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Web Content Article · written-by LUCIA ALGISI on-date Nov 29, 2023 3:06 PM
Sinistra Immagine bolla Middle Card 3 - Prevention and control Prevention and control for safe water Every day, new substances are released into the environment.<br><b>To ensure the safety of...
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Web Content Article · written-by LUCIA ALGISI on-date Nov 30, 2023 10:19 AM
Sinistra Immagine bolla Middle Card 5 - PSBO PSBO: the gentle giant that protects the sea of Rimini <b>By 2024, Rimini's beaches will be 100 per cent safe-to-swim, thanks to the Optimised Seawater...
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Web Content Article · written-by LUCIA ALGISI on-date Nov 29, 2023 3:02 PM
Destra Immagine bolla Middle Card 2 - Kamstrup meters Kamstrup meters: sentries that can listen to the network <b>The IQFlow2200 meters are able to listen to the network</b> thanks to a built-in...
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Web Content Article · written-by LUCIA ALGISI on-date Nov 29, 2023 10:25 AM
SI Innovative and concrete projects NO No Sinistra
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Web Content Article · written-by LUCIA ALGISI on-date Apr 25, 2024 10:49 PM
Among the new features, from 20 November 2023 on the Hera_Pro portal it will be possible to handle all the necessary administrative documentation required from suppliers after they sign contracts...
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Web Content Article · written-by LUCIA ALGISI on-date Nov 16, 2023 5:11 PM
SI Contracts Management NO No Sinistra
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Web Content Article · written-by LUCIA ALGISI on-date Nov 16, 2023 10:14 AM
SI Manuals This manual provides useful information to create, modify, view, submit, delete and revoke procedures relating to injuries, near misses, accidents, environmental incidents and annual...
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Web Content Article · written-by LUCIA ALGISI on-date Nov 16, 2023 10:11 AM
Sì Webinar Presentations Webinar (part 4) “Digital management of complex contracts-subcontracts and new Vendor Rating model” Go-live of wave 3 of the Hera_Pro portal Management of the Temporary...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Nov 16, 2023 9:37 AM
No Suppliers’ Manuals User management manuals Qualification management manuals Tender manuals <div><img...
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Web Content Article · written-by THOMAS CECCONI on-date Nov 15, 2023 3:03 PM
SI General Manager of Uniflotte S.r.l. She was born in Forlì in 1971. As of 1 October 2023, she is General Manager of Uniflotte S.r.l. and is responsible for managing the Hera Group's corporate...
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Web Content Article · written-by LUCIA ALGISI on-date Nov 15, 2023 2:48 PM
No Information management at supplier-level Information management at contract-level Chat Work Injuries Management Digital management of the documentation supporting the executive part of the...
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Web Content Article · written-by LUCIA ALGISI on-date Nov 15, 2023 2:38 PM
SI The Supplier evaluation process is fundamental to the Hera Group and covers all product categories in relation to signed orders and contracts. It involves continuous monitoring of the extent to...
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Web Content Article · written-by THOMAS CECCONI on-date Nov 15, 2023 2:56 PM
false She was born in Forlì in 1971. As of 1 October 2023, she is General Manager of Uniflotte S.r.l. and is responsible for managing the Hera Group's corporate fleet and waste container business....
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Web Content Article · written-by Palvi Andrea Tonziello on-date Nov 15, 2023 11:46 AM
Media Quattro <i>Hera_Pro</i> Manuals <i>Hera_Pro</i> Faq icon_sezione_manuale.png icon_faq_hera_pro.png Bianco #08acac #08acac
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Web Content Article · written-by Palvi Andrea Tonziello on-date Nov 15, 2023 11:31 AM
No Being suppliers of the Hera Group Benefits of becoming a supplier Qualified suppliers contribute to achieving the Hera Group’s goals and foster the creation of shared value. Qualified suppliers...
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Web Content Article · written-by LUCIA ALGISI on-date Nov 15, 2023 11:31 AM
Sì Documentation How to apply to join the supplier list Registration The REGISTRATION process involves entering company and user details and is later completed with the REQUEST FOR QUALIFICATION....
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Web Content Article · written-by Palvi Andrea Tonziello on-date Nov 15, 2023 10:33 AM
Consult the section where public procedures for the purchase of goods are published, as the relevant regulations require the publication of a call for tenders.
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Web Content Article · written-by Palvi Andrea Tonziello on-date Nov 15, 2023 10:52 AM
Consult the new section containing useful information on the Work Injuries Management process.
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Web Content Article · written-by LUCIA ALGISI on-date Nov 15, 2023 10:30 AM
Transparency and equal opportunities in the management of the supplier list Supplier turnover overview.pdf
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Web Content Article · written-by Palvi Andrea Tonziello on-date Nov 15, 2023 10:16 AM
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With our digital payment solutions, you can pay your bills quickly, easily and securely, directly from your smartphone or home PC.
Once upon a time there was paper-based billing. As soon as you saw the envelope in your mailbox you would start the usual rant: get the postal payment order, find the cash, and above all, a lot of patience to face the endless queues at the post office or at the tobacconist's.
Today: your bill is digital and you pay with a click, from the comfort of your home and with your smartphone.
No, it didn't take a time-travel machine to get to here. What only a few years ago seemed unthinkable, was our commitment to make Hera an even more digital company. Our mission has always been to fulfil the needs and requirements of our customers, who nowadays show that they want to express themselves through smarter ways of consumption. Such as digital payments, which can transform a repetitive and even somewhat boring activity, like paying bills, into a fast, simple and safe routine; the environment also benefits because by doing so, we contribute to reducing the use of paper.
Today, there are several digital solutions (add links to The Bill > Bill payment page) that we offer our customers to help them pay without queues, without wasting time and without any risk. Thanks to our partnership with Unicredit we were the first in Italy to generate no fewer than 6 million virtual IBAN codes, which we communicated in bills or invoices. Thanks to this customers can complete their payments directly from their Internet banking site, quickly and easily. Thanks to its multi-bank and multi-channel approach, CBILL also lets our users make payments from the dashboard of their online bank, providing complete and integrated coverage of the entire bill collection process, from notice issuance to settlement.
Many customers have subscribed to the Online Services of the Hera Group or use our myHera app . For them we thought of two even smarter payment methods, such as Jiffy/Bancomat Pay, with which you just need to enter your mobile phone number to be debited from your current account, and Amazon Pay, which is directly linked to your Amazon account and your default credit cards. There are a total of 149 digital wallets that we have made available to our customers, such as Masterpass, Pay with Postepay, and Apple Pay, which simplify payments via smartphone or desktop, providing a transparent and straightforward user experience.
The digitalisation of our services is one of the pillars of our path towards the UN’s 2030 Global Agenda, in line with the European Union's strategy for creating a digital single market. "In 2017 alone, we invested Euro 78 million in projects designed to spread digitalisation, in areas such as smart cities, data analytics, business intelligence, Utilities 4.0, circular economy, and customer experience. We are already the most digital utility company among the 13 examined in a survey by Utilitatis, but that's not enough. The service sector is constantly changing, and the partnerships we have entered into are crucial to making a quantum leap and addressing the needs of our customers”, explains Stefano Venier, CEO of Hera Group from April 2014 to April 2022.
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