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Hera first multiutility in the world in Dow Jones Sustainability Index

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10/12/2022
Hera first multiutility in the world in Dow Jones Sustainability Index

The Hera Group is confirmed in 2022, for the third year in a row, to be ranked first in the Multi-Utility&Water sector of the Dow Jones Sustainability World Index for sustainability performance in all three environmental, social and governance (Esg) dimensions.

Once again this year Hera is included in both the world index (Dow Jones Sustainability World Index) and the European index (Dow Jones Sustainability Europe Index). Specifically, the multi-utility achieved an overall score of 90/100, the highest in the Multi-Utility & Water sector, against an industry average of 32/100. The ratings achieved were 89/100 in Environment, 91/100 in Social and 91/100 in Economic & Governance, with a leadership position in all three areas assessed.

This recognition was made possible thanks to the strategy focused on sustainability and shared value creation the Group has adopted for 20 years. Listed since 2003 and in the Ftse Mib since 2019, Hera's stock was also included in 2021 in the Mib Esg Index, the first blue-chip index for Italy dedicated to Esg best practices, launched by Euronext and Borsa Italiana.

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23/07/2018

Hera, increasingly smart payments: agreement with UniCredit for 6 million digital accounts

HeraGroup_110 Increasingly "smart" digital payments. This is the objective that the Hera Group has set itself to continue to improve and facilitate its relationship with its customers. An multi-faceted and challenging process for which the multi-utility has signed a cooperation agreement with UniCredit to develop a "Virtual Account" service, which will promote a significant simplification of payments and of the related book-keeping. Under this agreement, the bank has generated 6 million dedicated "virtual" IBANs that Hera - the first company in Italy to do so on a large scale - will make available to each customer, in their bill or invoice. As a result, customers will be able to pay conveniently from their online bank account, without waiting in queues, and with an automatic and unambiguous acknowledgement of the payment. UniCredit will then credit the multi-utility's account with all incoming transfers, regardless of their type, and send the company a statement of the transactions carried out. In addition to the "virtual" IBAN system, Hera is developing additional mobile payment methods for its customers, such as digital wallets, to make transactions increasingly easy, straightforward and user-friendly. Hera has thus consolidated its position as one of the most focused and innovative companies in adopting advanced digitalisation solutions, also aimed at constantly improving the customer experience. The initiative belongs to its more extensive process of digitalising infrastructures and services that the Hera Group initiated some time ago, with the goal, among others, of identifying and responding to the needs of an increasingly "connected" and demanding clientele. The process supports the objectives of the UN Agenda for 2030, and is also entirely consistent with the European Union's strategy on the creation of a digital single market based on three pillars: improving access to digital goods and services for consumers and businesses, creating an environment conducive to the development of digital networks and services, and maximising the growth potential of the digital economy. HeraGroup_870 HeraGroup_870 20180723_smart_payments_agreement_with_UniCredit_for_6_million_digital_accounts.1534760361.pdf 2018-08-20 sede_Gruppo_Hera_4505.1534760417.jpg The agreement with UniCredit, the first of its kind in Italy, will make available a "virtual" IBAN to each of the multi-utility's customers, thus greatly facilitating payments and increasing cost efficiency. For Hera, the initiative is part of its overall service digitalisation process, to provide more payment options for customers and to respond to an increasingly "connected" and demanding clientele HeraGroup_870 Read more HeraGroup_110
02/07/2018

Emergencies, Hera signs with Lepida for the use of the ERretre mobile radio network

GH-Lepida_110 In case of emergency, the last thing you need is an emergency logic. This is why the Hera Group, with Acantho - Digital Company of the Group, and Lepida have decided to carry on, by signing an important strategic collaboration agreement in the field of civil protection which contributes to improving the safety of the reference territories. Following a memorandum of understanding previously signed by the Region and the multi-utility, the agreement concerns the strengthening of the Regional Radiomobile Network (ERretre), the digital cellular network based on the European TETRA standard that supports all emergency services, guaranteeing efficiency and security of communications, from which the safeguard of the territory and the security of the local communities depend. Thanks to the agreement, Hera will initially make three of its sites available to Lepida, with which additional radio equipment will be installed that can increase the ERretre network and improve its efficiency. In particular, the sites identified are three piezometric reservoirs located in San Lazzaro di Savena in Bologna, and in Alfonsine and Cervia in the Ravenna area. In turn, the multi-utility can use the ERretre network to support its emergency services, improving the flow of communications to the Civil Protection and other bodies. In this way it will be possible to increase the overall level of functional integration among all the players who are in charge of various critical situations in the area. A key role was played by Acantho, Digital Company of the Hera Group, which has worked to set the scene for the signing of the agreement and will supply the TETRA standard radio terminals necessary to use the ERretre network. The Hera Group has always been committed to collaborating with the relevant public bodies, thus confirming its historic vocation to continuously improve its work. The agreement with Lepida, more precisely, is fully inscribed within the framework of a medium and long-term planning thanks to which the multi-utility, also in the face of particularly critical situations such as the drought events of 2017 or the bad weather in the Apennines of the winter just ended, aims to guarantee quality and continuity of the services provided, in the interests of the environment and local communities. GH-Lepida_870 20180702_Hera_signs_with_Lepida_for_the_use_of_the_ERretre_mobile_radio_network.1563281077.pdf 2019-07-16 GH_Lepida_870.1563281076.png A strategic collaboration that aims to increase the resilience of the regional territory in the field of civil protection: the multi-utility, in fact, will be able to use the ERretre regional mobile radio network to support its emergency services, making three of its sites already available to Lepida for the implementation of other radio installations, to further consolidate the existing network. Among these is the piezometric tank of San Lazzaro di Savena in Bologna read more GH-Lepida_110
21/06/2018

Hera invests in the future: 50 new scholarships for the children of its employees, and 10 to support study experiences abroad

scolarships_110 Hera Group repeated its commitment to support the school-age children of its employees and enriched the programme once again, for 2018. In fact, in addition to the 40 scholarships provided for the second year in a row to the most deserving university students, this year ten more have been added for high school students, who will be able to participate in study experiences abroad in collaboration with the Intercultura foundation. The initiative, launched to reward scholastic achievement based onto principles of fairness and meritocracy, as well as the ability to rise to challenges right from the educational stage, reached its conclusion today as prizes were awarded during a ceremony held in Bologna, at the Spazio Hera, attended by the Executive Chairman, Tomaso Tommasi di Vignano. The forty most deserving university students were identified by an excellence ranking drawn up according to the following parameters: being on schedule with the 2016-2017 academic year exam deadlines, the number of credits obtained and the average number of exams passed during the year. The company received more than 170 applications (more than twice as many as last year). Each of the 40 winners (graduates and undergraduates in economics, engineering, humanities and medicine) was awarded an individual scholarship worth 750 euro, for a total of 30,000 euro invested by the company. Among the winners there were also students studying abroad: a way to support a more complex life choice and to stimulate value creation, determined by acquiring experience in a range of settings. For high school students, on the other hand, the selection was carried out entirely by Intercultura's experts and consisted of aptitude tests, individual and group interviews, a meeting with the family and a health check-up. The ten winners were awarded 2,000 euro grants that will support the cost of attending a one-month study period abroad in Europe (UK, Finland and Denmark are the most popular destinations), the US (Washington is the favourite location) and South America (Argentina). scolarships_870 20180621_scholarships_for_the_children_of_its_employees.1534759933.pdf 2018-08-20 Read more borsedistudio_870.1534759932.jpg In addition to the 40 scholarships of 750 euro each awarded for the second year in a row to the most deserving university students, ten 2,000 euro scholarships were also awarded to high school students to help them participate in study experiences with Intercultura. The initiative, backed by a total investment of 50,000 euro, is part of "HExtRA", the multi-utility's corporate welfare plan scolarships_110
04/06/2018

Sustainability, a Hera conference in Bologna to rethink development

sachs_110 Among the conference guests there was Prof Jeffrey Sachs, of Columbia University, who played an important role in drawing up the Sustainable Developments Goals identified by the UN Agenda for 2030, which the Hera Group has chosen as a guideline for its commitment to sustainability. In its sustainability report, in fact, the multi-utility reports the shared value, i.e. the portion of EBITDA that comes from activities that generate operating margins for the company and also meet 10 of the 17 sustainability objectives set out in the Global Agenda. This share, up 10% compared to 2016, amounted to 329 million euro in 2017 (1/3 of total EBITDA) and the objective is to increase it to 40% of the EBITDA by 2021, thus contributing more and more to the needs of the area it serves and to the challenges for change. The investments already made were quite significant, and in 2017 alone contributed to generating the shared value of 200 million euro, i.e. 41% of the total. Among the main measures, there was the construction in Sant'Agata Bolognese of an important plant to produce biomethane from organic waste. In addition, the development of waste recycling through the Aliplast and Waste Recycling companies is also essential in order to fully implement the circular economy. The upgrade of the wastewater treatment service, the digitalisation of services from a Utility 4.0 perspective and, lastly, investments in innovation to make networks increasingly smart, complete the picture. [block]div:row-fluid::db:hr_press_comunicazione::box:111[/block] Moreover, in the new edition of the Sustainability Report, which from this year also offers useful food for thought on the national and international scenario, shared value has become the true hub around which Hera has organised the document's entire content, so as to highlight the contribution that the various activities make to its generation. The information contained in the report is divided into three main areas: smart use of energy, efficient use of resources, innovation and contribution to local development. 2017 Sustainability report embraces shared value https://www.youtube.com/watch?v=vRUqhHO3MGI 20180604_Sustainability_a_Hera_conference_in_Bologna_to_rethink_development.1533303274.pdf 2018-08-01 Read more valore_condiviso_870x320_eng.1533281374.png At the European Week for Sustainable Development, the multi-utility relaunches the debate on the challenges facing companies, countries and the international community, and illustrates the excellent results contained in its sustainability report, with almost 2 billion euro distributed by Hera in 2017 alone to local stakeholders and suppliers. Among the guests there was also Prof Jeffrey Sachs, one of the proponents of the UN's sustainability objectives, to which Hera contributed around 330 million euro of shared-value EBITDA last year alone sachs_110

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