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Financial highlights Revenues at 3,402.3 million euro (+0.9%) Ebitda at 559.7 million (+2.5%) Net profit at 174.9 million (+0.6%) Net financial position improves to 3,083.6 million Operating highlights Good contribution coming from both internal growth and the recently enlarged scope of operations, which more than offset the negative effects of the nationwide emergency Further activities introduced to support all stakeholders Solid customer base in energy sectors, with customers increasing sharply to 3.3 million thanks to the recent Ascopiave partnership Today, the Hera Group’s Board of Directors, chaired by Tomaso Tommasi di Vignano, unanimously approved the consolidated operating results for the first half of 2020. The positive trend shown by our multi-utility was confirmed, with main operating-financial indicators improving, in spite of a few inevitable negative impacts caused by the health emergency that broke out across the country. In general, the good results reached confirm once again the Group’s valid business model, which balances regulated and free-market activities, along with internal and external growth, creating value for the areas served. Relying on its own financial solidity, Hera continued to proactively introduce, in the second quarter as well, a range of measures aimed at guaranteeing service continuity even while the emergency was still fully underway. Furthermore, support and protection were ensured for all main stakeholders, first and foremost employees, suppliers and customers, through means including favourable conditions for bill payments. Among the major changes in the Group’s scope of operations compared to the first half of 2019, note the acquisition in July of the waste treatment plants belonging to Pistoia Ambiente in Tuscany and, in December, the closing of the partnership between Hera and Ascopiave. This latter transaction led, through EstEnergy, to the birth of the largest energy operator in North-Eastern Italy while at the same time redistributing the respective activities in gas distribution. In recent weeks, lastly, Hera stock was included in the FTSE4Good Index Series, a set of ethical indices conceived by FTSE Russell to bring together the best companies who, around the world, are actively committed to sustainable development. This important recognition came just over one year after Hera was listed on the FTSE MIB. Revenues rise to over 3.4 billion euro In the first half of 2020, revenues amounted to 3,402.3 million euro, up 30.7 million (+0.9%) over the 3,371.6 million seen in the same period of 2019. This growth was mainly due to the changes in the scope of operations, which offset the fall in revenues for trading, production and sales of electricity and gas, heat management and district heating. Revenues also fell in the waste management sector, owing to lower revenues in electricity generation and lower volumes of waste treated. Ebitda increases to 559.7 million euro Ebitda settled at 559.7 million euro, up 13.8 million (+2.5%) compared to the 545.9 million seen at 30 June 2019. In the first half of the year, the health emergency impacted all business areas, bringing about an overall decrease in margins coming to roughly 30 million euro, entirely due to non-recurring effects and in line with the projections communicated in late March, when the year-end report was approved. In spite of this, the changes in the scope of operations, especially the entry of the companies belonging to the EstEnergy Group following the partnership with Ascopiave, along with the numerous measures introduced to enhance efficiency, allowed Hera to offset the negative effects and keep growing, above all in the energy areas. Net profit rises to 174.9 million euro Profits at 30 June 2020 came to 174.9 million, up slightly (+0.6%) compared to the 173.9 million seen at 30 June 2019, while profits pertaining to Group shareholders amounted to 166.2 million euro, in line with the same period in the previous year. These results benefitted from a tax rate coming to 27%, a clear improvement with respect to the 28.7% recorded in the first half of 2019, thanks in particular to the Group’s efforts in sustaining significant investments supporting a technological, digital and environmental transformation, in addition to the positive effects of the measures introduced by the government in the Relaunch Decree. Over 240 million invested, improvement in financial position In the first six months of 2020, the Group’s overall investments amounted to 240.6 million euro, up 16.2% compared to the 207.0 million recorded at 30 June 2019. Operating investments mainly concerned interventions on plants, networks and infrastructures, in addition to investments involved in an intensive meter substitution and in the purification and sewerage area. Total investments also included financial investments coming to 45.5 million. The Group’s net financial position, which reached 3,083.6 million euro at 30 June 2020, showed a 190 million (5.8%) decrease compared to the 3,274.2 million seen at 31 December 2019. This was due to a positive cash generation that entirely financed investments and M&A transactions, and that would also have been able to cover the annual dividend payment, which was postponed by a few weeks simply as a precautionary measure and regularly paid on 8 July. Statement by Executive Chairman Tomaso Tommasi di Vignano “We are satisfied with our ability to protect these half-year results from the negative impact of the Coronavirus emergency. Continuing efforts will be made in pursuing growth during the second half of the year as well, in line with the targets set out in our Business plan, hoping that the external context also moves in the direction of a complete recovery. Our solid growth levers (internal growth and M&As) have allowed us to continue creating value for our shareholders, by paying more than 160 million euro in overall dividends in early July, entirely covered by the cash generation achieved over the period”. Statement by CEO Stefano Venier “Thanks to the numerous initiatives introduced and our growth strategy, we have succeeded in containing the negative financial impact of the Coronavirus emergency within the limit foreseen, at the same time confirming our profitability and financial solidity, as witnessed by the positive figures in the income statement and the decreased net financial position. In addition to meeting our commitments with shareholders and providing continuity in all main services, producing positive effects for our network of service suppliers as well, this solidity allowed us to sustain our stakeholders experiencing difficulty, including customers and suppliers, confirming our close relations with local communities”. PROFIT & LOSS (MLN €) 30/06/2020 INC. % 30/06/2019 INC. % VAR. ASS. VAR.% Sales 3,402.3 3,371.6 +30.7 +0,9% Other operating revenues 222.6 6.5% 249.0 7.4% (26.4) (10.6%) Raw material (1,605.1) (47.2%) (1,699.2) (50.4%) (94.1) (5.5%) Services costs (1,151.0) (33.8%) (1,075.1) (31.9%) +75.9 +7.1% Other operating expenses (32.5) (1.0%) (29.8) (0.9%) +2.7 +9.1% Personnel costs (290.9) (8.5%) (286.6) (8.5%) +4.3 +1.5% Capitalisations 14.3 0.4% 16.0 0.5% (1.7) (10.6%) Ebitda 559.7 16.5% 545.9 16.2% +13.8 +2.5% Depreciation and provisions (264.0) (7.8%) (257.0) (7.6%) +7.0 +2.7% Ebit 295.7 8.7% 288.9 8.6% +6.8 +2.4% Financial inc./(exp.) (56.2) (1.7%) (44.9) (1.3%) +11.3 +25.1% Pre tax profit 239.5 7.0% 244.0 7.2% (4.5) (1.8%) Tax (64.6) (1.9%) (70.1) (2.1%) (5.5) (7.9%) Net profit 174.9 5.1% 173.9 5.2% +1.0 +0.6% Attributable to: Shareholders of the Parent Company 166.2 4.9% 166.2 4.9% +0.0 +0.0% Minority shareholders 8.7 0.3% 7.7 0.2% +1.0 +13.1% BALANCE SHEET (MLN €) 30/06/2020 INC.% 31/12/2019 INC.% VAR. ASS. VAR.% Net fixed assets 6,893.2 113.3% 6,846.3 108.9% +46.9 +0.7% Working capital (172.3) (2.8%) 87.0 1.4% (259.3) (298.0%) (Provisions) (638.7) (10.5%) (649.1) (10.3%) +10.4 (1.6%) Net invested capital 6,082.2 100.0% 6,284.2 100.0% (202.0) (3.2%) Net equity 2,998.6 49.3% 3,010.0 47.9% (11.4) (0.4%) Long term net financial debt 3,370.1 55.4% 3,383.4 53.8% (13.3) (0.4%) Short term net financial debt (286.5) (4.7%) (109.2) (1.7%) (177.3) +162.4% Net financial debts 3,083.6 50.7% 3,274.2 52.1% (190.6) (5.8%) Net invested capital 6,082.2 100.0% 6,284.2 100.0% (202.0) (3.2%) 1H results 2020-05-13 Read more 1H2020_870x320_eng.1596012193-2.jpg Although feeling the impact of the Coronavirus emergency, the half-year report shows operating-financial indicators rising, thanks to increased efficiency achieved in the Group’s various business areas and the recently enlarged scope of operations. /-/hera-bod-approves-1h-2020-results-1 Press release 1H results

On 6 June 2011, a violent storm on Rimini severely damaged the city's sewage system. For a community that has been focused on summer tourism for decades, solving this problem and avoiding environmental impacts such as water pollution was an absolute priority. The sea, in fact, is not only a precious tool that drives the city's economy, but also and above all part of Romagna's identity. Now, residents and tourists no longer have to fear sudden downpours, because right in the centre of town, under a terrace overlooking the sea, there is a remarkable work of engineering that watches over Rimini's sewage system. It is part of the Seawater Protection Plan (PSBO – Piano di Salvaguardia della Balneazione), a kind of "gentle giant" that is the largest water reclamation project underway in Italy and one of the most important in Europe, also recognized by the UN for its role in protecting the marine environment. After that storm, we at Hera Group responded to the call for environmental protection and, thanks to an impressive effort undertaken jointly with the Municipality of Rimini, Romagna Acque and Amir, succeeded in proving that keeping the sea clean, guaranteeing its bathing conditions, was indeed a complex undertaking, but not an impossible one. The PSBO is like a great marathon divided into 14 "stages", including the elimination of 11 drains discharging into the sea. It is the culmination of an investment of €154 million, with 130 people working on the project every day, 38 companies involved, and 45 km of new sewage pipelines laid. It started in 2013 with measures that, in the following years, led, for example, to the restructuring of the sewerage system of Rimini Isola (in 2014), the doubling of the Santa Giustina treatment plant (in 2015) and the separation of the sewer networks in North Rimini, so as to close 4 of the 6 drains in that portion of the city. The most important phase of the entire project began in 2016 in Piazzale Kennedy, the heart not only of coastal social life but also of the entire PSBO, with the construction of two tanks the size of 20 Olympic-size pools, located up to 40 meters below ground level, which involved excavating 70 thousand m3 of soil. One tank, with a capacity of 14 thousand m3, collects the water from the first flush of rain while the other, with a capacity of 25 thousand m3, temporarily holds and "stores" the rainwater, which can be sent to the purification plant or into the sea in the event of heavy rainfall. When average rainfall occurs, the tanks fill in 70 minutes, or 30 for particularly heavy downpours. A forced ventilation mechanism (with abatement using activated carbon filters) has solved the problem of bad odours. Lastly, to protect our beaches, over 21 thousand m3 of top-quality sand have been collected. With a view to a circular economy, they have already been used to replenish Rimini's coastline. Now that, after months of work, this fundamental component of the PSBO is complete, the two new waterfront terraces in Piazzale Kennedy cover the complex underground structure. The architecture of the terraces was designed by Studio Mijic of Rimini. The first terrace opened to the public in July 2019 and the other one opened today. The Piazzale Kennedy project is the fruit of great workdone not only jointly with the Municipality, Romagna Acque and Amir, but also with all the tour operators in the area and the residents, who have endured months of hardship in such a central area of the city that, for over 60 years, has been the holiday postcard of millions of tourists, both Italian and foreign. To date, more than 5 thousand m2of coastline have been "freed" from swimming bans, and the construction work is now 90% complete. By 2024, all 11 drains discharging into the sea will have been eliminated. The most important phases of Rimini's Seawater Protection Plan 2013: Start of work on the PSBO (Rimini Seawater Protection Plan) 2014: Rimini Isola sewer decontamination 2015: Doubling of the Santa Giustina treatment plant 2016: Start-up of the Piazzale Kennedy construction site Other measures carried out in recent years: 1. Testing of the North backbone 2. Construction of the hospital tank 3. Reconversion of the Rimini Marecchiese treatment plant 4. Construction of the first and second portions of the South backbone 5. Burial of the Ausa canal 6. Separation of the sewerage networks in North Rimini July 2019: Completion of the first waterfront terrace in Piazzale Kennedy July 2020: Completion of the second waterfront terrace and total reopening of Piazzale Kennedy Piazzale kennedy 2020-05-13 Read more piazzale_kennedy_870.1595953446.jpg After many months of relentless work, we have reached another milestone of the Seawater Protection Plan, the major water work that will eliminate drains discharging into the sea. Below the new waterfront terrace, two tanks the size of 20 Olympic-size pools are in place to keep watch over the sewage system piazzale kennedy

Integrated Governance 110x Turning sustainability into a lever for financial and business strategy is rewarding. It is indeed rewarding for the Hera Group, which for the third year running claimed the top step of the podium in the sustainable finance category of the 2020 Integrated Governance Index, an authoritative model for analysing the degree to which ESG (Environmental, Social, Governance) factors are integrated within a company's strategy. These factors, alongside the traditional business objectives the company pursues, address social and environmental and governance aspects. Once again, this award attests to the multiutility's competence and focus on sustainability as a factor that contributes to creating shared value not only for the company but above all for the communities and local areas it serves. The latter are both at the heart of the company's growth strategy and are priorities in defining its financial and investment actions. Sustainability at the heart of the multiutility's strategy The multiutility was the first company in Italy to issue a green bond, as early as 2014, followed by a second similar bond in 2019. Two years ago, furthermore, Hera launched its first sustainable revolving line of credit, introducing a bonus mechanism for reaching specific environmental, social, and governance (ESG) goals. These include, for example, further reducing the carbon footprint for energy production, attaining new energy efficiency targets, and improving separate waste collection. Moreover, the Hera Group provides public utility services to 4.4 million citizens: creating shared value and positive side-effects for the communities it serves is a duty and a priority. This is one of the reasons why, for some years now, the Group has decided to measure and publicly release, in its annual sustainability report, the portion of its EBITDA generated by businesses that meet the sustainability goals set out in the UN’s 2030 Agenda. This “shared value” EBITDArose to Euro 422.5 million in 2019, coming to 39% of its total EBITDA, and its new target is set at 42% for 2023, as defined in the Business Plan. The Integrated Governance Index The Integrated Governance Index (IGI) is the only project that quantitatively measures the degree to which ESG factors are integrated into a company’s management model (integrated governance). Developed by ETicaNews, with the scientific and legal support of associations and specialised advisors, this year marks the Index’s fifth edition. This year the businesses invited by IGI to participate included the top 100 listed companies in Italy, businesses that publish a non-financial statement, and the country’s top 50 non-listed companies, setting a record for the number of companies analysed. The 2020 Integrated Governance Index: Hera once again on the podium for sustainable finance 20200715_IGI_2020.1595590785.pdf 2020-05-13 Read more igi_870.1595590784-2.jpg For the third consecutive year, the multiutility took the number one spot in the survey area on the integration of ESG factors into the company's finance. A pioneer in this field with the launch of the first Italian green bond and the first sustainable revolving credit line, Hera has always considered sustainability to be at the heart of its business strategies Press release igi_110.1595590787-2.jpg

sede_hera_110 Today, Hera acquired 4,688,231 Ascopiave shares from A2A, equivalent to 2% of the share capital, for a price set at 3.905 euro per share and a total of roughly 18.3 million euro. The shareholding acquired, which arose out of a market opportunity, follows up on the similar transaction seen on 31 January 2020. In the present case as well, it was carried out jointly with Asco Holding, in order to reinforce the previously existing partnership with EstEnergy. sede_hera_870 2020-06-18 sede_hera_870.1592478679.jpg The operationd, which arose out of a market opportunity, follows up on the similar transaction seen on 31 January 2020 /-/hera-acquires-an-additional-2-of-ascopiave-share-capital-1 Press release sede_hera_110

Alexa After 400,000 downloads, Il Rifiutologo App, created by the multiutility to help customers with separate waste collection, now enters a new phase and for the first time can talk. The App talks through Alexa, the artificial intelligence created by Amazon to give a voice to the smart devices that we all have now. You can now add Il Rifiutologo on your Alexa app, who acts as the “friend” you can ask for basic information about the waste collection service provided by Hera Group in your municipality. The features of the first version, that are already operational, allow Alexa to give you the door-to-door waste collection schedule for the week, and answer more specific questions, for example about a particular type of waste. How to download the App and how it works Activating Il Rifiutologo is fast and simple. Simply download and open Amazon’s Alexa app, access “Skills and games” on the menu in the top left hand corner and enter the words Il Rifiutologo. Otherwise, simply connect to the Amazon site by typing “Il Rifiutologo Skill” in the search bar on the web page. Once you have enabled the Skill, simply say, “Alexa, open Il Rifiutologo”. On the first access, the personal assistant will ask you for your address in order to access the information for the collection method of that particular area. Now enable the voice command and say "Alexa, ask Il Rifiutologo...”, followed by the information you need. Waiting for the next versions... And it doesn't end here, because the future releases will feature new developments. Gradually Alexa will become a real expert in separate waste collection, together with the other functions of Il Rifiutologo such as the most popular function, which associates each material to the correct waste collection method. In addition to the “Where do I throw it?” feature, which helps you improve the quality of you separate waste collection, other skills will be added, including notifications that anticipate your requests, reminding you, for example, when to put out specific waste for collection. Alexa 2018-05-17 Read more Alexa Hera Group continues to focus on innovation and digitalisation: Alexa - Amazon's artificial intelligence - now interacts with Il Rifiutologo, the multiutility’s App that helps citizens with separate waste collection. The door-to-door function, that reminds the user on what days different materials are collected in its municipality, is already active. More functions will be coming soon centrata Alexa

1Q_2020_eng_110 Financial highlights Revenues at 2,055.8 million euro (+5.9%) Ebitda at 349.2 million euro (+5.6%) Net profit at 130.3 million euro (+0.5%) Net financial position at 3,229.1 million euro Operating highlights Good contribution to growth coming from main businesses, the energy and waste management sectors in particular Solid customers base in energy sectors, with a strong rise to 3.3 million customers, thanks to the recent partnership with Ascopiave A wide range of activities introduced to protect and sustain all stakeholders, first and foremost customers, with favourable conditions granted for paying bills Today, the Hera Group’s new Board of Directors, which came into office on 29 April 2020 and is chaired by Tomaso Tommasi di Vignano, unanimously approved the Group’s consolidated operating results for the first quarter. Improvement was seen over the same period in 2019, thanks to the contribution coming from internal growth and M&As, which proved able to more than offset the effects of the mild winter temperatures and the health emergency that has struck the country. The financial solidity that has always marked this multi-utility saw further improvement during the quarter, and allowed many measures to be proactively introduced, quite early, when the emergency had not yet affected the areas served. These measures are aimed at ensuring not only continuity in the Group’s services, but also support and protection for all stakeholders, above all employees, suppliers and customers, for example in the favourable conditions granted for paying bills. In general, the results reached confirm the validity of the Group’s business model, which balances regulated and free market activities and, in line with the indications provided in the Business plan, promotes growth, sustainability and innovation, which have proven to be effective competitive levers in creating value for the areas served and all stakeholders. The main changes in the Group’s scope of operations compared to the first quarter of 2019 include the acquisition last May of Cosea Ambiente, the company that manages the urban and assimilated waste service owned by 20 municipalities in the Tuscan-Emilian Apennine area, including a ten-year grant for managing the Cosea Consorzio landfill in Gaggio Montano; the acquisition in July of Pistoia Ambiente’s waste treatment plants in Tuscany; and, lastly, in December the finalisation of the partnership between Hera and Ascopiave, which acting through EstEnergy created the largest energy operator in North-Eastern Italy and at the same time led to a reorganisation of the two Groups’ gas distribution activities. Revenues reach over 2 billion euro In the first quarter of 2020, revenues amounted to 2,055.8 millioneuro, up compared to the 1,940.4 million seen in the same period of2019. This result was largely sustained by changes in the scope of operations, which more than offset lower revenues for electricity and gas trading, production and sales, heat management and district heating, as well as commissions in the water service. Revenues in the waste management sector increased. Ebitda rises to 349.2 million euro Ebitda went from 330.8 million euro in the first three months of 2019 to 349.2 millionat 31 March 2020, showing an 18.4 million(+5.6%) increase. This growth in Ebitda is due in particular to the performance seen in the energy areas, which were up by 17.2 million euro overall, mainly owing to the entry of the companies belonging to the EstEnergy Group, as well as the waste management area, while the water cycle area showed a slight drop. Operating result increases and pre-tax profit remains stable The net operating result also increased to 211.7 millioneuro at 31 March 2020, up compared to the 205.0 million seen at the same date in2019 (+3.3%). A 7.6 million euro change occurred in financial operationsat 31 March 2020, coming to 28.7 millioneuro, mainly due to the imputed costs involved in the put option concerning the amount held by Ascopiave and lower profits from joint ventures, mainly due to the consolidation of EstEnergy. Pre-tax profits came to 183.0 millioneuro, essentially in line with the 183.9 million seen in the first three months of2019. Net profit rises to 130.3 million (+0.5%) Net profit at 31 March 2020 increased to 130.3 millioneuro, up 0.5% over the 129.7 million seen one year earlier. Profits pertaining to Group Shareholders, instead, came to 124.4 millioneuro, with a slight increase compared to the 124.2 millionrecorded for the first quarter of2019. These results bear the effects of a28.8% tax rate, an improvement compared to the 29.5% seen one year earlier, thanks in particular to the Group’s commitment to making investments in technological and digital transformation, along the lines of Utility 4.0. Over 118 million in investments; net financial position improves Overall investments in the first three months of 2020 amounted to 118.6 millioneuro, as against 92.7 millionin the same period of the previous year, and mainly went towards interventions on plants, networks and infrastructures, in addition to investments concerning an intensive meter substitution and the purification and sewerage areas. Total investments also include financial investments coming to 27.2 million. Thanks to a positive cash flow generation, net financial debt, coming to 3,229.1 millioneuro, showed a roughly 45 millioneuro drop compared to December 2019. The Net debt/Ebitda ratio settled at 2.93x, confirming the Group’s financial solidity (2.44x excluding the EstEnergy put option). The average time to maturity of overall debt is more than 6 years. Profit & Loss (m €) 31/03/2020 Inc.% 31/03/2019 Inc.% Ch. Ch.% Sales 2,055.8 1,940.4 +115.4 +5.9% Other operating revenues 109.0 5.3% 121.0 6.2% (12.0) (9.9%) Raw material (1,035.4) (50.4%) (1,024.6) (52.8%) +10.8 +1.1% Services costs (627.2) (30.5%) (556.7) (28.7%) +70.5 +12.7% Other operating expenses (12.5) (0.6%) (13.1) (0.7%) (0.6) (4.6%) Personnel costs (147.3) (7.2%) (142.9) (7.4%) +4.4 +3.1% Capitalisations 6.8 0.3% 6.7 0.3% +0.1 +1.5% Ebitda 349.2 17.0% 330.8 17.0% +18.4 +5.6% Depreciation and provisions (137.5) (6.7%) (125.8) (6.5%) +11.7 +9.3% Ebit 211.7 10.3% 205.0 10.6% +6.7 +3.3% Financial inc./(exp.) (28.7) (1.4%) (21.1) (1.1%) +7.6 +36.1% Pre tax profit 183.0 8.9% 183.9 9.5% (0.9) (0.5%) Tax (52.7) (2.6%) (54.3) (2.8%) (1.6) (2.9%) Net profit 130.3 6.3% 129.7 6.7% +0.6 +0.5% Attributable to: Shareholders of the Parent Company 124.4 6.0% 124.2 6.4% +0.2 +0.2% Minority shareholders 5.9 0.3% 5.5 0.3% +0.4 +7.3% Balance Sheet (m €) 31/03/2020 Inc.% 31/12/2019 Inc.% Ch. Ch.% Net fixed assets 6,876.5 108.7% 6,846.3 108.9% +30.2 +0.4% Working capital 96.8 1.5% 87.0 1.4% +9.8 +11.3% (Provisions) (650.0) (10.3%) (649.1) (10.3%) (0.9) +0.1% Net invested capital 6,323.3 100.0% 6,284.2 100.0% +39.1 +0.6% Net equity 3,094.2 48.9% 3,010.0 47.9% +84.2 +2.8% Long term net financial debt 3,379.7 53.4% 3,383.4 53.8% (3.7) (0.1%) Short term net financial debt (150.6) (2.4%) (109.2) (1.7%) (41.4) +37.9% Net financial debts 3,229.1 51.1% 3,274.2 52.1% (45.1) (1.4%) Net invested capital 6,323.3 100.0% 6,284.2 100.0% +39.1 +0.6% Hera BoD approves 1Q 2020 results 2020-05-13 Read more 870x320_eng.1589362662.jpg The consolidated quarterly report at 31 March shows growth in results, thanks to the contribution coming from the Group's main business areas. Value continues to be created in the areas served, while Hera has proactively introduced numerous measures supporting stakeholders while facing the Covid-19 emergency currently affecting the country. /-/hera-bod-approves-q1-2020-results Press release 1Q_2020_eng_110

Together to move forward We have also activated a COVID-19 insurance policy for all employees of the Hera Group who are infected, bearing the corresponding cost. Insurance policy 2020-04-09 scudo.1584484923.png We are regularly providing most of our local services. We have also put special measures in place to protect the health of our customers and employees.We recommend using telephone and online contact channels, including the My Hera app. Families and businesses facing financial hardship are able to ask us for payment extensions and instalments on their bills sinistra Together to move forward

President_and_CEO_110 The ordinary and extraordinary sessions of the Hera Shareholders' Meeting were held in Bologna this morning. Following the resolutions approved, the Meeting appointed the members of the Board of Directors and the Board of Statutory Auditors for the next three years. Furthermore, the 2019 financial statements were approved, as was the ensuing payment of a dividend coming to 10 cents per share. Financial statements approved, with strong growth in results In the ordinary session, the Meeting approved the 2019 financial statements, whose results showed further improvement over the previous year, more than offsetting the significant impact of another partial reduction in incentives for waste to energy plants and lower margins from safeguarded customers. The partnership with Ascopiave, which was finalised in December 2019 and led to the creation of the main energy operator in North-Eastern Italy, will contribute to results as of the beginning of the current year. Go-ahead given to a 10 cent/share dividend payment The Meeting thus approved the Board of Directors' proposal to pay a 10 cent/share dividend, reflecting the intention previously announced in the Business plan. The coupon date has been set at 6 July 2020, with payment as of 8 July 2020. The overall 2019 return for Shareholders thus came to 50%, owing to the annual dividend approved and the increase in the value of Hera stock during 2019, sustained by results exceeding expectations and its inclusion in the FTSE MIB index. Further confirmation was thus given to the Group's commitment towards creating value for allstakeholders, with the Business plan calling for a transparent dividend policy, increasing to 12 cents in 2023. The sustainability report: shared value Ebitda at 422.5 million The 2019 sustainability report was also presented during the Meeting. This document shows that the Group's improvement in operating-financial results is accompanied by an increased creation of shared value and positive effects for the areas served, in the interests of local communities and, more generally, all stakeholders, in line with the United Nations' Global Goals. In particular, in 2019 the Hera Group's shared value Ebitda came to 422.5 million euro, accounting for 39% of overall Ebitda (+13% over the 375.2 million seen the previous year). This result perfectly reflects the projections included in the Business plan, which expects this figure to reach 42% in 2023. Appointment of the Board of Directors Furthermore, the members of the Board of Directors were chosen for the next three years (until the Shareholders Meeting called to approve the 2022 financial statements). The results of the vote led the following to be appointed: Majority list (representing Hera's public shareholders agreement): Tomaso Tommasi di Vignano, Stefano Venier, and the independent directors Gabriele Giacobazzi, Monica Mondardini, Fabio Bacchilega, Danilo Manfredi, Lorenzo Minganti, Manuela Cecilia Rescazzi, Marina Vignola, Alessandro Melcarne and Federica Seganti. Minority list: the independent directors Erwin Paul Walter Rauhe, Paola Gina Maria Schwizer, Alice Vatta, Bruno Tani. The CVs of the new directors are available on the webpage: Shareholder's meetings Appointment of the Board of Statutory Auditors As regards the Board of Statutory Auditors, the following were appointed: Majority list (representing Hera's public shareholders agreement): Marianna Girolomini, Antonio Gaiani (standing auditors), Valeria Bortolotti (alternate auditor). Minority list: Myriam Amato (Chairman), Stefano Gnocchi (alternate auditor). The CVs of the new auditors are available on the webpage: Shareholder's meetings Presence of women in the BoD and the Board of Statutory Auditors The composition of the corporate governance bodies fully respects the content of Law no. 160, 27 December 2019, effective as of 1 January 2020. Replacing the previous Law no. 120 (2011), this law raised the percentage of members from at least one third to two fifths as regards both administration and control bodies, and increased the period in which the new criterion for subdivision is valid to six consecutive mandates. The number of women in the Board of Directors comes to 6 members out of 15, and in the Board of Statutory Auditors comes to 1 standing auditor out of 3. As regards the Board of Statutory Auditors, Communication Consob no. 1 of 30 January 2020 clarified, in fact, that in appointing control bodies made up of three standing auditors, the amount required is to be rounded down to the nearest whole number. Chairman and CEO confirmed The inaugural meeting of Hera's new Board of Directors, appointed during the morning by the Shareholders Meeting, was held in the afternoon in Bologna. This body proceeded to appoint its Chairman, Vice Chairman and CEO. Tomaso Tommasi di Vignano was confirmed as Hera's Chairman, acting as executive administrator. Born in Brescia, he has been at the head of the Hera Group since its creation in 2002, after gaining considerable experience in the telecommunications and utilities sectors. Gabriele Giacobazzi was appointed as Hera's (non-executive) Vice Chairman. Born in Modena, he is the President of Italy's Association of Engineers and adjunct professor at the University of Modena and Reggio Emilia's Faculty of Engineering. The offices he has previously held include President of the Politecnica cooperative, in the planning sector, and he has also chaired the Oice, the National association of planning organisations, affiliated with Confindustria. Stefano Venier was confirmed as CEO. Born in Udine and at Hera since 2004, in the past he held the office of General Director for Development and Market. Previously, Venier covered positions involving increasing responsibility in the Eni Group and within a leading international consulting firm, for which he acted as Vice Chairman for Energy & Utilities from 2002 to 2004. The confirmation of the Executive Chairman and the CEO bears witness to the continuity seen in the Group's governance, which is one of the Hera Group's main strong points. President_and_CEO_870 2020-04-29 Further Information Tomaso_Tommasi_di_Vignano_Stefano_Venier_870.1588159615.jpg The Group continues along its path of growth, creating value for shareholders and local areas. Continuity in governance, with the new Board of Directors confirming Tomaso Tommasi di Vignano as Executive Chairman and Stefano Venier as CEO /-/hera-shareholders-meeting-top-executive-management-confirmed-and-10-cent-dividend-approved-1 /group_eng/corporate-governance/shareholders-meetings /documents/1514726/4210686/Financial+results+as+of+31_12_2019.pdf/ca71a0b9-a147-d1af-4660-7e0a8c6f7b6b?t=1629971549137 /documents/1514726/4185885/Sustainability_report_2019_Highlights.1587713100.pdf/bdb93dd1-fef6-23cb-1d83-1b1d2daf7979?t=1595941322823 Press release Visit the section dedicated to the Shareholders' Meeting 2019 Financial Results 2019 Sustainability Report Highlights President_and_CEO_110