Innovation and digitisation
what we said we would do…
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ARTIFICIAL INTELLIGENCE
develop solutions to improve service quality and promote more innovative services to customers, optimise asset management, and make processes more efficient and effective
what we did...
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ARTIFICIAL INTELLIGENCE
new solutions developed in various areas in 2024, including searching for information on company systems and sites and digitising operational processes. Microsoft Copilot adopted by a growing corporate population in 2024 to promote the use of AI tools in everyday work
what we will do...
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ARTIFICIAL INTELLIGENCE
develop further cases of generative AI using advanced functionalities in different business processes
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DIFFUSION OF OPEN INNOVATION
as a lever for innovation. Develop procedures with business units to accelerate the line from origination to execution