In Hera, loyalty and grassroots support for the publicly-owned company in its own area have become a distinctive feature. The Group’s business model concentrates the strategies and activities from which it can gain economies of scale in the holding company and entrusts the group companies and territorial operating structures with the task of maintaining and reorganising practical operations, which require a constant relationship with customers and efficient services.
Customer served in the local areas
(Source: FY 2024 and CSV 2024)
In order to consolidate the strong links in the area in which it operates, the Group has introduced the post of Area Manager, appointed to facilitate relations with the reference areas. For more information, take a look at the Heralab website.
