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Top Utility 2019: Hera in first place for communication

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21/02/2019
Top Utility 2019: Hera in first place for communication

The prize was given today in Milan at the seventh edition of the award, which analyses and enhances the performances of the most important public service companies in the country

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The Hera Group focuses on communication to create a direct relationship and open dialogue with the local area in which it operates. A commitment that saw it achieve first place in the "Communication" category of the seventh edition of the Top Utility award which, each year, analyses and enhances the evolution and performance of the top 100 Italian utility companies. The award ceremony was held today in Milan, during the Top Utility Analysis convention entitled "Utilities, the driver of sustainable growth".

Quality and transparency: Top Utility rewards Hera communication
"Capacity to establish relationships with all stakeholders and listen to the numerous requests from the communities in which it operates, as well as a high level of administrative transparency": these are the factors that have made the difference for the members of the Scientific Community (lecturers and researchers at the most important Italian universities) who chose to give the award to Hera. In particular, indicators relating to the quality of the website, transparency and exhaustiveness of financial, institutional and environmental communications were used for the evaluation. But also the quality of communication with customers and the various stakeholders.
The recognition this year for communication is a repeat of the one obtained in the same area in 2014 and augments the Top Utility Assoluto award received in 2012 and the Top Utility Sostenibilità award in 2015 and 2018.

The website, apps and social channels: Hera close to citizens
An always updated and highly interactive website, with dedicated on-line services for customers, plus numerous channels for dialogue with citizens and operating support for services, including social and the app. "My Hera", an extremely valuable application that Hera Group customers can use to manage their utilities; but also "Rifiutologo" and l'"Acquologo", which turn smartphones and tablets into digital assistants for separate waste collection and water services: these are some of the strong points of communication that have brought the multiutility to the summit of the Top Utility classification. Not only these, numerous initiatives constantly implemented in the field to spread awareness of the economic and sustainability data. Together with multiple editorial activities to inform citizens about particularly important themes, an example of which are the annual reports on the themes of water, energy, waste and initiatives for citizens and customers.

Asset Publisher

19/06/2024

We rank first in the 2024 ESG Identity Corporate Index

For the fourth consecutive year, we are on the podium of the overall index ranking, which rewards Italian companies that stand out for integrating ESG factors into their governance

14/05/2024

Hera Group BoD approves results for 1Q 2024

The consolidated quarterly report at 31 March shows improvement in the main operating and financial indicators

30/04/2024

Hera Shareholders Meeting: 2023 financial statements approved and dividend increased to 14 cents

The Group continues along its path of uninterrupted growth, closing 2023 with record performance in the main operating and financial indicators, thus constantly creating value for its stakeholders

26/03/2024

Hera Group approves results as at 31/12/2023

The year closed with main financial indicators rising and the targets included in the strategic Plan to 2026 exceeded three years ahead of schedule

04/03/2024

The passing of Hera S.p.A.'s Vice Chairman, Mr. Gabriele Giacobazzi

We hereby inform you that on March 3, 2024, the Vice Chaiman of the Board of Directors, Mr. Gabriele Giacobazzi, passed away.

04/03/2024

Hera Group and Panasonic Industry together for the diffusion of NexMeter on the national market

The Japanese electronics leader collaborates with the multi-utility to distribute the NexMeter 4.0 gas meter, with advanced features in the field of measurement

06/02/2024

Over 1 million new electricity customers as of 1 July

With the 7 lots awarded in the tender for the Gradual Protection Service for non-vulnerable household customers, the Hera Group consolidates its position as the sector’s third largest operator in Italy

25/01/2024

Hera Group expands in the industrial waste sector with TRS Ecology

With the acquisition of 70% of the Piacenza-based company, the Group reinforces its leadership in the waste management sector

24/01/2024

Hera Group presents Business Plan to 2027

Development, resilience and creating shared value for stakeholders are at the heart of the Group’s new strategic document, which foresees investments totalling 4.4 billion to speed up the ecological transition and enhance asset resilience to climate change

18/01/2024

Top Employer for the 15th Consecutive Year

Once again in 2024, we confirm our position among the best performers in human resources management, thanks to substantial investments in welfare, training, and skill development

Search Results

An error occurred while processing the template.
Java method "static it.reply.open.hera.template.custom.service.WidgetTemplateTool.getDateFormattedBy(String, String, Locale)" threw an exception; see cause exception in the Java stack trace.

----
FTL stack trace ("~" means nesting-related):
	- Failed at: contentDate = hera_template_tool.getD...  [in template "20099#20135#57725658" at line 72, column 13]
----
1<#assign 
2assetVocabularyLocalServiceUtil = objectUtil("com.liferay.asset.kernel.service.AssetVocabularyLocalServiceUtil") 
3vocabularyComunicatiStampa = assetVocabularyLocalServiceUtil.fetchGroupVocabulary(themeDisplay.getScopeGroupId(), languageUtil.get(locale, "comunicati-stampa")) 
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5/> 
6 
7 
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12HERA_FIELD_LOCALIZED_TITLE="title_" + languageId 
13HERA_FIELD_SIMPLE_TITLE="title" 
14HERA_FIELD_URL_TITLE="urlTitle" 
15HERA_FIELD_CONTENT="content_" + languageId 
16HERA_FIELD_DESCRIPTION="description" 
17HERA_FIELD_DESCRIPTION_IT="description_" + languageId 
18HERA_FIELD_PUBLISH_DATE="publishDate" 
19HERA_FIELD_DISPLAYDATE="displayDate" 
20HERA_FIELD_CREATEDATE="createDate" 
21HERA_FIELD_CLASS_TYPE_ID="classTypeId" 
22HERA_FIELD_ENTRY_CLASS_NAME="entryClassName" 
23HERA_FIELD_CLASSPK="entryClassPK" 
24HERA_FIELD_ENTRY_CLASS_NAME_LAYOUT="com.liferay.portal.kernel.model.Layout" 
25HERA_FIELD_ENTRY_CLASS_NAME_JA="com.liferay.journal.model.JournalArticle" 
26HERA_FIELD_ENTRY_CLASS_NAME_DFE="com.liferay.document.library.kernel.model.DLFileEntry" 
27HERA_FIELD_ENTRY_CLASS_NAME_USER="com.liferay.portal.kernel.model.User" 
28HERA_FIELD_ENTRY_CLASS_NAME_FOLDER="com.liferay.document.library.kernel.model.DLFolder" 
29HERA_FIELD_ENTRY_CLASS_NAME_DDLRECORD="com.liferay.dynamic.data.lists.model.DDLRecord" 
30HERA_FIELD_ENTRY_CLASS_NAME_DDMFORMINSTANCERECORD="com.liferay.dynamic.data.mapping.model.DDMFormInstanceRecord" 
31HERA_FIELD_PREFIX="ddm__keyword__" 
32HERA_FIELD_PREFIX_TEXT="ddm__text__" 
33HERA_FIELD_SOTTOTITOLO="__sottotitolo_" 
34HERA_FIELD_IMMAGINE="__immagine_" 
35HERA_FIELD_IMMAGINE_TYPE2= "__immagine_r13v_" 
36HERA_ASSET_CATEGORY_TITLE="assetCategoryTitles" 
37HERA_FIELD_USER_FULLNAME="fullName" 
38HERA_FIELD_USER_EMAIL_ADDRESS="emailAddress" 
39HERA_ORA_PUBBLICAZIONE="__ora_pubblicazione_" 
40HERA_CONTENT="content_" + languageId 
41 
42CATEGORY_HERA_SPA=languageUtil.get(locale, "hera-spa") 
43CATEGORY_IR_PRICE=languageUtil.get(locale, "ir-price") 
44/> 
45 
46 
47<#-- gruppohera_results.jsp es. ddm__keyword__54911__sottotitolo_it_IT es. displayDate --> 
48 
49<#-- Abilitare o Disabilitare Highlight dei termini ricercati in configurazione --> 
50<#assign isHighlightEnabled=true /> 
51<#if portletPreferences["highlightEnabled"]?? && portletPreferences["highlightEnabled"][0]?has_content> 
52    <#assign isHighlightEnabled=portletPreferences["highlightEnabled"][0] /> 
53</#if> 
54 
55<#assign docs=searchContainer.getResults() /> 
56 
57 
58<div class="container archivio my-4"> 
59    <#if docs?has_content> 
60        <#list docs as d> 
61					 
62            <#assign contentTitle="" contentSummary="" content="" contentDate="" /> 
63 
64            <#assign contentTitle=hera_template_tool.highlight(d.get(HERA_FIELD_LOCALIZED_TITLE),searchResultsPortletDisplayContext.getKeywords(), isHighlightEnabled?boolean) 
65            classTypeId=d.get(HERA_FIELD_CLASS_TYPE_ID) 
66            sottotitolo=d.get(HERA_FIELD_PREFIX + classTypeId + HERA_FIELD_SOTTOTITOLO + languageId) 
67            description=hera_template_tool.highlight(d.get(HERA_FIELD_DESCRIPTION_IT), searchResultsPortletDisplayContext.getKeywords(), isHighlightEnabled?boolean) 
68            immagineInEvidenza=d.get(HERA_FIELD_PREFIX_TEXT+classTypeId + HERA_FIELD_IMMAGINE + languageId) 
69            immagineInEvidenzaType2=d.get(HERA_FIELD_PREFIX_TEXT+classTypeId + HERA_FIELD_IMMAGINE_TYPE2 + languageId) 
70            urlTitle=d.get(HERA_FIELD_URL_TITLE) 
71            contentSummary=hera_template_tool.highlight(d.get(HERA_CONTENT),  searchResultsPortletDisplayContext.getKeywords(), isHighlightEnabled?boolean) 
72            contentDate=hera_template_tool.getDateFormattedBy(d.get(HERA_FIELD_DISPLAYDATE),"dd/MM/yyyy",locale) 
73            publishDate=hera_template_tool.getDateFormattedBy(d.get(HERA_FIELD_PUBLISH_DATE),"dd/MM/yyyy",locale) 
74            oraPubblicazione = d.get(HERA_FIELD_PREFIX +classTypeId + HERA_ORA_PUBBLICAZIONE + languageId) 
75            oraPubblicazioneObj = oraPubblicazione 
76            checkcategory=0 
77            contentUrl=hera_template_tool.getSearchResultViewURL(renderRequest, renderResponse, 
78            d.get(HERA_FIELD_ENTRY_CLASS_NAME), d.get(HERA_FIELD_CLASSPK)?number, true, currentUrl) 
79            content=d.get(HERA_FIELD_CONTENT) titlepage=languageUtil.get(locale, titlepage, 
80            layout.getName(locale)) /> 
81 
82            <#attempt> 
83                <#assign immagineInEvidenzaObj=jsonFactoryUtil.createJSONObject(immagineInEvidenza)/>		 
84                <#recover> 
85					         <#attempt> 
86                     <#assign immagineInEvidenzaObj=jsonFactoryUtil.createJSONObject(immagineInEvidenzaType2)/>		 
87                     <#recover> 
88					             <#assign immagineInEvidenzaObj=""/> 
89						       </#attempt> 
90						</#attempt> 
91 
92            <div class="post-item mb-3"> 
93                <a href="${urlTitle}" class="tile boxarchivio-round position-relative white-bg"> 
94                    <#if immagineInEvidenzaObj?? && immagineInEvidenzaObj?has_content > 
95                    <div class="row d-flex align-items-center"> 
96                        <#else> 
97                        <div class="row d-flex align-items-center min-height-168"> 
98                            </#if> 
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101															  <div class="col-xs-3 col-md-2"> 
102                                    <img title="${immagineInEvidenzaObj.name}" alt="${titlepage}" class="agg-tile-image img-archivio-news" src="${immagineUrl}" /> 
103                                </div> 
104                                <div class="col-xs-9 col-md-10 offset-lg-1 col-lg-9 px-5 px-md-0"> 
105                                    <div class="container px-lg-3 pr-xl-4"> 
106                                        <div class="black py-2 small"> 
107                                            <div class="mr-0 mr-md-5 d-inline"> 
108                                                <#attempt> 
109                                                    ${contentDate} 
110                                                    <#recover> 
111                                                </#attempt> 
112                                            </div> 
113                                            <#assign assetCategoryList= hera_template_tool.getAssetCategoryList(d.get("rootEntryClassPK"))/> 
114                                            <#list assetCategoryList as entryCategory> 
115                                                <#if entryCategory.vocabularyId == vocabularyId || true> 
116                                                    <#assign catName = entryCategory.name> 
117                                                    <#if catName==CATEGORY_HERA_SPA> 
118                                                        <#assign checkcategory=1 /> 
119                                                    </#if> 
120                                                    <#if catName==CATEGORY_IR_PRICE> 
121                                                        <#assign checkcategory=1 /> 
122                                                    </#if> 
123 
124                                                    <div class="mr-2 d-inline gruppo-color-bg white px-1 py-0 py-lg-1 py-md-1 ${catName?lower_case}"> 
125                                                        ${catName} 
126                                                    </div> 
127                                                </#if> 
128                                            </#list> 
129                                        </div> 
130 
131                                        <h3 class="titlesize bigger black letter-spacing-sm bolder"> ${contentTitle}</h3> 
132                                        <#if description?? && description?has_content> 
133                                            <div class="d-none d-lg-block greyish-brown tilesize"> ${description} </div> 
134                                        <#else> 
135                                            <div class="d-none d-lg-block greyish-brown tilesize"> 
136                                                ${contentSummary} 
137 
138                                            </div> 
139                                        </#if> 
140                                        <#if checkcategory==1> 
141                                            <i class="black py-2 mr-0 mr-md-3"> 
142                                                <#if publishDate!=""> Online dal ${publishDate} </#if> 
143                                                <#--<#list oraPubblicazioneObj as ora_pubb>--> 
144                                                <#if oraPubblicazioneObj!=""> 
145                                                    alle ore ${oraPubblicazioneObj?datetime("HH:mm:ss")?string("HH:mm")} 
146                                                </#if> 
147                                                <#--</#list>--> 
148 
149                                            </i> 
150                                        </#if> 
151                                    </div> 
152                                </div> 
153                            <#else> 
154                                <div class="col-xs-12 col-md-10"> 
155                                    <div class="container"> 
156                                        <div class="ml-4 black py-2 small mr-3"> 
157                                            <div class="mr-5 d-inline"> 
158                                                ${contentDate} 
159                                            </div> 
160                                            <div class="mr-2 d-inline gruppo-color-bg white px-1 py-0 py-lg-1 py-md-1"> 
161                                                <#assign assetCategoryList= hera_template_tool.getAssetCategoryList(d.get("rootEntryClassPK"))/> 
162                                                <#list assetCategoryList as entryCategory> 
163                                                    <#if entryCategory.vocabularyId == vocabularyId> 
164                                                        <#assign catName = entryCategory.name> 
165                                                        <#if catName==CATEGORY_HERA_SPA> 
166                                                            <#assign checkcategory=1 /> 
167                                                        </#if> 
168                                                        <#if catName==CATEGORY_IR_PRICE> 
169                                                            <#assign checkcategory=1 /> 
170                                                        </#if> 
171 
172                                                        <div class="mr-2 d-inline gruppo-color-bg white px-1 py-0 py-lg-1 py-md-1"> 
173                                                            ${catName} 
174                                                        </div> 
175                                                    </#if> 
176                                                </#list> 
177                                            </div> 
178                                        </div> 
179                                        <h3 class="titlesize bigger ml-4 black letter-spacing-sm bolder"> ${contentTitle}</h3> 
180                                        <#if description?? && description?has_content> 
181                                            <div class="d-none d-lg-block black tilesize ml-4"> 
182                                                ${description} 
183                                            </div> 
184                                        <#else> 
185                                            <div class="d-none d-lg-block greyish-brown tilesize ml-4"> 
186                                                ${contentSummary} 
187																							   
188                                            </div> 
189                                        </#if> 
190                                        <#if checkcategory==1> 
191                                            <i class="ml-4 black py-2 small mr-3"> 
192                                                <#if publishDate!=""> Online dal ${publishDate} </#if> 
193                                                <#--<#list oraPubblicazioneObj as ora_pubb>--> 
194                                                <#if oraPubblicazioneObj!=""> 
195                                                    alle ore ${oraPubblicazioneObj?datetime("HH:mm:ss")?string("HH:mm")} 
196                                                </#if> 
197                                                <#--</#list>--> 
198                                            </i> 
199                                        </#if> 
200                                    </div> 
201                                </div> 
202                            </#if> 
203                        </div> 
204                </a> 
205            </div> 
206					 
207        </#list> 
208    </#if> 
209</div> 
210 
211 
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213    $(document).ready(function () { 
214        var url = window.location.href; 
215        if (url.indexOf("/-/")>=0){ 
216            var recoverurl=localStorage.getItem("reindexcomunicati"); 
217            $(".reindexlink").attr("href",recoverurl); 
218        }else{ 
219            localStorage.setItem("reindexcomunicati", url); 
220
221    }); 
222</script> 

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Hera SpA, Viale Carlo Berti Pichat 2/4, 40127 Bologna, Tel.051287111 www.gruppohera.it