What about your bill? Pay it with a click
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Web Content Article on-date Jul 9, 2015 4:32 PM
One on one meetings, group meetings and plenary presentations for a comparison between the leading players in the infrastructure sector and the international financial community. Group's senior...
Tipologia Evento: Price sensitive -
Web Content Article on-date Jan 20, 2015 12:44 PM
Meeting of the Board of Directors to approve the financial report for the six months ending 30 June 2015. The BoD will meet in Bologna - Viale Berti Pichat 2/4 40127 Bologna at 11 am CEST. A press...
Tipologia Evento: Price sensitive -
Web Content Article on-date Jun 10, 2016 10:03 AM
Starting from 15 days prior to the price sensitive event, Hera cannot release any type of information related to the last trimester. However, it is possible to get in touch with the IR team for Q&A...
Tipologia Evento: Price sensitive -
Web Content Article on-date Jul 9, 2015 4:29 PM
The Hera Group participated in a conference organized by Mediobanca which , in addition to one one one meetings , see the CEOs of the largest multi -utility companies in the country , committed to...
Tipologia Evento: Price sensitive -
Web Content Article on-date Jul 29, 2015 5:31 PM
2014 dividend payment Fiorenza Bavieri 2015-06-22 Fiorenza Bavieri sede_hera_110.1592477872.1603377620.jpg 655 00:00:00 00:00:00 2014 dividend payment 1055 1 0 0 2015-06-22
Tipologia Evento: Price sensitive -
Web Content Article on-date Jul 9, 2015 4:28 PM
The Senior Management of Hera presents 1Q2015 financial results to national and international investors, while participating in a thematic conference organized by Unicredit and Kepler Cheuvreux ...
Tipologia Evento: Price sensitive -
Web Content Article on-date Jan 20, 2015 12:43 PM
Meeting of the Board of Directors to approve the financial report for the quarter ending 31 March 2015. Contact IR Team for further information. Laura Micaletto 2015-05-13 Pietro Agostini -...
Tipologia Evento: Price sensitive -
Web Content Article on-date Jan 20, 2015 12:23 PM
General Meeting of Shareholders to approve the financial statements for the previous fiscal year (2014). Contact IR Team for further information. Laura Micaletto 2015-04-28 Pietro Agostini -...
Tipologia Evento: Price sensitive -
Web Content Article on-date Jun 10, 2016 10:09 AM
Starting from 15 days prior to the price sensitive event, Hera cannot release any type of information related to the last trimester. However, it is possible to get in touch with the IR team for Q&A...
Tipologia Evento: Price sensitive -
Web Content Article on-date Jun 10, 2016 10:12 AM
Starting from 15 days prior to the price sensitive event, Hera cannot release any type of information related to the last trimester. However, it is possible to get in touch with the IR team for Q&A...
Tipologia Evento: Price sensitive
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With our digital payment solutions, you can pay your bills quickly, easily and securely, directly from your smartphone or home PC.
Once upon a time there was paper-based billing. As soon as you saw the envelope in your mailbox you would start the usual rant: get the postal payment order, find the cash, and above all, a lot of patience to face the endless queues at the post office or at the tobacconist's.
Today: your bill is digital and you pay with a click, from the comfort of your home and with your smartphone.
No, it didn't take a time-travel machine to get to here. What only a few years ago seemed unthinkable, was our commitment to make Hera an even more digital company. Our mission has always been to fulfil the needs and requirements of our customers, who nowadays show that they want to express themselves through smarter ways of consumption. Such as digital payments, which can transform a repetitive and even somewhat boring activity, like paying bills, into a fast, simple and safe routine; the environment also benefits because by doing so, we contribute to reducing the use of paper.
Today, there are several digital solutions (add links to The Bill > Bill payment page) that we offer our customers to help them pay without queues, without wasting time and without any risk. Thanks to our partnership with Unicredit we were the first in Italy to generate no fewer than 6 million virtual IBAN codes, which we communicated in bills or invoices. Thanks to this customers can complete their payments directly from their Internet banking site, quickly and easily. Thanks to its multi-bank and multi-channel approach, CBILL also lets our users make payments from the dashboard of their online bank, providing complete and integrated coverage of the entire bill collection process, from notice issuance to settlement.
Many customers have subscribed to the Online Services of the Hera Group or use our myHera app . For them we thought of two even smarter payment methods, such as Jiffy/Bancomat Pay, with which you just need to enter your mobile phone number to be debited from your current account, and Amazon Pay, which is directly linked to your Amazon account and your default credit cards. There are a total of 149 digital wallets that we have made available to our customers, such as Masterpass, Pay with Postepay, and Apple Pay, which simplify payments via smartphone or desktop, providing a transparent and straightforward user experience.
The digitalisation of our services is one of the pillars of our path towards the UN’s 2030 Global Agenda, in line with the European Union's strategy for creating a digital single market. "In 2017 alone, we invested Euro 78 million in projects designed to spread digitalisation, in areas such as smart cities, data analytics, business intelligence, Utilities 4.0, circular economy, and customer experience. We are already the most digital utility company among the 13 examined in a survey by Utilitatis, but that's not enough. The service sector is constantly changing, and the partnerships we have entered into are crucial to making a quantum leap and addressing the needs of our customers”, explains Stefano Venier, CEO of Hera Group from April 2014 to April 2022.
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