News

Cesena_110 The Hera Group, one of the largest Italian multi-utilities, has reached an agreement with Amadori, a leading group in the national agri-food sector and a specialist in the poultry sector, to build a cogeneration plant that will provide clean energy for the Cesena production site. An energy efficiency measure that will provide about 15% of primary energy savings with a high overall efficiency in terms of energy conversion, at 70%. Amadori signed the agreement with Hera Servizi Energia, Hera Group's energy service company of reference for the industrial sector, which over the years has built cogeneration production plants using the best technologies available on the market, so as to achieve not only noteworthy energy and economic savings but also major environmental benefits. This new plant, designed to serve Mangimificio Amadori, will be operated striving for optimization and efficiency, and will be supported by 24/7 remote management and control, and emergency services. The plant'score is a 900 kWe cogeneration plant that, thanks to special connections, will also be able to feed - as steam - several thermal users: to transform and process the feed, and to heat offices. This technological complex designed to serve Mangimificio Amadori, will supply electricity and thermal energy in the form of steam and hot water. Hera Servizi Energia will build, operate and maintain the plant, investing a total of over one million euro, under an agreement lasting10 years (or 60,000 hours of total operation of the cogenerator). With this plant Amadori will thus be able to improve the efficiency of its production cycles and positively impact the environment, in line - moreover - with Hera Group's long-standing focus on energy efficiency, which for some years now has been geared towards developing its businesses and those of its partners in line with the ambitious roadmap laid down by the UN's 2030 Agenda. When fully operational the energy complex will be able to provide excellent environmental performance, avoiding each year the consumption of about 400 toe and the emission of 900 tonnes of CO2, equal to the absorption capability of one year of a 150 hectare forest. An environmental benefit that can also be likened to more than 600 fewer diesel cars on the roads. Cesena_870 20181217_HSE_e_Amadori_final_rev_def.1564384756.pdf 2019-07-29 cesena_870x320.1545124289.1564384755.png The increase in the efficiency and sustainability of the production cycles will avoid the emission of about 900 tonnes of CO2 every year, the same "absorbing" power a forest of over 150 hectares has in the same period.The savings of about 15% in terms of primary energy is also significant, achieved thanks to high standards of overall performance of the plant Read more Cesena_110

Bio-On-GH_110 Bio-on, a leader in the high quality bioplastic sector, and Hera Group, one of Italy's largest multi-utility providers, have reached an agreement to take 90% and 10% shares respectively (with the possibility of Hera increasing its share to 49.9%) in LUX-ON, the new company founded by Bio-on aiming to revolutionise the production of PHAs biopolymers using CO₂ captured from the atmosphere and producing energy without using fossil fuels. The new technology developed by Bio-on envisages using carbon dioxide as a zero cost "raw material", in addition to those already used to produce Bio-on bioplastic: sugar beet and sugar cane molasses, fruit and potato waste, carbohydrates, glycerol and waste frying oil. Using CO₂ will also help reduce the amount of carbon dioxide in the atmosphere. The laboratories and first plant of the new Lux-on project will be built by the end of 2019 close to the Bio-on Plants industrial facility at Castel San Pietro Terme (Bologna). It will be designed entirely by Bio-on technicians in collaboration with Hera, with carbon capture plants and a production facility using renewable solar energy. The development of the technology will be aided by the fact that many of the principles and equipment used in the standard technology can also be used in Lux-on's new production systems. This is why the development and pre-industrial phase will be much faster than usual. The plant will occupy an area of 1,500 m2, 600 m2 of which is covered, and will have a flexible production capacity that is rapidly expandable. The electric energy used in Lux-on's innovative production process will be produced by photovoltaic systems which, aside from directly powering production, will also provide storable energy for nocturnal power (24/7 production). For energy storage, partnerships will be entered into with international experts in hydrogen (H) technology. Hydrogen, a nonpolluting gas, will be produced from solar energy, stored and then converted to electric energy to power the plant when the solar panels are not running, i.e. at night or when light levels are poor. Bio-On-GH_870 CS_69_BIO_ON_10_12_2018_final_E.1563287329.pdf 2019-07-16 Bio_On_GH_870.1563287261.png The Newco created by Bio-on will be owned by Hera Group Read more Bio-On-GH_110

Chioggia_110 To extensively reclaim Chioggia's port area and renovate the area to bring it back to life. This is the commitment of a temporary association of companies (ATI) led by Herambiente, a member of the Hera Group and the foremost Italian waste treatment operator, which was awarded a contract to renovate the strategic areas linked to this important seaport. The tender, worth 28.5 million euro, was launched by A.S.Po Azienda Speciale del Porto di Chioggia, owned by the Venice-Rovigo Chamber of Commerce. CGX Costruzioni Generali Xodo Srl, Idea Srl, and Rossi Renzo Costruzioni Srl, all companies in the Veneto region, are technical partners of the temporary association of companies. The contract, which kicks off the work, was signed this morning by Damaso Zanardo, president of A.S.Po, and Andrea Ramonda, the CEO of Herambiente. In particular, the work will begin in 2019 and lead to an overall renovation of some areas of the river-maritime terminal in Val da Rio di Chioggia. On the one hand, the operation will reclaim a 6-hectare area, used as a landfill for solid waste produced in the municipality of Chioggia from 1961 to 1984. This is a strategic intervention for the area because the contract, in line with the circular economy principles that the Hera Group is pursuing on several fronts, also involves recovering inert material amounting to 80% of the total waste, which will be used to build some of the docks in the port, thus increasing the operation's overall sustainability. By doing so, Herambiente will make available to this area all of its know-how in the field of land reclamation, a field in which the Hera Group company has consolidated experience and very high quality and safety standards. Its research, analyses, and projects enable the best possible definition of the scope of each measure. Herambiente's reclamation department, from this point of view, offers an integrated service that at every stage of the process ensures full respect for the environment, for current regulations and, indeed, for the fundamental circular economy principles. Chioggia_870 20181207_Herambiente_awarded_the_reclamation_of_the_port_of_Chioggia_def.1564384226.pdf 2019-07-29 chioggia_870.1564384158.jpg The tender, worth 28.5 million euro, was won by a temporary consortium led by Hera Group, the leading Italian waste treatment operator. The work will begin in 2019 and will lead to an overall renovation of the port area, with new docks using inert materials coming from the reclamation of land previously used as landfill Read more Hera

Oscar_bilancio_2018_110 The Hera Group has won the 2018 "Oscar di Bilancio" award. The 54th edition of the event promoted by Ferpi (Italian Public Relations Federation) to reward virtuous companies for their reporting activities, awarded Hera the prize in the category of "Medium-sized companies listed in the stock market segments FTSE MIB and FTSE ITALIA MID CAP" and, for the first time, a special mention in the new "Innovation in reporting" category. The ceremony was held in Milan, in the main auditorium of the Bocconi University, attended by its Rector Gianmario Verona. One of the strengths that convinced the Oscar's external commission to award Hera among the medium-sized listed companies was, in particular, the overall quality of its financial communication as a whole, both concerning the economic aspects of the content and its social dimension. The jury's motivation was, specifically, "strategy, well-defined objectives supported by the actions, full coverage of sustainability issues, excellent communication impact. Completeness of the statement both for its economic/financial part and for the other topics it covered. The data was also accompanied by an effective 'narrative'". The ability to measure shared value, as gross operating margin from business activities that respond to the drivers of the UN Agenda, as well as the innovative thematic sustainability reports that supplement the annual report were also particularly appreciated, as initiatives that earned Hera its ranking among the most avant-garde Italian companies, obtaining special mention in the new category. Oscar_bilancio_2018_870 20181129_Oscar_di_bilancio_rev_def.1564381357.pdf 2019-07-29 Oscar_bilancio_2018_870.1564381356.png The multi-utility wins the prize for the "Medium-sized listed companies" and a special mention for "Innovation in reporting". Award-winning strategy, completeness and effective storytelling in its reporting activities Read more Oscar_bilancio_2018_110

Eni-GH_110 Eni and Hera, companies long engaged in promoting a circular economy model through the continuous technological and organizational development of their respective businesses, have today signed a partnership aimed at transforming used vegetable oil into biofuel to fuel the Hera waste collection company vehicles. The agreement provides that exhausted vegetable oils for domestic use, such as those for frying, recovered by Hera through approximately 400 road containers and in about 120 collection centers, will be sent to the Eni biorefinery in Venice, in Porto Marghera, the world's first example of conversion of an oil refinery into a biorefinery, which will transform it into green diesel, a completely renewable product which constitutes 15% of Enidiesel +. The biofuel will feed the Hera company vehicles for the collection of urban waste. In the experimental phase Enidiesel + will be used by some thirty large vehicles, in order to optimize the environmental benefit, in the Modena area. The agreement signed today extends the virtuous circle already initiated by Eni with the multi-utility companies of Turin, Venice and Rome and whose tests have already demonstrated important benefits in terms of air quality, economic and industrial. In fact, compared to traditional diesel, Enidiesel + has a renewable component that reduces polluting emissions by up to 40%, saves fuel consumption by around 4% and reduces engine maintenance costs. The same technical improvement parameters deriving from the use of the biofuel will be subject to joint monitoring by the two companies, in collaboration with the CNR Institute of Motors. To further support the initiative, Hera has chosen to enhance the collection of vegetable oils by introducing 300 new dedicated containers in the areas served. In 2017 alone, 800 tons of waste vegetable oils were collected, recovered and then processed to be valued as lubricants or through energy recovery. An increasingly widespread service which, by encouraging correct recovery, also aims to prevent behavior, such as the spillage of oils in the sink, which is harmful to domestic pipes and water purification plants. Eni-GH_870 20181123_Eni_and_Hera_together_for_the_circular_economy.1563283220.pdf 2019-07-16 Eni_GH_870.1563283219.png The partnership will make it possible to transform the Eni bio-refinery in Venice into oils collected by Hera (800 tons in 2017) in Eni green diesel. Relevant environmental benefits with a reduction of up to 40% of polluting emissions Read more Eni-GH_110

Hera is still on the podium for web communication Hera Group manages to be very concrete in the presentation of its sustainability strategy and how it contributes to develop a sustainable business: in fact, it highlights commitments, objectives, data, projects and hard data. Download Whitepaper Italy listed 2018 Key information on webranking's survey 2018-11-12 Further informations infografica_webranking_eng.1542097295.png In the Webranking 2018 report on Italian digital communication conducted by Lundquist together with Comprend, the Hera Group comes in second, standing out for the presentation of its strategy, its business areas and sustainability objectives. Hera is still on the podium for web communication

Hera BoD approves 3Q 2018 results Financial highlights Revenues at € 4,348.4 million (+8.0%) Ebitda at € 748.6 million (+3.3%) Net profits for Shareholders at € 208.7 million (+14.1%) Net debt at € 2,642.0 million Operating highlights Good contribution to growth coming from all businesses and gas in particular Good results achieved through internal growth Solid customer base in Energy (approximately 2.5 million), rising by approximately 100,000 over the first three quarters of 2017 Sorted waste increases to an average of 61.4% across all areas served Today, the Hera Group's Board of Directors unanimously approved the consolidated financial results at30 September 2018, which confirm the positive trend in operating results seen in previous quarters and show further improvement in financial and fiscal management. These results once again reward the Group's balanced and agile way of operating, following a business model that has always combined the strategic levers of internal and external growth. In addition to remarkable internal growth, partially deriving from higher efficiencies, developments in market shares and an increase in volumes sold in the energy sector both contributed to the accounts for the first three quarters of 2018. Revenues rise to € 4,348.4 million In the first nine months of 2018, revenues amounted to € 4,348.4 million, up 8% over the € 4,027.8 million seen at 30 September 2017, with a contribution coming from all business areas. In particular, trends in gas and electricity trading and sales benefitted from an increase in volumes. Ebitda increases to € 748.6 million The Group's consolidated Ebitda at 30 September 2018 grew from € 724.7 to € 748.6 million (+3.3%). This result is due to the good performance seen in all main activities, and the gas sector in particular, whose contribution included rising earnings derived from sales and trading. Positive results were also seen in the integrated water cycle and waste management areas. Ebit and pre-tax profits grow, owing in part to financial management Ebit grew to € 376.5 million, up compared to the € 357.9 seen at 30 September 2017 (+5.2%), while pre-tax profits rose to € 311.0 million, as against the € 283.5 seen at the same date in 2017 (+9.7%). This was due to financial management, which in the first nine months of 2018 improved by € 8.9 million compared to 30 September 2017, settling at € 65.5 million, with aperformance partly made possible by efficiency in rates and higher financial income for commercial activities. Net profits for Shareholders increase to € 208.7 million (+14.1%) Profits pertaining to Group Shareholders rose to € 208.7 million, compared to the € 182.9 million recorded at 30 September 2017 (+14.1%), for reasons including a tax rate coming to 30.1%, an improvement over the 32% seen in the same period of the previous year. The considerable investments made by the Group in Utility 4.0 projects allowed fiscal optimisation opportunities to be grasped, thanks to incentives for large and very large amortisations. Approximately € 300 million in investments, and an essentially stable financial position The Group's operating investments at 30 September 2018, including capital grants, amounted to € 296.6 million, up 7.0%over the same period in 2017 and in line with the content of the Business plan. Operating investments mainly concerned work done on plants, networks and infrastructures, in addition to regulatory upgrading, above all concerning gas distribution with a large-scale metre substitution, and the purification and sewerage activities. Net debt came to € 2,642.0 million at 30 September 2018, essentially stable compared to the € 2,610.0 million recorded after the first nine months of 2017, considering the dividends paid. Gas Ebitda for the gas business, which includes services in natural gas distribution and sales, district heating and heat management, reached € 222.2 million at 30 September 2018, up 10.3% over the same period one year earlier thanks to commercial development, higher intermediated volumes and higher revenues for distribution services. The number of gas customers came to 1.413 million in the first nine months of 2018, rising by 1.6% over the same period in 2017. This growth was caused by an expansion in market share and by the companies Blu Ranton and Verducci Servizi becoming part of the Group's consolidated scope. The gas business accounted for 29.7% of Group Ebitda. Water cycle Ebitda for the integrated water cycle, which includes aqueduct, purification and sewerage services, increased by 4.4%, going from € 178.3 million in September 2017 to € 186.2 million at 30 September 2018, thanks to higher revenues from dispensing, higher recognised costs and the efficiencies reached. The integrated water cycle accounted for 24.9% of Group Ebitda. Waste management The results for the waste management, which includes services in waste collection, treatment, recovery and disposal, also showed increasing figures, with Ebitda going from € 181.4 million at 30 September 2017 to € 188.2 million at the same date in 2018 (+3.7%). This trend was largely caused by changes in the prices set for waste treatment, along with increased results from Aliplast. Further growth was also seen in sorted waste, which went from 56.6% during the same period in 2017 to 61.4% at 30 September 2018, thanks to the numerous services offered. In the month of September, moreover, the Sant'Agata Bolognese biomethane production plant was launched, fully respecting the timing set out in the Business plan. The waste management area accounted for 25.1% of Group Ebitda. Electricity Ebitda for the electricity business, which includes services in electricity generation, distribution and sales, went from € 147.4 million in the first nine months of 2017 to € 133.2 million at 30 September 2018. Sales and trading results benefitted from a higher amount of intermediated volumes (+15.5%) and the enlarged customer base (+7.8%, reaching 1.039 million), thanks to increased market shares and a wider scope of operations. This result partially offset the effect coming from a few suspended generation plants, which became fully functional once again in the third quarter. The electricity business accounted for 17.8% of Group Ebitda The manager responsible for drafting the company's accounting statements, Luca Moroni, declares, pursuant to article 154-bis paragraph 2 of the TUF, that the information contained in the present press release corresponds to the documentation available and to the account books and entries. The third-quarter management report and related materials are available to the public at Company Headquarters and on the website www.gruppohera.it. Unaudited extracts from the Intermediate Management Report at 30 September 2017 are attached. PROFIT & LOSS (M€) 30/09/2018 INC% 30/09/2017 INC.% CH. CH. % Sales 4,348.4 4,027.8 +320.6 +8.0% Other operating revenues 321.1 7.4% 327.3 8.1% -6.2 -1.9% Raw material (1,966.6) -45.2% (1,776.4) -44.1% +190.2 +10.7% Services costs (1,529.2) -35.2% (1,428.6) -35.5% +100.6 +7.0% Other operating expenses (42.9) -1.0% (45.3) -1.1% -2.4 -5.3% Personnel costs (410.1) -9.4% (409.1) -10.2% +1.0 +0.2% Capitalisations 28.0 0.6% 29.1 0.7% -1.1 -3.8% Ebitda 748.6 17.2% 724.7 18.0% +23.9 +3.3% Depreciation and provisions (372.2) -8.6% (366.8) -9.1% +5.4 +1.5% Ebit 376.5 8.7% 357.9 8.9% +18.6 +5.2% Financial inc./(exp.) (65.5) -1.5% (74.4) -1.8% -8.9 -12.0% Pre tax profit 311.0 7.2% 283.5 7.0% +27.5 +9.7% Tax (95.1) -2.2% (90.7) -2.3% +4.4 +4.9% Net profit before special items 215.9 5.0% 192.8 4.8% +23.1 +12.0% Special items 4.8 0.1% - 0.0% +4.8 +100.0% Net profit 220.7 5.1% 192.8 4.8% +27.9 +14.5% Attributable to: Shareholders of the Parent Company 208.7 4.8% 182.9 4.5% +25.8 +14.1% Minority shareholders 11.9 0.3% 9.9 0.2% +2.1 +20.9% BALANCE SHEET (M€) 30/09/2018 INC.% 31/12/2017 INC.% CH. CH.% Net fixed assets 5,837.0 107.2% 5,780.6 110.5% +56.4 +1.0% Working capital 186.4 3.4% 23.2 0.4% +163.2 +703.4% (Provisions) (578.5) (10.6%) (574.8) (10.9%) (3.7) +0.6% Net invested capital 5,444.9 100.0% 5,229.0 100.0% +215.9 +4.1% Net equity 2,802.9 51.5% 2,706.0 51.7% +96.9 +3.6% Long term net financial debt 2,841.9 52.2% 2,735.4 52.4% +106.5 +3.9% Short term net financial debt (199.9) (3.7%) (212.4) (4.1%) +12.5 (5.9%) Net financial debts 2,642.0 48.5% 2,523.0 48.3% +119.0 +4.7% Net invested capital 5,444.9 100.0% 5,229.0 100.0% +215.9 +4.1% 9M 2018 2018-11-08 For further infotmations 9M 2018 Consolidated 3Q results at 30 September confirm the growth in operating and financial indicators already seen in the first half of the year, with positive contributions coming from the different Group's business areas, gas and waste management in particular. /-/hera-bod-approves-3q-2018-results-1?inheritRedirect=true /documents/1514726/4667212/GruppoHera_Consolidated_ThirdQuarterReport30September2018_eng.1541672459.pdf/4efd185a-8a09-4b8c-a66a-ef1134973617?t=1608550214672 http://investornews.gruppohera.it/en/?n=57 Press release Financial report as at 30/09/2018 Newsletter as at 30/09/2018 centrata Hera BoD approves 3Q 2018 results

impianto_biometano_110 How can energy amounting to 6 thousand tonnes of oil equivalent be obtained each year, without consuming a single drop of crude oil and thus avoiding 14,600 tonnes of CO2 emissions? As of today, the answer can be found in Sant'Agata Bolognese, just outside the capital city of the Emilia-Romagna region, where the Hera Group has inaugurated a major plant producing biomethane from the organic portion of waste, designed and created on the basis of the most advanced precedents seen in this sector internationally. The opening ceremony - that saw the participation of the region's alderwoman Paola Gazzolo, Hera's top management and the main local and sector institutions - ushered in a new phase in the decarbonisation of energy production, giving further impetus to the circular economy towards which the region has been moving for some time now. Thanks to this plant, indeed, sorted organic waste coming from our houses will serve the community under the form of gas. Once injected into the network, this gas will fuel public and private transportation vehicles running on natural gas, aiding a sector that is increasingly exposed to the issue of carbon dioxide emission. In line with policies adopted by the Region, the National Energy Strategy and the European Union, the Sant'Agata Bolognese plant will now begin extracting value from this 37 million euro investment. The plant furthermore represents an enrichment of the range of plants belonging to Herambiente, the national leader in waste treatment that has been active for years in biogas production for renewable electricity. A 100% renewable combustible from organic waste In terms of volume, the plant is capable of treating 100 thousand tonnes of sorted organic waste each year, in addition to 35 thousand tonnes resulting from plant clipping and pruning. Thanks to the implementation of new and improved technologies in anaerobic digestion and upgrading, in particular, these resources will allow 7.5 million cubic metres of biomethane, a 100% renewable combustible, to be obtained along with 20 thousand tonnes of compost, a bio-fertiliser mainly intended for agriculture. An architectural project conceived to bring the plant and the area served into harmony, minimising its environmental impact With no combustion plants whatsoever, the plant is located within a pre-existing composting site, with no additional land use required for its construction. Planned with an eye to minimising its acoustic and odoriferous impact, the structure furthermore meets architectonic criteria aimed at harmonising it with the surrounding area. Even its outer covering, which will be added over the next few months, will be dense with themes and motifs that relay the sense of what goes on inside: in particular, images will portray vegetation blossoming out of an arid and cracked ground, calling to mind the transformations undergone by the organic product within the plant. "We have been working with biomethane for some time now", comments Tomaso Tommasi di Vignano, Executive Chairman of the Hera Group. "Today's inauguration, in particular, is a crowning achievement that represents years of work. Our community will now be served by a plant born out of research, studies and European tenders that allowed us to choose the best of what is currently available on the market. What's more, renewable energies must necessarily become part of industrialisation processes capable of expressing their potential on a large scale. In this sense the Sant'Agata plant is an excellent example that can be replicated elsewhere, above all in light of a regulatory framework that is finally favourable and provides fundamental added value for sector development." "The ribbon has been cut in front of a highly innovative construction project that moves towards an energy transition, pointing in the direction of a low carbon economy: biomethane presents a significant opportunity for reducing the use of fossil fuels and lessening our region's energy footprint, with an eye to a circular economy", states the alderwoman of the Emilia-Romagna Region, Paola Gazzolo. "Renewable energy is a fundamental part of the green turn supported by the Emilia-Romagna government with the policies implemented since the beginning of its mandate. This change of pace is intended to offset the effects of climate change as currently seen and reduce the use of raw materials, promoting recovery and reuse. Precisely because these products and materials are available in limited quantities, we must save them and preserve their value: the project realised by Hera in Sant'Agata is headed in exactly this direction". Pictures of the inauguration of the S. Agata plant Watch the photogallery null null null null null null null null null null null null null Press release Biomethane, the road to green energy now passes through Sant’Agata Bolognese 1._Foto_25_10_18_09_09_40.1540463296.jpg 2._Foto_25_10_18_09_12_26.1540463297.jpg 3._Foto_25_10_18_09_16_07.1540463299.jpg 4._Foto_25_10_18_09_25_03.1540463300.jpg 5._Foto_25_10_18_09_36_08.1540463301.jpg 6._Foto_25_10_18_09_44_46.1540463302.jpg 7._Foto_25_10_18_10_25_35.1540463303.jpg 8._Foto_25_10_18_10_31_05.1540463304.jpg 9._Foto_25_10_18_10_31_09.1540463305.jpg 10._Foto_25_10_18_10_47_16.1540463306.jpg 11._Foto_25_10_18_10_50_02.1540463307.jpg 12._Foto_25_10_18_10_50_18.1540463308.jpg 13._Foto_25_10_18_10_51_06.1540463309.jpg 2019-05-27 Read more null null null null null null null null null null null null null null null null null null null null null null null null null null Inaugurated today, just outside Bologna, the first biomethane-from-organic-waste plant created by a multi-utility. Investments totalling 37 million euro have thus given new impetus to the future of renewable energies on an industrial scale, with 7.5 million cubic metres of biomethane and 20 thousand tonnes of compost sustainably fuelling, each year, a range of sectors including motor vehicle transport and agriculture http://ha.gruppohera.it/plants/composting/biometano_project/082.html http://ha.gruppohera.it/plants/main_plants/082.html From waste to biomethane, a circular revolution Herambiente's Main Plants impianto_biometano_110

in_good_waters_110 "In buone acque" turns 10 years old It's the tenth birthday of the "In Good Waters" report that Hera Group prepares to provide detailed and easy-to-read information on the water cycle it manages in 231 municipalities of Emilia-Romagna, Marche, and Triveneto. As the second-largest operator in Italy by volume of water supplied (303 million m3 per year), Hera Group serves over 3.6 million citizens. This report is for them, the everyday users of the water resources the multi-utility manages, to fully inform them on the quality of the water coming out of their taps; a quality that is ensured by strict monitoring. This is proven by the number of analyses carried out last year throughout the company's entire service area: a total of over a million, more than 2,800 per day, on average. The analyses, 38% of which were carried out in the Group's laboratories, also concerned the presence of pesticides and non-regulated aspects, such as emerging pollutants and asbestos fibres. Of the checks carried out, 99.9% yielded results compliant with regulatory limits, confirming the safety of the water Hera distributes. Bologna's water: 134.000 quality assurance analyses In 2017, over a million Bologna residents used a water resource the quality of which was certified by more than 134,000 analyses carried out in the laboratories of the Hera Group and the ASL (local public health authority). The possibility of using tap water on a daily basis depends on the plant resources used by the company to distribute the service: in the Bologna area, tap water comes from 660 sources and travels through more than 9,000 km of aqueduct network, into which 108.4 million m3 of water are fed every year. This ensures a constant and adequate supply. Hera: water-related investments 32% above the Italian average Not only aqueduct but also purification and sewerage; managing the water service means taking care of the entire water cycle, meaning not only its distribution in homes but also the sewerage service and wastewater treatment. This is why the Hera Group has always focused most of its investments in the water sector: in 2017 they exceeded 156 million euro, compared to 130 million euro the previous year (+19%). More specifically, it invested 41% in the mains water network, 32% in the sewer system, and 27% in water treatment. Compared to a national average of 37 euro invested per inhabitant, in the area served by the Hera Group investments in 2017 were about 49 euro per inhabitant. The magnitude of this commitment has allowed Hera to work on more than 35,000 km of its aqueduct network, about 18,600 km of sewerage, 469 water treatment plants and 422 production and drinking water purification plants. All this against a cost of just two euro per thousand litres of tap water, about half of what consumers pay in other European nations. in_good_waters_870 20181003_in_good_waters_def.1564391876.pdf 2019-07-29 in_good_waters_870.1564383254.png Tenth annual appointment with the Group's report on an essential service. The value of the multi-utility's investments in the sector continues to increase: over 156 million euro in 2017 compared to 130 million last year. Excellent quality of the resource supplied, guaranteed by over a million analyses, of which more than 134,000 in the Bologna region alone Read more in_good_waters_110

Infografica_biometano_110 There are three ingredients: circular economy, renewable energy, and gas. But the outcome their combination has just one name, it is called biomethane and is the new way to protect the environment and economic growth. Its potential seems extremely promising. The regulatory scenario is improving, and this is exactly why a major conference will be held on Friday, 21 September in Bologna to enable companies, institutions and trade associations to meet and take stock of the situation. It will be held at the Royal Hotel Carlton, hosted by the Hera Group with the collaboration of the Italian Gas Committee. Italian and international companies will participate, ready to share their experience and research, also in the light of the prospects and opportunities biomethane is opening up on several fronts: from treating organic waste to generating and distributing renewable energy, through the revival of sustainable mobility and the production of natural fertilizers that could give revitalize the entire agro-industrial sector. In addition to the Executive Chairman of the Hera Group Tomaso Tommasi di Vignano, who will inaugurate the conference, the main speakers will include Alessandro Bratti, General Manager of ISPRA, and Giordano Colarullo, General Manager of Utilitalia, who will present the activities of the Biomethane Observatory. The spotlights will also focus on many technical issues related to the production and use of biomethane, with in-depth studies on chemical and sensory research, on the characterization of biomethane, on its monitoring, on the management of the aspects most directly related to distribution, as well as on the matter of odorization, for which Hera and Italgas will present a study. Infografica_biometano_870 20180918_Biometano_a_Bologna_gli_stati_generali_per_la_green_economy_del..._rev_def.1564380704.pdf 2019-07-29 infografica_biometano_1498141070.1535647018.1537263440.1564380703.png Attended by Italian and foreign companies and prominent figures, including the general director of ISPRA Alessandro Bratti, the conference held on Friday, 21 September and organized by Hera in collaboration with the Italian Gas Committee will take stock of the development of biomethane, the progress of its regulatory framework and future prospects http://ha.gruppohera.it/plants/composting/biometano_project/082.html Hera Biomethane Project Read more Infografica_biometano_110

thomson reuters_110 The Hera Group has been confirmed as one of the most interesting companies, in Italy and worldwide, for investors who sustain all those committed to promoting diversity and inclusion. The results, which stem directly from the integration of these policies within the Group's strategy, have been approved by the 2018 edition of Thomson Reuters Diversity and Inclusion Index, whose candidate universe is made up of over 7,000 publicly traded companies worldwide. Hera, with a score of 73.5 points, proved to be the 2nd company in Italy and the 22nd across the world of this international ranking. Moreover, its position within its own sector was outstanding, coming in first worldwide among multi-utilities. The "Diversity and Inclusion Index" is an indicator, conceived and realised by Thomson Reuters, an international giant in financial information, that analyses companies' performances based on a range of factors, grouped into four areas: diversity, inclusion, people development and news & controversies. The performances of the Hera Group were therefore highly positive: giving concrete form to the strategic relevance of its diversity and inclusion policies, this multi-utility is indeed continuing its work in developing internal and personalised career paths, an approach that allowed the company to reach an amount of women in roles with responsibility coming to 31.3% in 2017. Rising overall, the percentage of female personnel furthermore ranked above the sector average (24.3%, as compared to 15.9%). This data is accompanied by a percentage of employees with disabilities that reaches 4.3% of the company's total workforce and also includes roles in management. From all these points of view, the contribution coming from training is significant, with particularly important initiatives such as leadership and smart working courses favouring the development of human resources, based on factors including the diverse characteristics of each resource (gender, age, training, ability, inclination and ability). Further positive effects no doubt derived from the corporate welfare plan, which sustains employees and their families in many different forms. Not by chance, encouraging results continue to emerge from this enquiry into the Group's corporate milieu, with further confirmation coming from a complete lack of controversies involving diversity and inclusion. Lastly, many initiatives make plurality management concrete, including agreements with daycare centres, summer camps, a range of programmes aimed at creating a positive work-life balance and the arrangements made for leave time, available not only for mums and dads but also for those who provide assistance to relatives or the elderly. The Hera Group's commitment to policies promoting inclusion and diversity, in any case, has a long history. It was first consolidated in 2009, when the Charter for equal opportunity and equality on the workplace was signed: with this document the company engaged, alongside other private and public bodies, in the struggle against discrimination on the workplace. The introduction in 2011 of a Diversity Manager, whose task involves giving even greater emphasis to developing policies aimed at inclusion and the valorisation of diversity, was also fundamental. Lastly, for some time now Hera has adhered to the fifth of the United Nation's objectives for sustainable development, specifically dedicated to gender equality. thomson reuters_870 20180906_Hera_ranked_once_again_in_top_25_of_the_Thomson_Reuters_Diversity_and_Inclusion_Index.1536159314.pdf 2018-09-05 Read more Logo_diversity_and_inclusion_870png.1536149260.png Conceived to provide orientation for investors showing interest towards companies committed to promoting diversity, inclusion and people development, this index evaluates over 7,000 of the world's publically listed companies and this year, once again, includes the Group among the most outstanding firms. With 73.5 points overall, Hera indeed comes in 2nd in Italy and 22nd worldwide. And, among multi-utilities, it ranks first in the world thomson reuters_110

hera-salesforce_110 The message from overseas arrives loud and clear: focusing on innovation and digitalisation means meeting customers' needs. This is evidenced by the new agreement signed by Hera Group and Salesforce, the global leader in CRM. Herambiente, national leader and European benchmark in the waste treatment industry, selects Salesforce Sales Cloud to support its sales force with advanced sales applications, customer support, marketing and community management support, and other important management tools based on artificial intelligence and data analytics. The agreement just signed, in particular, aims to accompany the development and reinforcement of a big industrial reality such as Herambiente, providing increasingly innovative tools to better manage the relationship with its customers, who can rely on integrated services for taking on every type of waste. Herambiente treats 6.3 million tons of waste every year and nowadays is facing a growth path that new CRM applications can direct towards further efficiency and functionality objectives, by optimizing and harmonizing the processes of its various companies. Moreover, the agreement includes other innovative tools that will allow Area Managers of Hera Group to manage relations with public administrations in a more flexible and collaborative way, in the interest of local communities and in line with the orientation of the Italian multiutility, historically oriented to team up with local territories. Hera Group and Salesforce also agree on a common business concept, oriented for both companies to creating shared value. The two companies are committed to promoting renewable energy use: Hera electricity consumption is 100% offset by renewable sources which are equally used by Salesforce for two of its office buildings at global headquarters in San Francisco. All this means lower carbon emissions in support of the fight against climate change, a cause which both companies are particularly active and involved. Both Hera Group and Salesforce are members of CDP, formerly the Carbon Disclosure Project, non-profit organization that offers companies, countries, regions and cities, a system to measure, detect, manage and share information on their environmental impact at global level, with the aim of encouraging all parties to undertake sustainable development. hera-salesforce_870 20180904_press_release.1536059516.pdf 2018-09-04 Read more hera_salesforce_870.1536059515.png The Italian multiutility company signed an agreement with Salesforce aimed to ensure benefits not only to Herambiente's customers, thanks to new tools for relations with the company, but also to local area and communities, providing dedicated solutions to improve communications with public administrations. Positive effects expected also for the environment hera-salesforce_110

Hera BoD approves 1H2018 results Financial highlights Revenues at € 2,996.7 million (+7.7%) Ebitda at € 523.6 million (+3.5%) Ebit at € 273.6 million (+4.3%) Net profits for Shareholders at € 158.1 million (+12.1%) Net debt at € 2,625.0 million Operating highlights Good contribution to growth coming from gas and waste management, respectively due to volumes sold and positive trends in market prices Management characterised by the results of internal growth Solid customer base in energy sectors (roughly 2.5 million), up by 110,000 over 1H2017 Sorted waste increases to anaverage of 60% across all areas served Today, the Hera Group’s Board of Directors unanimously approved the financial results for the first half-year, which confirm the ongoing positive trend and show all main indicators rising. These results once again reward the Group’s balanced and agile way of operating, following a business model that has always combined the strategic levers of internal growth and external development. In addition to remarkable internal growth, partially deriving from higher efficiencies, developments in market shares and positive trends in tariffs and prices benefitted the accounts for the first half of 2018. Revenues amount to almost € 3 billion In the first half of 2018, revenues reached € 2,966.7 million, up € 212.7 million (+7.7%) over the € 2,754.0 million seen in the same period of 2017. The factors most responsible for this result include a higher amount of trading along with increased revenues from gas and electricity sales and waste management. Ebitda rises to € 523.6 million Ebitda settled at € 523.6 million, showing growth amounting to € 17.7 million (+3.5%) over June 2017. This increase is due to the good performances seen in all the Group’s main activities, and the gas area in particular thanks to higher volumes sold and income for sales and trading. Positive results also came from waste management and the integrated water cycle. Financial management among the factors responsible for an 8.4% increase in pre-tax profits Ebit rose to € 273.6 million, up 4.3% over the € 262.2 seen in the same period of 2017. Financial management also improved, settling at € 39.2 million, € 6.7 million less than the same period in 2017, a performance made possible by efficiency in rates and higher financial income for commercial activities. In light of this situation, pre-tax profits increased by 8.4%, going from € 216.3 million at 30 June 2017 to € 234.4 million at the same date in 2018. Sharp increase in net profits for Shareholders, reaching € 158.1 million (+12.1%) Profits pertaining to Group Shareholders at 30 June 2018 rose to € 158.1 million, +12.1% compared to the € 141.0 million seen in the first half of 2017. The elements underlying this result include an improvement in the tax rate, which went from 31.6% to 30.1%, thanks to the Group’s continuous commitment to grasping the tax opportunities offered by large and very large amortisations related to major investments made in introducing Utility 4.0, in addition to tax credits for research and development and the final balance on previously acquired benefits, as well as € 4.8 million in capital gains from divestments. Approximately € 184 million in investments, financial position essentially stable The Group’s operating investments for the first six months of 2018, including capital grants, amounted to € 183.8 million, up € 13.7 million (+8.1%) over June 2017. Operating investments mainly involved interventions on plants, networks and infrastructures, as well as regulatory upgrading involving gas distribution above all, with a large-scale metre substitution, and the purification and sewerage areas. Net debt came to € 2,625.0 million at 30 June 2018, with a slight increase over the € 2,523.0 million seen at 31 December 2017 but essentially stable compared to the € 2,611.7 million witnessed in the first half of 2017, in spite of the higher amount of dividends paid (9.5 cents/share, instead of the 9 cents paid one year earlier). Net debt/Ebitda, an indicator of financial solidity, improved from 2.74 in the first half of 2017 to 2.62 at 30 June 2018. Gas Ebitda for the gas area, which includes services in natural gas distribution and sales, district heating and heat management, reached € 188.4 million in the first half of 2018, up compared to the € 171.8 million seen at 30 June 2017 (+9.6%), thanks to higher volumes of gas sold, an increase in trading and higher income from distribution services. The number of gas customers, which came to roughly 1.41 million, rose by 1.9% compared to the same period in 2017; this growth was brought about by expanding market shares and the entry of Blu Ranton and Verducci Servizi within the Group’s scope of operations. The gas area accounted for 36.0% of Group Ebitda. Water cycle Ebitda for the integrated water cycle area, which includes aqueduct, purification and sewerage services, went from € 111.3 million in the first half of 2017 to € 112.8 million at 30 June 2018, up 1.3%, thanks to higher revenues from dispensing and higher recognised costs. The integrated water cycle area accounted for 21.5% of Group Ebitda. Waste management In the first half of the year, Ebitda for the waste management area, which includes waste collection, treatment and disposal services, reached € 125.9 million (+3.8%), rising over the € 121.3 million seen at 30 June 2017. Initiatives aimed at recovering materials and improving energy efficiency contributed to this positive trend, in particular the full operation of Aliplast, as well as further development of an accurately focused marketing plan intended to broaden the customer portfolio and a continuous presence in the tender market. Moreover, the positive trend seen in prices for special waste treatment continued during this half-year, with double-digit growth rate. Further increases were also witnessed in sorted waste, which went from 58% in the first half of 2017 to 60% at 30 June 2018, thanks to the numerous services offered. The waste management area accounted for 24% of Group Ebitda. Electricity Ebitda for the electricity area, which includes services in electricity production, distribution and sales, went from € 91.6 million in the first half of 2017 to € 84.0 million at 30 June 2018, owing to the temporary closure of a few plants for planned maintenance. This area recorded additional growth in total customers, which increased by 82.8 thousand (+8.9%) compared to the first half of 2017, reaching 1.01 million customers, and also saw a 22.1% rise in volumes sold on both the free and safeguarded markets. This noteworthy result owes much to the Group’s continuous reinforcement of marketing actions and a broadening of its customer base. The electricity area accounted for 16% of Group Ebitda. Statement by Executive Chairman Tomaso Tommasi di Vignano “This half-year report confirms the trend of uninterrupted growth shown by the Hera Group over the last 15 years, respecting the content of its Business plan, in spite of an often difficult macroeconomic scenario. At present, the increase in Ebitda indicates that we should reach the milestone of one billion by the end of 2018, while the profits accumulated over the last six months, corresponding to 10.8 cents per share, already entirely cover the 10 cent dividend foreseen by the Business plan for the current year. These figures and outlooks provide further confirmation of the solidity of our multi-business model and the constant attention we show towards our shareholders”. Statement by CEO Stefano Venier “The results for the first half of 2018 once again reward the accuracy of the choices and initiatives implemented regarding operations, taxes and finance. Internal growth, as defined by factors including the efficiencies achieved, has brought ROE to 10%. These results are also sustained by all quantitative performance measures, which show positive trends, with an energy customer base growing by 110,000 in only 12 months and bringing us just one step away from 2.5 million customers. Taken as a whole, these elements allow us to show further determination towards reaching all of the objectives outlined in the Business plan”. The manager responsible for drafting the company’s accounting statements, Luca Moroni, declares, pursuant to article 154-bis paragraph 2 of the TUF, that the information contained in the present press release corresponds to the documentation available and to the account books and entries. The half-year financial report and related materials will be made available to the public pursuant to the terms established by law at Company Headquarters, on the website www.gruppohera.it and on the authorised storage platform 1Info (www.1info.it). Unaudited extracts from the Abbreviated Consolidated Half-Year Financial Statements at 30 June 2017 are attached. PROFIT & LOSS(M€) 30/06/18 INC% 30/06/17 INC.% CH. CH. % Sales 2,966.7 2,754.0 +212.7 +7.7% Other operating revenues 209.8 7.1% 202.3 7.3% +7.5 +3.7% Raw material (1,327.6) -44.7% (1,178.4) -42.8% +149.2 +12.7% Services costs (1,031.6) -34.8% (981.7) -35.6% +49.9 +5.1% Other operating expenses (30.3) -1.0% (25.8) -0.9% +4.5 +17.5% Personnel costs (281.7) -9.5% (282.4) -10.3% (0.7) (0.2%) Capitalisations 18.3 0.6% 17.9 0.6% +0.4 +2.2% Ebitda 523.6 17.6% 505.9 18.4% +17.7 +3.5% Depreciation and provisions (250.0) -8.4% (243.7) -8.9% +6.3 +2.6% Ebit 273.6 9.2% 262.2 9.5% +11.4 +4.3% Financial inc./(exp.) (39.2) -1.3% (45.9) -1.7% (6.7) (14.6%) Pre tax profit 234.4 7.9% 216.3 7.9% +18.1 +8.4% Tax (72.0) -2.4% (68.3) -2.5% +3.7 +5.4% Net profit before special items 162.4 5.5% 148.0 5.4% +14.4 +9.7% Special items 4.8 0.2% - 0.0% +4.8 +100.0% Net profit 167.2 5.6% 148.0 5.4% +19.2 +13.0% Attributable to: Shareholders of the Parent Company 158.1 5.3% 141.0 5.1% +17.1 +12.1% Minority shareholders 9.1 0.3% 7.0 0.3% +2.2 +30.9% BALANCE SHEET (M€) 30/06/2018 INC.% 31/12/2017 INC.% CH. CH.% Net fixed assets 5,828.2 109.1% 5,780.6 110.5% +47.6 +0.8% Working capital 84.2 1.6% 23.2 0.4% +61.0 +262.9% (Provisions) (571.8) (10.7%) (574.9) (10.9%) +3.0 (0.5%) Net invested capital 5,340.6 100.0% 5,229.0 100.0% +111.6 +2.1% Net equity 2,715.6 50.8% 2,706.0 51.7% +9.6 +0.4% Long term net financial debt 2,847.4 53.4% 2,735.4 52.4% +112.0 +4.1% Short term net financial debt (222.4) (4.2%) (212.4) (4.1%) (10.0) +4.7% Net financial debts 2,625.0 49.2% 2,523.0 48.3% 102.0 +4.0% Net invested capital 5,340.6 100.0% 5,229.0 100.0% +111.6 +2.1% 1H 2018 2018-07-30 For further informations 1H 2018 The consolidated half-year report at 30 June confirms growth in operating and financial indicators, in line with the first quarter, with a positive contribution coming from business areas, gas and waste management in particular. Thanks to the efficiencies achieved, ROE reaches 10%. /-/hera-bod-approves-1h-2018-results?inheritRedirect=true /documents/1514726/4880892/GruppoHera_relazione_semestrale_consolidata_al_30_06_2018_eng.1533290641.pdf/61b32b21-49d9-70cc-d10d-6383dfc8c8a2?t=1610019108070 http://investornews.gruppohera.it/en/?n=56 Press release Financial report as at 30/06/2018 Newsletter as at 30/06/2018 centrata Il CdA Hera approva i risultati del terzo trimestre 2018

GH-Lepida_110 In case of emergency, the last thing you need is an emergency logic. This is why the Hera Group, with Acantho - Digital Company of the Group, and Lepida have decided to carry on, by signing an important strategic collaboration agreement in the field of civil protection which contributes to improving the safety of the reference territories. Following a memorandum of understanding previously signed by the Region and the multi-utility, the agreement concerns the strengthening of the Regional Radiomobile Network (ERretre), the digital cellular network based on the European TETRA standard that supports all emergency services, guaranteeing efficiency and security of communications, from which the safeguard of the territory and the security of the local communities depend. Thanks to the agreement, Hera will initially make three of its sites available to Lepida, with which additional radio equipment will be installed that can increase the ERretre network and improve its efficiency. In particular, the sites identified are three piezometric reservoirs located in San Lazzaro di Savena in Bologna, and in Alfonsine and Cervia in the Ravenna area. In turn, the multi-utility can use the ERretre network to support its emergency services, improving the flow of communications to the Civil Protection and other bodies. In this way it will be possible to increase the overall level of functional integration among all the players who are in charge of various critical situations in the area. A key role was played by Acantho, Digital Company of the Hera Group, which has worked to set the scene for the signing of the agreement and will supply the TETRA standard radio terminals necessary to use the ERretre network. The Hera Group has always been committed to collaborating with the relevant public bodies, thus confirming its historic vocation to continuously improve its work. The agreement with Lepida, more precisely, is fully inscribed within the framework of a medium and long-term planning thanks to which the multi-utility, also in the face of particularly critical situations such as the drought events of 2017 or the bad weather in the Apennines of the winter just ended, aims to guarantee quality and continuity of the services provided, in the interests of the environment and local communities. GH-Lepida_870 20180702_Hera_signs_with_Lepida_for_the_use_of_the_ERretre_mobile_radio_network.1563281077.pdf 2019-07-16 GH_Lepida_870.1563281076.png A strategic collaboration that aims to increase the resilience of the regional territory in the field of civil protection: the multi-utility, in fact, will be able to use the ERretre regional mobile radio network to support its emergency services, making three of its sites already available to Lepida for the implementation of other radio installations, to further consolidate the existing network. Among these is the piezometric tank of San Lazzaro di Savena in Bologna read more GH-Lepida_110

scolarships_110 Hera Group repeated its commitment to support the school-age children of its employees and enriched the programme once again, for 2018. In fact, in addition to the 40 scholarships provided for the second year in a row to the most deserving university students, this year ten more have been added for high school students, who will be able to participate in study experiences abroad in collaboration with the Intercultura foundation. The initiative, launched to reward scholastic achievement based onto principles of fairness and meritocracy, as well as the ability to rise to challenges right from the educational stage, reached its conclusion today as prizes were awarded during a ceremony held in Bologna, at the Spazio Hera, attended by the Executive Chairman, Tomaso Tommasi di Vignano. The forty most deserving university students were identified by an excellence ranking drawn up according to the following parameters: being on schedule with the 2016-2017 academic year exam deadlines, the number of credits obtained and the average number of exams passed during the year. The company received more than 170 applications (more than twice as many as last year). Each of the 40 winners (graduates and undergraduates in economics, engineering, humanities and medicine) was awarded an individual scholarship worth 750 euro, for a total of 30,000 euro invested by the company. Among the winners there were also students studying abroad: a way to support a more complex life choice and to stimulate value creation, determined by acquiring experience in a range of settings. For high school students, on the other hand, the selection was carried out entirely by Intercultura's experts and consisted of aptitude tests, individual and group interviews, a meeting with the family and a health check-up. The ten winners were awarded 2,000 euro grants that will support the cost of attending a one-month study period abroad in Europe (UK, Finland and Denmark are the most popular destinations), the US (Washington is the favourite location) and South America (Argentina). scolarships_870 20180621_scholarships_for_the_children_of_its_employees.1534759933.pdf 2018-08-20 Read more borsedistudio_870.1534759932.jpg In addition to the 40 scholarships of 750 euro each awarded for the second year in a row to the most deserving university students, ten 2,000 euro scholarships were also awarded to high school students to help them participate in study experiences with Intercultura. The initiative, backed by a total investment of 50,000 euro, is part of "HExtRA", the multi-utility's corporate welfare plan scolarships_110

sachs_110 Among the conference guests there was Prof Jeffrey Sachs, of Columbia University, who played an important role in drawing up the Sustainable Developments Goals identified by the UN Agenda for 2030, which the Hera Group has chosen as a guideline for its commitment to sustainability. In its sustainability report, in fact, the multi-utility reports the shared value, i.e. the portion of EBITDA that comes from activities that generate operating margins for the company and also meet 10 of the 17 sustainability objectives set out in the Global Agenda. This share, up 10% compared to 2016, amounted to 329 million euro in 2017 (1/3 of total EBITDA) and the objective is to increase it to 40% of the EBITDA by 2021, thus contributing more and more to the needs of the area it serves and to the challenges for change. The investments already made were quite significant, and in 2017 alone contributed to generating the shared value of 200 million euro, i.e. 41% of the total. Among the main measures, there was the construction in Sant'Agata Bolognese of an important plant to produce biomethane from organic waste. In addition, the development of waste recycling through the Aliplast and Waste Recycling companies is also essential in order to fully implement the circular economy. The upgrade of the wastewater treatment service, the digitalisation of services from a Utility 4.0 perspective and, lastly, investments in innovation to make networks increasingly smart, complete the picture. [block]div:row-fluid::db:hr_press_comunicazione::box:111[/block] Moreover, in the new edition of the Sustainability Report, which from this year also offers useful food for thought on the national and international scenario, shared value has become the true hub around which Hera has organised the document's entire content, so as to highlight the contribution that the various activities make to its generation. The information contained in the report is divided into three main areas: smart use of energy, efficient use of resources, innovation and contribution to local development. 2017 Sustainability report embraces shared value https://www.youtube.com/watch?v=vRUqhHO3MGI 20180604_Sustainability_a_Hera_conference_in_Bologna_to_rethink_development.1533303274.pdf 2018-08-01 Read more valore_condiviso_870x320_eng.1533281374.png At the European Week for Sustainable Development, the multi-utility relaunches the debate on the challenges facing companies, countries and the international community, and illustrates the excellent results contained in its sustainability report, with almost 2 billion euro distributed by Hera in 2017 alone to local stakeholders and suppliers. Among the guests there was also Prof Jeffrey Sachs, one of the proponents of the UN's sustainability objectives, to which Hera contributed around 330 million euro of shared-value EBITDA last year alone sachs_110

sedeGH_110 Today, the Hera Group formalised an agreement with four credit institutions to activate a new € 200 million sustainable revolving credit line, intended to contribute to and maintain its financial solidity while at the same time enhancing the mix of financial products and instruments adopted by the company. This agreement is the first of its kind in Italy. The new credit line, named “ESG Linked RCF Facility”, introduces elements of sustainability through a bonus mechanism tied to specific environmental, social and governance objectives (ESG). In the commitment signed with the banks, indeed, a number of ESG performance measures were defined, which will determine the Group’s ability to benefit over time from more favourable rates. The sustainability objectives concern, for example, further reductions in the carbon footprint from energy production, new targets in energy efficiency and improvements in sorted waste collection. Hera has been a leader in all these areas for some time, as is recorded in its latest sustainability report, which at 2017 showed a 16% fall in the carbon footprint, a 3.6% reduction in the Group’s own energy consumption since 2013, with the goal of reaching a 5% decrease within 2020, and sorted waste at 57.7%, above the national average. After launching Italy’s first green bond in 2014, the Hera Group thus confirms its role as a pioneer in identifying innovative financial instruments linked to sustainability. "Environmental, social and governance objectives have long been a significant part of our Group's strategic planning", comments Stefano Venier, Hera's CEO, "and contribute to charting our course, in line with the goals set out in the UN's 2030 Agenda. We therefore consider it to be natural, perhaps even inevitable, for our financial instruments as well to reflect this vision, in addition to respecting the market's increasing sensitivity towards ESG issues. Hera has proven able to keep in step with this renewal in basic terms, interpreting the changes currently underway and providing itself with innovative models that now allow it not only to be appealing for the market, but also to explore paths that have never been followed before". In defining the agreement, the Hera Group collaborated with Vigeo Eiris, a leading European social and environmental rating agency. Vigeo Eiris formulated a second-party opinion concerning the importance of the measures defined and the degree of future improvements that can be expected as regards these same measures, which will determine the success of the operation. Hera was sustained within the club deal by: BBVA acting as Sustainable Coordinator, BNP Paribas and UniCredit acting as Documentation Agents, Crédit Agricole CIB acting as Facility Agent. All financial institutions acted also as Mandated Lead Arrangers. Sede Hera 20180517_press_release.1526553280.pdf 2018-05-17 Read more Sede Hera After launching the first green bond in 2014, the Group now confirms its place at the nations' forefront in the use of new sustainable financial instruments. Signed with four financial institutions, the € 200 million credit line is linked to a system of bonuses subject to reaching specific goals in environmental sustainability /group_eng/investor-relations/debt-and-rating/bond-issuances /group_eng/investor-relations/hera-strategy Hera Green Bond Hera Group strategy and shared value centrata sedeGH_110

Hera BoD approves 1Q 2018 results Financial highlights Revenues at € 1,741.3 million (+10.4%) Ebitda at € 322.7 million (+5.2%) Net profits for shareholders at € 120.5 million (+9.6%) Net debt decreased, coming to € 2,502.1 million Operating highlights Good contribution to growth coming from the main businesses, and the gas area in particular Solid customer base in Energy, increasing to roughly 2.4 million customers Management geared towards extracting efficiencies and expansion Today, the Hera Group’s Board of Directors unanimously approved the consolidated operating results for the first quarter of 2018, which confirm the ongoing positive trend and show rises in all main performance measures. These results were achieved thanks to the Group’s time-tested multi-business strategy, balanced between regulated and free market activities. This model was pursued by calibrating internal growth with the opportunities offered by the market and external development. In particular, the changes in the scope of operations witnessed during the first quarter were due to the consolidation of the Aliplast Group and Verducci Servizi, the transfer of Medea to Italgas and the exclusion of waste collection and street sweeping services in the Forlì area. M&As, instead, were concentrated above all in the energy area, with the acquisitions of Blu Ranton and 49% of Sangroservizi, in addition to 13,000 new “maggior tutela” customers served in the municipality of Gorizia through EnergiaBaseTrieste. Revenues amount to roughly € 1.74 billion Revenues for the first quarter of 2018 came to € 1,741.3 million, increasing compared to the € 1,577.8 million seen in the same period of 2017. A larger amount of commodity trading and higher revenues coming from gas and electricity sales were mainly responsible for this result, as were revenues from the waste management area and energy efficiency certificates. Ebitda rises to € 322.7 million Ebitda went from € 306.8 million in the first quarter of 2017 to € 322.7 in the same period of 2018, recording an increase of almost € 16 million (+5.2%). While this growth is due to the good performances seen in the Group’s main areas, the gas area contributed in particular, thanks to higher volumes sold and an increase in income from trading. Operating results and pre-tax profits increase, financial management improves Operating profits at 31 March 2018 came to € 197.6 million, up compared to the € 187.3 million recorded at the same date in 2017 (+5.5%). A € 5.6 million improvement was seen in financial management, coming to € 17.5 million at the end of the first quarter, thanks to efficiency in interest rates and higher income for interest derived from safeguarded customers. In light of this situation, pre-tax profits went from € 164.2 million in the first three months of 2017 to € 180.1 million in the same period of 2018, showing an increase in the rate of growth, which came to +9.7%. Net profit for shareholders grow to € 120.5 million (+9.6%) Net profit at 31 March 2018 rose to € 125.9 million, up compared to the € 115.3 million seen in 2017. € 120.5 million is the profit pertaining to Group shareholders, which increased by € 10.6 million over the € 109.9 million in the same period in 2017. These results, corresponding to a tax rate of 30.1%, are due to the Group’s continuous commitment to grasping opportunities recognised by law regarding the amortisation of the consistent investments made in a move towards Utility 4.0, in addition to tax credits for research and development and the final balance of previously acquired benefits. Roughly € 85 in investments, and a slightly improved net debt In the first three months of 2018, Group investments amounted to € 84.6 million, including the acquisitions made in the companies Blu Ranton and Sangroservizi. Operating investments grew by 5.9% and mainly concerned interventions on plants, networks and infrastructures, in addition to investments in an extensive meter substitution and in the purification and sewerage areas. Net debt improved for the third consecutive quarter, coming to € 2,502.1 million (compared to the € 2,523.0 million recorded at 31 December 2017). This was due to a positive and increasing cash generation, which among other things allowed the recent acquisitions to be financed. The 12-month rolling net debt/Ebitda ratio settled at 2.5, pointing towards further improvement in financial solidity. Gas Ebitda for the gas business, which covers services in natural gas and LPG distribution and sales, district heating and heat management, came to € 148.2 million in the first quarter of 2018, an increase over the € 135.6 million recorded at 31 March 2017 (+9.3%), thanks to higher volumes of gas sold, a rise in trading volumes and the larger scope of operations for this service. The number of gas customers rose to 1.4 million, up 1.1% over the same period in 2017, thanks to marketing initiatives. The gas business accounted for 45.9% of Group Ebitda. Water cycle Ebitda for the integrated water cycle, which covers aqueduct, purification and sewerage services, went from € 53.3 million in the first quarter of 2017 to € 55.6 million in the same period of 2018 (+4.3%), thanks above all to higher revenues from dispensing. These results also benefited from “quality premium”, granted by the regulatory authorities based on current methods for tariff calculation. The integrated water cycle accounted for 17.2% of Group Ebitda. Waste management Ebitda for the waste management business, which covers services in waste collection, treatment, recovery and disposal, went from € 64.0 million in the first quarter of 2017 to € 66.5 million at 31 March 2018 (+3.9%). This trend is mainly due to the encouraging results achieved in the area of waste treatment, which followed positive market trends. Good results were also seen in sorted waste, which rose to 59.5% compared to the 57.5% recorded in the first three months of 2017, thanks to the many projects launched over all areas served. The waste management area accounted for 20.6% of Group Ebitda. Electricity Ebitda for the electricity business, which covers services in electricity production, distribution and sales, showed a slight drop, going from € 48.4 million in the first quarter of 2017 to € 45.3 million at 31 March 2018, owing to the temporary suspension of some plants for planned maintenance. In spite of this, electricity reached the goal of 1 million customers for the first time, rising 10.6% over the first quarter of 2017, and also saw a 23.7% overall increase in volumes sold, with considerable growth in both the free and safeguarded markets. This significant result is due to the Group’s continuous reinforcement of marketing initiatives and the enlargement of its customer base. The electricity area accounted for 14% of Group Ebitda. The manager responsible for drafting the company’s accounting statements, Luca Moroni, declares, pursuant to article 154-bis paragraph 2 of the TUF, that the information contained in the present press release corresponds to the documentation available and to the account books and entries. The quarterly management report and related materials are available to the public at Company Headquarters and on the website www.gruppohera.it. Unaudited extracts from the Interim Financial Statements at 31 March 2018 are attached. PROFIT & LOSS (M€) 31/03/2018 INC% 31/03/2017 INC.% CH. CH. % Sales 1,741.3 1,577.8 +163.5 +10.4% Other operating revenues 95.3 5.5% 89.8 5.7% +5.5 +6.1% Raw material (831.4) -47.7% (732.2) -46.4% +99.2 +13.5% Services costs (538.5) -30.9% (488.8) -31.0% +49.7 +10.2% Other operating expenses (12.7) -0.7% (12.0) -0.8% +0.7 +5.8% Personnel costs (140.0) -8.0% (137.2) -8.7% +2.8 +2.0% Capitalisations 8.7 0.5% 9.4 0.6% -0.7 -7.5% Ebitda 322.7 18.5% 306.8 19.4% +15.9 +5.2% Depreciation and provisions (125.0) -7.2% (119.6) -7.6% +5.4 +4.5% Ebit 197.6 11.3% 187.3 11.9% +10.3 +5.5% Financial inc./(exp.) (17.5) -1.0% (23.1) -1.5% -5.6 -24.3% Pre tax profit 180.1 10.3% 164.2 10.4% +15.9 +9.7% Tax (54.2) -3.1% (48.9) -3.1% +5.3 +10.8% Net profit 125.9 7.2% 115.3 7.3% +10.6 +9.2% Attributable to: Shareholders of the Parent Company 120.5 6.9% 109.9 7.0% +10.6 +9.6% Minority shareholders 5.4 0.3% 5.4 0.3% -0.0 -0.1% BALANCE SHEET (M€) 31/03/2018 INC.% 31/12/2017 INC.% CH. CH.% Net fixed assets 5,792.4 109.1% 5,780.6 110.5% +11.8 +0.2% Working capital 92.3 1.7% 23.2 0.4% +69.1 +297.8% (Provisions) (576.7) (10.8%) (574.9) (10.9%) (1.9) +0.3% Net invested capital 5,308.0 100.0% 5,229.0 100.0% +79.0 +1.5% Net equity 2,805.9 52.9% 2,706.0 51.7% +99.9 +3.7% Long term net financial debt 2,739.9 51.6% 2,735.4 52.4% +4.5 +0.2% Short term net financial debt (237.8) )4.5%) (212.4) (4.1%) (25.4) +12.0% Net financial debts 2,502.1 47.1% 2,523.0 48.3% (20.9) (0.8%) Net invested capital 5,308.0 100.0% 5,229.0 100.0% +79.0 +1.5% 1Q 2018 2018-05-10 For further informations 1Q 2018 The consolidated quarterly report at 31 March shows growth in all operating and financial indicators, with a positive contribution coming from all business areas and further improvement in net debt /-/hera-bod-approves-1q-2018-results-1?inheritRedirect=true /documents/1514726/4880892/GruppoHera_relazione_trimestrale_consolidata_al_31_03_2018_eng.1525946951.pdf/eb209a34-d9c9-040c-9f99-624083c0090a?t=1610019058696 http://investornews.gruppohera.it/en/?n=55 /documents/1514726/4667212/Dati_finanziari_ed_operativi_di_sintesi_1Q_2018_eng.1525768847.xls/0def4519-5b1f-7457-26b8-3919a059699f?t=1608550138175 Press release Financial results as at 31/03/2018 Newsletter as at 31/03/2018 Fiancial data as at 31/03/2018 centrata Hera BoD approves 3Q 2018 results