Pursuing carbon neutrality
Hera pursues carbon neutrality through energy efficiency and transition to renewable energy.
Regenerating resources and closing the circle
Hera regenerates resources and “closes the loop” through initiatives and projects in three areas: transition towards a circular economy, sustainable management of water resources, and protection of air, land and biodiversity.
Enabling resilience and innovating
Hera acts to enable sustainable development of its territories through innovation, digital transformation and resilience of its services.
Drivers of change
Governance and value creation
Diversified and balanced ownership between public and private. Adoption of codified procedures and compliance with the self-regulatory code of "Borsa italiana” (Italian stock exchange).
Customers
Growth of the customers served and strong focus on the quality of contact channels, fair business conduct, and security of service.
People
Commitment to workers with regard to diversity, work-life balance and welfare, health and safety, and training and professional development.
Suppliers
Selection and evaluation of suppliers based on technical, economic, organizational quality requirements, and compliance with standards on environment, safety, and CSR, CSV and circular economy.
