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Web Content Article · written-by Davide Donnarumma on-date Jul 12, 2023 2:57 PM
true Born in Cuneo in 1973. As General Manager of the company since 17 May 2023, he is responsible for planning the company's development, identifying new growth opportunities in the industry,...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jul 7, 2023 12:33 PM
No For furthers information: Hera’s Business model
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jul 10, 2023 2:53 PM
Only two months after the establishment of Horowatt, a NewCo between Hera Group and Orogel that within 2024 will create an innovative and sustainable agrivoltaic plant in the agricultural...
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Web Content Article · written-by LUCIA ALGISI on-date Jul 6, 2023 11:46 AM
The Annual General Meeting 2024 will be held on Tuesday, April 30, 2024 During 2024 AGM, financial results as at 31 December 2023 will be approved and major fiscal year events will be presented to...
Tipologia Evento: Price sensitive -
Web Content Article · written-by Palvi Andrea Tonziello on-date Jul 6, 2023 9:52 AM
2023-07-06 This transaction, strongly linked to the local social and industrial fabric, represents a major new commitment made by the Group to promote the energy transition and decarbonisation in...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jul 5, 2023 11:00 AM
The Hera Group will take part in the sixth edition of “Utilities and Infrastructure Conference”, organized by Mediobanca in Australia. 2023-11-29 sede_hera_110.1592477872.1603377620.jpg Sydney...
Tipologia Evento: Price sensitive -
Web Content Article · written-by Palvi Andrea Tonziello on-date Jul 5, 2023 11:51 AM
The Top management will meet most relevant investors based on the main financial communities to present the new Business plan to 2027 that will be presented in January 2024. 2024-01-15 ...
Tipologia Evento: Price sensitive -
Web Content Article · written-by Palvi Andrea Tonziello on-date Jul 5, 2023 11:04 AM
A selection of Italian public and private infrastructure companies will meet the international financial community to discuss their strategic and financial prospects. The event is organized by...
Tipologia Evento: Price sensitive -
Web Content Article · written-by Palvi Andrea Tonziello on-date Jul 3, 2023 11:32 AM
SI To learn more NO No Sinistra
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Web Content Article · written-by Palvi Andrea Tonziello on-date Sep 5, 2022 8:21 AM
Code of Conduct /group_eng/who-we-are/about-our-group/code-of-ethics
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Web Content Article · written-by LUCIA ALGISI on-date Jun 30, 2023 10:57 AM
SI Our Results We are committed to balancing economic and financial objectives with environmental and social sustainability, to create value for ourselves and for the local area we work in. 1,494.7...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 29, 2023 4:42 PM
Insieme di Link NRRP
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 29, 2023 2:28 PM
Acting through our subsidiary Hera Comm, we finalised the acquisition of 60% of Fratelli Franchini. Based in Rimini, this company has a consolidated experience in the area of designing, installing...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 29, 2023 9:24 AM
2023-06-29 Through its subsidiary Hera Comm, the Group has acquired 60% of the long-standing Rimini-based company, a reference point for technological systems and renewable energy throughout Italy,...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 28, 2023 5:15 PM
SI Cookies disabled - content not available Cookies disabled - content not available NO No Sinistra
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Web Content Article · written-by Marco Beccati on-date Jun 28, 2023 12:46 PM
2023 Sustainability report See the 2023 Sustainability Report Highlights SI Page updated on 11 April 2024 NO No https://eng.gruppohera.it/group_eng/sustainability/sustainability-report/sr...
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Web Content Article · written-by LUCIA ALGISI on-date May 9, 2024 11:13 PM
SI Page updated on 15 May 2024 NO No Sinistra
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With our digital payment solutions, you can pay your bills quickly, easily and securely, directly from your smartphone or home PC.
Once upon a time there was paper-based billing. As soon as you saw the envelope in your mailbox you would start the usual rant: get the postal payment order, find the cash, and above all, a lot of patience to face the endless queues at the post office or at the tobacconist's.
Today: your bill is digital and you pay with a click, from the comfort of your home and with your smartphone.
No, it didn't take a time-travel machine to get to here. What only a few years ago seemed unthinkable, was our commitment to make Hera an even more digital company. Our mission has always been to fulfil the needs and requirements of our customers, who nowadays show that they want to express themselves through smarter ways of consumption. Such as digital payments, which can transform a repetitive and even somewhat boring activity, like paying bills, into a fast, simple and safe routine; the environment also benefits because by doing so, we contribute to reducing the use of paper.
Today, there are several digital solutions (add links to The Bill > Bill payment page) that we offer our customers to help them pay without queues, without wasting time and without any risk. Thanks to our partnership with Unicredit we were the first in Italy to generate no fewer than 6 million virtual IBAN codes, which we communicated in bills or invoices. Thanks to this customers can complete their payments directly from their Internet banking site, quickly and easily. Thanks to its multi-bank and multi-channel approach, CBILL also lets our users make payments from the dashboard of their online bank, providing complete and integrated coverage of the entire bill collection process, from notice issuance to settlement.
Many customers have subscribed to the Online Services of the Hera Group or use our myHera app . For them we thought of two even smarter payment methods, such as Jiffy/Bancomat Pay, with which you just need to enter your mobile phone number to be debited from your current account, and Amazon Pay, which is directly linked to your Amazon account and your default credit cards. There are a total of 149 digital wallets that we have made available to our customers, such as Masterpass, Pay with Postepay, and Apple Pay, which simplify payments via smartphone or desktop, providing a transparent and straightforward user experience.
The digitalisation of our services is one of the pillars of our path towards the UN’s 2030 Global Agenda, in line with the European Union's strategy for creating a digital single market. "In 2017 alone, we invested Euro 78 million in projects designed to spread digitalisation, in areas such as smart cities, data analytics, business intelligence, Utilities 4.0, circular economy, and customer experience. We are already the most digital utility company among the 13 examined in a survey by Utilitatis, but that's not enough. The service sector is constantly changing, and the partnerships we have entered into are crucial to making a quantum leap and addressing the needs of our customers”, explains Stefano Venier, CEO of Hera Group from April 2014 to April 2022.
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