Cookie policy - Hera Group
Cookie Policy of www.eng.gruppohera.it
This Cookie Policy includes information relating to cookies and similar technologies that enable this Website to achieve the purposes described below. These technologies allow the Data Controller to collect and save information (for example through the use of Cookies) or to use resources (for example by running a script) on the User's device when the latter interacts with this Website.
Cookies are small pieces of text, normally consisting of strings of letters and/or numbers, which are sent by the Website and stored by the browser installed on the device used for browsing (PC, smartphone, tablet, etc.). The cookies are then retransmitted to the Website upon a subsequent visit by the same device.
Cookies allow you to store information about the visits made to the Website and represent a very useful technology, since they facilitate the running of the Website, making it more efficient. Without cookies, the Website would have no way of "remembering" certain information, such as maintaining access to a reserved area or counting how many unique users land on the site in a given period of time.
Cookies can be classified according to the following parameters:
- duration: session or persistent cookies;
- origin: first-party or third-party cookies;
- purpose: technical cookies, analytical cookies and profiling cookies.
Cookies that expire at the end of a browser session (normally when the browser is closed or when the session expires) are called session cookies and are useful, for example, to keep the browsing session active. Cookies that, on the other hand, are stored for a longer period of time (between sessions) are called persistent cookies and are useful, for example, to remember preferences (for example, language) or to offer targeted advertising.
The definition of first party or third party refers to the website or domain that installs the cookie. First-party cookies are installed directly from the Website, while third-party cookies are installed from a different domain, for example, in the event that the Website incorporates elements from other services, such as advertising platforms.
- technical cookies, aimed at ensuring the correct use of the Website content and/or of the services requested, will hereunder be identified as Required. These are strictly necessary tools, insofar as they enable the Website to function properly and allow you to browse.
Consent is not required for their installation; - analytical cookies, tools for analysis of the behaviours of visitors to the Website, will be identified below in the Measurement section.
Consent is required for their installation; - profiling cookies, used to track user navigation (including outside the Website) and promote personalised and relevant advertising content in line with the preferences expressed when browsing, will hereunder be identified in the Functionality, Experience and Marketing sections.
Consent is required for their installation.
It should be specified that the purposes usually served by a cookie can also be achieved through other similar technologies (e.g. certain features that enable devices to be identified so that visits to the Website can be analysed).
For the sake of simplicity, these technologies are briefly referred to as "Tracking Tools" in this document, unless there is a reason to differentiate. For example, although Cookies can be used in both web and mobile browsers, it would be inappropriate to talk about Cookies in the context of mobile applications, since they are Tracking Tools that require the presence of a browser. For this reason, within this document the term Cookie is only used to specifically indicate that specific type of Tracking Tool.
Some of the purposes for which Tracking Tools are used may, as mentioned, require the User's consent. If consent is given, it can be freely withdrawn at any time by following the instructions contained in this document and, in any case, by accessing the preferences panel by clicking on "Cookie Policy - Review your cookie choices", present in the footer of each page of the site. This Website uses Tracking Tools managed directly by the Data Controller (commonly known as "first-party" Tracking Tools) and Tracking Tools that enable services provided by third parties (commonly known as "third-party" Tracking Tools). Unless otherwise specified within this document, such third parties have access to the respective Tracking Tools.
Duration and expiry of Cookies and other similar Tracking Tools may vary depending on the settings configured by the Data Controller or by each third-party provider. Some of them expire at the end of the User's browsing session.
In addition to what is specified in the description of each of the categories below, Users can obtain more detailed and up-to-date information on the duration, as well as any other relevant information - such as the presence of other Tracking Tools - in the privacy policies of the respective third-party providers (through the links provided) or by contacting the Data Controller.
The information below describes the Cookies and Tracking Tools used by this Website.
Activities strictly necessary to ensure the running of this Website and the provision of the Service
Other activities involving the use of Tracking Tools
How to manage preferences and give or withdraw consent
There are several ways to manage preferences related to Tracking Tools and to give or withdraw consent, where necessary:
Users can manage preferences related to Tracking Tools directly through their device settings - for example, they can prevent the use or storage of Tracking Tools.
In addition, whenever the use of Tracking Tools depends on consent, Users may give or withdraw such consent by setting their preferences within the cookie policy or by updating those preferences through the privacy widget for consent-related preferences, if any.
Thanks to special browser or device functions, it is also possible to remove previously saved Tracking Tools, including those used to save the consent-related preferences initially expressed by the User.
Other Tracking Tools present in the browser's local storage can be removed by clearing the browsing history.
With regard to Third-Party Tracking Tools, Users can manage their preferences by visiting the relevant opt-out link (if available), using the tools described in the third party's privacy policy or by contacting the third party directly.
Identify the settings related to the Tracking Tools
Users can, for example, find information on how to manage Cookies in some of the most popular browsers at the following addresses:
Users can also manage some Tracking Tools for mobile applications by disabling them through the appropriate device settings, such as mobile advertising settings or tracking settings in general (Users can check the device settings to identify the relevant one).
How to opt out of interest-based advertising
Notwithstanding the foregoing, Users are informed of the option to use the information on YourOnlineChoices (EU and UK), Network Advertising Initiative (USA) and Digital Advertising Alliance (USA), DAAC (Canada), DDAI (Japan) or other similar services. With these services it is possible to manage the tracking preferences of most advertising tools. The Data Controller therefore advises Users to use such resources in addition to the information provided herein.
The Digital Advertising Alliance also provides an application called AppChoices which helps Users control behavioural advertising on mobile applications.
Consequences related to the refusal to use Tracking Tools
Users are free to decide whether or not to allow the use of Tracking Tools. However, it should be noted that Tracking Tools enable this Website to provide Users with a better experience and enhanced functionalities (in line with the purposes outlined herein). Therefore, if the User decides to block the use of Tracking Tools, the Data Controller may not be able to provide the relevant functionalities.
Transfers of data to countries outside the EU
The use of some services on this website implies, through third-party tracking tools, the transfer of data to countries outside of the European Economic Area. These are services that involve the transfer of data to the USA, however, the Importing Parties are Companies that adhere to the EU-U.S. Data Privacy Framework (also referred to as DPF) and therefore ensure an adequate level of protection of the personal data transferred.
Data Controller
Hera S.p.A. - Viale Carlo Berti Pichat, 2/4 - 40127 Bologna (Italy)
Since the use of third-party Tracking Tools on this Website cannot be fully controlled by the Data Controller, any specific reference to third-party Tracking Tools is to be considered indicative. In order to obtain complete information, Users are kindly invited to check the privacy policy of the respective third-party services listed in this document.
Given the objective complexity of identifying tracking technologies, Users are invited to contact the Data Controller if they wish to receive further information about the use of such technologies on this Website at the following address: protocolloheraspa@gruppohera.it
Users who believe that the processing of personal data relating to them, carried out through this site, is in violation of the provisions of the GDPR have the right to lodge a complaint with the Italian Data Protection Authority (pursuant to Art. 77 of the GDPR).
The Data Protection Officer (DPO) can be contacted at the e-mail address: dataprotectionofficer@gruppohera.it
Data recipients
Your personal data will not be disclosed.
For reasons exclusively functional to its management, the data will be processed by persons duly designated as Data Processors (as defined hereunder).
In particular, personal data may be processed by:
- Website management and maintenance provider (Consorzio Reply Public Sector; Deda Digital S.r.l.);
- associated or subsidiary companies of Hera Group;
Personal data may also be disclosed to public and private entities for which the disclosure of your data is required by EU provisions and legal, regulatory or contractual requirements.
Definitions and legal references
Personal Data (or Data)
Any information which, directly or indirectly, also in connection with any other information, including a personal identification number, makes a natural person identified or identifiable, constitutes personal data.
Usage Data
This is the information collected automatically through this Website (also by third-party applications integrated into this Website), including: the IP addresses or domain names of the computers used by the User who connects to this Website, the addresses in URI (Uniform Resource Identifier) notation, the time of the request, the method used in forwarding the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.), the country of origin, the characteristics of the browser and the operating system used by the visitor, the various timing connotations of the visit (for example, the time spent on each page) and the details relating to the itinerary followed within the Application, with particular reference to the sequence of the pages viewed, the parameters relating to the User's operating system and computer environment.
User
The individual using this Website who, unless otherwise specified, coincides with the Data Subject.
Data Subject
The natural person to whom the Personal Data refers.
Data Processor (or Processor)
The natural person, legal entity, public administration and any other entity that processes personal data on behalf of the Data Controller, as set out in this privacy policy.
Data Controller (or Controller)
The natural or legal person, public authority, agency or other body which, jointly or severally with others, determines the personal data processing purposes and methods and the tools adopted, including the security measures relating to the running and use of this Website. The Data Controller, unless otherwise specified, is the owner of this Website.
This Website (or this Application)
The hardware or software tool through which Users' Personal Data are collected and processed.
Service
The Service provided by this Website as defined in the relevant terms (if any) on this website/application.
European Union (or EU)
Unless otherwise specified, any reference to the European Union contained in this document is understood to be extended to all current member states of the European Union and the European Economic Area.
Cookies
Cookies are Tracking Tools that consist of small portions of data stored within the User's browser.
Tracking Tool
Tracking Tool means any technology - e.g. Cookies, unique identifiers, web beacons, integrated scripts, e-tags and fingerprinting - that allows to track Users, for example by collecting or saving information on the User's device.
Legal references
Unless otherwise specified, this privacy policy applies solely to this Website.
Last updated: 24 april 2024
iubenda hosts this content and collects only the Personal Data that are strictly necessary for its provision.