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TESTATA The Hera Group in the Territory

The Hera Group in the Territory

In Hera, loyalty and grassroots support for the publicly-owned company in its own area have become a distinctive feature. The Group’s business model concentrates the strategies and activities from which it can gain economies of scale in the holding company and entrusts the group companies and territorial operating structures with the task of maintaining and reorganising practical operations, which require a constant relationship with customers and efficient services.

Customer served in the local areas

(Source: 2022 FR and SR)

In order to consolidate the strong links in the area in which it operates, the Group has introduced the post of Area Manager, appointed to facilitate relations with the reference areas. For more information, take a look at the Heralab website.

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The Hera Group in the Territory


Areas

Customer served

Municipalities served Employees by location
  Environmental services Water Gas and Electricity    
Bologna 771,000 88% 861,000 98% 825,000 94% 43
(Hera)
2,009
Ferrara 133,000 39% 245,000 72% 286,000 84% 17
(Hera)
446
Forlì-Cesena 213,000 54% 392,000 100% 322,000 82% 30
(Hera)
603
Gorizia-Pordenone-Udine         390,000 59% 54
(AcegasApsAmga)
431
Imola-Faenza 254,000 100% 256,000 100% 193,000 76% 23
(Hera)
713
Modena 491,000 70% 472,000 67% 477,000 68% 33
(Hera)
1,332
Padova 289,000 31% 297,000 32% 207,000 22% 17
(AcegasApsAmga)
605
Pesaro-Urbino 262,000 67% 273,000 69% 240,000 61% 55
(Marche Multiservizi)
607
Ravenna 273,000 100% 272,000 100% 237,000 87% 8
(Hera)
611
Rimini 320,000 95% 336,000 100% 35,000 10% 24
(Hera)
546
Trieste 199,000 87% 226,000 99% 219,000 94% 6
(AcegasApsAmga)
1,243
Municipalities served Customer served
311 4,200,000
Environmental services  
2° largest operator in environmental services
Customer served 3,200,000
Customer served (%) 60
Waste collected (mln t) 2.3
Waste disposed (mln t) 7.7
Water  
2° largest operator in the water cycle
Customer served 1,500,000
Customer served (%) 67
Water sold (mln mc) 283.4
Municipalities served by betwork 228
Gas and electricity  
3° largest operator in energy sale
Customer served (mln) 3.2
Customer served (%) 65
Gas customers 2,100,000
Electricity customers 1,700,000
Gas sold (mld mc) 10.7
EE sold (TWh) 14.5

(Source: 2023 FR and 2023 SR)

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Interactive financial statements and sustainability reports
The consolidated economic results at 31 December 2023 and the 2023 sustainability report were approved by the Board of Directors of the Hera Group on 26 March 2024

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Hera SpA, Viale Carlo Berti Pichat 2/4, 40127 Bologna, Tel.051287111 www.gruppohera.it