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The Hera Group pays close attention to gender equality and to promoting diversity and inclusion, and stands out in particular for its transparency in providing information on these issues and its harassment prevention and sanctioning policies. The Group has indeed been included this year as well – after becoming part of it for the first time in 2020 – in the Bloomberg Gender-Equality Index, which evaluates 11,700 companies worldwide committed to promoting and creating equal and inclusive workplaces. Diversity awareness is indeed an increasingly important issue for the international financial community, with investors showing growing interest towards listed companies with outstanding policies in this area. Hera’s confirmation within the Bloomberg Gender-Equality Index – achieving significant results, even compared to the average in the utility sector – bears witness to the quality of the path chosen by the Group, which over time has been enriched with new content and increased dimensions, involving a growing number of employees. Today, diversity valorisation policies are an integral part of the Group’s strategy, and are also defined in its Business Plan to 2024. Promoting diversity, inclusion and people development is central in human resource management. At Hera, equality in access to development and professional growth is reached through meritocratic systems designed and calibrated to guarantee their own concrete application. The tools used include compensation and benefits focused on performance, the complexity of one’s role and market comparisons, regardless of gender or generation, and career paths that see an increasing percentage of women with roles of responsibility, now coming to roughly 30%. Bloomberg 2021 Sede Hera 2013-08-28 For further information Bloomberg 2021 /group_eng/investor-relations/hera-overview/creation-of-shared-value /-/hera-group-part-of-the-2021-bloomberg-gender-equality-index Hera Group's Diversity & Inclusion Main Parameters Press release bloomberg_2021_110.1611654387.png

A company’s workers are the true key to its success. The Hera Group knows this well, and continues to dedicate resources, attention and commitment to its team of over 9,000 employees. And the results are clear to all, as is shown by Top Employer, an international certification of excellence in human resource management, awarded to Hera in 2021 as well, for the 12th consecutive year. This recognition comes from the Holland-based Top EmployerInstitute, which carries out research on the quality of human resource management, examining over 1,600 businesses. The Group also stands out for its organisational methods, which promote worker agility and digitalisation, with a smart working project launched in 2017 that created the bases to effectively face the emergency that struck our country, with no effect on service quality and efficiency, protecting at the same time the health and safety of its employees and customers. In 2020, Hera immediately introduced a range of measures that ensured it would remain close to its workers: from upgrading technological tools favouring collaboration and communication among employees, to redesigning training in order to meet new obligations concerning remote work, and setting in place a Covid-19 insurance policy for its employees, with all expenses covered by the company. Hera’s most outstanding human resource policies include Hextra, the integrated corporate welfare plan intended for all Group employees, investments for which reached 4.5 million euro in 2020 alone. The Group also offers its employees campaigns aimed at awareness, prevention, cure, overall wellbeing and education. Hera has also confirmed its ranking among the leading Italian businesses that invest in their employees’ personal and professional development, with 26 hours of training per capita each year and a total of roughly 236,000 hours provided, thanks to investments coming to approximately 2 million euro. In this area, a fundamental role is played by HerAcademy, the Group’s corporate university that allows it to communicate with businesses and the main local institutions. Furthermore, through the Hera Educational set of initiatives, the Group constantly reinforces its role in the area served, consolidating its partnerships with various figures in the educational system. Lastly, a special focus goes to sustainability and guaranteeing equal opportunity, inclusion and diversity valorisation. This is proved by the Group’s presence in the 2020 Refinitiv “Diversity & Inclusion Index” (formerly Thomson Reuters) and its entrance in the 2020 “Bloomberg Gender-Equality Index”. In November 2020, as regards ESG factors, which also cover human resource management and development, Hera was recognised as “Industry leader” and included in the Dow Jones Sustainability Index World and Europe, one of the most authoritative stock market indices evaluating social responsibility, which brings together the companies showing the best sustainability performances in the world. Top employer 2021 Sede Hera 2013-08-28 For further information Top employer 2021 /group_eng/working-at-hera-group /-/hera-a-top-employer-for-the-12th-time Workers in Hera Press release top_employer_2021_110.1611329648.png

Tomaso Tommasi di Vignano, Hera Executive Chairman The reference scenario for the upcoming five years shows challenges and opportunities, which Hera has proven able to grasp in advance, by basing its strategy and its own approach to sustainability on them, well in advance. Today, with the new Business Plan, we can capitalise on the efforts made until present and increase our targets for growth to 2024. To support our goals, we have drawn up a significant investment plan which will expand our assets, at the same time making them increasingly sustainable, in line with the indications coming from international institutions. We have furthermore confirmed all of our operating-financial policies, most importantly maintaining a conservative asset profile, allowing us to finance potential investments not included in the Plan. Stefano Venier, Hera CEO Hera has always managed its activities through a sustainable approach, integrated into its business strategies. Therefore, with our new Business Plan we can promote further development, with projects dedicated to circularity, carbon neutrality and technological innovation, fully respecting the guidelines introduced by the Authority and benefiting from our past actions, in areas including premiums for service quality. We furthermore wish to report to our stakeholders, with the utmost transparency, on the Group’s commitment towards sustainability, already applying the TCFD’s recommendations to the 2020 financial year. Our future path is very clear and presents no few challenges, so much so that we have already given ourselves targets for 2030, aiming to achieve increasingly ambitious goals in sustainability. A new Plan for development and growth Today, the Hera Group’s Board of Directors, chaired by Tomaso Tommasi di Vignano, approved the Business Plan to 2024. This new five-year strategic document reflects Hera’s renewed commitment towards development and growth, with expectations increased compared to the previous Plan, and actions planned in areas including energy transition and environmental protection, technological evolution and social cohesion. The Group’s strategies for industrial and commercial reinforcement have been set out according to sustainable business models, channelling opportunities coming from innovation and digital technology, and promoting the creation of shared value for all stakeholders. Hera furthermore intends to support local communities in a recovery compliant to European strategies and the goals on the UN’s 2030 Agenda. Supported by the positive preliminary results for 2020, Hera will thus proceed along the path of uninterrupted growth it has followed since its establishment in 2002, with the aim of consolidating its leadership in all main business areas. All of this thanks to the strength of a model that over the years has proven to be winning and resilient and offers, still today, a concrete guarantee of additional future development A solid foundation in the preliminary results for 2020 The Business Plan to 2024 is based on the solid fundamentals seen in the year-end projections for 2020: the preliminary results, indeed, confirm growth in the main indicators over the previous year. Ebitda is expected to have reached 1,118 million euro in 2020, increasing compared to the 1,085 million seen in 2019, while the Net debt/Ebitda ratio shows considerable improvement, settling at 2.9x, as against 3.02x at 31 December 2019. Last year, furthermore, Hera made investments coming to roughly 540 million euro, essentially unchanged with respect to 2019. In 2020, Hera thus overcame the difficulties caused by the pandemic and guaranteed continuity, efficiency and quality in the services provided, as well as offering concrete support to all stakeholders, first and foremost customers, suppliers and employees. The framework of the new Plan: resilience, green transition and digital technology, for recovery To respond to the complex scenario seen in 2020 and limit the impact of the crisis, the European Union has projected a series of extraordinary measures – including the “Next Generation EU” program – with funding going in particular to the green transition and digital technology. Alongside these measures, mention must go to the opportunities found in our country’s particular situation, which shows room for consolidation in markets that remain overly fragmentary, tenders for service concession renewal, and a further liberalisation of electricity sales with the end of the protected customer system. Three focal points of the Business Plan to 2024: the environment, socio-economic factors and innovation The Hera Group has enhanced its strategy, following European directives while at the same time maintaining its coherence towards the 2030 Agenda, which for years has guided the Group’s commitment towards sustainable development. More specifically, the new Plan revolves around three strategic focal points – the environment, socio-economic factors and innovation – according to which all of Hera’s projects will take shape. The environmental focal points include promoting a circular economy by recovering, reusing and regenerating resources, interventions aimed at increasing infrastructural resilience so as to prevent and mitigate risks. More generally, this area also includes all actions aimed at countering climate change – an area in which Hera has been a leading figure for some time – in order to reach carbon neutrality, promoting bioenergies/green gas – such as biomethane, hydrogen and green syngas – and energy efficiency. Contributing to decarbonisation and saving resources will also come about through a drop in consumption within the Group itself: by 2024, energy consumption is expected to fall by 7% (compared to 2013) and internal water consumption by 17% (compared to 2017). The socio-economic factors, instead, involve creating “shared value” for stakeholders and the areas served, making the most of the Group’s physical and commercial assets, with new services having added value for customers, collaborations with external partners and projects for listening to local and social needs, as well as finalising integration transactions or tenders for regulated service assignments. Innovation, lastly, covers the opportunities linked to technological evolution, digitalisation, artificial intelligence and data analysis, to increase efficiency and service quality, with increasingly agile employment solutions, while maintaining the correct balance between people and technology. Investments coming to approximately 3.2 billion euro, up thanks to the Group’s financial solidity The Plan to 2024 calls for increased investments, coming to roughly 3.2 billion euro, 640 million per year on average: these figures are significantly higher (by approximately +40%) than the average seen over the last five years. In particular, an increase is expected in internal development, coming to 2.9 billion, 400 million more than in the previous Plan, with a financial commitment proportionate to Hera’s presence in the areas served and the features of the various business areas. 280 million will go to M&A operations and tenders for regulated services, with a slight drop compared to the previous Plan due to delays in a few gas tenders, partially offset by higher amount dedicated to external investments. More generally, 60% of these investments will be dedicated to projects respecting European objectives. 42% will go towards activities in line with the “Green Deal”, for reducing emissions, carbon neutrality, business resilience and circular economy. The remaining 18% will be channelled into technological evolution: from increased cybersecurity to remote control, and from “smarty” bins for sorted waste to new meters. This increase in investments was made possible not only by the positive results reached in 2020, but also by Hera’s financial solidity, which leaves room to manoeuvre with additional unforeseen investments. During the period covered by the Plan, in fact, a reduction is expected in the net debt/Ebitda ratio, reaching 2.8x by 2024. Business plan to 2024 Sede Hera 2013-08-28 For further information Business plan to 2024 /group_eng/investor-relations/hera-strategy https://investornews.gruppohera.it/en/?n=185 /-/hera-group-approves-business-plan-to-2024-1 Strategy and Business plan Newsletter: business plan to 2024 Press release bp2024_110x150.1610525461.jpg

Again in 2020, for the tenth year running, the Hera Group has been included among the top ten Italian companies in online communication and this year, for the first time, it also appears in the top ten European ranking. The study, published today in Corriere Economia, is conducted by Lundquist and the Swedish company Comprend, the two expert digital communication companies that annually examine the corporate websites of major Italian companies listed on the stock exchange, evaluating their communication strategies on the web ina ranking at national and European level. This year, the survey includes122 companies. In the 19th edition report, Hera placed 6th, in the category "5 Stars" in web communication, with a score of 82.2/100and ahead of large corporations such as Italgas, ERG, Mondadori and Intesa Sanpaolo. All results are available for viewing at this link. Among the strengths listed of the multi-utility company, the study names the detailed presentation of "Corporate Governance" and the "Careers" section, which are deemed particularly effective in communicating with the target audience. The Group was also recognised for its excellent performance in terms of transparencyof digital communication, which earned the Group's admission for the first time into the European ranking (Top 500), straight in at seventh place. Not only that: this edition of Webranking also included the "Palmares" ranking, which lists all the best-performing companies in the field between 2011 and 2020: here theHera Group comes in fifth with three silver and four bronzes in ten years. Regarding the question of sustainability, according to the study by Lundquist and Comprend, the Hera Group website offers "an interesting discussion dedicated to the importance of developing an Environmental, Social and Governance approach (ESG) in the financial sector, based on the results of dialogue with its stakeholders. Ample space is also given to sustainability issues within the section 'Investing in Hera', complete with links to pages for specific in-depth analysis". The health crisis triggered by the Covid-19 virus has also put corporate communication to the test, both in terms of its ability to react to the emergency itself and to recalibrate its vision of business for the future. For both these abilities, the Hera Group has been mentioned by Lundquist as ranking among the companies "to follow" with its dedicated area "Together to overcome this time of crisis", which keeps users constantly updated on all the initiatives put in place by the multi-utility company aimed at its customers and employees. Between the final phase of the lockdown and the first reopenings, the second edition of ".Trust" got well underway - Lundquist's research study which is actively focused on measuring how communication can generate trust and be an effective tool for business growth. This year, the Hera Group was mentioned (from among the 112 major Italian companies listed on the stock exchange that were analysed) in the section "Substance", which evaluates the ability to provide a unified view of the company and its purpose. Hera Group stands out in the detailed view of the company and its activities and for the completeness of the sections dedicated to sustainability. Download Whitepaper Webranking 2020-2021 Italy listed Webranking 2020 Sede Hera 2013-08-28 For further information Webranking 2020 In the Lundquist Webranking 2020 report on digital communication, the multiutility enters the European ranking for the first time, ranking seventh, and confirms itself among the top ten in Italy distinguishing itself for the detailed vision of the company and its activities, as well as for completeness and transparency in the communication field https://www.comprend.com/webranking/webranking-results/2020-2021/ https://lundquist.it/wp-content/uploads/2020/11/Webranking_Italy_2020_White_paper.pdf https://www.comprend.com/webranking/webranking-results/2020-2021/italy-2020-2021/ https://www.comprend.com/webranking/webranking-results/2020-2021/europe-500-2020-2021/ https://lundquist.it/trust/trust-italy-listed-2020/ To see the full results Download Whitepaper Italy listed 2020-2021 Take a look at the Italian ranking Take a look at the European ranking Read more about ".Trust" webranking2020_110.1606808028.png

The Hera Group has successfully placed a bond for qualified investors on the Eurobond market, with a nominal amount coming to 500 million euro and a 10-year maturity. This new issue immediately met with strong interest from investors in all main European countries. In a single day, orders were indeed received for 4 times the offer. Due to the quantity and quality of the orders received, the price was set at an excellent rate, equal to the Mid Swap Rate +60 basis points, and a coupon coming to 0.25%, the lowest amount for an Italian corporate bond with an equal length to maturity. The notes will be issued as part of the Euro Medium Term Notes Programme (updated on 24 November 2020 increasing to 3.5 billion euro the maximum principal amount of notes that may be simultaneously outstanding) and will be listed on the regulated market of the Irish Stock Exchange (Euronext Dublin) with a return set at 0.348%. The settlement is scheduled for 3 December 2020. The notes are expected to have the same rating as the Hera Group: Moody’s rating Baa2 with a stable outlook and Standard & Poor’s rating BBB with a positive outlook. The proceeds of the bond will be used to finance the Group’s investments in the waste management, water and energy sectors, which will introduce innovative interventions that follow up on the attention towards sustainability that has always characterized the Group’s activities. Sede Hera Sede Hera 2013-08-28 For further information Sede Hera Strong interest shown by investors towards a bond financing the Group’s projects, with orders amounting to over 2 billion. This positive reaction was fuelled by the Group’s solidity and its high sustainability profile, as recognised by its recent inclusion in the Dow Jones Sustainability Index /en/-/hera-new-500-million-euro-bond Press release sede_hera_110.1592478681.jpg

Dow Jones Sustainability Index The Hera Group has received yet another important recognition, rewarding a corporate strategy that brings growth in economic results together with sustainability and the shared value created for all stakeholders. Hera is the first Italian multi-utility to be included in the Dow Jones Sustainability Index (DJSI), one of the world’s most authoritative stock indexes that evaluates social responsibility. Managed by S&P Global, it selects the largest companies in the world based on the best sustainability performances in all areas of ESG (environment, social, governance). This achievement is all the more considerable considering that Hera has simultaneously become part of the worldwide (Dow Jones Sustainability World Index) and European (Dow Jones Sustainability Europe Index) indices, and especially its position as “Industry leader” out of the approximately 3,500 companies with the highest capitalisation across the world evaluated by the DJSI (of which only 10%, on average, succeeds in being included in the index). In particular, in this year’s ranking, announced Friday 13 November 2020 and effective as of 23 November 2020, Hera reached an overall score of 87/100, a result that ranks it as the best multi-utility globally. Compared to other companies in the index, Hera stood out above all for environmental and economic dimensions, and for its governance. Being included in the DJSI proves once again the quality of the approach taken by Hera since its establishment, 18 years ago. Sustainability is, indeed fully integrated in the Group’s strategies, as can be seen in its Business plans, which clarify the range of sustainability goals – circularity, decarbonisation and risk management – defined within each business area, through innovation, investments in asset resilience, marketing strategies, digitalisation, artificial intelligence and big data. Hera’s attention towards ESG factors, as seen in the continuous improvement of its management sustainability parameters, is accompanied by continuous growth in operating and financial results, a solid and constant cash generation, and a stability in governance unique in its sector, with top management confirmed by the Shareholders Meeting last April. All of these factors, even in this difficult year marked by the ongoing health emergency, have allowed Hera to continue creating value, benefitting all stakeholders and local areas served, guaranteeing efficiency and resilience and finding innovative solutions to sustain those experiencing difficulty, protect the environment and defend natural resources. Increased attention towards the Group’s sustainability came in March 2019, when Hera was included in the FTSE MIB. Considering the rising sensitivity to these issues shown by the financial community and many institutions, this year Hera stock was included in the FTSE4Good Index Series (a series of ethical indices conceived by FTSE Russell, to identify the world’s companies most committed to sustainable development) and the Refinitiv Thomson Reuters “Diversity & Inclusion Index”, coming in 12th worldwide and ranking as the first multi-utility overall. Dow Jones Sustainability Index 2013-09-25 For further information Dow Jones Sustainability Index Inclusion in one of the world’s most important stock market indices dedicated to evaluating social responsibility, as the leader of its own sector, comes as recognition for the Group’s attention towards sustainability and creating shared value for all stakeholders, pursued since its establishment documents/1928267/5647205/Press+release+Hera+best+multi+utility+in+DJSI.pdf/245fbe0b-0382-94a1-0601-da3fddbdeac5?t=1605618228680 /documents/1514726/4185843/DJSIComponentsWorld_2020_1_.1605518691.pdf/137624ef-4907-2953-da1a-4d951038968b?t=1605627821954 /documents/1514726/4185843/DJSIComponentsEurope_2020_1_.1605518692.pdf/9267933b-5b44-c30c-185b-09cbd44d3df5?t=1605627821514 /group_eng/investors /group_eng/sustainability/social-responsibility Press release See the list of companies included in the Dow Jones Sustainability World Index See the list of companies included in the Dow Jones Sustainability Europe Index Visit "Investors" area Visit "Social Responsibility" area centrata Dow Jones Sustainability Index

Results as at 30 september 2020 Financial highlights Revenues at 4,905.9 million euro (-3.1%) Ebitda at 806.2 million (+2.6%) Net profit at 244.7 million (+1.1%) Net debt stable at 3,284.5 million Operating highlights Resilience guaranteed by a mix of internal and external growth Good contributions come mainly from the gas and electricity areas A solid base, with over 3.3 million customers in energy sectors, showing strong growth thanks to the Ascopiave partnership Today, the Hera Group's Board of Directors, chaired by Tomaso Tommasi di Vignano, unanimously approved the consolidated third-quarter report at 30 September 2020. This report shows improvement in the Group's main economic indicators compared to the same period in the previous year, confirming its positive trends and solid fundamentals, and allowing it to overcome the inevitable impact of the health emergency affecting our country. More specifically, the most significant results for the first three quarters of 2020 - in line with the growth expected by the Business plan to 2023 - include a rise in Ebitda coming to over 20 million euro and a better Net debt/Ebitda ratio, as well as ongoing creation of value for stakeholders, beginning with shareholders who were paid, as foreseen, dividends coming to over 150 million euro. As usual, M&A transactions, along with internal growth sustained by higher efficiency and investments, were the driving force behind the Group's results. The most important factor was the recent partnership with Ascopiave, consolidated at the beginning of the year. Through EstEnergy, this partnership gave way to the largest energy operator in North-Eastern Italy and led to over 3.3 million customers overall in the energy sectors. These results furthermore point towards a high ESG profile, with strong attention going to the environment, social and governance, which is expected to remain stable over the next three years after top management was confirmed by the Shareholders Meeting held on 29 April. This attention appeared all the more clearly during the emergency that struck our country: in recent months, indeed, Hera has always guaranteed full service continuity and introduced many forms of protection for employees, suppliers and customers, including easier terms for paying bills. Sustainability, in any case, has been an integral part of the Group's strategy since its establishment, and contributes - alongside all operating-financial indicators - to its growth, creating value for local communities and all areas served. At the same time, the Group's solidity and its valid multi-business strategy, based on a range of diversified levers, balanced between internal and external growth, have enabled it to guarantee a high degree of resilience, even in difficult contexts such as the current one. The effects on the Coronavirus pandemic on the Group's businesses, its financial situation and its operating performance have thus been contained, as already appeared in the first-quarter report at 31 March 2020 and the half-year report at 30 June 2020. Revenues at 4,905.9 million euro In the first three quarters of 2020, revenues came to 4,905.9 million euro. This result was mainly due to lower revenues from electricity and gas trading, generation and sales, the lower price of commodities, lower volumes sold and the heat management and district heating services. Various factors helped mitigate this impact, including changes in the scope of operations and an increase in regulated energy revenues. Ebitda increases to 806.2 million euro Ebitda went from 785.8 million euro in the first nine months of 2019 to 806.2 million euro at 30 September 2020, up 2.6%, despite the negative impact of milder winter temperatures and the Coronavirus emergency. This growth - seen over the entire duration of the first nine months of 2020 - was achieved above all thanks to the performance of the energy areas (gas and electricity), owing to the Ascopiave partnership. Positive results were also recorded in the water cycle area, which saw efficiency-enhancing initiatives aimed at resilience and sustainability, and in other services, including public lighting and telecommunications. Operating results rise to 414.7 million euro Operating results increased to 414.7 million euro, up 2.3% compared to the 405.5 million seen at 30 September 2019. Financial operations settled at 79.5 million in the first nine months of 2020, with a 12.4 million change compared to the same period in the previous year due on the one hand to lower financial charges and on the other to higher non-monetary charges, prevalently linked to the Ascopiave transaction. Pre-tax profit remained essentially unchanged at 335.2 million euro. Net profits increase to 244.7 million (+1.1%) Net profits at 30 September 2020 rose to 244.7 million euro (+1.1%) compared to the 242.0 million recorded one year earlier, with profits pertaining to Group shareholders increasing to 233.1 million euro, compared to the 230.8 million seen at 30 September 2019 (+1.0%). These results benefitted from a tax rate coming to 27%, with further improvement compared to the 28.5% recorded during the previous year, thanks in particular to the Group's commitment to making significant investments in technological, digital and environmental transformation, along with the benefits introduced by the government's Relaunch Decree. Operating investments come to 333.6 million euro; net financial position stable During the first nine months of 2020, Hera made operating investments amounting to 333.6 million euro, basically in line with the previous year and respecting the green-oriented projects contained in the Business plan. Investments mainly went to plants, networks and infrastructures, as well as regulatory upgrading in the sewerage and purification areas and a large-scale installation of new-generation gas meters. In addition to financing these investments and paying dividends, the positive cash generation also sustained financial investments, mainly involving the strategic Ascopiave transaction, and purchasing treasury shares based on market opportunities. The Group's solid financial position is reflected by its net debt, which remained unchanged with respect to the 3,274.2 million seen at 31 December 2019, settling after the first nine months of 2020 at 3,284.5 million euro, including the amount of Ascopiave's put option concerning EstEnergy. The Net debt/Ebitda ratio came to 2.97x, improving compared to the 3.02x seen in late 2019. PROFIT & LOSS (M€) 30/09/2020 INC. % 30/09/2019 INC. % CH. CH. % Sales 4,905.9 5,063.2 (157.3) (3.1%) Other operating revenues 355.7 7.3% 366.7 7.2% (11.0) (3.0%) Raw material (2,314.9) (47.2%) (2,504.9) (49.5%) (190.0) (7.6%) Services costs (1,696.9) (34.6%) (1,698.4) (33.5%) (1.5) (0.1%) Other operating expenses (41.8) (0.9%) (45.6) (0.9%) (3.8) (8.3%) Personnel costs (424.0) (8.6%) (418.7) (8.3%) +5.3 +1.3% Capitalisations 22.2 0.5% 23.5 0.5% (1.3) (5.5%) Ebitda 806.2 16.4% 785.8 15.5% +20.4 +2.6% Depreciation and provisions (391.5) (8.0%) (380.3) (7.5%) +11.2 +2.9% Ebit 414.7 8.5% 405.5 8.0% +9.2 +2.3% Financial inc./(exp.) (79.5) (1.6%) (67.1) (1.3%) +12.4 +18.5% Pre tax profit 335.2 6.8% 338.4 6.7% (3.2) (0.9%) Tax (90.5) (1.8%) (96.4) (1.9%) (5.9) (6.1%) Net profit 244.7 5.0% 242.0 4.8% +2.7 +1.1% Attributable to: Shareholders of the Parent Company 233.1 4.8% 230.8 4.6% +2.3 +1.0% Minority shareholders 11.6 0.2% 11.2 0.2% +0.4 +3.6% BALANCE SHEET (M€) 30/09/2020 INC.% 31/12/2019 INC.% CH. CH. % Net fixed assets 6,927.1 109.1% 6,846.3 108.9% +80.8 +1.2% Working capital 67.4 1.1% 87.0 1.4% (19.6) (22.5%) (Provisions) (643.5) (10.1%) (649.1) (10.3%) +5.6 (0.9%) Net invested capital 6,351.0 100.0% 6,284.2 100.0% +66.8 +1.1% Net equity 3,066.5 48.3% 3,010.0 47.9% +56.5 +1.9% Long term net financial debt 3,376.3 53.2% 3,383.4 53.8% (7.1) (0.2%) Short term net financial debt (91.8) (1.5%) (109.2) (1.7%) 17.4 (15.9%) Net financial debts 3,284.5 51.7% 3,274.2 52.1% 10.3 +0.3% Net invested capital 6,351.0 100.0% 6,284.2 100.0% +66.8 +1.1% Results as at 30 september 2020 2013-09-25 For further information Results as at 30 september 2020 The Group closed the first nine months of the year with improvement in the main economic indicators compared to the same period in 2019, offsetting the impact of the Coronavirus emergency. These positive results, in line with the growth foreseen by the Business plan to 2023, were reached through the enlarged scope of operations and the investments made in resilience and sustainability /-/hera-bod-approves-3q-2020-results Press release centrata Results as at 30 september 2020

Accordo Maire Tecnimont S.P.A.e Hera Group Maire Tecnimont S.P.A.andHera Groupannounce today the signing of a strategic agreement between Aliplast, Hera Group’s subsidiary for the collection, recycling and conversion of plastics, and NextChem, Maire Tecnimont Group’s company for the development of projects and technologies for the energy transition. NextChem will provide technology and engineering, procurement and construction services to build a plant which will use proprietary innovative technology MyReplastTMfor upcycling of plastic waste into high value-added polymers. These partners are each leader in their respective sectors. Hera Group’s Herambiente unit – Italy’s pioneer in the treatment of all types of waste – has 90 plants with an important know-how in the management of the entire environmental chain, in which Aliplast contributes with a circular and integrated stronghold in plastic sector. Maire Tecnimont Group is a global leader in process engineering and strongly committed – through its subsidiary NextChem – to developing projects and technologies for the energy transition and circular economy. Maire Tecnimont adopts an innovative industrial approach focused on engineering of transformation processes able to produce polymeric high value-added materials which can replace virgin materials derived from fossil sources. The synergy between skills and resources of these two big players will result in the only plant of its kind in Europe. One of Hera Group’s sites will use the innovative MyReplastTM technology licensed by NextChem and will produce recycled polymers of high quality and purity, with high-level chemical-physical and mechanical performance. The aim of the plant is to treat post-consumer plastic waste to obtain customized recycled products capable of meeting customer requirements and quality market standards, with features and properties on par with virgin polymers from fossil sources. This is a cutting-edge plant engineering experience. Once fully operational, the plant – powered by green sources thanks to Herambiente – will be able to produce up to 30,000 tons of polymers per year. The plant will ensure high security standards and be equipped with innovative features such as processes automation and high digitalization for data analytics, thereby allowing it to maximize energy efficiency, delivering further environmental benefits. Accordo Maire Tecnimont S.P.A.e Hera Group 2013-09-25 For further information Accordo Maire Tecnimont S.P.A.e Hera Group Hera Group’s and Maire Tecnimont Group’s subsidiaries sign strategic agreement to build plant with NextChem’s proprietary MyReplast technology /documents/1514726/4226940/Press+release+NextChem+Aliplast.pdf/2fe1d043-6767-3355-3ec7-75fea6ac6599?t=1603979768825 Press release centrata Accordo Maire Tecnimont S.P.A.e Hera Group

Sede Hera It has recently come to the Hera Group’s attention that individuals misrepresenting themselves as Hera Group’s recruiters and managers have contacted people in order to conduct interviews and offer them fraudulent job opportunities within the Hera Group. According to what the victims reported, applicants are invited to conduct an interview using an instant messaging application (e.g. Telegram). After being interviewed, victims are offered jobs, usually in a work-at-home mode, may be required to provide personal or financial data and, in certain cases, to pay upfront for related costs such as job training. Also, false recruiters are using fake email addresses that are not associated with the Hera Group but can look similar (such as “@gruppoherausa.com”). Please be advised that the said interviews/job offers are completely false and are not connected with the Hera Group in any way. The Hera Group DO NOT select personnel through text messaging or e-mail communication alone and NEVER, under any circumstances, request payments of any kind in order for applicants to secure a job. The existing legitimate job opportunities within the Hera Group are available at eng.gruppohera.it under section “Working at Hera Group” - “Available Positions”. If you receive a similar request for an interview/a job offer: DO NOT reply; DO NOT send money; DO NOT disclose personal or financial information; Timely report what happened to the competent authorities; Please keep us informed by writing toinfo@gruppohera.it. We take this matter very seriously and we hope that publishing this information could prevent these scams. We have already reported the facts to the competent authorityseeking the identification and punishment of the impostors. Sede Hera 2019-07-18 Read more Sede Hera It has come to the Hera Group’s attention that individuals misrepresenting themselves as Hera Group’ recruiters and managers have contacted people in order to conduct interviews and offer them fraudulent job opportunities within the Hera Group Sede Hera

top international sports events One such venture has been completed in just twenty days by Regione Emilia-Romagna, APT Servizi Emilia-Romagna, FCI (Italian Cycling Federation), Comitato Organizzatore di Imola2020 (Imola2020 Organising Committee), Enzo e Dino Ferrari Race Circuit of Imola, supported with coordination by CON.AMI and the main sponsor Hera Group. With 2,303 accredited visitors arriving from 70 countries for these World Championships - including teams, staff, professionals and volunteers, authorised personnel and media (200 official journalists from 20 countries) - Italy and the Emilia Romagna region have skilfully demonstrated how it is possible to stage major international sports events in complete safety, despite Covid-19 and the relevant measures imposed to protect public health. As well as the memorable sporting achievements by top athletes and wonderful landscapes featuring the Emilia-Romagna gullies, the 2020 UCI World Cycling Championships of Imola-Emilia Romagna revealed new scenes to hundreds of thousands of TV viewers. “We are very proud of being part of the team that managed to pull off this amazing feat”, commented Hera Group's Executive Chairman, Tomaso Tommasi di Vignano, “and thanks to which the region has received a huge benefit in terms of image and reputation. And we pay our compliments to the champions whose efforts won them the rainbow shirts. The roads on which the race takes place are the very same roads we travel every day to provide our services to citizens and businesses, being fully aware of how important they are for the community, and providing our services with great commitment and dedication. Also on this occasion, we believe we have done a good job, increasing our services to welcome and promote this important event to the best of our abilities.” top international sports events 2019-07-18 Read more top international sports events Hundreds of millions of viewers, 2,303 accredited from 70 countries: the numbers of the 2020 UCI World Championship in Imola, the fastest in history /-/hera-group-s-sustainable-energy-at-the-world-cycling-championships Read news stories dedicated to Hera Group’s sponsorship and the races in the World Cycling Championships top international sports events

World Road Cycling Championships Bike mobility is the most sustainable type of mobility and the Hera Group fully supports it as main sponsor of the World Road Cycling Championships that are to be held in Imola from 24 to 27 September 2020. But the multiutility has developed numerous sustainable mobility projects ranging from charging points for private and company vehicles, to vehicles that travel with biomethane produced from the separate collection of organic waste by citizens, and even garbage collection trucks powered by the vegetable oils collected in the area in which they operate. These are examples that bear witness to a vision of mobilitythat often goes hand in hand with the concept of circular economy, creating virtuous circuits. Try the E-Bike in the Hera area and find out more about e-charging During the World Cycling Championships, the multiutility will be present at the Enzo e Dino Ferrari Race Circuit, where the races start and finish, with an exhibition space to help the public better understand e-mobility through Hera’s products. In the exhibition area, visitors can try the E-Bikes Hera offers, through its business partnerships, and find out more about the electricity and gas deals and its range of e-mobility products. An initiative that has attracted great interest from customers in recent months. It will be possible to cycle electrically, thanks to the bikes distributed, among others, by a company of Castel San Pietro Terme. Hera’s charging points will also be on display in the exhibition area. The environmental services have been improved to ensure the sustainability of the event For the World Cycling Championships, together with the Administration of Imola, Hera has also improved the waste collection and cleaning services along the race routes to keep the city clean and ensure the sustainability of the event. In particular, specific cleaning operations have been planned along the routes of the time trial races and mass start events: sweeping with a driven sweeper and by an operator before the races and manual cleaning, before and after each race (even in the area around the circuit), collecting waste that has been abandoned or thrown on the ground and cleaning out dumpsters. At Imola, in the Circuit area, dumpsters will be unlocked for use by the public that attends the race. From 24 to 27 September, the times of certain waste collection services will differ, due to traffic restrictions. On 24 and 25 September these changes will also be applied in the municipalities of Borgo Tossignano and Casalfiumanese through which the time trial race route passes. Even in Riolo Terme, where the mass start events will be held on 26 and 27 September, as agreed with the municipal administration, Hera has improved the cleaning services before and after the races along the race route roads and in the neighbouring areas, also collecting waste that may be abandoned or thrown on the ground. The times of the dumpster emptying service will change, and door-to-door collection of paper and cardboard on Saturday will also be brought forward. After the World Championships, the roadside along the race route will be cleaned. “This is the first time that our Group has sponsored a high-level sporting event of this kind - said Tomaso Tommasi di Vignano, Executive Chairman of the Hera Group - and we are proud that it will be held in one of the territories that made it possible to found this company and, in a setting, that of the race circuit, that will undoubtedly highlight its importance. The roads on which the race take place are the very same roads we travel every day to provide our services to citizens and businesses, being fully aware of how important they are for the community, and providing our services with great commitment and dedication, with the same effort that these great champions will put into tackling gruelling climbs, giving us an incredible show of perseverance. Much of what we do is invisible, but we try to do our work in the best possible way and on this occasion too we will be at work, as always, every day, improving the services to host the many cycling fans, and helping to make this important event sustainable.” World Road Cycling Championships Press release Hera Group's sustainable energy at the World Cycling Championships 2019-07-18 Read more World Road Cycling Championships The multiutility will be present at the Imola Race Circuit with a space dedicated to e-mobility. The environmental services have been improved to ensure the sustainability of the event https://imola-er2020.it/en/homepage-english/ https://youtu.be/NxOjs3EhhXY Visit the official website Watch the new video World Road Cycling Championships

Firma accordo Fruttagel Circular economy and sustainability are at the heart of the Hera Business Solution protocol, signed today by the Hera Group and Fruttagel, a national leader in the food sector, specialised in the industrial transformation of fresh fruit and vegetables, cereals and beans. Thanks to the Hera Business Solution, a multiservice offer conceived for large companies, the Hera Group will lend its companies’ experience to Fruttagel. The support provided will allow the latter to meet rising and increasingly challenging goals in circularity along its entire production chain, broadening the range of services already provided by the Group and thus allowing it to count on the benefits ensuing from dealing with a single partner. Circular economy, indeed, is a concept often associated only with the waste treatment sector, while actually covering all areas and therefore also concerning the responsible and efficient use of water and energy. Circular economy across the board with Hera Business Solution The Hera Business Solution protocol signed by Hera and Fruttagel is a valid example of an agreement between different sectors of production that aims at providing solutions for both environmental and production issues, fully deserving a place within the circular economy circuit. This collaboration is part of a process already underway with Fruttagel, that uses a few services offered by the Hera Group, for example managing waste, with plans to reduce it and global service solutions to maximise recovery, and the purification plant; supplying drinking water; selling energy and web tools to analyse and manage energy consumption and evaluate its effects; offering data connectivity, internet and data centre services. Now that the Hera Business Solution protocol has been signed, the multi-utility will launch a phase of consulting to draft a monitoring model that covers all Fruttagel’s activities and provides support in reaching environmental sustainability goals in terms of raising consumption efficiency, improving environmental performances and reducing energy and environmental impact. The bar set for these goals will become even higher, owing to the broader range of coordinated services provided by the Hera Group. With the Hera Business Solution, the Hera Group is indeed available as a partner for large industrial groups, with an overall proposal consisting of integrated energy and environmental solutions, sustainable and well-defined for single businesses, taking their own complexity into account. The goal is to set out new opportunities for growth, working alongside companies, to reduce as much as possible costs for the community, the environment and future generations. All of this will involve regenerating natural resources, lengthening the useful life of goods and resources and developing skills for an efficient use of raw materials. The Circular Economy Report, to describe and measure sustainability Measuring and reporting are ever more crucial to remain competitive on the market, in reputational terms as well. In order to present results or previously launched sustainability projects, the Hera Group will lend Fruttagel its consolidated experience in this field, designing and drafting along with this company a report on the sustainability performance reached. The report will be constructed by including indicators concerning the main services acquired/provided, for example recovery in waste managed, greenhouse gasses avoided, renewable energy used and the primary energy saved thanks to efficiency interventions and cogeneration plants. Through these numbers, it will be possible to better analyse these processes and their impact, introduce plans for improvement and transparently report to stakeholders. Firma accordo Fruttagel Press release Hera Fruttagel 2019-07-18 Read more Firma_accordo_Fruttagel_870.1600351273.jpg The two companies have signed the Hera Business Solution protocol for managing integrated waste, drinking water, purification and energy efficiency enhancement services. This multiservice proposal is offered to large companies who wish to reach goals in sustainability, which are measurable and increasingly demanding in various areas, making the most of the skills provided by a single partner Firma accordo Fruttagel

Refinitiv_110 This year as well, the “Diversity & Inclusion Index” confirms the Hera Group’s presence among the world’s 25 most interesting companiesfor investors inclined towards companies committed to guaranteeing diversity and inclusion. In the 2020 edition, which examined a broader range of listed companies coming to over 9,000 worldwide, Hera’s score of 77 points made it the second company in Italy and 12th in the world, further improving its position (after ranking 14th in 2019). The Group was furthermore confirmed as the leading multi-utility globally. The “Diversity & Inclusion Index” was conceived and is carried out by the international financial information giant Refinitiv (formerly Thomson Reuters), which analyses corporate performance based on a range of ESG (environmental, social and governance) factors. It mainly focuses on four areas: diversity, inclusion, people development and controversies published in the media. These recognitions prove that our company’s attention towards these issues have made it a pioneer, nationally and internationally. As early as 2009, indeed, our multi-utility signed the Charter for equal opportunity and equality on the workplace, and in 2011 it introduced a Diversity Manager who, supported by a team of employees coming from various areas and companies belonging to the Group, is responsible for planning projects that reflect the company’s policy in valorising diversity, equal opportunity and equality on the workplace. Refinitiv Press release Hera in DI Index 2020 2019-07-18 Read more Refinitiv_870.1600240517.png The Hera Group continues to rise in Refinitiv’s international ranking, the “Diversity & Inclusion Index”, a reference point for investors who look with interest towards the businesses committed to promoting diversity, inclusion and people development /group_eng/working-at-hera-group/why-work-at-hera/diversity-inclusion Hera's investments in sustainability, diversity and inclusion Refinitiv_110

Hera Group is main sponsor of the next Cycling World Championships The UCI Road World Championships are returning to Italy seven years after the 2013 edition in Florence, Tuscany. The Emilia-Romagna Region, the APT Servizi Emilia-Romagna Tourism Bureau, the FCI (Italian Cycling Federation) and the Imola2020 Organizing Committee, that together with the Main Sponsor Hera Group, have taken on the major challenge of organizing this international event for Elite Men and Women in what is a particularly difficult year. From four quality bid files received, The Union Cycliste Internationale (UCI) chose that prepared by the Imola 2020 Committee thanks to a road race course that is as spectacular, tough and demanding, and state-of-the-art facilities offering essential required space to comply with the current laws and rules to ensure maximum safety during the current pandemic. From the 24th to the 27th September 2020 the UCI Road World Championships for Elite riders will have its headquarters at Imola’s Enzo e Dino Ferrari Racetrack, a venue that epitomizes Italy’s place in the history of worldwide sport. This premium facility, highlights the excellence of Emilia-Romagna and Italy. “The territory that our company takes care of day in and day out - says Tomaso Tommasi di Vignano, Executive President of Hera Group - has strong historical and emotional ties with cycling. Therefore, a rendezvous such as the World Cycling Championships has instantly lit up our enthusiasm. We are particularly happy that we will not only be sustaining this effort to the best of our ability but also through our services that will accompany the event to guarantee its sustainability and to help handle the fan flow efficiently. After all”, says Mr. Tommasi, “the pedals of these bikes remind us of the great effort invested by so many champions and are a source of inspiration for those, such as Hera, who strive to constantly propose something new and better, to continue to improve with time and aim for new goals, in the interest above all of the communities served”. “Coming back to Italy with the UCI Road World Championships - emphasizees the UCI President, David Lappartient - is a strong message for cycling and for the country and its people who suffered so much from Covid-19 in the early months of the pandemic. Imola and Emilia-Romagna will provide an extraordinary backdrop for our event that will reveal the best men and women riders in the world on selective courses. Our thoughts go out to Aigle and Martigny in Switzerland who have worked tirelessly for two years and thank you to Italy for accepting the challenge of organising these Championships in such a short time.” Hera Group is main sponsor of the next Cycling World Championships 2020-05-13 Read more Hera Group is main sponsor of the next Cycling World Championships From 24 to 27 September, the multiutility will be alongside Emilia-Romagna Region, APT Servizi Emilia-Romagna, FCI and the Imola2020 Organizing Committee https://www.uci.org/road/events/uci-road-world-championships Visit the UCI's website Hera Group is main sponsor of the next Cycling World Championships

Financial highlights Revenues at 3,402.3 million euro (+0.9%) Ebitda at 559.7 million (+2.5%) Net profit at 174.9 million (+0.6%) Net financial position improves to 3,083.6 million Operating highlights Good contribution coming from both internal growth and the recently enlarged scope of operations, which more than offset the negative effects of the nationwide emergency Further activities introduced to support all stakeholders Solid customer base in energy sectors, with customers increasing sharply to 3.3 million thanks to the recent Ascopiave partnership Today, the Hera Group’s Board of Directors, chaired by Tomaso Tommasi di Vignano, unanimously approved the consolidated operating results for the first half of 2020. The positive trend shown by our multi-utility was confirmed, with main operating-financial indicators improving, in spite of a few inevitable negative impacts caused by the health emergency that broke out across the country. In general, the good results reached confirm once again the Group’s valid business model, which balances regulated and free-market activities, along with internal and external growth, creating value for the areas served. Relying on its own financial solidity, Hera continued to proactively introduce, in the second quarter as well, a range of measures aimed at guaranteeing service continuity even while the emergency was still fully underway. Furthermore, support and protection were ensured for all main stakeholders, first and foremost employees, suppliers and customers, through means including favourable conditions for bill payments. Among the major changes in the Group’s scope of operations compared to the first half of 2019, note the acquisition in July of the waste treatment plants belonging to Pistoia Ambiente in Tuscany and, in December, the closing of the partnership between Hera and Ascopiave. This latter transaction led, through EstEnergy, to the birth of the largest energy operator in North-Eastern Italy while at the same time redistributing the respective activities in gas distribution. In recent weeks, lastly, Hera stock was included in the FTSE4Good Index Series, a set of ethical indices conceived by FTSE Russell to bring together the best companies who, around the world, are actively committed to sustainable development. This important recognition came just over one year after Hera was listed on the FTSE MIB. Revenues rise to over 3.4 billion euro In the first half of 2020, revenues amounted to 3,402.3 million euro, up 30.7 million (+0.9%) over the 3,371.6 million seen in the same period of 2019. This growth was mainly due to the changes in the scope of operations, which offset the fall in revenues for trading, production and sales of electricity and gas, heat management and district heating. Revenues also fell in the waste management sector, owing to lower revenues in electricity generation and lower volumes of waste treated. Ebitda increases to 559.7 million euro Ebitda settled at 559.7 million euro, up 13.8 million (+2.5%) compared to the 545.9 million seen at 30 June 2019. In the first half of the year, the health emergency impacted all business areas, bringing about an overall decrease in margins coming to roughly 30 million euro, entirely due to non-recurring effects and in line with the projections communicated in late March, when the year-end report was approved. In spite of this, the changes in the scope of operations, especially the entry of the companies belonging to the EstEnergy Group following the partnership with Ascopiave, along with the numerous measures introduced to enhance efficiency, allowed Hera to offset the negative effects and keep growing, above all in the energy areas. Net profit rises to 174.9 million euro Profits at 30 June 2020 came to 174.9 million, up slightly (+0.6%) compared to the 173.9 million seen at 30 June 2019, while profits pertaining to Group shareholders amounted to 166.2 million euro, in line with the same period in the previous year. These results benefitted from a tax rate coming to 27%, a clear improvement with respect to the 28.7% recorded in the first half of 2019, thanks in particular to the Group’s efforts in sustaining significant investments supporting a technological, digital and environmental transformation, in addition to the positive effects of the measures introduced by the government in the Relaunch Decree. Over 240 million invested, improvement in financial position In the first six months of 2020, the Group’s overall investments amounted to 240.6 million euro, up 16.2% compared to the 207.0 million recorded at 30 June 2019. Operating investments mainly concerned interventions on plants, networks and infrastructures, in addition to investments involved in an intensive meter substitution and in the purification and sewerage area. Total investments also included financial investments coming to 45.5 million. The Group’s net financial position, which reached 3,083.6 million euro at 30 June 2020, showed a 190 million (5.8%) decrease compared to the 3,274.2 million seen at 31 December 2019. This was due to a positive cash generation that entirely financed investments and M&A transactions, and that would also have been able to cover the annual dividend payment, which was postponed by a few weeks simply as a precautionary measure and regularly paid on 8 July. Statement by Executive Chairman Tomaso Tommasi di Vignano “We are satisfied with our ability to protect these half-year results from the negative impact of the Coronavirus emergency. Continuing efforts will be made in pursuing growth during the second half of the year as well, in line with the targets set out in our Business plan, hoping that the external context also moves in the direction of a complete recovery. Our solid growth levers (internal growth and M&As) have allowed us to continue creating value for our shareholders, by paying more than 160 million euro in overall dividends in early July, entirely covered by the cash generation achieved over the period”. Statement by CEO Stefano Venier “Thanks to the numerous initiatives introduced and our growth strategy, we have succeeded in containing the negative financial impact of the Coronavirus emergency within the limit foreseen, at the same time confirming our profitability and financial solidity, as witnessed by the positive figures in the income statement and the decreased net financial position. In addition to meeting our commitments with shareholders and providing continuity in all main services, producing positive effects for our network of service suppliers as well, this solidity allowed us to sustain our stakeholders experiencing difficulty, including customers and suppliers, confirming our close relations with local communities”. PROFIT & LOSS (MLN €) 30/06/2020 INC. % 30/06/2019 INC. % VAR. ASS. VAR.% Sales 3,402.3 3,371.6 +30.7 +0,9% Other operating revenues 222.6 6.5% 249.0 7.4% (26.4) (10.6%) Raw material (1,605.1) (47.2%) (1,699.2) (50.4%) (94.1) (5.5%) Services costs (1,151.0) (33.8%) (1,075.1) (31.9%) +75.9 +7.1% Other operating expenses (32.5) (1.0%) (29.8) (0.9%) +2.7 +9.1% Personnel costs (290.9) (8.5%) (286.6) (8.5%) +4.3 +1.5% Capitalisations 14.3 0.4% 16.0 0.5% (1.7) (10.6%) Ebitda 559.7 16.5% 545.9 16.2% +13.8 +2.5% Depreciation and provisions (264.0) (7.8%) (257.0) (7.6%) +7.0 +2.7% Ebit 295.7 8.7% 288.9 8.6% +6.8 +2.4% Financial inc./(exp.) (56.2) (1.7%) (44.9) (1.3%) +11.3 +25.1% Pre tax profit 239.5 7.0% 244.0 7.2% (4.5) (1.8%) Tax (64.6) (1.9%) (70.1) (2.1%) (5.5) (7.9%) Net profit 174.9 5.1% 173.9 5.2% +1.0 +0.6% Attributable to: Shareholders of the Parent Company 166.2 4.9% 166.2 4.9% +0.0 +0.0% Minority shareholders 8.7 0.3% 7.7 0.2% +1.0 +13.1% BALANCE SHEET (MLN €) 30/06/2020 INC.% 31/12/2019 INC.% VAR. ASS. VAR.% Net fixed assets 6,893.2 113.3% 6,846.3 108.9% +46.9 +0.7% Working capital (172.3) (2.8%) 87.0 1.4% (259.3) (298.0%) (Provisions) (638.7) (10.5%) (649.1) (10.3%) +10.4 (1.6%) Net invested capital 6,082.2 100.0% 6,284.2 100.0% (202.0) (3.2%) Net equity 2,998.6 49.3% 3,010.0 47.9% (11.4) (0.4%) Long term net financial debt 3,370.1 55.4% 3,383.4 53.8% (13.3) (0.4%) Short term net financial debt (286.5) (4.7%) (109.2) (1.7%) (177.3) +162.4% Net financial debts 3,083.6 50.7% 3,274.2 52.1% (190.6) (5.8%) Net invested capital 6,082.2 100.0% 6,284.2 100.0% (202.0) (3.2%) 1H results 2020-05-13 Read more 1H2020_870x320_eng.1596012193-2.jpg Although feeling the impact of the Coronavirus emergency, the half-year report shows operating-financial indicators rising, thanks to increased efficiency achieved in the Group’s various business areas and the recently enlarged scope of operations. /-/hera-bod-approves-1h-2020-results-1 Press release 1H results

On 6 June 2011, a violent storm on Rimini severely damaged the city's sewage system. For a community that has been focused on summer tourism for decades, solving this problem and avoiding environmental impacts such as water pollution was an absolute priority. The sea, in fact, is not only a precious tool that drives the city's economy, but also and above all part of Romagna's identity. Now, residents and tourists no longer have to fear sudden downpours, because right in the centre of town, under a terrace overlooking the sea, there is a remarkable work of engineering that watches over Rimini's sewage system. It is part of the Seawater Protection Plan (PSBO – Piano di Salvaguardia della Balneazione), a kind of "gentle giant" that is the largest water reclamation project underway in Italy and one of the most important in Europe, also recognized by the UN for its role in protecting the marine environment. After that storm, we at Hera Group responded to the call for environmental protection and, thanks to an impressive effort undertaken jointly with the Municipality of Rimini, Romagna Acque and Amir, succeeded in proving that keeping the sea clean, guaranteeing its bathing conditions, was indeed a complex undertaking, but not an impossible one. The PSBO is like a great marathon divided into 14 "stages", including the elimination of 11 drains discharging into the sea. It is the culmination of an investment of €154 million, with 130 people working on the project every day, 38 companies involved, and 45 km of new sewage pipelines laid. It started in 2013 with measures that, in the following years, led, for example, to the restructuring of the sewerage system of Rimini Isola (in 2014), the doubling of the Santa Giustina treatment plant (in 2015) and the separation of the sewer networks in North Rimini, so as to close 4 of the 6 drains in that portion of the city. The most important phase of the entire project began in 2016 in Piazzale Kennedy, the heart not only of coastal social life but also of the entire PSBO, with the construction of two tanks the size of 20 Olympic-size pools, located up to 40 meters below ground level, which involved excavating 70 thousand m3 of soil. One tank, with a capacity of 14 thousand m3, collects the water from the first flush of rain while the other, with a capacity of 25 thousand m3, temporarily holds and "stores" the rainwater, which can be sent to the purification plant or into the sea in the event of heavy rainfall. When average rainfall occurs, the tanks fill in 70 minutes, or 30 for particularly heavy downpours. A forced ventilation mechanism (with abatement using activated carbon filters) has solved the problem of bad odours. Lastly, to protect our beaches, over 21 thousand m3 of top-quality sand have been collected. With a view to a circular economy, they have already been used to replenish Rimini's coastline. Now that, after months of work, this fundamental component of the PSBO is complete, the two new waterfront terraces in Piazzale Kennedy cover the complex underground structure. The architecture of the terraces was designed by Studio Mijic of Rimini. The first terrace opened to the public in July 2019 and the other one opened today. The Piazzale Kennedy project is the fruit of great workdone not only jointly with the Municipality, Romagna Acque and Amir, but also with all the tour operators in the area and the residents, who have endured months of hardship in such a central area of the city that, for over 60 years, has been the holiday postcard of millions of tourists, both Italian and foreign. To date, more than 5 thousand m2of coastline have been "freed" from swimming bans, and the construction work is now 90% complete. By 2024, all 11 drains discharging into the sea will have been eliminated. The most important phases of Rimini's Seawater Protection Plan 2013: Start of work on the PSBO (Rimini Seawater Protection Plan) 2014: Rimini Isola sewer decontamination 2015: Doubling of the Santa Giustina treatment plant 2016: Start-up of the Piazzale Kennedy construction site Other measures carried out in recent years: 1. Testing of the North backbone 2. Construction of the hospital tank 3. Reconversion of the Rimini Marecchiese treatment plant 4. Construction of the first and second portions of the South backbone 5. Burial of the Ausa canal 6. Separation of the sewerage networks in North Rimini July 2019: Completion of the first waterfront terrace in Piazzale Kennedy July 2020: Completion of the second waterfront terrace and total reopening of Piazzale Kennedy Piazzale kennedy 2020-05-13 Read more piazzale_kennedy_870.1595953446.jpg After many months of relentless work, we have reached another milestone of the Seawater Protection Plan, the major water work that will eliminate drains discharging into the sea. Below the new waterfront terrace, two tanks the size of 20 Olympic-size pools are in place to keep watch over the sewage system piazzale kennedy

Integrated Governance 110x Turning sustainability into a lever for financial and business strategy is rewarding. It is indeed rewarding for the Hera Group, which for the third year running claimed the top step of the podium in the sustainable finance category of the 2020 Integrated Governance Index, an authoritative model for analysing the degree to which ESG (Environmental, Social, Governance) factors are integrated within a company's strategy. These factors, alongside the traditional business objectives the company pursues, address social and environmental and governance aspects. Once again, this award attests to the multiutility's competence and focus on sustainability as a factor that contributes to creating shared value not only for the company but above all for the communities and local areas it serves. The latter are both at the heart of the company's growth strategy and are priorities in defining its financial and investment actions. Sustainability at the heart of the multiutility's strategy The multiutility was the first company in Italy to issue a green bond, as early as 2014, followed by a second similar bond in 2019. Two years ago, furthermore, Hera launched its first sustainable revolving line of credit, introducing a bonus mechanism for reaching specific environmental, social, and governance (ESG) goals. These include, for example, further reducing the carbon footprint for energy production, attaining new energy efficiency targets, and improving separate waste collection. Moreover, the Hera Group provides public utility services to 4.4 million citizens: creating shared value and positive side-effects for the communities it serves is a duty and a priority. This is one of the reasons why, for some years now, the Group has decided to measure and publicly release, in its annual sustainability report, the portion of its EBITDA generated by businesses that meet the sustainability goals set out in the UN’s 2030 Agenda. This “shared value” EBITDArose to Euro 422.5 million in 2019, coming to 39% of its total EBITDA, and its new target is set at 42% for 2023, as defined in the Business Plan. The Integrated Governance Index The Integrated Governance Index (IGI) is the only project that quantitatively measures the degree to which ESG factors are integrated into a company’s management model (integrated governance). Developed by ETicaNews, with the scientific and legal support of associations and specialised advisors, this year marks the Index’s fifth edition. This year the businesses invited by IGI to participate included the top 100 listed companies in Italy, businesses that publish a non-financial statement, and the country’s top 50 non-listed companies, setting a record for the number of companies analysed. The 2020 Integrated Governance Index: Hera once again on the podium for sustainable finance 20200715_IGI_2020.1595590785.pdf 2020-05-13 Read more igi_870.1595590784-2.jpg For the third consecutive year, the multiutility took the number one spot in the survey area on the integration of ESG factors into the company's finance. A pioneer in this field with the launch of the first Italian green bond and the first sustainable revolving credit line, Hera has always considered sustainability to be at the heart of its business strategies Press release igi_110.1595590787-2.jpg

sede_hera_110 Today, Hera acquired 4,688,231 Ascopiave shares from A2A, equivalent to 2% of the share capital, for a price set at 3.905 euro per share and a total of roughly 18.3 million euro. The shareholding acquired, which arose out of a market opportunity, follows up on the similar transaction seen on 31 January 2020. In the present case as well, it was carried out jointly with Asco Holding, in order to reinforce the previously existing partnership with EstEnergy. sede_hera_870 2020-06-18 sede_hera_870.1592478679.jpg The operationd, which arose out of a market opportunity, follows up on the similar transaction seen on 31 January 2020 /-/hera-acquires-an-additional-2-of-ascopiave-share-capital-1 Press release sede_hera_110

Alexa After 400,000 downloads, Il Rifiutologo App, created by the multiutility to help customers with separate waste collection, now enters a new phase and for the first time can talk. The App talks through Alexa, the artificial intelligence created by Amazon to give a voice to the smart devices that we all have now. You can now add Il Rifiutologo on your Alexa app, who acts as the “friend” you can ask for basic information about the waste collection service provided by Hera Group in your municipality. The features of the first version, that are already operational, allow Alexa to give you the door-to-door waste collection schedule for the week, and answer more specific questions, for example about a particular type of waste. How to download the App and how it works Activating Il Rifiutologo is fast and simple. Simply download and open Amazon’s Alexa app, access “Skills and games” on the menu in the top left hand corner and enter the words Il Rifiutologo. Otherwise, simply connect to the Amazon site by typing “Il Rifiutologo Skill” in the search bar on the web page. Once you have enabled the Skill, simply say, “Alexa, open Il Rifiutologo”. On the first access, the personal assistant will ask you for your address in order to access the information for the collection method of that particular area. Now enable the voice command and say "Alexa, ask Il Rifiutologo...”, followed by the information you need. Waiting for the next versions... And it doesn't end here, because the future releases will feature new developments. Gradually Alexa will become a real expert in separate waste collection, together with the other functions of Il Rifiutologo such as the most popular function, which associates each material to the correct waste collection method. In addition to the “Where do I throw it?” feature, which helps you improve the quality of you separate waste collection, other skills will be added, including notifications that anticipate your requests, reminding you, for example, when to put out specific waste for collection. Alexa 2018-05-17 Read more Alexa Hera Group continues to focus on innovation and digitalisation: Alexa - Amazon's artificial intelligence - now interacts with Il Rifiutologo, the multiutility’s App that helps citizens with separate waste collection. The door-to-door function, that reminds the user on what days different materials are collected in its municipality, is already active. More functions will be coming soon centrata Alexa