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Hera Group approves results at 31/12/2018

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27/03/2019
Hera Group approves results at 31/12/2018

The multi-utility, included as of Monday 18 March in the FTSE MIB, closed the year with all main results improving beyond expectations, reaching the milestone of a one billion-euro Ebitda and crowning a history of 16 years of uninterrupted growth. Proposed dividends also rise to 10 cents per share, in line with the content of the business plan.

Financial highlights

  • Turnover at 6,626.4 million euro (+8.0%)
  • Ebitda at 1,031.1 million euro (+4.7%)
  • Net profits at 296.6 million euro (+11.2%)
  • Net debt at 2,585.6 million euro
  • Net debt/Ebitda ratio improves to 2.51x
  • Proposed dividends increase to 10 cents per share 

Operating highlights 

  • Good contribution to growth coming from all businesses, in particular the integrated water cycle and the gas area
  • Management marked by good results achieved in internal growth 
  • Solid customer base in energy sectors (over 2.5 million), up by roughly 150,000
  • Sorted waste increases to a 62.5% average over all areas served
  • Improvement seen in all sustainability indicators, with shared value Ebitda growing to 375.2 million euro (+14%) 

2018 Economic results - Comments of the Hera Group executive chairman Tomaso Tommasi di Vignano

 

Today, the Hera Group’s Board of Directors, chaired by Tomaso Tommasi di Vignano, unanimously approved the consolidated economic results at 31 December 2018, along with the Sustainability Report.

16 years of uninterrupted growth and winning strategies, with all main operating-financial and sustainability indicators improving

The Hera Group closed the 2018 financial year with improved results, exceeding expectations. All business areas contributed to this growth, which was largely sustained by regulated activities. The results achieved confirm the Hera Group’s position of leadership among multi-utilities and the solidity of its business model, preparing it to grasp additional opportunities for expansion in the fragmentary markets in which it operates. 
The Group’s sixteen-year track record of uninterrupted development combining internal and external growth has allowed it to reach significant economies of scale and ever-increasing synergies thanks to its multi-business industrial approach, balanced between regulated and free-market activities, which has proved to be a winning strategy. Since its birth in 2002, the Hera Group has quintupled its Ebitda, with net profits increasing eightfold: it now ranks among the Nation’s leaders in all business areas (first in waste management, second in the integrated water cycle, third in gas distribution and in energy sales to end customers). 
These results are accompanied by a strong commitment towards social and environmental sustainability and towards creating shared value, both of which are competitive levers in all respects and bring the company’s development into line with the targets defined in the UN’s 2030 Agenda and the most advanced European goals. 

Turnover exceeds 6.6 billion, increasing by 8.0%

The Hera Group’s 2018 turnover rose to 6,626.4 million euro, up 489.5 million (+8.0% over the 6,136.9 seen in 2017), thanks above all to higher revenues in gas and electricity sales owing to volumes sold, in addition to higher revenues in the waste management area and water services.

Ebitda grows to 1,031.1 million (+4.7%)

Group Ebitda exceeded one billion euro for the first time, reaching 1,031.1 million (+4.7%), up 46.5 million over the 984.6 million recorded in 2017 and above the forecast released on 10 January 2019 (indicating an estimated 1,020 million 2018 Ebitda). This result was due to the good performances seen in the Group’s various business areas, first and foremost the integrated water cycle and the gas area.

Operating results and pre-tax profits increase, financial management improves

Net operating results also rose, coming to 510.1 million euro, up 30.8 million (+6.4% compared to the 479.3 seen in 2017), despite higher operating amortisation, depreciation and provisions for new investments in regulated distribution and changes in the scope of operations. Pre-tax profits went from 377.8 million euro in 2017 to 418.4 million (+10.7%), rising by 40.6 million euro thanks to a 9.8 million improvement in financial management.

Sharp rise in net profits, reaching 296.6 million euro (+11.2%)

Group net profits increased to 296.6 million euro (+11.2%), with a 29.8 million euro rise over the 266.8 seen one year earlier. The average tax rate settled at 29.1%, as against 29.6% at 31 December 2017; the latter moreover benefitted from several exemptions, without which it would have come to 30.8%. The improvement is thus equivalent to 1.7% and is linked to the benefits coming from the Group’s considerable investments in assets going towards technological and digital transformation. Profits pertaining to Group Shareholders came to 281.9 million euro (+12.1%), up 30.4 million over 2017.

Investments rise to 462.6 million euro, Net debt/Ebitda ratio further improves to 2.51

Including capital grants, the Group’s overall 2018 investments came to 462.6 million euro, up 5% over the 440.5 million seen the previous year. They mainly went to interventions on plants, networks and infrastructures, to guarantee efficiency, safety, resilience and innovation, in addition to regulatory upgrading above all in gas distribution, with an intensive meter substitution, and the purification and sewerage areas. Net investments came to 431.8 million.
Net debt settled at 2,585.6 million euro, improving compared to the 30 September 2018 figure and essentially stable with respect to the previous year (2,523.0 million in 2017), despite higher investments, the M&A operations seen during the year and the treasury shares repurchased. Further improvement was seen in the Net debt/Ebitda ratio, which dropped to 2.51 (compared to 2.56 in 2017).
The Group’s financial solidity is reflected by the opinions expressed by major rating agencies: Baa2 with a stable outlook from Moody’s and BBB with a positive outlook from Standard & Poor's.

Further improvement in the Group’s sustainability, shared value Ebitda up to 36%

These positive operating results were matched by an ever-increasing attention towards sustainability. The Hera Group was among the first to introduce, in 2016, shared value reporting, covering all business activities that in addition to generating Ebitda for the company respect the drivers of sustainable development defined by the UN’s 2030 Agenda and, more generally speaking, various national and international policies. The Hera Group’s 2018 shared value Ebitda came to 375.2 million euro, accounting for 36% of overall Ebitda (+14% compared to the 329 million seen the previous year). This result is perfectly in line with the path set out by the Business plan, in which this indicator is projected to reach 40% by 2022.
The Group’s attention towards sustainability is also proven by the fact that 40% of total investments made by the Group – coming to over 180 million euro – go towards initiatives and projects aimed at creating shared value, distributed among the three drivers within which the Hera Group has organised this commitment: 71.3 million invested in innovation and contributions to development, 68.9 million in a more efficient use of resources and 48.3 million in a smarter use of energy.

Proposed dividends rise to 10 cents per share, inclusion within the FTSE MIB

In 2019 Hera became part of the Borsa Italiana FTSE MIB index, which includes the 40 largest companies listed on the Italian stock exchange, thanks to the amount of free float capitalisation and the value of the shares traded over the last six months.
The Board of Directors, considering the positive results achieved and the Group’s sound financial profile, has decided to put a dividend of 10 cents per share to the Shareholders Meeting to be held on 30 April 2019, higher than last June (9.5 cents per share) and in line with the content of the Business plan.
The ex-dividend date has been set at 24 June 2019, with payment as of 26 June 2019.

Gas

Ebitda for the gas area, which includes services in natural gas distribution and sales, district heating and heat management, grew significantly over the previous year in terms of both margins and volumes sold: it indeed reached 316.5 million euro (+4.9%), 14.8 million more than the 301.7 million seen in 2017. This result was reached thanks to commercial development on the free market, increased activity on the default market and in last resort supply, greater efficiency in distribution and the positive effect on consumption coming from the colder winter temperatures. The number of customers rose by 59.6 thousand (4.3%), now totalling 1.5 million users, partially due to the acquisitions of 100% of the Abruzzo companies Blu Ranton and Sangroservizi. Volumes sold increased by 18.2%.
In 2018 net investments amounted to 115.4 million euro (+14.3% compared to 2017), to guarantee and improve the high-quality standards in networks and plants, with non-recurring maintenance and work involving cathodic protection for the Trieste network. Investments also rose for heat management and the number of new connections in district heating grew.
The gas area accounted for 30.7% of Group Ebitda.

Water cycle

In 2018, the integrated water cycle area, which includes aqueduct, purification and sewerage services, recorded Ebitda amounting to 249.7 million euro, up 19.8 million euro (+8.6%) over the 229.9 seen over the previous year. This result was mainly obtained through the efficiencies reached, higher revenues resulting from the tariffs introduced by the Authority, the bonuses awarded for high service standards and the change in scope of operations resulting from the operational status of the new Servola (Trieste) purifier and a few items from previous years.
Net investments amounted to 127.6 million euro (increasing by 12.8% over 2017). Including capital grants, investments totalled 157.9 million, mainly dedicated to extensions, network and plant upgrading and reclamations, in addition to regulatory upgrading concerning above all purification and sewerage. The main investments also included work on the Rimini seawater protection plan, one of the Group’s most important and at the forefront nationwide as regards sewerage and purification.
The integrated water cycle area accounted for 24.2% of Group Ebitda.

Waste

Ebitda for the waste management area, which includes waste collection, treatment and disposal services, also grew, coming to 252.0 million euro (+2.4%), up 6 million over the 246.0 million recorded in 2017. In the waste treatment sector, in which the Group ranks once again as the nation’s leader with roughly 90 plants handling all types of waste, the positive results were mainly due to fluctuations in the price of special waste and revenues from electricity generation. 
In waste management and recovery, it is worth mentioning, Hera works with complete and integrated offers, providing its partner companies with all-inclusive solutions that bring together efficiency and sustainability, in line with the principles of a circular economy. This is the strategy underlying the biomethane production plant inaugurated in October in Sant’Agata Bolognese thanks to a 37 million euro investment, which as of 2019 will contribute to results in the waste management area, and the contribution coming from Aliplast, a national and international leader in plastic collection and recycling.
Sorted waste going towards recycling showed an unprecedented increase in 2018: almost five percentage points, going from 57.7% in 2017 to 62.5%, thanks to the numerous projects implemented across all areas served. The positive performance in sorted waste is also due to a few municipalities where services have been modified as preparation for the shift to unit pricing, with Ferrara representing one outstanding example. Investments coming to 77.7 million euro were mainly dedicated to maintaining and upgrading plants.
The waste management area accounted for 24.4% of Group Ebitda.

Electricity

The electricity area, which includes services in electricity production, distribution and sales, recorded an Ebitda coming to 183.5 million, essentially in line with the 184.5 million recorded the previous year. This result was mainly due to higher revenues from sales and distribution, along with higher margins and operating efficiencies which largely offset lower revenues in trading and the lower income from electricity generation caused by regulatory modifications and temporarily suspended plants in Campania. Electricity customers rose to 1.1 million (+8.9%), up 87.1 thousand, with significant growth seen above all on the free market thanks to reinforced marketing initiatives, in particular in regions of Central Italy.
Investments amounting to 23 million euro went mainly to non-recurring maintenance on plants and networks in the Modena, Imola, Trieste and Gorizia areas.
The amount of Group Ebitda accounted for by the electricity area came to 17.8%.

Statement by Executive Chairman Tomaso Tommasi di Vignano

“We are particularly satisfied with the results achieved, since the various indicators confirm that the Hera Group’s growth is a healthy one: it corresponds, indeed, to further increases in the rates of return, with ROI and ROE continually progressing over the last 4 years. This is due to a growing and efficient capital allocation, expansion on free markets, the enhanced efficiency attained, and the innovations introduced, all of which has brought about a 6% growth in Ebitda per employee. Furthermore, we have confirmed our tendency to create value for all stakeholders, beginning with our shareholders, to whom we will pay a 10 cent per share dividend, showing a further increase with respect to the past and in line with what we have presented in our Business plan. They will additionally benefit from a higher stock liquidity, thanks to our recent entry in the FTSE MIB.”

Statement by CEO Stefano Venier

“The Hera Group’s excellent results, largely produced by internal growth, bear witness to the actions we have undertaken to improve efficiency and sustainability to an even greater degree, and also to broaden our reference market through tenders and boost our ability to compete on free markets. Our positive operating management has been matched by an improved financial management and tax optimisations, as is fully reflected by the Group’s growing profits. I feel it is important to mention that our growth is proceeding at the same rate as our attention towards sustainability and creating shared value, both fundamental levers in our strategy. Evidence of this can be seen in both the Group’s rising Ebitda that, in 2018 as well, was fully in line with the principles of shared value, and in our innovative financial operations, such as launching the first sustainable revolving line of credit last May, after we pioneered the first green bond on the Italian market in 2014.”

PROFIT & LOSS (M€) 31/12/2018 INC.% 31/12/2017 INC.% CH. CH. %
Sales 6,134.4   5,612.1   +522.3 +9.3%
Other operating revenues 492.0 8.0% 524.8 9.4% (32.8) (6.3%)
Raw material (2,984.1) (48.6%) (2,606.8) (46.4%) +377.3 +14.5%
Services costs (2,040.5) (33.3%) (1,952.2) (34.8%) +88.3 +4.5%
Other operating expenses (62.5) (1.0%) (84.6) (1.5%) (22.1) (26.1%)
Personnel costs (551.4) (9.0%) (551.6) (9.8%) (0.2) (0.0%)
Capitalisations 43.3 0.7% 43.0 0.8% +0.3 +0.7%
Ebitda 1,031.1 16.8% 984.6 17.5% +46.5 +4.7%
Depreciation and provisions (521.0) (8.5%) (505.3) (9.0%) +15.7 +3.1%
Ebit 510.1 8.3% 479.3 8.5% +30.8 +6.4%
Financial inc./(exp.) (91.7) (1.5%) (101.5) (1.8%) (9.8) (9.7%)
Pre tax profit 418.4 6.8% 377.8 6.7% +40.6 +10.7%
Tax (121.8) (2.0%) (111.8) (2.0%) +10.0 +8.9%
Net profit before special items 296.6 4.8% 266.0 4.7% +30.6 +11.5%
Special items 0.0 0.0% 0.8 0.0% (0.8) (100.0%)
Net profit 296.6 4.8% 266.8 4.8% +29.8 +11.2%
Attributable to:            
Shareholders of the Parent Company 281.9 4.6% 251.5 4.5% +30.4 +12.1%
Minority shareholders 14.7 0.2% 15.3 0.3% (0.6) (3.9%)

 

BALANCE SHEET(M€) 31/12/2018 INC.% 31/12/2017 INC.% CH. CH.%
Net fixed assets 5,905.1 108.7% 5,780.6 110.5% +124.5 +2.2%
Working capital 115.4 2.1% 23.2 0.4% +92.2 +397.4%
(Provisions) (588.2) (10.8%) (574.8) (10.9%) (13.4) +2.3%
Net invested capital 5,432.3 100.0% 5,229.0 100.0% +203.3 +3.9%
Net equity 2,846.7 52.4% 2,706.0 51.7% +140.7 +5.2%
Long term net financial debt 2,558.8 47.1% 2,735.4 52.4% (176.6) (6.5%)
Short term net financial debt 26.8 0.5% (212.4) (4.1%) +239.2 (112.6%)
Net financial debts 2,585.6 47.6% 2,523.0 48.3% +62.6 +2.5%
Net invested capital 5,432.3 100.0% 5,229.0 100.0% +203.3 +3.9%

 

Self-assessment of the Board of Statutory Auditors

It should be noted that today the Board of Directors has taken note of the self-assessment report of the Board of Statutory Auditors of Hera S.p.A. that has carried out, according to the current legislation, its own self-assessment, based on the analysis of the suitability of its own members and the proper composition of the body. The Board has ascertained in particular that its members meet the requirements of professionalism, competence, integrity and experience.

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Search Results

15/04/2020

Shareholders' Meeting 2020: find out how to participate

assemblea_soci_110 Due to the ongoing health emergency, the Hera Group Shareholders' Meeting, confirmed for 29 April, 2020, won't be held in the usual modalities. However, we have prepared all the instructions and procedures so that members can take advantage of the voting right. We therefore invite the shareholders to send their voting instructions, regarding each item on the agenda, to an Appointed representative, who will act on them during the Meeting. On this page, it's possible to find everything required to proceed in addition to a few tools intended to make the necessary procedures simpler to comprehend. We remind that this participation procedure demands earlier deadlines respect to the ones used in the past. assemblea_soci_870 /group_eng/corporate-governance/shareholders-meetings 2020-04-15 For further information assemblea_870x320_eng.1587045076.jpg Due to the health emergency, this year the Meeting won't be able to see the physical presence of the members. To take advantage of the voting right, all legitimate shareholders must send the proxy and the voting instructions to the Designated Representative as soon as possible. The deadline for submitting the form is Monday 27 April. /group_eng/corporate-governance/shareholders-meetings Find out how to participate assemblea_soci_110
09/04/2020

Hera Group's financial statement 2019 is online: check it out!

BE_2019_ENG_110 Just a few days after the approval of the financial results as at 31 December 2019, Hera Group's financial statement 2019 can today be consulted in full online. In just a few clicks, you can browse the various sections, read the comments of the Executive Chairman Tomaso Tommasi di Vignano and of the Chief Executive Officer Stefano Venier, and consult the data that bear witness to the work of all business areas. The graphic layout guarantees a simple and instant user experience, with numerous interactive graphs regarding the main economic indicators, benchmarks and the goals for 2023. It also enables users to compare the latest results with those of the previous year, and provides useful information for all stakeholders, for example about Stock market trends and relations with shareholders. Investor Case is a useful tool for those interested in investing into Hera, with data that provide a general overview ofbusiness, of growth factors and of the Group's sustainable approach, from the viewpoint of shared value. These two themes are precisely the focus that enriches the web version of the financial statements 2019. In fact, sustainability and shared value are the two pillars on which the Group strategy is built, combining economic and financial targets with environmental and social goals, in keeping with the objectives of the UNAgenda 2030. More specifically, five aspects of Group management are analysed in terms of sustainability: returns on investment, green finance, crisis management, payment system and proxy advisor management. The web version of the Financial statements 2019 is therefore the fruit of the commitment to absolutely transparent accounting, and details a year closed with improved performance, confirmation of a development programme now 17 years in progress. Development that continues to balance internal and external growth, with the achievement of major economies of scale and greater synergies, thanks to a multi-business strategy which has proved a winner over the years. BE_2019_ENG_870 https://eng.gruppohera.it/group/investor_relations/financial_results_presentations/be2019/ 2020-04-10 To find out more be_870x320_eng.1586514890.jpg The result of our commitment to reporting with transparency, the online version of the Financial Statements tells about 17 years of continuous growth, with the improvement of the main economic-financial and sustainability indicators /documents/1514726/4210686/Financial+results+as+of+31_12_2019.pdf/ca71a0b9-a147-d1af-4660-7e0a8c6f7b6b?t=1629971549137 /-/hera-group-approves-results-at-31-12-2019 Consult the version of performance Y2019 Go to the press release about performance Y2019 BE_2019_ENG_110
25/03/2020

The Hera Group approved the financial statement results

Financial results as at 31 December 2019 Turnover at 7,443.6 million euro (+12.3%) Ebitda at 1,085.1 million euro (+5.2%) Net profits at 402.0 million euro (+35.5%) Proposed dividends at 10 Euro cents per share The Hera Group closed 2019 with growing results, validated by the Board of Directors on 25 March and pending approval by the Shareholders' Meeting scheduled for the end of April. The partnership with Ascopiave, completed last December and responsible for the creation of the largest energy operator in the North-Eastern Italy, will be consolidated in the results of 2020. The Group’s path of development, in its 17 years of life, continues to combine internal and external growth, reaching significant economies of scale and increasing synergies, thanks to a multi-business industrial strategy that over time has proven to be a winning strategy for Hera, now Italy’s leading multi-utility by capitalisation. The improvement in operating-financial results goes hand in hand with the growing creation of shared value, which has long become the thermometer of the company's progress towards sustainability. Good contribution to growth coming from business areas, especially the gas, water and waste management sectors Positive results thanks to both internal and external growth Sharp rise in energy customers, which reach roughly 3.3 million thanks to the partnership with Ascopiave Sorted waste increases to an average of 64.6% across the areas served Improvement in all sustainability indicators, with shared value Ebitda growing to 422.5 million euro (+13%) “These results - commented the Executive Chairman Tomaso Tommasi di Vignano commented - demonstrate the merits of Hera’s multi-utility formula which, in a year made difficult by factors including a significant negative impact in the safeguarded customer segment, was able to deploy a wide range of development projects that guaranteed, quarter after quarter, positive growth in all activities. Our expectations were thus outperformed and, at the same time, our track record with 17 years of uninterrupted growth was confirmed, further improving our financial solidity in a year in which unprecedented efforts were seen in capital expenditures. In 2019, furthermore, two fundamental targets included in the business plan to 2022 were reached in advance: the finalised transaction with Ascopiave led the Hera Group to amply meet its objective of 3 million energy customers and, with our enlarged set of waste treatment plants, we were fully able to grasp the positive market trends seen as of 2019”. "The growth achieved with these results - added the CEO Stefano Venier - is also characterized by the creation of value. A value that continues to progress towards a greater sharing and in respect of 11 out of 17 fundamental goals defined by the UN. The progress made by this value shows that it is increasingly shared, respecting 11 out of the 17 fundamental goals defined by the UN. The Group’s risk profile, now more important than ever, continues to be extremely conservative, and has allowed the Group to continue expanding through a transaction, involving Ascopiave, that brought us among the highest-ranking companies in Italy for energy sales, only behind the two ex-incumbent energy groups. These are solid grounds, therefore, on which to rely in difficult moment, such as the one currently witnessed due to COVID-19, with respect to which we were able to activate, in a short period of time, all measures necessary to guarantee that our activities are not interrupted and health protection is provided for our employees and for all our stakeholders, along with proactive assistance for all our customers, whether households or companies”. Financial results as at 31 December 2019 2020-03-25 For further informations be_870x320_eng.1585142936 (1).jpg 17 years of continuous growth, with the improvement of the main economic-financial and sustainability measures. /-/hera-group-approves-results-at-31-12-2019 /group_eng/investors Press release Investor Relations Financial results as at 31 December 2019
04/03/2020

Legality and transparency: Hera has achieved ISO 37001 certification

Legality and transparency The sustainable growth of companies is often threatened by the risk of corruption. Thanks to the new UNI ISO 37001 standard, all companies and organizations have an additional tool to actively contribute to the fight against corruption. The directive, which is adhered to on a voluntary basis, provides for a certification issued only in the presence of certain characteristics. The Hera Group has obtained the important certification after a careful study conducted by company working groups on some areas of intervention. With the involvement of the company structures that operate on sensitive processes, it was possible to guarantee compliance with the requirements of the standard. As required by UNI ISO 37001, the Group has therefore defined a specific Anti-corruption Policy, a Training Plan and a Compliance Function coinciding with the Supervisory Body. We therefore continue in the wake already traced by the Code of Ethics, which contains the commitments and responsibilities that those who work at Hera assume in the context of every company activity and in the relationship with colleagues. The achievement of this certification further enhances the effectiveness of the tools already present in the multiutility to counter any cases of corruption, including the 231 Organization and Management Model which governs the liability of entities for administrative offenses resulting from a crime. "This important result - underlines the Internal Auditing Director of the Hera Group, Antonella Esposito - further strengthens the objectives of excellence that the Group has always pursued and targets the constant commitment of each employee in the prevention of corruption". Legality and transparency 2020-03-25 For further informations 870x320_C.1582791414.1599117168 (1).png It represents a further tool for the fight against corruption /group_eng/corporate-governance/internal-auditing Visit the web page dedicated to the Internal Auditing Department Legality and transparency
24/02/2020

Hera Group: protection measures against the coronavirus

All services are operating normally. In any event, customers are advised to prefer the use of phone and online contact methods, including the My Hera app With reference to protection measures against the coronavirus (COVID-2019), the Hera Group reports that all services managed in the country are operating normally, as are the emergency services. All local offices are open as normal, though customers are invited to give preference to contact by phone and online, visiting the branch offices only if necessary. For any matters to be processed, note that the toll-free Customer Service numbers operate from Monday to Friday, 08:00 to 22:00, Saturdays 08:00 to 18:00 (800.999500 for domestic utilities, 800.999700 for non-domestic utilities), whilst the online services and the My Hera app operate 24/7. As the multiutility's key assets are its personnel and their protection is a priority, additional protective measures have been implemented to limit the spread of the virus. In addition to the instructions to contact the number 1500 for all health-related information and 112 for healthcare assistance requests in the event of obvious symptoms, the company has disseminated Ministry of Health communications containing the conduct to adopt, posted on all noticeboards and on the company Intranet, and a dedicated e-mail address has been set up to which employees can write to obtain information and clarifications. As a precautionary measure, all cleaning activities at head offices and branches are being intensified. Employees who are pregnant or who suffer from immune depression, and anyone with breathing difficultiesor flu symptoms, even if mild, or who have come into contact with persons who could have contracted the virus, are invited to contact their GP to consider absence from work.Again as a precautionary measure, all employees are invited to reduce business travel to areas close to those affected by Authority measures, where possible giving preference to meetings via video-conferencing or phone links. Suppliers are invited to abide by these measures adopted by the company. 20200224_Hera_Group_protection_measures_against_the_coronavirus.1583164102.pdf 2020-02-24 All services are operating normally. In any event, customers are advised to prefer the use of phone and online contact methods, including the My Hera app Read more together_110.1588000544.png
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Hera acquires 2.5% of Ascopiave's share capital from Amber

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31/01/2020

Hera among the contributors of the SDG Action Manager

SDG_Action_110 Hera is part of the international team which collaborated in the conception and design of SDG Action Manager, the tool launched on 29 January 2020 by the United Nations Global Compact and BLAB with the aim of involving all cultural and business sectors in the building a Common Global Agenda, to improve people's lives and save our planet. SDG Action Manager offers a transversal way, to every type of business, an opportunity to know, manage and directly improve sustainability performance. The tool brings together the characteristics of B Lab's B Impact Assessment, the Ten Principles of the UN Global Compact and the Sustainable Development Goals UN agenda, and enables commercial activities to self-evaluate themselves in a dynamic way, arriving at a comparative analysis and a subsequent improvement. The international team also includes 2 other Italian companies, Enel and Chiesi Farmaceutici, also included, like the Hera Group, among 65 stakeholders who stand out for good industry practices: 30 business companies with competence in corporate sustainability and 36 bodies of the civil society, UN organizations and academia. SDG_Action_870 2020-01-31 Read more sdg_870.1580463032.jpg The tool provides all types of business an opportunity to learn about, manage, and directly improve their sustainability performance https://bcorporation.net/welcome-sdg-action-manager Visit B Corporation website SDG_Action_110
30/01/2020

The Hera Group is once again a Top Employer

TE_2020_110 Never change a winning team. On the contrary: invest in it, to make it bigger and stronger. The Hera Group knows this well, and continues to dedicate resources, attention and commitment to its 9,000 employees. All of this has been certified, for the eleventh consecutive time, by the Holland-based Top Employers Institute, which has been researching quality standards in people practices since 1991. Hera has once again been recognised for its strategy, focused on people, and its best practices in terms of welfare, workplace environment, development and training. Top Employers is one of the most prestigious awards in this area, internationally. The exacting process through which companies are selected and certified is based on data analyses and detailed assessments concerning: investments in training and development, welfare policies and on-boarding for new hires, careful planning of selection processes and career paths, strategies aimed at increasing talent, corporate culture and a constructive workplace. Attention towards human resources is a key part of the Hera Group's strategic management. After all, the rapid changes seen in its external context, with factors including the environment, society, markets and technology, call for businesses to become increasingly agile, geared towards continuous improvement and able to do business while pursuing goals that are in the common interest. The Group's organisational procedures themselves are highly innovative, based on getting all employees involved, so that they can give meaning to their concrete operations, in line with the company's purpose. In so doing, Hera relies on a few of the best practices that have distinguished it for some time. Most importantly, "Hextra", the integrated corporate welfare plan intended for all Group employees (with investments reaching 4.9 million euro in 2019), which is characterised by an amount of monetary resources that can be "customised" by each worker, based on their own needs, as well as the possibility of converting part of their bonus for results into further welfare benefits. In order to improve work quality and agility, offices and workplaces have been made increasingly comfortable, functional and collaborative. As early as 2017, smart working was introduced, which, after a trial phase that produced positive and significant results, now involves over 1,500 employees. The Group's commitment to guaranteeing equal opportunity, along with inclusion and diversity valorisation, remains constantly present, as is proved by its recent inclusion in the 2020 Bloomberg Gender-Equality Index and the Refinitiv (priorly Thomson Reuters) "Diversity & Inclusion Index", which in 2019 saw Hera rank third in Italy and fourteenth worldwide, furthermore qualifying as the leading multi-utility overall. These are important results, considering that diversity and inclusion is an increasingly central issue for the international financial community, with investors becoming more interested in listed companies with excellent policies in this area. TE_2020_870 20200130_Top_Employers_2020.1580396096.pdf 2020-01-30 Read more top_employer_2019_870x320.1580396135.png The Group has been certified for the eleventh consecutive year, rewarding a strategic management that focuses on people and gets them involved in pursuing shared goals. Investments in welfare, training, diversity and innovation continue https://www.top-employers.com/en/ /group_eng/working-at-hera-group Visit Top Employers website Visit the "Working in Hera Group" web area Further Informations TE_2020_110

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Hera SpA, Viale Carlo Berti Pichat 2/4, 40127 Bologna, Tel.051287111 www.gruppohera.it