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Web Content Article · written-by Mario Egidio on-date May 26, 2024 12:32 PM
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Web Content Article on-date Jun 13, 2019 1:53 PM
Ferpi promoted the conference "Sustainability reporting - Best practices and case studies", held on 19 June in Milan at the headquarters of Banca Mediolanum from 16:00 to 18:30. During the event...
Tipologia Evento: Social Responsibility -
Web Content Article on-date Apr 8, 2019 3:09 PM
Aism - Associazione Italiana Sclerosi Multipla, Butterfly ONLUS, D.i.Re - Donne in Rete contro la violenza, Fondazione ANT Italia ONLUS e Save the Children. These are the five non-profit...
Tipologia Evento: Social Responsibility -
Web Content Article on-date Mar 1, 2019 10:54 AM
Hera is among the promoters of the Circular Economy Network, a project promoted by the Sustainable Development Foundation and by a group of companies and associations involved in the transition to...
Tipologia Evento: Social Responsibility -
Web Content Article on-date Aug 24, 2018 2:08 PM
"The CSR and Social Innovation Fair", Italy's most important event in the field of sustainability, returns to Bocconi University in Milan this year on 2nd and 3rd October. The central theme of this...
Tipologia Evento: Social Responsibility -
Web Content Article on-date Jul 31, 2017 1:16 PM
On 20 September, at the ALTIS business school, CSR Manager Network, in association with WBCSD and ASviS, is organising a meeting entitled: "Aligning corporate strategy with the SDGs: risks and...
Tipologia Evento: Social Responsibility -
Web Content Article on-date May 17, 2017 3:52 PM
ASviS in discussion with institutions, universities, research, business associations and civil society on analyses and proposals to ensure more effective and efficient networks, both physical and...
Tipologia Evento: Social Responsibility -
Web Content Article on-date Apr 6, 2017 4:49 PM
The risks and opportunities of the transition towards a low-carbon economy. Many institutional investors, including pension funds, insurance companies, index providers, credit rating agencies and...
Tipologia Evento: Social Responsibility -
Web Content Article on-date Feb 20, 2017 11:22 AM
The integration of sustainability into business at a strategic level and in the various operational processes is a lever that can help companies achieve long-term profitability targets, become more...
Tipologia Evento: Social Responsibility -
Web Content Article on-date May 20, 2016 3:48 PM
Why is it important for businesses to assess social impacts in the region? What strategic value might this have? What is the most effective methodological approach? Companies and experts in the...
Tipologia Evento: Social Responsibility -
Web Content Article on-date May 13, 2016 4:07 PM
ALTIS (Alta Scuola Impresa e Società) presents the event "Creating and measuring shared value", which will take place on Wednesday, 25 May, from 9.30am to 1pm at our headquarters at via San Vittore...
Tipologia Evento: Social Responsibility -
Web Content Article on-date May 14, 2015 11:29 AM
Programme of the day: 9:30 a.m. Welcome Coffee 10.00 a.m. Tomaso Tommasi di Vignano Executive Chairman Opening session 10.15 a.m. Filippo Bocchi Director of Corporate Social Responsibility, Hera...
Tipologia Evento: Social Responsibility -
Web Content Article on-date Feb 18, 2015 2:51 PM
The online conference (at 15.00), organised by CSR Europe in conjunction with Impronta Etica, Fondazione Sodalitas e Business for Society Belgium, represents a new opportunity for comparing and...
Tipologia Evento: Social Responsibility -
Web Content Article on-date Feb 18, 2015 10:17 AM
24 February 2015 - 14.30 - Sala Pio XI - Cattolica University, L.go Gemelli, Milan. The results of two studies, promoted by the CSR Manager Network, will be presented during the event: the first,...
Tipologia Evento: Social Responsibility
Asset Publisher
With our digital payment solutions, you can pay your bills quickly, easily and securely, directly from your smartphone or home PC.
Once upon a time there was paper-based billing. As soon as you saw the envelope in your mailbox you would start the usual rant: get the postal payment order, find the cash, and above all, a lot of patience to face the endless queues at the post office or at the tobacconist's.
Today: your bill is digital and you pay with a click, from the comfort of your home and with your smartphone.
No, it didn't take a time-travel machine to get to here. What only a few years ago seemed unthinkable, was our commitment to make Hera an even more digital company. Our mission has always been to fulfil the needs and requirements of our customers, who nowadays show that they want to express themselves through smarter ways of consumption. Such as digital payments, which can transform a repetitive and even somewhat boring activity, like paying bills, into a fast, simple and safe routine; the environment also benefits because by doing so, we contribute to reducing the use of paper.
Today, there are several digital solutions (add links to The Bill > Bill payment page) that we offer our customers to help them pay without queues, without wasting time and without any risk. Thanks to our partnership with Unicredit we were the first in Italy to generate no fewer than 6 million virtual IBAN codes, which we communicated in bills or invoices. Thanks to this customers can complete their payments directly from their Internet banking site, quickly and easily. Thanks to its multi-bank and multi-channel approach, CBILL also lets our users make payments from the dashboard of their online bank, providing complete and integrated coverage of the entire bill collection process, from notice issuance to settlement.
Many customers have subscribed to the Online Services of the Hera Group or use our myHera app . For them we thought of two even smarter payment methods, such as Jiffy/Bancomat Pay, with which you just need to enter your mobile phone number to be debited from your current account, and Amazon Pay, which is directly linked to your Amazon account and your default credit cards. There are a total of 149 digital wallets that we have made available to our customers, such as Masterpass, Pay with Postepay, and Apple Pay, which simplify payments via smartphone or desktop, providing a transparent and straightforward user experience.
The digitalisation of our services is one of the pillars of our path towards the UN’s 2030 Global Agenda, in line with the European Union's strategy for creating a digital single market. "In 2017 alone, we invested Euro 78 million in projects designed to spread digitalisation, in areas such as smart cities, data analytics, business intelligence, Utilities 4.0, circular economy, and customer experience. We are already the most digital utility company among the 13 examined in a survey by Utilitatis, but that's not enough. The service sector is constantly changing, and the partnerships we have entered into are crucial to making a quantum leap and addressing the needs of our customers”, explains Stefano Venier, CEO of Hera Group from April 2014 to April 2022.
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