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Web Content Article · written-by LUCIA ALGISI on-date Mar 23, 2021 4:31 PM
SI The Group has achieved significant, continuous and uninterrupted growth, leading it to increase its size by almost seven times in 20 years. This is therefore a story of growth, low risk and...
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Web Content Article · written-by LUCIA ALGISI on-date Mar 23, 2021 4:27 PM
SI The Group has adopted a traditional governance model, based on a Board of Directors marked by: an integrated system, strongly oriented towards sustainability (mission, code of ethics, Ethics and...
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Web Content Article on-date Mar 24, 2021 12:41 PM
No Online report Y2020 Bianco Si GRUPPO
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Web Content Article · written-by LUCIA ALGISI on-date Mar 23, 2021 5:00 PM
SI Page updated 26 March 2024 NO No Didn't find what you're looking for? Email us Sinistra
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Web Content Article · written-by LUCIA ALGISI on-date Mar 23, 2021 5:00 PM
No Risk treatment and management Contribution to revenues and Regulated Asset Base Risk governance at Hera Hera business has a very conservative risk profile being built up by primary utility...
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Web Content Article · written-by LUCIA ALGISI on-date Mar 23, 2021 4:15 PM
SI Page update 26 March 2024 NO No Sinistra
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Web Content Article · written-by LUCIA ALGISI on-date Mar 23, 2021 4:19 PM
No Resilience in results Potential from M&As Creating both economic and ESG value Sustainability commitment Dividend policy Stable governance Reference market Investment by “issue” Valuation ...
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Web Content Article on-date Mar 23, 2021 5:38 PM
No Financial soundness Financial solidity indexes summary of Hera's financial profile MLN € 2020 2019 2018 2017 2016 2015 Average cost of money (%) 3.0 3.5 3.7 3.6 3.7 3.8 Short t. fin. debt...
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Web Content Article on-date Mar 23, 2021 4:56 PM
No Hera business model The potential of the M&A market M&A: Hera track record To learn more: Divestments track record M&A Hera's history demonstrates the effectiveness of the model for...
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Web Content Article on-date Mar 23, 2021 5:40 PM
SI To learn more Page update 24 March 2021 NO No Financial profile 2008 2020.xls Statements of financial position 2006 2020.xls Sinistra
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Web Content Article · written-by LUCIA ALGISI on-date Mar 23, 2021 4:14 PM
SI Browse Hera’s Investor Case Browse NO No Sinistra
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Web Content Article on-date Mar 23, 2021 4:57 PM
SI Page update 24 March 2021 NO No Sinistra
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Web Content Article on-date Mar 23, 2021 4:08 PM
SI Mergers have been completed with multi-utilities held by public bodies, through share swaps with non-dilutive multiples. The entrance of new “partners” among shareholders has increased the...
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Web Content Article · written-by LUCIA ALGISI on-date Mar 23, 2021 4:09 PM
SI Hera pursues a growth strategy based on a multi-utility model, concentrated on four main businesses: gas, electricity, water and waste management. This allows us to maintain a balanced portfolio...
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Web Content Article · written-by LUCIA ALGISI on-date Mar 23, 2021 5:35 PM
SI Institutional investors The Hera Group’s overall shareholders include roughly 300 institutional investors holding approximately 400 million shares, 35% of which are owned by SRI funds. Source:...
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Web Content Article on-date Mar 23, 2021 5:33 PM
SI As at 31 December 2020 the Hera Group shareholding structure included 111 Municipalities of the reference territory which, together with the other public shareholders, hold a total of...
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Web Content Article on-date Mar 25, 2021 9:18 AM
398 BS 2020 2016-10-10 With the 2020 sustainability report we aim at offering our readers, in all their diversity, an increasingly clear and inclusive report, so that each of them can...
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Web Content Article on-date Mar 24, 2021 11:21 AM
2021-03-24 Results as at 31 December 2020 The year ended positively, despite the nationwide impact coming from the Coronavirus emergency, during which Hera stood by its stakeholders and provided...
Comunicati stampa: Price sensitive Financial Results Hera Spa -
Web Content Article on-date Mar 24, 2021 9:58 AM
Tomaso Tommasi di Vignano e Stefano Venier The Hera Group closed the 2020 financial year positively, as well as in all quarters, even during a particularly difficult year on account of the...
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Web Content Article on-date Mar 22, 2021 8:48 AM
World Water Day World Water Day celebrates water and raises awareness. On World Water Day 2021, dedicated to the theme 'The role of water in our society and how to defend it’, we renew our...
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With our digital payment solutions, you can pay your bills quickly, easily and securely, directly from your smartphone or home PC.
Once upon a time there was paper-based billing. As soon as you saw the envelope in your mailbox you would start the usual rant: get the postal payment order, find the cash, and above all, a lot of patience to face the endless queues at the post office or at the tobacconist's.
Today: your bill is digital and you pay with a click, from the comfort of your home and with your smartphone.
No, it didn't take a time-travel machine to get to here. What only a few years ago seemed unthinkable, was our commitment to make Hera an even more digital company. Our mission has always been to fulfil the needs and requirements of our customers, who nowadays show that they want to express themselves through smarter ways of consumption. Such as digital payments, which can transform a repetitive and even somewhat boring activity, like paying bills, into a fast, simple and safe routine; the environment also benefits because by doing so, we contribute to reducing the use of paper.
Today, there are several digital solutions (add links to The Bill > Bill payment page) that we offer our customers to help them pay without queues, without wasting time and without any risk. Thanks to our partnership with Unicredit we were the first in Italy to generate no fewer than 6 million virtual IBAN codes, which we communicated in bills or invoices. Thanks to this customers can complete their payments directly from their Internet banking site, quickly and easily. Thanks to its multi-bank and multi-channel approach, CBILL also lets our users make payments from the dashboard of their online bank, providing complete and integrated coverage of the entire bill collection process, from notice issuance to settlement.
Many customers have subscribed to the Online Services of the Hera Group or use our myHera app . For them we thought of two even smarter payment methods, such as Jiffy/Bancomat Pay, with which you just need to enter your mobile phone number to be debited from your current account, and Amazon Pay, which is directly linked to your Amazon account and your default credit cards. There are a total of 149 digital wallets that we have made available to our customers, such as Masterpass, Pay with Postepay, and Apple Pay, which simplify payments via smartphone or desktop, providing a transparent and straightforward user experience.
The digitalisation of our services is one of the pillars of our path towards the UN’s 2030 Global Agenda, in line with the European Union's strategy for creating a digital single market. "In 2017 alone, we invested Euro 78 million in projects designed to spread digitalisation, in areas such as smart cities, data analytics, business intelligence, Utilities 4.0, circular economy, and customer experience. We are already the most digital utility company among the 13 examined in a survey by Utilitatis, but that's not enough. The service sector is constantly changing, and the partnerships we have entered into are crucial to making a quantum leap and addressing the needs of our customers”, explains Stefano Venier, CEO of Hera Group from April 2014 to April 2022.
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