Menu Display


Alert Web

HeraAssetPublisherFilterComuneSelector

Choose the municipality

Ci dispiace, il servizio non è attivo nel tuo comune.
Esplora i servizi attivi nel tuo comune:
Inserisci un comune con il servizio di "Ambiente" oppure vai all'Homepage

Top Utility 2019: Hera in first place for communication

Testata News

Hera Custom Facet Publish Date

Custom Facet

ddmStructureKey
Custom Facet

Category Facet

Category
Category Facet

Hera Custom Facet Publish Date

Asset Publisher

21/02/2019
Top Utility 2019: Hera in first place for communication

The prize was given today in Milan at the seventh edition of the award, which analyses and enhances the performances of the most important public service companies in the country

toputility_870


The Hera Group focuses on communication to create a direct relationship and open dialogue with the local area in which it operates. A commitment that saw it achieve first place in the "Communication" category of the seventh edition of the Top Utility award which, each year, analyses and enhances the evolution and performance of the top 100 Italian utility companies. The award ceremony was held today in Milan, during the Top Utility Analysis convention entitled "Utilities, the driver of sustainable growth".

Quality and transparency: Top Utility rewards Hera communication
"Capacity to establish relationships with all stakeholders and listen to the numerous requests from the communities in which it operates, as well as a high level of administrative transparency": these are the factors that have made the difference for the members of the Scientific Community (lecturers and researchers at the most important Italian universities) who chose to give the award to Hera. In particular, indicators relating to the quality of the website, transparency and exhaustiveness of financial, institutional and environmental communications were used for the evaluation. But also the quality of communication with customers and the various stakeholders.
The recognition this year for communication is a repeat of the one obtained in the same area in 2014 and augments the Top Utility Assoluto award received in 2012 and the Top Utility Sostenibilità award in 2015 and 2018.

The website, apps and social channels: Hera close to citizens
An always updated and highly interactive website, with dedicated on-line services for customers, plus numerous channels for dialogue with citizens and operating support for services, including social and the app. "My Hera", an extremely valuable application that Hera Group customers can use to manage their utilities; but also "Rifiutologo" and l'"Acquologo", which turn smartphones and tablets into digital assistants for separate waste collection and water services: these are some of the strong points of communication that have brought the multiutility to the summit of the Top Utility classification. Not only these, numerous initiatives constantly implemented in the field to spread awareness of the economic and sustainability data. Together with multiple editorial activities to inform citizens about particularly important themes, an example of which are the annual reports on the themes of water, energy, waste and initiatives for citizens and customers.

Asset Publisher

19/06/2024

We rank first in the 2024 ESG Identity Corporate Index

For the fourth consecutive year, we are on the podium of the overall index ranking, which rewards Italian companies that stand out for integrating ESG factors into their governance

14/05/2024

Hera Group BoD approves results for 1Q 2024

The consolidated quarterly report at 31 March shows improvement in the main operating and financial indicators

30/04/2024

Hera Shareholders Meeting: 2023 financial statements approved and dividend increased to 14 cents

The Group continues along its path of uninterrupted growth, closing 2023 with record performance in the main operating and financial indicators, thus constantly creating value for its stakeholders

26/03/2024

Hera Group approves results as at 31/12/2023

The year closed with main financial indicators rising and the targets included in the strategic Plan to 2026 exceeded three years ahead of schedule

04/03/2024

The passing of Hera S.p.A.'s Vice Chairman, Mr. Gabriele Giacobazzi

We hereby inform you that on March 3, 2024, the Vice Chaiman of the Board of Directors, Mr. Gabriele Giacobazzi, passed away.

04/03/2024

Hera Group and Panasonic Industry together for the diffusion of NexMeter on the national market

The Japanese electronics leader collaborates with the multi-utility to distribute the NexMeter 4.0 gas meter, with advanced features in the field of measurement

06/02/2024

Over 1 million new electricity customers as of 1 July

With the 7 lots awarded in the tender for the Gradual Protection Service for non-vulnerable household customers, the Hera Group consolidates its position as the sector’s third largest operator in Italy

25/01/2024

Hera Group expands in the industrial waste sector with TRS Ecology

With the acquisition of 70% of the Piacenza-based company, the Group reinforces its leadership in the waste management sector

24/01/2024

Hera Group presents Business Plan to 2027

Development, resilience and creating shared value for stakeholders are at the heart of the Group’s new strategic document, which foresees investments totalling 4.4 billion to speed up the ecological transition and enhance asset resilience to climate change

18/01/2024

Top Employer for the 15th Consecutive Year

Once again in 2024, we confirm our position among the best performers in human resources management, thanks to substantial investments in welfare, training, and skill development

Search Results

22/02/2018

Top Utility 2018, Hera confirms its place at the top of Italy's sustainability rankings

toputility110 Achieving excellence in any field or industry is no easy feat, doing so year after year even less so. Yet this is exactly what the Hera Group has succeeded in doing at the sixth edition of Top Utility Analysis, which declared the Bologna-based Group to be Italy's most eco-sustainable public service company out of 100 contenders. The report, drawn up by independent company Althesys, rewarded Hera for its"attention to efficient use of energy and resources, improved corporate social responsibility results and the centrality of sustainability to its strategy". This acknowledgement - a repeat of the recognition obtained in the same area in 2015 - follows the Top Utility Absolute award received in 2013 and the Top Utility Communication award of 2014. A shared goal throughout the company, sustainability is the subject of a specific yearly report that ensures all parties can count on complete up-to-the-minute information on the Group's social and environmental impact. The sustainability report is constantly evolving. Following last year's introduction of an indicator showing what proportion of gross operating margin is generated by activities that respond to UN Global Agenda 2030 goals, next year will see an in-depth overhaul to ensure ever-more effective representation of the direct links between actions taken and the contribution to sustainable development. A clear example of this takes the form of the biomethane plant being built at Sant'Agata Bolognese, expected to come on line in the last quarter of 2018. It has been cited by the Global Compact as a world-class example of how to achieve UN Agenda goal n. 7 ("Clean, accessible energy"). Once fully operational, the use of innovative anaerobic digestion and upgrading technologies will allow the facility to produce 20,000 tons of high-quality natural fertiliser and 8 million cubic metres of biomethane (a 100% renewable fuel) from the separate collection of organic waste every year. This is a major project that aims to convert and modernise an existing facility without taking up any more land. It will save over 6,000 tons of oil a year and provide tangible proof that sustainability is, indeed, the way forward. A way forward that starts with families, by collecting and using their kitchen scraps (i.e. the separated organic waste) and ends with real local benefits in the form of a gas that can, for example, power private vehicles or public transport, with immediate improvements in air quality. While that's just one of many examples of how Hera efficiently blends innovation with sustainable development (a wider set of activities was assessed by the survey), it does, perhaps, best represent how the Group's commitment to sustainability translates into a variety of sound initiatives which positively impact quality of life. toputility870 press_release.1519659248.pdf 2018-02-26 Read more toput870.1519659328.png The Hera Group comes out on top again at the sixth edition of the Award, which analyses and promotes the performance levels of the country's main public utility companies toputility110
15/02/2018

Aliplast plastic incorporated in the artworks of Matteo Peretti, on show in Rimini

petisland110 For the Hera Group, sustainability continues to be synonymous with art. Through Aliplast, the Group company that puts plastic through a treatment process that allows its reutilisation, Hera has, fact, provided the raw material with which artist Matteo Peretti created the works that make up PET Island, an exhibition being held at Fabbrica Arte Rimini (FAR) from 17 February to 2 April. The technical sponsor of Peretti's exhibition, Aliplast, engages, every day, in the fight against the pollution that has created the vast island of plastic floating in the Pacific Ocean. It is this island that the title of the Roman artist's exhibition half-jokingly refers to. In this sense, the perception of public duty behind Peretti's work, which examines the collective and social aspects of the subject matter, immediately won favour with the Hera Group, itself engaged in environmental education projects involving some 100,000 students from local schools. With this initiative the multiutility aims to restate its own distinctive commitment to the circular economy; for some time now, this has involved significant initiatives aimed at involving the art world in the regeneration of materials that would otherwise be headed for disposal. One such initiative is the SCART project, which, thanks to close collaboration between Waste Recycling (another Group company) and students from the Fine Art Academies of Bologna and Florence, has generated several events; these include a travelling exhibition consisting of works made entirely from waste, some of which were incorporated on Hera's stands during the most recent editions of the Rimini-held Ecomondo fair. petislan870 20180215_press_release.1519198486.pdf 2018-02-21 Read more pet870.1519198485.png This Hera Group company, a leader in the plastic recycling sector, provided the material for the artist's works, on show from 17 February to 2 April at Fabbrica Arte in Rimini petisland110
02/02/2018

Hera is a "Top Employer" for the ninth year running

topemployers110 For the ninth consecutive year, the Hera Group has confirmed its position as a leader in Human Resources management. This acknowledgement comes from the Holland-based Top Employers Institute which has, since 1991, been researching workplace quality standards in the world's leading companies. According to the Dutch institute, the Hera Group proved to be deserving of "Top Employer" certification on account of "the excellent working conditions enjoyed by employees, a training and development policy that reaches every level of the company and advanced HR management strategies", all of which make Hera "committed to continuous improvement of policies and best practices". Today, Top Employers is a highly sought-after international acknowledgement. The certification process, which has, over the years, become ever-stricter, is based on analysis of objective data and in-depth checks. Key analysis parameters include investment in training and development, welfare and on-boarding policies for new hires, careful planning of selection processes and career paths, targeted talent-growing strategies, a positive corporate culture and an exciting, constructive workplace. Only those companies that achieve the required standards can be listed as Top Employers. In Italy, some 90 companies have been certified this year. These include the Hera Group (the first multiutility to take part in the project, from 2010 onwards), one of just 11 companies to attain uninterrupted recognition. More specifically, the company stood out on account of the "Hextra" integrated corporate welfare plan; set up in July 2016 and covering almost all the Group's 9,000 employees, it is also characterized by a quota of resources that can be "customised" by individual workers to suit their needs. Moreover, as of 2018 employees can convert their results bonuses into further welfare benefits: measures for striking a better work-life balance (smart working, leave/absence management policies and support when returning to the company), development policies and programmes aimed at raising every employee's level of health and safety awareness. What's more, the Group is one of the top Italian companies when it comes to investing in employee training and personal/professional development (it provides about 29 training hours per capita per year). Training experiences have been made more engaging and effective thanks to HerAcademy, the Corporate University that ensures close collaboration between companies and key academic institutions; moreover, 2017 saw the introduction of new, more personalised ways of getting the best out of training as part of the HER@futura programme. The company's heavy investment in training and its ties with the local communities where it operates are also evident in the Hera Educational programme. The latter focuses on providing students with work experience that aims to merge corporate skills with skills acquired in the secondary schools of Emilia-Romagna. Over 200 work experience programmes have been completed since 2015 and the project will soon be extended to schools in Veneto and Friuli-Venezia Giulia. The full Hera Group profile, with the reasons and criteria behind the certification, can be consulted at: www.topemployers.it topemployer870 press_release.1519658204.pdf 2018-02-26 Read more topemp870.1519658203.png The multiutility confirms its position as a leader in Human Resources management. The working conditions enjoyed by its employees are recognised as nothing less than excellent, as are training and development policies at every corporate level and continuous improvements to best practices topemployers110
30/01/2018

Hera responds to the UN's call and endorses the CEO Water Mandate

CEO_logo110 The Hera Group – Italy’s second operator in the water sector, with 300 million m3 of water sold and 3.6 million citizens served – now endorses the CEO Water Mandate, the United Nations Global Compact initiative promoted to re-launch the commitment shown by companies to a sustainable management of water resources. Active for years in all areas in which the CEO Water Mandate supports interventions, Hera is the second Italian company to endorse it, after Enel, thus joining over 100 companies distributed across the globe, including Veolia, Suez, Engie and E.On. The CEO Water Mandate, more specifically, indicates an approach to water services that is subdivided into six focus areas, to which the Group fully adheres. They begin with measures concerning a company’s direct use of water and continue with those involving the supply chain, with a further focus area centred around collective action, intended to incentivise collaborations with third parties and thus consolidate good practices. Another focus goes to public policy, to promote sustainable water management in public debate, develop knowledge on the topic and encourage activities related to sector associations. The CEO Water Mandate, furthermore, gives significant value to community engagement, inviting companies to operate in this sense by developing water infrastructures and environmental education initiatives. Specific attention, finally, goes to the issue of transparency, to orient companies towards accurate financial reporting as regards their progress in reaching essential objectives, such as those tied to water. After recently becoming part of the CE100, the Ellen MacArthur Foundation program that brings together the world’s 100 organisations most active in the transition towards a circular economy, and after launching its collaboration with the Global Compact Network Italia, Hera now intends to endorse the CEO Water Mandate. This will confirm the international scope of its operations, which for some time now – as recorded in its sustainability report – have fully respected the path set out by the European Union and the UN’s 2030 Global Agenda. The water sector, moreover, is the area in which Hera has always concentrated the majority of its investments, coming to over 110 million per year – on average – over the last five years. This allows the Group to maintain an over 53,000 km network in good conditions, along with roughly 900 production and purification plants, providing all with safe and affordable drinking water, as guaranteed by over 2,000 analyses per day, and successfully dealing with periods of serious drought, such as the one seen in 2017. One of the strong points of Hera’s integrated water service consists in its orientation towards innovation, turning to avant-garde technological solutions based on automation and remote control of networks and plants in order to guarantee a continuous supply and ensure that leakage in its networks remains among the lowest nationwide. This is the context that saw, for example, the implementation of a technique involving satellite research on water leakage that Hera, the first in Italy to do so, developed in collaboration with the Israeli company Utilis, substantially increasing the amount of water recovered. In a collaboration with the National Health Institute, furthermore, Hera is implementing the Water Safety Plans, European protocols for monitoring all phases of the drinking water production and distribution supply chain. "The challenges involved in water resources must be considered on a global scale", states Stefano Venier, Hera Group CEO. "This is why Hera intends to continue giving shape to its efforts according to the framework set out by the United Nations. In this sense", Venier adds, "the CEOWater Mandate represents a valid tool for activation with which companies all over the world can identify, and come together for the future of the planet. After all", concludes the multi-utility's CEO, "Hera has long been active in all of the focus areas indicated by the mandate, demonstrating its ability to anticipate many of the orientations that the international community has rightly chosen." CEO Water Mandate press_release.1517301518.pdf 2018-01-30 Read more CEO Water Mandate The second Italian company to do so, Hera thus confirms its own orientation towards the objectives set out in the UN's 2030 Agenda, re-launching its commitment to a sustainable water resource management, which in the areas served is worth over 110 million in investments per year https://ceowatermandate.org/ https://www.unglobalcompact.org/ https://www.youtube.com/watch?v=CZbpzCTnCqE /group_eng/sustainability/thematic-reports/in-good-waters CEO Water Mandate website UN Global Compact website Video - Curcular economy - Stefano Venier meets Ellen MacArthur Report in good water centrata CEO_logo110

Pre-Footer Standard

Hera SpA, Viale Carlo Berti Pichat 2/4, 40127 Bologna, Tel.051287111 www.gruppohera.it