Hera Group: your Multiservices
2023 results
See the annual report at 31/12/2023
and the sustainability report
Innovation for
Sustainability
We invest in research and development to find new solutions that aim for a
sustainable future, creating value for our Group and the local area we serve.
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Hera: yesterday, today, tomorrow
The Hera Group is the first Italian coalescence of municipally owned companies that (adopting a multi-business approach oriented to the creation of shared value for all stakeholders) manages the supply of energy, water and environmental services, as well as public lighting and telecommunications to citizens and businesses. Founded in 2002 and listed on the Italian stock exchange in 2003, Hera has made its direct relationship with the territory a real asset that has improved its resilience and ability to drive change: ecological transition, circular economy and innovation. Within the national context, the prime position of our Group can be detected from its statistics: more than 9,400 employees work to offer tailor-made services for customers and businesses, and to meet the needs of 4.2 million citizens in 311 municipalities located in Emilia-Romagna, Veneto, Friuli-Venezia Giulia, Marche and Tuscany.
Citizens and customers have always been aware of the vital need for the services we provide to the local area, and they recognise our reliability, competence, and responsibility in managing the business. This confirms and strengthens the "purpose" that directs us and encourages us to strengthen our strong ties with the communities we serve.
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to Build the Future
A sustainable strategy
Our business plan is based both on regulated markets and on free market activities, always incorporating the principles of sustainability and working to create shared value.
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Financial results as at 30 June 2024
The consolidated financial results as at 30 June 2024 were approved by the Board of Directors of the Hera Group on July 31, 2024
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Interactive 2023 annual report
The results of a multi-business strategy and long-term value creation, rising to tomorrow’s challenges today
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Sustainability report
The 2023 Sustainability report was approved by the Board of Directors of the Hera Group on 26 March 2023
A Circular Vision
Through our activities we contribute to achieving the sustainability goals set out in the UN's 2030 Agenda.
Of the 17 goals set by the United Nations, we pursue 11 that are in line with our services, along three lines: smart use of energy, efficient use of resources, and innovation and contribution to development.
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Smart Use of Energy
We are working towards this goal by reducing our energy consumption, promoting renewable energy sources, and pursuing decarbonisation.
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Efficient Use of Resources
We are committed to increasing the quality of separate waste collection and the recovery of materials and energy, and are working on major initiatives to improve the circularity of our services.
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Innovation and contribution to development
We create economic development and employment for our local area by investing in innovation and digitalization. We also focus on initiatives to protect the air and soil.
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Shared Value Investments
Throughout our ongoing growth process, we are committed to offering our investors clear and transparent
information, while working to ensure our shareholders receive an adequate return on their investment
both in economic terms and in terms of creating shared value.
Dividend
Source: FY23 Report
Strategy and Business plan
Scenario & Megatrend
Our Governance System
The mission of our governance system is to create shared value for all our stakeholders. To do so, corporate governance is committed to assessing the constantly evolving environment in which we do business to ensure that growth continues and to strengthen our relationship with the local community.
Governance System
An effective system to assess the complex stimuli coming from the surrounding environment.
Shareholders' meetings
The company's deliberative body
Environment
Environment
Digitalization
Digitalization
Circular Economy
Circular Economy
Research
Research
For us, the biggest reward is customer satisfaction,
but it is a source of pride when others acknowledge our commitment.
Blomberg Gender - Equality Index
This year, for the fourth year in a row, we have been included in the international index assessing gender equality, diversity and inclusion
Top Employer
For the 15th time, also in 2024 in we are at the top of the ranking, among the first three Italian companies for excellence in human resource management.
![Together we can make a difference](/documents/1514726/0/box_together_en.png/70de1990-82a6-c18e-3132-215e6fd129e3?t=1665483862129)
we can make
a difference
Our Results
We are committed to balancing economic and financial objectives with environmental and social sustainability, to create value for ourselves and for the local area we work in.
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1,494.7
€ million
EBITDA
(+15.4% compared to 2022)
![](/documents/1514726/41962159/2.png/ffed6bcc-0583-62e9-30a7-5791930422ed?t=1691076052534)
776,0
€ million Shared value EBITDA
52% of total (+16% compared to 2022)
![](/documents/1514726/41962159/3.png/0b554399-9c3f-7f5f-706f-0f7929e15e0f?t=1691076053167)
14,897.3
€ million Revenues
(+25.8% compared to 2022)
![](/documents/1514726/41962159/4.png/b12f0c59-3fc1-c640-80be-f5e842225fac?t=1691076053692)
322.2
€ million
Net profit attributable to shareholders
![](/documents/1514726/41962159/5.png/28eb1fd4-99c6-b29c-cd60-0533ac655e2a?t=1691076054118)
148,2
€ million
Investments in innovation and digitalisation
![](/documents/1514726/41962159/6.png/f95697a7-4d57-793b-d77d-e5156d14d2d4?t=1691076054579)
73/100
Customer satisfaction index
Source: 2023 Sustainability report and 2023 Consolidated statements
Continous Growth
Development, resilience and creating shared value for stakeholders are at the heart of the Group’s new strategic document to 2027, which foresees investments totalling 4.4 billion to speed up the ecological transition and enhance asset resilience to climate change.
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Asset Publisher
to 12/09/2024
![document](https://eng.gruppohera.it/o/gruppohera-theme/images/minidocument.png)
Euronext Sustainability Week and Infrastructure & Energy Day 2024
![document](https://eng.gruppohera.it/o/gruppohera-theme/images/minidocument.png)
Hera Group - Disclosure of 3Q 2024 Financial results
to 29/11/2024
![document](https://eng.gruppohera.it/o/gruppohera-theme/images/minidocument.png)
7th Utilities and Infrastructure Conference
to 15/03/2025
![document](https://eng.gruppohera.it/o/gruppohera-theme/images/minidocument.png)
Business Plan to 2028 Roadshow
to 28/03/2025
![document](https://eng.gruppohera.it/o/gruppohera-theme/images/minidocument.png)
Hera Group: Disclosure of financial results as at 31 December 2024
to 02/05/2025
![document](https://eng.gruppohera.it/o/gruppohera-theme/images/minidocument.png)
Annual General Meeting 2025
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