We rank first in the 2024 ESG Identity Corporate Index
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Included for the sixth year in both the Dow Jones Best-in-Class Europe and World Indices, we confirm our position as the most sustainable Multi & Water Utility at global level

According to S&P Global, we have once again been ranked the world’s leading company in the Multi & Water Utility sector and we have been included, for the sixth consecutive year, in the Dow Jones Best-in-Class Index (formerly known as the Dow Jones Sustainability Index), both at European and global level.
This result follows an in-depth assessment of performance across environmental, social and governance (ESG) dimensions. The Dow Jones Best-in-Class Index, a leading international stock market index, comprises listed companies demonstrating the highest performance in Environmental, Social and Governance & Economic dimensions.
In particular, we have reaffirmed our global leadership in its sector, achieving a score of 83/100 compared with a sector average of 37/100.
This recognition rewards the quality of the Group’s sustainability reporting, the results achieved by a company that has always been aware of its role within its operating ecosystem, and its strategy of pursuing the creation of shared value for all stakeholders, in line with its purpose.
We are considered a best practice across multiple areas:
- In governance, we stand out for the transparency of our reporting, its careful and effective risk management – including cyber risk – and our exemplary ability to manage the supply chain sustainably;
- In the environmental dimension, we rank first for the efficient management of energy in our internal processes and for safeguarding biodiversity in the territories in which we operate, and we have distinguished ourselves in particular for our reporting and management of climate change-related risks and opportunities;
- In the social dimension, we have achieved the highest global score in respect for human rights, the development of employees’ human capital, customer engagement, data privacy protection and relations with local communities.
For further information
Press release
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We rank first in the 2024 ESG Identity Corporate Index
For the fourth consecutive year, we are on the podium of the overall index ranking, which rewards Italian companies that stand out for integrating ESG factors into their governance

We have confirmed our position as the Italian company that has most fully and consciously integrated sustainability policies into its business strategies. This is proven by the ESG Identity Corporate Index (formerly the Integrated Governance Index) managed by ETicaNews. We are among the top 3 positions for the fourth year in a row, the only Italian company to achieve this result, thus remaining in the Top 10 in all the 9 editions of this index, launched in 2016.
Sustainability and local roots at the heart of our strategy
Integrating ESG goals into its business strategies and cultivating local roots are among the essential features of the Group, which is committed to providing essential services to over 4 million citizens on a daily basis. We have always been aware of our institutional and social role in the local ecosystem and consider creating value to be a cornerstone of our relationship with all stakeholders. In fact, sustainability and creating shared value are key paradigms of our corporate purpose, which is expressed through three strategic drivers: pursuing carbon neutrality, regenerating resources with an eye to the circular economy, and enabling resilience and innovating.
The ESG Identity Corporate Index
The ESG ICI is Italy’s only quantitative index that measures the ESG identity of Italian companies, assessing and recognising their commitment to integrating the principles of sustainability, social and environmental responsibility and good governance into their business strategies.
Main recognitions
Publicly listed since 2003 and on the FTSE MIB since 2019, Hera was also included in the MIB ESG Index in 2021, the first Italian blue-chip index dedicated to ESG best practices, launched by Euronext - Borsa Italiana. Since several years we have been top-ranked by the Dow Jones Sustainability Index World and Europe, the Refinitiv’s Diversity & Inclusion Index, and we are included in the Bloomberg Gender-Equality Index, confirming our commitment to promoting diversity, inclusion and people development.
For further information
Press release