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Web Content Article · written-by LUCIA ALGISI on-date May 13, 2024 9:03 PM
Financial results as at 31 March 2024 The consolidated financial results as at 31 March 2024 were approved by the Board of Directors of the Hera Group on May 14, 2024 Group 160.png Find out more...
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Web Content Article · written-by LUCIA ALGISI on-date May 13, 2024 5:52 PM
false Born in Pescara in 1972. He is lawyer at the Court of Cassation and expert in tax law and corporate compliance. He has over 20 years’ experience in the field of company criminal and...
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Web Content Article · written-by Giulia Lo Faro on-date Jun 4, 2024 6:02 PM
SI Federica Ravaioli General Manager Herambiente Servizi Industriali S.r.l. Born in Bologna in 1979. Since 6 May 2024, she has been the General Manager of HERAmbiente Servizi Industriali...
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Web Content Article · written-by LUCIA ALGISI on-date May 13, 2024 5:14 PM
SI Tommaso Rotella Vice Chairman Born in Pescara in 1972. He is lawyer at the Court of Cassation and expert in tax law and corporate compliance. He has over 20 years’ experience in the field of...
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Web Content Article · written-by LUCIA ALGISI on-date May 13, 2024 5:11 PM
Si Our Managers Bianco Si GRUPPO
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Web Content Article · written-by LUCIA ALGISI on-date Jun 4, 2024 5:53 PM
Si Our Managers Bianco Si GRUPPO
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Web Content Article · written-by LUCIA ALGISI on-date May 10, 2024 12:08 AM
SI Emidio Castelli Business Unit Water Manager He was born in Ascoli Piceno in 1966. As of 1 February 2024, Emidio is the Director of Water Resources, responsible for the management of activities...
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Web Content Article · written-by LUCIA ALGISI on-date May 9, 2024 11:59 PM
false He was born in Ascoli Piceno in 1966. As of 1 February 2024, Emidio is the Director of Water Resources, responsible for the management of activities pertaining to the integrated water service...
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Web Content Article · written-by FORTUNATO SAMBATARO on-date May 3, 2024 12:07 PM
Activities strictly necessary to ensure the running of this Website and the provision of the Service Cookie Policy Other activities involving the use of Tracking Tools Cookie Policy How to manage...
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Web Content Article · written-by LUCIA ALGISI on-date May 2, 2024 9:51 AM
SI Born in Pescara in 1972. He is lawyer at the Court of Cassation and expert in tax law and corporate compliance. He has over 20 years’ experience in the field of company criminal and...
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Web Content Article · written-by LUCIA ALGISI on-date May 2, 2024 9:49 AM
Si Tommaso Rotella Bianco Si GRUPPO
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Web Content Article · written-by LUCIA ALGISI on-date Apr 30, 2024 12:34 PM
Hera’s Ordinary and Extraordinary Shareholders Meeting, chaired by Executive Chairman Cristian Fabbri, was held in Bologna to approve the 2023 financial statements and the payment of a dividend...
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Web Content Article · written-by ANDREA GUERCI on-date Apr 29, 2024 6:29 PM
The Group continues along its path of uninterrupted growth, closing 2023 with record performance in the main operating and financial indicators, thus constantly creating value for its stakeholders.
Comunicati stampa: Shareholders’ meeting Hera Spa Price sensitive SOTTOSCRIZIONI ALERT: Price sensitive press release -
Web Content Article · written-by LUCIA ALGISI on-date Apr 25, 2024 11:13 PM
SI Have you already activated your account? Sign in to the new portal. Log in NO No Sinistra
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Web Content Article · written-by THOMAS CECCONI on-date Apr 25, 2024 11:07 PM
Combined Shape-min.png 6 colonne 6 colonne banner_mobile_accedi_hera_pro.png If you are a new supplier who has never worked for the Hera Group To access the new Hera_Pro platform, you must...
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Web Content Article · written-by LUCIA ALGISI on-date Apr 25, 2024 11:05 PM
SI NO Si Centrato
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Web Content Article · written-by LUCIA ALGISI on-date Apr 24, 2024 4:26 PM
The multiutility confirms itself among Italy’s most outstanding operators, securing the first and third positions, with reference to all macro-indicators, as proof of the very high standards...
Comunicati stampa: Hera Spa Other press releases -
Web Content Article · written-by LUCIA ALGISI on-date Apr 14, 2024 11:27 PM
Analyst presentation FY 2023.pdf
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Web Content Article · written-by LUCIA ALGISI on-date Apr 14, 2024 11:26 PM
Economic data FY 2023.xls
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Web Content Article · written-by LUCIA ALGISI on-date Apr 14, 2024 11:23 PM
Press Release FY 2023 .pdf
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With our digital payment solutions, you can pay your bills quickly, easily and securely, directly from your smartphone or home PC.
Once upon a time there was paper-based billing. As soon as you saw the envelope in your mailbox you would start the usual rant: get the postal payment order, find the cash, and above all, a lot of patience to face the endless queues at the post office or at the tobacconist's.
Today: your bill is digital and you pay with a click, from the comfort of your home and with your smartphone.
No, it didn't take a time-travel machine to get to here. What only a few years ago seemed unthinkable, was our commitment to make Hera an even more digital company. Our mission has always been to fulfil the needs and requirements of our customers, who nowadays show that they want to express themselves through smarter ways of consumption. Such as digital payments, which can transform a repetitive and even somewhat boring activity, like paying bills, into a fast, simple and safe routine; the environment also benefits because by doing so, we contribute to reducing the use of paper.
Today, there are several digital solutions (add links to The Bill > Bill payment page) that we offer our customers to help them pay without queues, without wasting time and without any risk. Thanks to our partnership with Unicredit we were the first in Italy to generate no fewer than 6 million virtual IBAN codes, which we communicated in bills or invoices. Thanks to this customers can complete their payments directly from their Internet banking site, quickly and easily. Thanks to its multi-bank and multi-channel approach, CBILL also lets our users make payments from the dashboard of their online bank, providing complete and integrated coverage of the entire bill collection process, from notice issuance to settlement.
Many customers have subscribed to the Online Services of the Hera Group or use our myHera app . For them we thought of two even smarter payment methods, such as Jiffy/Bancomat Pay, with which you just need to enter your mobile phone number to be debited from your current account, and Amazon Pay, which is directly linked to your Amazon account and your default credit cards. There are a total of 149 digital wallets that we have made available to our customers, such as Masterpass, Pay with Postepay, and Apple Pay, which simplify payments via smartphone or desktop, providing a transparent and straightforward user experience.
The digitalisation of our services is one of the pillars of our path towards the UN’s 2030 Global Agenda, in line with the European Union's strategy for creating a digital single market. "In 2017 alone, we invested Euro 78 million in projects designed to spread digitalisation, in areas such as smart cities, data analytics, business intelligence, Utilities 4.0, circular economy, and customer experience. We are already the most digital utility company among the 13 examined in a survey by Utilitatis, but that's not enough. The service sector is constantly changing, and the partnerships we have entered into are crucial to making a quantum leap and addressing the needs of our customers”, explains Stefano Venier, CEO of Hera Group from April 2014 to April 2022.
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