NEW NOTICE TO SUPPLIERS
 

The full digitalisation of all contract document management is now active. In particular, via Hera_Pro, the suppliers and contractual contacts of the Hera Group are able to:

• manage all contractual documentation via the portal, including contracts signed with temporary groupings of companies and/or consortia;
• submit the necessary documentation for subcontracts;
• manage the supplier control checklists digitally, to ensure performance monitoring and the resolution of any non-conformities.

How Vendor Performance Rating will change

A new method for calculating the Performance Rating has also been introduced. It plays an increasingly important role in supplier selection.

The main new elements for calculating the Performance Rating – calculated for each Product Group – are as follows:

• frequency of checks differentiated according to the criticality of the product (quarterly, semi-annual or annual);
• bonus score after positive checklists;
• weighted bonus and penalty scores based on the value and duration of the contract.

To ensure greater visibility of the supplier’s performance, we have revised the range of the “Performance Rating” scale as follows:

• minimum invitability threshold reduced to 25 points and consequent harmonisation of the existing performance rating to align the previous ratings with the new criteria (minus 25 points for all);
• qualification in a new product group => 50 points.

Use Hera_Pro to take advantage of all its benefits

All procurement document management will be handled in Hera_Pro and we kindly ask you to update your company data by uploading administrative and execution documents (e.g. a list of vehicles, equipment, personnel) of your company in accordance with the various Operational Manuals.

After you have set up your Personnel/Vehicles/Equipment registry, the platform will provide you with the following benefits:

• fewer documents and all in one place;
• synergy between qualification, tender and contract performance documents;
• an individual archive to store documents required for different contracts only once, thereby avoiding re-submission;
• smart management of all contractual documentation;
• complete digitalisation of communication (chat) replacing other forms (e-mail, certified e-mail, mail, etc.);
• digital schedule, complete with automatic notifications.

For any clarification or support on the use of Hera_Pro for document management, you can get in touch with your Contract Contact Person.