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Web Content Article · written-by Palvi Andrea Tonziello on-date Jan 9, 2021 4:14 PM
Bianco Find out more la_grande_macchina_del_mondo.png They are free programs of educational initiatives promoted by Hera in schools in the served areas, with which students can approach...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jan 9, 2021 4:08 PM
The Great Machine Of The World <br> aged 4 to 13 A well of science <br> aged 14 to 19 Work-Study Programme scuole.png https://ragazzi.gruppohera.it/progetti_didattici/...
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Dissertations and research Discover GrEnFIn project universita.png University We offer learning opportunities through company journeys, research activities and testimonials.
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Testimonials Relationship map business_school.png Business School We are present as a Group in management development areas.
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Inter-company events aziende.png Business We are open to dialogue and discussion with other companies for the development of knowledge around common challenges.
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Corporate universities The heracademy workshops Scientific writing mondo_scientifico.png Scientific world Attentive dialogue with innovation and focus and debate on key topics for the future.
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Training activities Innovation and change Employees Employees We believe in training as an indispensable factor for the growth and professional development of people, for the dissemination of...
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HerAcademy organizes workshops aimed at creating moments of discussion and reflection on the Group's strategic activities.
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jan 9, 2021 1:50 PM
5 December 2023.
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Web Content Article on-date Jan 9, 2021 1:44 PM
SI What is HerAcademy? Founded in 2011 with the aim of further developing the skills and behaviors of excellence within the Group, HerAcademy is our Corporate University. Through the comparison...
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Web Content Article on-date Jan 7, 2021 6:26 PM
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Web Content Article on-date Jan 7, 2021 3:27 PM
SI NO No Sinistra
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SI Go to the site NO No Sinistra
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SI NO No Sinistra
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Web Content Article · written-by THOMAS CECCONI on-date Jan 7, 2021 11:44 AM
SI Together to build the future Cookies disabled - content not available A large high-growth Group at the service of citizens and businesses Cookies disabled - content not available Go to YouTube...
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null null null null null null null null null null null null null null null null null null null null null null null null Our wealth, our people Our wealth, our people Our wealth, our people Our...
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SI NO Si Centrato
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Non-recyclable waste Where does they go? bg_rifiuti.png Read more NO SI Gruppohera Nero
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The Green Economy The “green economy” sector recovers and recycles waste Rifiuti - Numeri.png Read More NO SI Gruppohera Nero
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With our digital payment solutions, you can pay your bills quickly, easily and securely, directly from your smartphone or home PC.
Once upon a time there was paper-based billing. As soon as you saw the envelope in your mailbox you would start the usual rant: get the postal payment order, find the cash, and above all, a lot of patience to face the endless queues at the post office or at the tobacconist's.
Today: your bill is digital and you pay with a click, from the comfort of your home and with your smartphone.
No, it didn't take a time-travel machine to get to here. What only a few years ago seemed unthinkable, was our commitment to make Hera an even more digital company. Our mission has always been to fulfil the needs and requirements of our customers, who nowadays show that they want to express themselves through smarter ways of consumption. Such as digital payments, which can transform a repetitive and even somewhat boring activity, like paying bills, into a fast, simple and safe routine; the environment also benefits because by doing so, we contribute to reducing the use of paper.
Today, there are several digital solutions (add links to The Bill > Bill payment page) that we offer our customers to help them pay without queues, without wasting time and without any risk. Thanks to our partnership with Unicredit we were the first in Italy to generate no fewer than 6 million virtual IBAN codes, which we communicated in bills or invoices. Thanks to this customers can complete their payments directly from their Internet banking site, quickly and easily. Thanks to its multi-bank and multi-channel approach, CBILL also lets our users make payments from the dashboard of their online bank, providing complete and integrated coverage of the entire bill collection process, from notice issuance to settlement.
Many customers have subscribed to the Online Services of the Hera Group or use our myHera app . For them we thought of two even smarter payment methods, such as Jiffy/Bancomat Pay, with which you just need to enter your mobile phone number to be debited from your current account, and Amazon Pay, which is directly linked to your Amazon account and your default credit cards. There are a total of 149 digital wallets that we have made available to our customers, such as Masterpass, Pay with Postepay, and Apple Pay, which simplify payments via smartphone or desktop, providing a transparent and straightforward user experience.
The digitalisation of our services is one of the pillars of our path towards the UN’s 2030 Global Agenda, in line with the European Union's strategy for creating a digital single market. "In 2017 alone, we invested Euro 78 million in projects designed to spread digitalisation, in areas such as smart cities, data analytics, business intelligence, Utilities 4.0, circular economy, and customer experience. We are already the most digital utility company among the 13 examined in a survey by Utilitatis, but that's not enough. The service sector is constantly changing, and the partnerships we have entered into are crucial to making a quantum leap and addressing the needs of our customers”, explains Stefano Venier, CEO of Hera Group from April 2014 to April 2022.
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