2023 sustainability report
Breadcrumb
- Group
- Sustainability
- Sustainability Report
- 2023 sustainability report
Sustainable strategy and Shared Value
Shared value creation and stakeholder involvement:
the story of a company committed to leave its mark, but not its footprint.
Letter to stakeholders
Shared Value
Hera's responses to the priorities of change.
Cookies disabled - content not available
![Immagine riquadro](/documents/4255042/8172974/carbonio.png/6ce43a50-6159-0b54-0e17-1e95b8e938c3?t=1712501717255)
Pursuing carbon neutrality
![Icona](/documents/4255042/8172974/bs_riquadro_1_ico_1.png/00010270-2f41-6dd2-d2ab-9125cde8973b?t=1619179214188)
![Icona](/documents/4255042/8172974/bs_riquadro_1_ico_2.png/3a7b9722-3022-8491-617d-a503dfd6ec3c?t=1619179214332)
![Icona](/documents/4255042/8172974/bs_riquadro_1_ico_3.png/3bc7ca51-e1ca-1056-51f4-c6cfc20665c2?t=1619179214520)
Hera pursues carbon neutrality through energy efficiency and transition to renewable energy.
![Immagine riquadro](/documents/4255042/8172144/risorse.png/c648f60c-2912-121d-12c5-5c476b2c64fb?t=1712501737789)
Regenerating resources and closing the circle
![Icona](/documents/4255042/8172144/bs_riquadro_2_ico_1.png/5963fd27-66d1-0ce3-1237-a8e95be5c3c9?t=1619179339538)
![Icona](/documents/4255042/8172144/bs_riquadro_2_ico_2.png/c6ba01b4-9f1e-5fb0-c5b5-94d4efc5bd74?t=1619179339757)
![Icona](/documents/4255042/8172144/bs_riquadro_2_ico_3.png/634418b2-9f34-568e-9016-f50c3e32573d?t=1619179339990)
![Icona](/documents/4255042/8172144/bs_riquadro_2_ico_4.png/9621a147-fbb3-e443-83b3-8eeaf9778e82?t=1619179340205)
![Icona](/documents/4255042/8172144/bs_riquadro_2_ico_5.png/427d8133-7629-5ccc-5f8a-23b666d3e52d?t=1619179340390)
Hera regenerates resources and “closes the loop” through initiatives and projects in three areas: transition towards a circular economy, sustainable management of water resources, and protection of air, land and biodiversity.
![Immagine riquadro](/documents/4255042/8172722/resilienza.png/d08e69c4-2a10-cb9f-7bb9-abb377e3c8cc?t=1712501753577)
Enabling resilience and innovating
![Icona](/documents/4255042/8172722/bs_riquadro_3_ico_1.png/80abc79e-90fc-7564-f579-77c5e114d18f?t=1619179477607)
![Icona](/documents/4255042/8172722/bs_riquadro_3_ico_2.png/7dbef8cc-3746-1ec3-9b3b-8edf627afa4a?t=1619179477838)
![Icona](/documents/4255042/8172722/bs_riquadro_3_ico_3.png/4104a3d3-8594-c6a4-da54-c2541679678f?t=1619179478036)
![Icona](/documents/4255042/8172722/bs_riquadro_3_ico_4.png/b869289c-fadf-cc47-2d01-4023791e3c56?t=1619179478273)
![Icona](/documents/4255042/8172722/bs_riquadro_3_ico_5.png/9cec64bc-7726-bfa1-d5a1-0306b184e8e7?t=1619179478484)
![Icona](/documents/4255042/8172722/bs_riquadro_3_ico_6.png/fd80c290-7555-dfad-ab33-534824e0494a?t=1619179478706)
![Icona](/documents/4255042/8172722/bs_riquadro_3_ico_7.png/0ce41ee4-d9a8-be61-3c4c-6c6c1038ad83?t=1619179478898)
Hera acts to enable sustainable development of its territories through innovation, digital transformation and resilience of its services.
Drivers of change
![Riquadro](/documents/4255042/8172286/governance.png/8c883525-902b-f269-ac55-bbe84502b5b5?t=1712501816903)
Governance and value creation
Diversified and balanced ownership between public and private. Adoption of codified procedures and compliance with the self-regulatory code of "Borsa italiana” (Italian stock exchange).
![Riquadro](/documents/4255042/8172286/clienti.png/d572e488-e947-095d-2dea-dd8f0067cc4a?t=1712501817086)
Customers
Growth of the customers served and strong focus on the quality of contact channels, fair business conduct, and security of service.
![Riquadro](/documents/4255042/8172286/persone.png/cd7ffda8-aa73-5018-8ea5-27037b43c4e2?t=1712501817269)
People
Commitment to workers with regard to diversity, work-life balance and welfare, health and safety, and training and professional development.
![Riquadro](/documents/4255042/8172286/fornitori.png/456d90e8-b50b-63a5-9fdc-f6960c5a9caf?t=1712501817454)
Suppliers
Selection and evaluation of suppliers based on technical, economic, organizational quality requirements, and compliance with standards on environment, safety, and CSR, CSV and circular economy.