The Hera Group is the first Italian coalescence of municipally owned companies that (adopting a multi-business approach oriented to the creation of shared value for all stakeholders) manages the supply of energy, water and environmental services, as well as public lighting and telecommunications to citizens and businesses. Founded in 2002 and listed on the Italian stock exchange in 2003, Hera has made its direct relationship with the territory a real asset that has improved its resilience and ability to drive change: ecological transition, circular economy and innovation. Within the national context, the prime position of our Group can be detected from its statistics: more than 9,400 employees work to offer tailor-made services for customers and businesses, and to meet the needs of 4.2 million citizens in 311 municipalities located in Emilia-Romagna, Veneto, Friuli-Venezia Giulia, Marche and Tuscany.

Citizens and customers have always been aware of the vital need for the services we provide to the local area, and they recognise our reliability, competence, and responsibility in managing the business. This confirms and strengthens the "purpose" that directs us and encourages us to strengthen our strong ties with the communities we serve.

Our business plan is based both on regulated markets and on free market activities, always incorporating the principles of sustainability and working to create shared value.

Through our activities we contribute to achieving the sustainability goals set out in the UN's 2030 Agenda.
Of the 17 goals set by the United Nations, we pursue 11 that are in line with our services, along three lines: smart use of energy, efficient use of resources, and innovation and contribution to development.

The mission of our governance system is to create shared value for all our stakeholders. To do so, corporate governance is committed to assessing the constantly evolving environment in which we do business to ensure that growth continues and to strengthen our relationship with the local community.

Our Results

We are committed to balancing economic and financial objectives with environmental and social sustainability, to create value for ourselves and for the local area we work in.

1,494.7

€ million
EBITDA

(+15.4% compared to 2022)

776,0

€ million Shared value EBITDA

52% of total (+16% compared to 2022)

14,897.3

€ million Revenues

(+25.8% compared to 2022)

322.2

€ million

Net profit attributable to shareholders

148,2

€ million

Investments in innovation and digitalisation

73/100

Customer satisfaction index

Source: 2023 Sustainability report and 2023 Consolidated statements