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Web Content Article · written-by LUCIA ALGISI on-date May 12, 2024 9:24 PM
Bloomberg Hera Q1 2024 Earnings Call (1).pdf Q1 BBNWNRy6J_c https://investornews.gruppohera.it/en/?n=228 Audio recording of the 1Q 2024 video conference.mp3 Financial report as at 31 March...
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Web Content Article · written-by LUCIA ALGISI on-date May 9, 2023 12:33 PM
Transcript Q1 2023.pdf Transcript H1 2023.pdf Transcript Q3 2023.pdf Bloomberg Hera FY2023 Earnings Call.pdf Bloomberg Hera BP 2027 Update Call.pdf Q1 H1 Q3 Y Business Plan Sustainability...
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Web Content Article on-date Aug 26, 2021 10:24 AM
1 colonna SI Annual Report 2020 NO No Financial results as of 31/12/2020 Sinistra
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Web Content Article · written-by Palvi Andrea Tonziello on-date May 11, 2022 12:18 PM
HERA_1Q2022_Transcript.pdf HERA_1H2022_Transcript.pdf HERA_9M2022_Transcript.pdf 21.03.2022-HRA.MI-Transcript FY2022.pdf Transcript BP 2026.pdf Q1 1H 9M Y Business Plan null null null...
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Web Content Article on-date Aug 26, 2021 10:26 AM
1 colonna SI Annual Report 2019 NO No Financial results as of 31/12/2019 Sinistra
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Web Content Article this-result-comes-from-the-x-version-of-this-content · written-by Palvi Andrea Tonziello on-date Nov 9, 2021 11:48 AM
Transcript 1Q 2021.pdf Transcript_1H_21.pdf Transcript risultati 3Q 2021.pdf HERA_FY2021_Transcript.pdf 8156009414FD99443B48-2021-12-31-it_preview.xhtml Q1 H1 9M Y Business Plan...
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Web Content Article on-date Aug 26, 2021 10:29 AM
1 colonna SI Annual Report 2018 NO No Financial results as of 31/12/2018 Sinistra
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Web Content Article this-result-comes-from-the-x-version-of-this-content on-date Mar 23, 2021 6:06 PM
Transcript_1Q_20.1590659178.pdf Transcript_1H20.1596703225.pdf Transcript 3Q 2020 Transcript_Y2020.pdf Transcript Business Plan to 2024 Q1 H1 9M Y Business Plan Sustainability Report null...
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Web Content Article on-date Aug 26, 2021 10:52 AM
1 colonna SI Annual Report 2017 NO No Financial results as of 31/12/2017 Sinistra
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Web Content Article this-result-comes-from-the-x-version-of-this-content on-date Aug 20, 2020 11:29 AM
Transcript_1Q19.1560256495.pdf Transcript_1H19.1566915583.pdf Transcript_3Q19.1576851216.pdf Transcript_4Q_19.1586415299.pdf Q1 H1 9M Y Business Plan Sustainability Report null null null...
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Web Content Article on-date Aug 26, 2021 10:53 AM
1 colonna SI Annual Report 2016 NO No Financial results as of 31/12/2016 Sinistra
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Web Content Article this-result-comes-from-the-x-version-of-this-content on-date Jan 20, 2021 7:25 PM
Transcript_1Q_2018.1529323276.pdf Transcript_2Q_2018.1536939478.pdf Transcript_3Q_18.1551693284.pdf Transcript_Y18.1560256715.pdf Q1 H1 9M Y Business Plan Sustainability Report null null...
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Web Content Article on-date Aug 26, 2021 10:53 AM
1 colonna SI Annual Report 2015 NO No Financial results as of 31/12/2015 Sinistra
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Web Content Article this-result-comes-from-the-x-version-of-this-content on-date Aug 20, 2020 11:51 AM
Transcript_1Q2017.1496938153.pdf GruppoHera_transcript_1H2017.1504004890.pdf Transcript_3Q_2017.1529323710.pdf Transcript_Y2017.1529323499.pdf Q1 H1 9M Y Business Plan Sustainability Report ...
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Web Content Article on-date Aug 26, 2021 10:54 AM
1 colonna SI Annual Report 2014 NO No Financial results as of 31/12/2014 Sinistra
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Web Content Article this-result-comes-from-the-x-version-of-this-content on-date Aug 20, 2020 11:59 AM
Transcript_1Q2016.1468502631.pdf Transcript_1H2016.1471882357.pdf Transcript3Q_2016.1483542877.pdf Transcript_Y2016.1496940355.pdf Q1 H1 9M Y Business Plan Sustainability Report null null...
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Web Content Article on-date Aug 26, 2021 10:54 AM
1 colonna SI Annual Report 2013 NO No Financial results as of 31/12/2013 Sinistra
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Web Content Article this-result-comes-from-the-x-version-of-this-content on-date Aug 20, 2020 12:10 PM
Transcript_1Q2015.1433838865.pdf Transcript_1H2015.1442406786.pdf Transcript_3Q2015.1453374100.pdf Transcript_Y2015.1490709198.pdf Q1 H1 9M Y Business Plan Sustainability Report null null...
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Web Content Article on-date Aug 26, 2021 10:56 AM
1 colonna SI Annual Report 2012 NO No Financial results as of 31/12/2012 Sinistra
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Web Content Article this-result-comes-from-the-x-version-of-this-content on-date Aug 20, 2020 12:20 PM
Transcript_1Q2014.1402655015.pdf Transcript_1H2014.1410878899.pdf Transcript_3Q2014.1420711133.pdf Transcript_Y2014.1433839164.pdf Q1 H1 9M Y Business Plan Sustainability Report null null...
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With our digital payment solutions, you can pay your bills quickly, easily and securely, directly from your smartphone or home PC.
Once upon a time there was paper-based billing. As soon as you saw the envelope in your mailbox you would start the usual rant: get the postal payment order, find the cash, and above all, a lot of patience to face the endless queues at the post office or at the tobacconist's.
Today: your bill is digital and you pay with a click, from the comfort of your home and with your smartphone.
No, it didn't take a time-travel machine to get to here. What only a few years ago seemed unthinkable, was our commitment to make Hera an even more digital company. Our mission has always been to fulfil the needs and requirements of our customers, who nowadays show that they want to express themselves through smarter ways of consumption. Such as digital payments, which can transform a repetitive and even somewhat boring activity, like paying bills, into a fast, simple and safe routine; the environment also benefits because by doing so, we contribute to reducing the use of paper.
Today, there are several digital solutions (add links to The Bill > Bill payment page) that we offer our customers to help them pay without queues, without wasting time and without any risk. Thanks to our partnership with Unicredit we were the first in Italy to generate no fewer than 6 million virtual IBAN codes, which we communicated in bills or invoices. Thanks to this customers can complete their payments directly from their Internet banking site, quickly and easily. Thanks to its multi-bank and multi-channel approach, CBILL also lets our users make payments from the dashboard of their online bank, providing complete and integrated coverage of the entire bill collection process, from notice issuance to settlement.
Many customers have subscribed to the Online Services of the Hera Group or use our myHera app . For them we thought of two even smarter payment methods, such as Jiffy/Bancomat Pay, with which you just need to enter your mobile phone number to be debited from your current account, and Amazon Pay, which is directly linked to your Amazon account and your default credit cards. There are a total of 149 digital wallets that we have made available to our customers, such as Masterpass, Pay with Postepay, and Apple Pay, which simplify payments via smartphone or desktop, providing a transparent and straightforward user experience.
The digitalisation of our services is one of the pillars of our path towards the UN’s 2030 Global Agenda, in line with the European Union's strategy for creating a digital single market. "In 2017 alone, we invested Euro 78 million in projects designed to spread digitalisation, in areas such as smart cities, data analytics, business intelligence, Utilities 4.0, circular economy, and customer experience. We are already the most digital utility company among the 13 examined in a survey by Utilitatis, but that's not enough. The service sector is constantly changing, and the partnerships we have entered into are crucial to making a quantum leap and addressing the needs of our customers”, explains Stefano Venier, CEO of Hera Group from April 2014 to April 2022.
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