The Forlì remote control technology hub, the heart of Hera
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Major shareholders Ranking Institutional investors Shares % of shares Change YTD Change % YTD 1,489,538,745 Source: public filing from Refinitiv as of 30 April 2019 1 Lazard Asset Management,...
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Major shareholders Ranking Institutional investors Shares % of shares Change YTD Change % YTD 1,489,538,745 Source: public filing from Refinitiv as of 31 July 2019 1 Lazard Asset Management,...
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Document on-date Jul 1, 2020 9:12 AM
Major shareholders Ranking Institutional investors Shares % of shares Change YTD Change % YTD 1,489,538,745 Source: public filing from Thomson One as of 31 August 2019 1 Lazard Asset Management,...
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Document on-date Jul 1, 2020 9:12 AM
Major shareholders Ranking Institutional investors Shares % of shares Change YTD Change % YTD 1,489,538,745 Source: public filing from Thomson One as of 30 September 2019 1 Lazard Asset...
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Document on-date Jul 1, 2020 9:12 AM
Major shareholders Ranking Institutional investors Shares % of shares Change YTD Change % YTD 1,489,538,745 Source: public filing from Thomson One as of 31 December 2019 1 Lazard Asset...
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Document on-date Aug 29, 2019 5:00 PM
Tiratura: 122.031 Diffusione: 90.800 Lettori: 1.032.000 Dir. Resp.:Paolo Giacomin Servizi di Media Monitoring Sezione:MODENA Foglio:1/1 Estratto da pag.:1,37 Edizione del:29/08/19 Rassegna del:...
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20190905_CorriereRomagnaImola_Cabine_elettriche_e_del_gas_riparte_la_riquilificazione.1567674259.pdf
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Tiratura: 122.031 Diffusione: 90.800 Lettori: 1.032.000 Dir. Resp.:Paolo Giacomin Servizi di Media Monitoring Sezione:FORLI-CESENA Foglio:1/1 Estratto da pag.:39 Edizione del:17/09/19 Rassegna...
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Document on-date Sep 19, 2019 11:42 AM
Tiratura: 122.031 Diffusione: 90.800 Lettori: 1.032.000 Dir. Resp.:Paolo Giacomin Servizi di Media Monitoring Sezione:RIMINI Foglio:1/2 Estratto da pag.:1,53 Edizione del:18/09/19 Rassegna del:...
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How do we monitor 6,600 plants and over 67,000 km of networks? With our Forlì Remote Control Technological Hub, which monitors operation in real time to detect failures and malfunctions of aqueducts, sewers, and energy distribution networks. It's a real engine that powers Hera's operation: discover all its numbers.
To run efficiently, cars need an engine that works optimally. Hera's engine is its Forlì Remote Control Technological Hub. This facility is unique in Italy and among the most advanced in Europe. It controls and monitors more than 6,600 plants and 67 thousand km of networks.
Our sophisticated IT system enables us to remotely control the water, sewerage, gas, and district heating distribution networks in real-time, and covers Hera Group's entire service area. It enables us to continuously monitor malfunctions or failures and take direct action on the systems.
In a control room of over 400 square meters, a team of 68 professionals controls the networks thanks to 130 monitors, 34 operating stations, and ten process engineering stations. Also, a giant 60 m2 screen enables operators to view networks and plants in real-time, monitoring them also using precise 3D representations, in addition to all the network operating parameters. The control room, the "heart" of Forlì's technological centre, receives over 9 million pieces of information daily through 360 thousand sensors installed throughout the local area. Every day, its operators handle about 8 thousand events or alarms coming from the field, with a broad range of criticality levels.
The synergy between networks and the remote control centre is also ensured by the technical call centre, that supports the emergency response service, and handles around 340 thousand incoming calls per year, equal to an average of over 920 per day, and around 150 thousand outgoing calls. Thanks to the information received in real-time and the very detailed graphical representations, our technicians can immediately assess the extent of each report and activate the necessary actions, such as local emergency services.
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