The Hera Group in the Territory
The Hera Group in the Territory
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- Who we are
- The Hera Group in the Territory
In Hera, loyalty and grassroots support for the publicly-owned company in its own area have become a distinctive feature. The Group’s business model concentrates the strategies and activities from which it can gain economies of scale in the holding company and entrusts the group companies and territorial operating structures with the task of maintaining and reorganising practical operations, which require a constant relationship with customers and efficient services.
Customer served in the local areas
(Source: 2023 FR and SR)
In order to consolidate the strong links in the area in which it operates, the Group has introduced the post of Area Manager, appointed to facilitate relations with the reference areas. For more information, take a look at the Heralab website.
Areas |
Customer served |
Municipalities served | Employees by location | |||||
---|---|---|---|---|---|---|---|---|
Environmental services | Water | Gas and Electricity | ||||||
Bologna | 771,000 | 88% | 861,000 | 98% | 825,000 | 94% | 43 (Hera) |
2,009 |
Ferrara | 130,000 | 39% | 245,000 | 72% | 286,000 | 84% | 17 (Hera) |
446 |
Forlì-Cesena | 213,000 | 54% | 392,000 | 100% | 322,000 | 82% | 30 (Hera) |
603 |
Gorizia-Pordenone-Udine | 390,000 | 59% | 54 (AcegasApsAmga) |
431 | ||||
Imola-Faenza | 254,000 | 100% | 256,000 | 100% | 193,000 | 76% | 23 (Hera) |
713 |
Modena | 491,000 | 70% | 472,000 | 67% | 477,000 | 68% | 33 (Hera) |
1,332 |
Padova | 289,000 | 31% | 297,000 | 32% | 207,000 | 22% | 17 (AcegasApsAmga) |
605 |
Pesaro-Urbino | 262,000 | 67% | 273,000 | 69% | 240,000 | 61% | 55 (Marche Multiservizi) |
607 |
Ravenna | 273,000 | 100% | 272,000 | 100% | 237,000 | 87% | 8 (Hera) |
611 |
Rimini | 320,000 | 95% | 336,000 | 100% | 35,000 | 10% | 24 (Hera) |
546 |
Trieste | 199,000 | 87% | 226,000 | 99% | 219,000 | 94% | 6 (AcegasApsAmga) |
1,243 |
Municipalities served | Customer served |
---|---|
311 | 4,200,000 |
Environmental services | |
---|---|
2° largest operator in environmental services |
|
Customer served | 3,200,000 |
Customer served (%) | 60 |
Waste collected (mln t) | 2.3 |
Waste disposed (mln t) | 7.7 |
Water | |
---|---|
2° largest operator in the water cycle |
|
Customer served | 1,500,000 |
Customer served (%) | 67 |
Water sold (mln mc) | 283.4 |
Municipalities served by betwork | 228 |
Gas and electricity | |
---|---|
3° largest operator in energy sale |
|
Customer served (mln) | 3.2 |
Customer served (%) | 65 |
Gas customers | 2,100,000 |
Electricity customers | 1,700,000 |
Gas sold (mld mc) | 10.7 |
EE sold (TWh) | 14.5 |
(Source: 2023 FR and 2023 SR)