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Hera included in the FTSE MIB

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18/03/2019
Hera included in the FTSE MIB

As of today, Monday 18 March, the multi-utility is part of the index comprising the 40 largest companies listed on the Italian stock exchange

Hera has been included, as of today, Monday 18 March, in the FTSE MIB, the main index of Borsa Italiana, which comprises the 40 largest stocks listed on the Italian stock exchange in terms of capitalisation, liquidity and trading volume.

Hera, one of Italy's leading multi-utilities, has become part of this index based on the amount of free-float capitalisation and the value of shares traded over the last six months (+52% compared to the 2018 average).

This achievement was made possible by Hera's path of uninterrupted growth, which began 16 years ago and is based on a multi-business model that combines internal and external growth and shows a mix of activities offering resilience towards the main macro-variables seen in its reference scenario.

The new Business plan to 2022 shows further prospects for growth in Ebitda (+200 million euro in the period from 2018 to 2022), sustained by 3.1 billion in investments (of which 1.1 going towards development). Increases in cash generation will also ensure the Group's ability to maintain its financial soundness (with the 2022 target for the net debt/Ebitda ratio coming to 2.9).

The Plan also confirms the importance of creating value for shareholders, with a dividend policy aimed at paying 11 cents per share in 2022 (compared to the 9.5 cents paid in 2018).

For more information

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19/06/2024

We rank first in the 2024 ESG Identity Corporate Index

For the fourth consecutive year, we are on the podium of the overall index ranking, which rewards Italian companies that stand out for integrating ESG factors into their governance

14/05/2024

Hera Group BoD approves results for 1Q 2024

The consolidated quarterly report at 31 March shows improvement in the main operating and financial indicators

30/04/2024

Hera Shareholders Meeting: 2023 financial statements approved and dividend increased to 14 cents

The Group continues along its path of uninterrupted growth, closing 2023 with record performance in the main operating and financial indicators, thus constantly creating value for its stakeholders

26/03/2024

Hera Group approves results as at 31/12/2023

The year closed with main financial indicators rising and the targets included in the strategic Plan to 2026 exceeded three years ahead of schedule

04/03/2024

The passing of Hera S.p.A.'s Vice Chairman, Mr. Gabriele Giacobazzi

We hereby inform you that on March 3, 2024, the Vice Chaiman of the Board of Directors, Mr. Gabriele Giacobazzi, passed away.

04/03/2024

Hera Group and Panasonic Industry together for the diffusion of NexMeter on the national market

The Japanese electronics leader collaborates with the multi-utility to distribute the NexMeter 4.0 gas meter, with advanced features in the field of measurement

06/02/2024

Over 1 million new electricity customers as of 1 July

With the 7 lots awarded in the tender for the Gradual Protection Service for non-vulnerable household customers, the Hera Group consolidates its position as the sector’s third largest operator in Italy

25/01/2024

Hera Group expands in the industrial waste sector with TRS Ecology

With the acquisition of 70% of the Piacenza-based company, the Group reinforces its leadership in the waste management sector

24/01/2024

Hera Group presents Business Plan to 2027

Development, resilience and creating shared value for stakeholders are at the heart of the Group’s new strategic document, which foresees investments totalling 4.4 billion to speed up the ecological transition and enhance asset resilience to climate change

18/01/2024

Top Employer for the 15th Consecutive Year

Once again in 2024, we confirm our position among the best performers in human resources management, thanks to substantial investments in welfare, training, and skill development

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08/02/2021

Hera 2021 gold medal in S&P Global's Sustainability Award

S&P Global's Sustainability Award The Hera Group has received a worldwide gold medal for social responsibility. S&P Global, indeed, has awarded the company its Gold Class 2021, the highest recognition reserved for companies included in the Dow Jones Sustainability Index (DJSI), the authoritative international stock market index assessing the ESG factors of roughly 3,500 listed companied with the highest capitalisation globally. This prestigious result was released with the publication of the Sustainability Yearbook 2021, a report that contains the results of analyses carried out for gaining access to the index last year, and the names of companies that achieved the highest sustainability scores. Following its inclusion in the FTSE MIB in 2019, Hera participated in the selection process for the DJSI and, in only 2 years, rapidly rose in the classification, being included in the World and European indices at the same time and ranking as “Industry leader”, i.e. the best “Multi-utility and Water” in the world, with a score of 87/100, compared to a sector average coming to 45/100. Compared to the other companies assessed by the DJSI, Hera stood out in particular for its environmental and economic sustainability, and its governance. The Sustainability Yearbook 2021 gives particular emphasis to the significant results achieved by Hera in the areas identified as most challenging for its sector, such as resource management and protection, the ability to grasp market opportunities and relations with stakeholders. In addition to Gold Class status, Hera also received special mention as “Industry mover”, that is, the company that recorded the most significant improvement, rising by no less than 19 points compared to the score of 68/100 in 2019. S&P Global's Sustainability Award 2013-08-28 For further information S&P Global's Sustainability Award The Group has received Gold Class status for ranking as “Industry leader” in the Dow Jones Sustainability Index. Hera also given special mention as “Industry mover” /group_eng/sustainability /group_eng/investors /-/hera-2021-gold-medal-in-s-p-global-s-sustainability-award null Visit "Social Reponsibility" website area Visit "Investors" website area Press release null S&P Global's Sustainability Award
27/01/2021

Hera Group part of the 2021 Bloomberg Gender-Equality Index

The Hera Group pays close attention to gender equality and to promoting diversity and inclusion, and stands out in particular for its transparency in providing information on these issues and its harassment prevention and sanctioning policies. The Group has indeed been included this year as well – after becoming part of it for the first time in 2020 – in the Bloomberg Gender-Equality Index, which evaluates 11,700 companies worldwide committed to promoting and creating equal and inclusive workplaces. Diversity awareness is indeed an increasingly important issue for the international financial community, with investors showing growing interest towards listed companies with outstanding policies in this area. Hera’s confirmation within the Bloomberg Gender-Equality Index – achieving significant results, even compared to the average in the utility sector – bears witness to the quality of the path chosen by the Group, which over time has been enriched with new content and increased dimensions, involving a growing number of employees. Today, diversity valorisation policies are an integral part of the Group’s strategy, and are also defined in its Business Plan to 2024. Promoting diversity, inclusion and people development is central in human resource management. At Hera, equality in access to development and professional growth is reached through meritocratic systems designed and calibrated to guarantee their own concrete application. The tools used include compensation and benefits focused on performance, the complexity of one’s role and market comparisons, regardless of gender or generation, and career paths that see an increasing percentage of women with roles of responsibility, now coming to roughly 30%. Bloomberg 2021 Sede Hera 2013-08-28 For further information Bloomberg 2021 /group_eng/investor-relations/hera-overview/creation-of-shared-value /-/hera-group-part-of-the-2021-bloomberg-gender-equality-index Hera Group's Diversity & Inclusion Main Parameters Press release bloomberg_2021_110.1611654387.png
25/01/2021

Hera a Top Employer for the 12th time

A company’s workers are the true key to its success. The Hera Group knows this well, and continues to dedicate resources, attention and commitment to its team of over 9,000 employees. And the results are clear to all, as is shown by Top Employer, an international certification of excellence in human resource management, awarded to Hera in 2021 as well, for the 12th consecutive year. This recognition comes from the Holland-based Top EmployerInstitute, which carries out research on the quality of human resource management, examining over 1,600 businesses. The Group also stands out for its organisational methods, which promote worker agility and digitalisation, with a smart working project launched in 2017 that created the bases to effectively face the emergency that struck our country, with no effect on service quality and efficiency, protecting at the same time the health and safety of its employees and customers. In 2020, Hera immediately introduced a range of measures that ensured it would remain close to its workers: from upgrading technological tools favouring collaboration and communication among employees, to redesigning training in order to meet new obligations concerning remote work, and setting in place a Covid-19 insurance policy for its employees, with all expenses covered by the company. Hera’s most outstanding human resource policies include Hextra, the integrated corporate welfare plan intended for all Group employees, investments for which reached 4.5 million euro in 2020 alone. The Group also offers its employees campaigns aimed at awareness, prevention, cure, overall wellbeing and education. Hera has also confirmed its ranking among the leading Italian businesses that invest in their employees’ personal and professional development, with 26 hours of training per capita each year and a total of roughly 236,000 hours provided, thanks to investments coming to approximately 2 million euro. In this area, a fundamental role is played by HerAcademy, the Group’s corporate university that allows it to communicate with businesses and the main local institutions. Furthermore, through the Hera Educational set of initiatives, the Group constantly reinforces its role in the area served, consolidating its partnerships with various figures in the educational system. Lastly, a special focus goes to sustainability and guaranteeing equal opportunity, inclusion and diversity valorisation. This is proved by the Group’s presence in the 2020 Refinitiv “Diversity & Inclusion Index” (formerly Thomson Reuters) and its entrance in the 2020 “Bloomberg Gender-Equality Index”. In November 2020, as regards ESG factors, which also cover human resource management and development, Hera was recognised as “Industry leader” and included in the Dow Jones Sustainability Index World and Europe, one of the most authoritative stock market indices evaluating social responsibility, which brings together the companies showing the best sustainability performances in the world. Top employer 2021 Sede Hera 2013-08-28 For further information Top employer 2021 /group_eng/working-at-hera-group /-/hera-a-top-employer-for-the-12th-time Workers in Hera Press release top_employer_2021_110.1611329648.png
13/01/2021

Hera Group approves Business Plan to 2024

Tomaso Tommasi di Vignano, Hera Executive Chairman The reference scenario for the upcoming five years shows challenges and opportunities, which Hera has proven able to grasp in advance, by basing its strategy and its own approach to sustainability on them, well in advance. Today, with the new Business Plan, we can capitalise on the efforts made until present and increase our targets for growth to 2024. To support our goals, we have drawn up a significant investment plan which will expand our assets, at the same time making them increasingly sustainable, in line with the indications coming from international institutions. We have furthermore confirmed all of our operating-financial policies, most importantly maintaining a conservative asset profile, allowing us to finance potential investments not included in the Plan. Stefano Venier, Hera CEO Hera has always managed its activities through a sustainable approach, integrated into its business strategies. Therefore, with our new Business Plan we can promote further development, with projects dedicated to circularity, carbon neutrality and technological innovation, fully respecting the guidelines introduced by the Authority and benefiting from our past actions, in areas including premiums for service quality. We furthermore wish to report to our stakeholders, with the utmost transparency, on the Group’s commitment towards sustainability, already applying the TCFD’s recommendations to the 2020 financial year. Our future path is very clear and presents no few challenges, so much so that we have already given ourselves targets for 2030, aiming to achieve increasingly ambitious goals in sustainability. A new Plan for development and growth Today, the Hera Group’s Board of Directors, chaired by Tomaso Tommasi di Vignano, approved the Business Plan to 2024. This new five-year strategic document reflects Hera’s renewed commitment towards development and growth, with expectations increased compared to the previous Plan, and actions planned in areas including energy transition and environmental protection, technological evolution and social cohesion. The Group’s strategies for industrial and commercial reinforcement have been set out according to sustainable business models, channelling opportunities coming from innovation and digital technology, and promoting the creation of shared value for all stakeholders. Hera furthermore intends to support local communities in a recovery compliant to European strategies and the goals on the UN’s 2030 Agenda. Supported by the positive preliminary results for 2020, Hera will thus proceed along the path of uninterrupted growth it has followed since its establishment in 2002, with the aim of consolidating its leadership in all main business areas. All of this thanks to the strength of a model that over the years has proven to be winning and resilient and offers, still today, a concrete guarantee of additional future development A solid foundation in the preliminary results for 2020 The Business Plan to 2024 is based on the solid fundamentals seen in the year-end projections for 2020: the preliminary results, indeed, confirm growth in the main indicators over the previous year. Ebitda is expected to have reached 1,118 million euro in 2020, increasing compared to the 1,085 million seen in 2019, while the Net debt/Ebitda ratio shows considerable improvement, settling at 2.9x, as against 3.02x at 31 December 2019. Last year, furthermore, Hera made investments coming to roughly 540 million euro, essentially unchanged with respect to 2019. In 2020, Hera thus overcame the difficulties caused by the pandemic and guaranteed continuity, efficiency and quality in the services provided, as well as offering concrete support to all stakeholders, first and foremost customers, suppliers and employees. The framework of the new Plan: resilience, green transition and digital technology, for recovery To respond to the complex scenario seen in 2020 and limit the impact of the crisis, the European Union has projected a series of extraordinary measures – including the “Next Generation EU” program – with funding going in particular to the green transition and digital technology. Alongside these measures, mention must go to the opportunities found in our country’s particular situation, which shows room for consolidation in markets that remain overly fragmentary, tenders for service concession renewal, and a further liberalisation of electricity sales with the end of the protected customer system. Three focal points of the Business Plan to 2024: the environment, socio-economic factors and innovation The Hera Group has enhanced its strategy, following European directives while at the same time maintaining its coherence towards the 2030 Agenda, which for years has guided the Group’s commitment towards sustainable development. More specifically, the new Plan revolves around three strategic focal points – the environment, socio-economic factors and innovation – according to which all of Hera’s projects will take shape. The environmental focal points include promoting a circular economy by recovering, reusing and regenerating resources, interventions aimed at increasing infrastructural resilience so as to prevent and mitigate risks. More generally, this area also includes all actions aimed at countering climate change – an area in which Hera has been a leading figure for some time – in order to reach carbon neutrality, promoting bioenergies/green gas – such as biomethane, hydrogen and green syngas – and energy efficiency. Contributing to decarbonisation and saving resources will also come about through a drop in consumption within the Group itself: by 2024, energy consumption is expected to fall by 7% (compared to 2013) and internal water consumption by 17% (compared to 2017). The socio-economic factors, instead, involve creating “shared value” for stakeholders and the areas served, making the most of the Group’s physical and commercial assets, with new services having added value for customers, collaborations with external partners and projects for listening to local and social needs, as well as finalising integration transactions or tenders for regulated service assignments. Innovation, lastly, covers the opportunities linked to technological evolution, digitalisation, artificial intelligence and data analysis, to increase efficiency and service quality, with increasingly agile employment solutions, while maintaining the correct balance between people and technology. Investments coming to approximately 3.2 billion euro, up thanks to the Group’s financial solidity The Plan to 2024 calls for increased investments, coming to roughly 3.2 billion euro, 640 million per year on average: these figures are significantly higher (by approximately +40%) than the average seen over the last five years. In particular, an increase is expected in internal development, coming to 2.9 billion, 400 million more than in the previous Plan, with a financial commitment proportionate to Hera’s presence in the areas served and the features of the various business areas. 280 million will go to M&A operations and tenders for regulated services, with a slight drop compared to the previous Plan due to delays in a few gas tenders, partially offset by higher amount dedicated to external investments. More generally, 60% of these investments will be dedicated to projects respecting European objectives. 42% will go towards activities in line with the “Green Deal”, for reducing emissions, carbon neutrality, business resilience and circular economy. The remaining 18% will be channelled into technological evolution: from increased cybersecurity to remote control, and from “smarty” bins for sorted waste to new meters. This increase in investments was made possible not only by the positive results reached in 2020, but also by Hera’s financial solidity, which leaves room to manoeuvre with additional unforeseen investments. During the period covered by the Plan, in fact, a reduction is expected in the net debt/Ebitda ratio, reaching 2.8x by 2024. Business plan to 2024 Sede Hera 2013-08-28 For further information Business plan to 2024 /group_eng/investor-relations/hera-strategy https://investornews.gruppohera.it/en/?n=185 /-/hera-group-approves-business-plan-to-2024-1 Strategy and Business plan Newsletter: business plan to 2024 Press release bp2024_110x150.1610525461.jpg
30/11/2020

The Hera Group ranks among the top ten in Europe and Italy in terms of online communication

Again in 2020, for the tenth year running, the Hera Group has been included among the top ten Italian companies in online communication and this year, for the first time, it also appears in the top ten European ranking. The study, published today in Corriere Economia, is conducted by Lundquist and the Swedish company Comprend, the two expert digital communication companies that annually examine the corporate websites of major Italian companies listed on the stock exchange, evaluating their communication strategies on the web ina ranking at national and European level. This year, the survey includes122 companies. In the 19th edition report, Hera placed 6th, in the category "5 Stars" in web communication, with a score of 82.2/100and ahead of large corporations such as Italgas, ERG, Mondadori and Intesa Sanpaolo. All results are available for viewing at this link. Among the strengths listed of the multi-utility company, the study names the detailed presentation of "Corporate Governance" and the "Careers" section, which are deemed particularly effective in communicating with the target audience. The Group was also recognised for its excellent performance in terms of transparencyof digital communication, which earned the Group's admission for the first time into the European ranking (Top 500), straight in at seventh place. Not only that: this edition of Webranking also included the "Palmares" ranking, which lists all the best-performing companies in the field between 2011 and 2020: here theHera Group comes in fifth with three silver and four bronzes in ten years. Regarding the question of sustainability, according to the study by Lundquist and Comprend, the Hera Group website offers "an interesting discussion dedicated to the importance of developing an Environmental, Social and Governance approach (ESG) in the financial sector, based on the results of dialogue with its stakeholders. Ample space is also given to sustainability issues within the section 'Investing in Hera', complete with links to pages for specific in-depth analysis". The health crisis triggered by the Covid-19 virus has also put corporate communication to the test, both in terms of its ability to react to the emergency itself and to recalibrate its vision of business for the future. For both these abilities, the Hera Group has been mentioned by Lundquist as ranking among the companies "to follow" with its dedicated area "Together to overcome this time of crisis", which keeps users constantly updated on all the initiatives put in place by the multi-utility company aimed at its customers and employees. Between the final phase of the lockdown and the first reopenings, the second edition of ".Trust" got well underway - Lundquist's research study which is actively focused on measuring how communication can generate trust and be an effective tool for business growth. This year, the Hera Group was mentioned (from among the 112 major Italian companies listed on the stock exchange that were analysed) in the section "Substance", which evaluates the ability to provide a unified view of the company and its purpose. Hera Group stands out in the detailed view of the company and its activities and for the completeness of the sections dedicated to sustainability. Download Whitepaper Webranking 2020-2021 Italy listed Webranking 2020 Sede Hera 2013-08-28 For further information Webranking 2020 In the Lundquist Webranking 2020 report on digital communication, the multiutility enters the European ranking for the first time, ranking seventh, and confirms itself among the top ten in Italy distinguishing itself for the detailed vision of the company and its activities, as well as for completeness and transparency in the communication field https://www.comprend.com/webranking/webranking-results/2020-2021/ https://lundquist.it/wp-content/uploads/2020/11/Webranking_Italy_2020_White_paper.pdf https://www.comprend.com/webranking/webranking-results/2020-2021/italy-2020-2021/ https://www.comprend.com/webranking/webranking-results/2020-2021/europe-500-2020-2021/ https://lundquist.it/trust/trust-italy-listed-2020/ To see the full results Download Whitepaper Italy listed 2020-2021 Take a look at the Italian ranking Take a look at the European ranking Read more about ".Trust" webranking2020_110.1606808028.png
26/11/2020

Hera: new 500 million euro bond

The Hera Group has successfully placed a bond for qualified investors on the Eurobond market, with a nominal amount coming to 500 million euro and a 10-year maturity. This new issue immediately met with strong interest from investors in all main European countries. In a single day, orders were indeed received for 4 times the offer. Due to the quantity and quality of the orders received, the price was set at an excellent rate, equal to the Mid Swap Rate +60 basis points, and a coupon coming to 0.25%, the lowest amount for an Italian corporate bond with an equal length to maturity. The notes will be issued as part of the Euro Medium Term Notes Programme (updated on 24 November 2020 increasing to 3.5 billion euro the maximum principal amount of notes that may be simultaneously outstanding) and will be listed on the regulated market of the Irish Stock Exchange (Euronext Dublin) with a return set at 0.348%. The settlement is scheduled for 3 December 2020. The notes are expected to have the same rating as the Hera Group: Moody’s rating Baa2 with a stable outlook and Standard & Poor’s rating BBB with a positive outlook. The proceeds of the bond will be used to finance the Group’s investments in the waste management, water and energy sectors, which will introduce innovative interventions that follow up on the attention towards sustainability that has always characterized the Group’s activities. Sede Hera Sede Hera 2013-08-28 For further information Sede Hera Strong interest shown by investors towards a bond financing the Group’s projects, with orders amounting to over 2 billion. This positive reaction was fuelled by the Group’s solidity and its high sustainability profile, as recognised by its recent inclusion in the Dow Jones Sustainability Index /en/-/hera-new-500-million-euro-bond Press release sede_hera_110.1592478681.jpg
14/11/2020

Hera best multi-utility in the Dow Jones Sustainability Index

Dow Jones Sustainability Index The Hera Group has received yet another important recognition, rewarding a corporate strategy that brings growth in economic results together with sustainability and the shared value created for all stakeholders. Hera is the first Italian multi-utility to be included in the Dow Jones Sustainability Index (DJSI), one of the world’s most authoritative stock indexes that evaluates social responsibility. Managed by S&P Global, it selects the largest companies in the world based on the best sustainability performances in all areas of ESG (environment, social, governance). This achievement is all the more considerable considering that Hera has simultaneously become part of the worldwide (Dow Jones Sustainability World Index) and European (Dow Jones Sustainability Europe Index) indices, and especially its position as “Industry leader” out of the approximately 3,500 companies with the highest capitalisation across the world evaluated by the DJSI (of which only 10%, on average, succeeds in being included in the index). In particular, in this year’s ranking, announced Friday 13 November 2020 and effective as of 23 November 2020, Hera reached an overall score of 87/100, a result that ranks it as the best multi-utility globally. Compared to other companies in the index, Hera stood out above all for environmental and economic dimensions, and for its governance. Being included in the DJSI proves once again the quality of the approach taken by Hera since its establishment, 18 years ago. Sustainability is, indeed fully integrated in the Group’s strategies, as can be seen in its Business plans, which clarify the range of sustainability goals – circularity, decarbonisation and risk management – defined within each business area, through innovation, investments in asset resilience, marketing strategies, digitalisation, artificial intelligence and big data. Hera’s attention towards ESG factors, as seen in the continuous improvement of its management sustainability parameters, is accompanied by continuous growth in operating and financial results, a solid and constant cash generation, and a stability in governance unique in its sector, with top management confirmed by the Shareholders Meeting last April. All of these factors, even in this difficult year marked by the ongoing health emergency, have allowed Hera to continue creating value, benefitting all stakeholders and local areas served, guaranteeing efficiency and resilience and finding innovative solutions to sustain those experiencing difficulty, protect the environment and defend natural resources. Increased attention towards the Group’s sustainability came in March 2019, when Hera was included in the FTSE MIB. Considering the rising sensitivity to these issues shown by the financial community and many institutions, this year Hera stock was included in the FTSE4Good Index Series (a series of ethical indices conceived by FTSE Russell, to identify the world’s companies most committed to sustainable development) and the Refinitiv Thomson Reuters “Diversity & Inclusion Index”, coming in 12th worldwide and ranking as the first multi-utility overall. Dow Jones Sustainability Index 2013-09-25 For further information Dow Jones Sustainability Index Inclusion in one of the world’s most important stock market indices dedicated to evaluating social responsibility, as the leader of its own sector, comes as recognition for the Group’s attention towards sustainability and creating shared value for all stakeholders, pursued since its establishment documents/1928267/5647205/Press+release+Hera+best+multi+utility+in+DJSI.pdf/245fbe0b-0382-94a1-0601-da3fddbdeac5?t=1605618228680 /documents/1514726/4185843/DJSIComponentsWorld_2020_1_.1605518691.pdf/137624ef-4907-2953-da1a-4d951038968b?t=1605627821954 /documents/1514726/4185843/DJSIComponentsEurope_2020_1_.1605518692.pdf/9267933b-5b44-c30c-185b-09cbd44d3df5?t=1605627821514 /group_eng/investors /group_eng/sustainability/social-responsibility Press release See the list of companies included in the Dow Jones Sustainability World Index See the list of companies included in the Dow Jones Sustainability Europe Index Visit "Investors" area Visit "Social Responsibility" area centrata Dow Jones Sustainability Index
11/11/2020

Hera BoD approves 3Q 2020 results

Results as at 30 september 2020 Financial highlights Revenues at 4,905.9 million euro (-3.1%) Ebitda at 806.2 million (+2.6%) Net profit at 244.7 million (+1.1%) Net debt stable at 3,284.5 million Operating highlights Resilience guaranteed by a mix of internal and external growth Good contributions come mainly from the gas and electricity areas A solid base, with over 3.3 million customers in energy sectors, showing strong growth thanks to the Ascopiave partnership Today, the Hera Group's Board of Directors, chaired by Tomaso Tommasi di Vignano, unanimously approved the consolidated third-quarter report at 30 September 2020. This report shows improvement in the Group's main economic indicators compared to the same period in the previous year, confirming its positive trends and solid fundamentals, and allowing it to overcome the inevitable impact of the health emergency affecting our country. More specifically, the most significant results for the first three quarters of 2020 - in line with the growth expected by the Business plan to 2023 - include a rise in Ebitda coming to over 20 million euro and a better Net debt/Ebitda ratio, as well as ongoing creation of value for stakeholders, beginning with shareholders who were paid, as foreseen, dividends coming to over 150 million euro. As usual, M&A transactions, along with internal growth sustained by higher efficiency and investments, were the driving force behind the Group's results. The most important factor was the recent partnership with Ascopiave, consolidated at the beginning of the year. Through EstEnergy, this partnership gave way to the largest energy operator in North-Eastern Italy and led to over 3.3 million customers overall in the energy sectors. These results furthermore point towards a high ESG profile, with strong attention going to the environment, social and governance, which is expected to remain stable over the next three years after top management was confirmed by the Shareholders Meeting held on 29 April. This attention appeared all the more clearly during the emergency that struck our country: in recent months, indeed, Hera has always guaranteed full service continuity and introduced many forms of protection for employees, suppliers and customers, including easier terms for paying bills. Sustainability, in any case, has been an integral part of the Group's strategy since its establishment, and contributes - alongside all operating-financial indicators - to its growth, creating value for local communities and all areas served. At the same time, the Group's solidity and its valid multi-business strategy, based on a range of diversified levers, balanced between internal and external growth, have enabled it to guarantee a high degree of resilience, even in difficult contexts such as the current one. The effects on the Coronavirus pandemic on the Group's businesses, its financial situation and its operating performance have thus been contained, as already appeared in the first-quarter report at 31 March 2020 and the half-year report at 30 June 2020. Revenues at 4,905.9 million euro In the first three quarters of 2020, revenues came to 4,905.9 million euro. This result was mainly due to lower revenues from electricity and gas trading, generation and sales, the lower price of commodities, lower volumes sold and the heat management and district heating services. Various factors helped mitigate this impact, including changes in the scope of operations and an increase in regulated energy revenues. Ebitda increases to 806.2 million euro Ebitda went from 785.8 million euro in the first nine months of 2019 to 806.2 million euro at 30 September 2020, up 2.6%, despite the negative impact of milder winter temperatures and the Coronavirus emergency. This growth - seen over the entire duration of the first nine months of 2020 - was achieved above all thanks to the performance of the energy areas (gas and electricity), owing to the Ascopiave partnership. Positive results were also recorded in the water cycle area, which saw efficiency-enhancing initiatives aimed at resilience and sustainability, and in other services, including public lighting and telecommunications. Operating results rise to 414.7 million euro Operating results increased to 414.7 million euro, up 2.3% compared to the 405.5 million seen at 30 September 2019. Financial operations settled at 79.5 million in the first nine months of 2020, with a 12.4 million change compared to the same period in the previous year due on the one hand to lower financial charges and on the other to higher non-monetary charges, prevalently linked to the Ascopiave transaction. Pre-tax profit remained essentially unchanged at 335.2 million euro. Net profits increase to 244.7 million (+1.1%) Net profits at 30 September 2020 rose to 244.7 million euro (+1.1%) compared to the 242.0 million recorded one year earlier, with profits pertaining to Group shareholders increasing to 233.1 million euro, compared to the 230.8 million seen at 30 September 2019 (+1.0%). These results benefitted from a tax rate coming to 27%, with further improvement compared to the 28.5% recorded during the previous year, thanks in particular to the Group's commitment to making significant investments in technological, digital and environmental transformation, along with the benefits introduced by the government's Relaunch Decree. Operating investments come to 333.6 million euro; net financial position stable During the first nine months of 2020, Hera made operating investments amounting to 333.6 million euro, basically in line with the previous year and respecting the green-oriented projects contained in the Business plan. Investments mainly went to plants, networks and infrastructures, as well as regulatory upgrading in the sewerage and purification areas and a large-scale installation of new-generation gas meters. In addition to financing these investments and paying dividends, the positive cash generation also sustained financial investments, mainly involving the strategic Ascopiave transaction, and purchasing treasury shares based on market opportunities. The Group's solid financial position is reflected by its net debt, which remained unchanged with respect to the 3,274.2 million seen at 31 December 2019, settling after the first nine months of 2020 at 3,284.5 million euro, including the amount of Ascopiave's put option concerning EstEnergy. The Net debt/Ebitda ratio came to 2.97x, improving compared to the 3.02x seen in late 2019. PROFIT & LOSS (M€) 30/09/2020 INC. % 30/09/2019 INC. % CH. CH. % Sales 4,905.9 5,063.2 (157.3) (3.1%) Other operating revenues 355.7 7.3% 366.7 7.2% (11.0) (3.0%) Raw material (2,314.9) (47.2%) (2,504.9) (49.5%) (190.0) (7.6%) Services costs (1,696.9) (34.6%) (1,698.4) (33.5%) (1.5) (0.1%) Other operating expenses (41.8) (0.9%) (45.6) (0.9%) (3.8) (8.3%) Personnel costs (424.0) (8.6%) (418.7) (8.3%) +5.3 +1.3% Capitalisations 22.2 0.5% 23.5 0.5% (1.3) (5.5%) Ebitda 806.2 16.4% 785.8 15.5% +20.4 +2.6% Depreciation and provisions (391.5) (8.0%) (380.3) (7.5%) +11.2 +2.9% Ebit 414.7 8.5% 405.5 8.0% +9.2 +2.3% Financial inc./(exp.) (79.5) (1.6%) (67.1) (1.3%) +12.4 +18.5% Pre tax profit 335.2 6.8% 338.4 6.7% (3.2) (0.9%) Tax (90.5) (1.8%) (96.4) (1.9%) (5.9) (6.1%) Net profit 244.7 5.0% 242.0 4.8% +2.7 +1.1% Attributable to: Shareholders of the Parent Company 233.1 4.8% 230.8 4.6% +2.3 +1.0% Minority shareholders 11.6 0.2% 11.2 0.2% +0.4 +3.6% BALANCE SHEET (M€) 30/09/2020 INC.% 31/12/2019 INC.% CH. CH. % Net fixed assets 6,927.1 109.1% 6,846.3 108.9% +80.8 +1.2% Working capital 67.4 1.1% 87.0 1.4% (19.6) (22.5%) (Provisions) (643.5) (10.1%) (649.1) (10.3%) +5.6 (0.9%) Net invested capital 6,351.0 100.0% 6,284.2 100.0% +66.8 +1.1% Net equity 3,066.5 48.3% 3,010.0 47.9% +56.5 +1.9% Long term net financial debt 3,376.3 53.2% 3,383.4 53.8% (7.1) (0.2%) Short term net financial debt (91.8) (1.5%) (109.2) (1.7%) 17.4 (15.9%) Net financial debts 3,284.5 51.7% 3,274.2 52.1% 10.3 +0.3% Net invested capital 6,351.0 100.0% 6,284.2 100.0% +66.8 +1.1% Results as at 30 september 2020 2013-09-25 For further information Results as at 30 september 2020 The Group closed the first nine months of the year with improvement in the main economic indicators compared to the same period in 2019, offsetting the impact of the Coronavirus emergency. These positive results, in line with the growth foreseen by the Business plan to 2023, were reached through the enlarged scope of operations and the investments made in resilience and sustainability /-/hera-bod-approves-3q-2020-results Press release centrata Results as at 30 september 2020

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Hera SpA, Viale Carlo Berti Pichat 2/4, 40127 Bologna, Tel.051287111 www.gruppohera.it