The Forlì remote control technology hub, the heart of Hera
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Document on-date Sep 30, 2014 11:15 AM
Progetti di Hera nelle scuole per conoscere ambiente, acqua, mare ed energia IMOLA . La grande macchina del mondo ingrana la quinta e si appresta ad accompagnare ì ra- gazzi a scuola durante...
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Document on-date Nov 11, 2014 12:27 PM
Sei ï esi verranno sorteggiati r, sono i' oltre candidature IMOLA. Fino al 15 ottobre sono aperte le iscrizioni a Electric Road, il concorso della multiutility che assegnerà a 6 imolesi l'utilizzo...
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Document on-date Nov 11, 2014 12:36 PM
Liscia o gassata? La migliore è l'acqua del rubinetto Cozza a pagina IX l.iscito vzs rt: -Migliot cIac(IJ4dd rubinetto LE ANALISI In un report di AcegasApsAmga l'etichetta con le...
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Document on-date Nov 11, 2014 12:40 PM
test iu grancie Europa» ® «L 'impianto . di Giustina . . . Hera: « S. » «I PRIMI TEST di verifica sui mac- chinari si sono svolti positivamente la scorsa settimana, quando sono ini- ziate le...
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Document on-date Dec 5, 2014 10:43 AM
L'UTILE CRESCE DEL 27% E IL MOL ARRIVA A 632 MLN Hera meglio de l-W -W le attese DI MARIA ELENA ZANINI Risultati sopra le attese nei nove mesi di Hera. Nonostante un lieve calo dei ricavi,...
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Document on-date Dec 5, 2014 10:53 AM
D FIORANO «Vogliamo passare al calcolo della tariffa puntuale dei rifiu- ti. È uno degli impegni che vorremmo portare a conclu- sione durante il nostro man- dato e nei prossimi giorni in-...
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Document on-date Dec 5, 2014 11:00 AM
Nera con Ecoenergy lancia Nerambiente Recuperi di Maria Elena Zanini H erambiente (controllata del gruppo Hera) ha completato l'acquisizione del ramo di azienda di Ecoenergy, società attiva nella...
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Document on-date Mar 25, 2019 9:51 AM
press release Bologna, 27 March 2019 Hera Group approves results at 31/12/2018 The multi-utility, included as of Monday 18 March in the FTSE MIB, closed the year with all main results...
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Document on-date Apr 8, 2019 2:47 PM
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Document on-date May 14, 2019 10:33 AM
Consolidate quarterly report as at 31 March 2019 Table of contents Introduction Governance and control bodies 01 Mission 02 CHAPTER 1 Directors’...
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Document on-date Aug 1, 2019 10:55 AM
D IC H IA R A Z IO N E A M B IE N T A L E 2 0 1 9 COMPLESSO IMPIANTISTICO I.T.F.I. Via Shakespeare 29 Bologna (BO) Rev. 0 del 09/04/2019 DATI AGGIORNATI AL 31/12/2018 ...
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Document on-date Aug 1, 2019 10:57 AM
D IC H IA R A Z IO N E A M B IE N T A L E 2 0 1 9 COMPLESSO IMPIANTISTICO Via dell’Energia Pozzilli (IS) Rev. 0 del 16/04/2019 DATI AGGIORNATI AL 31/12/2018 ...
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Document on-date Aug 1, 2019 11:00 AM
D IC H IA R A Z IO N E A M B IE N T A L E 2 0 1 9 COMPLESSO IMPIANTISTICO Via Cavazza 45 Modena (MO) Rev. 0 del 21/05/2019 DATI AGGIORNATI AL 31/12/2018 ...
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Document on-date Aug 1, 2019 11:03 AM
D IC H IA R A Z IO N E A M B IE N T A L E 2 0 1 9 COMPLESSO IMPIANTISTICO di Via Diana 44 Ferrara (FE) Rev. 0 del 05/06/2019 DATI AGGIORNATI AL 31/12/2018 ...
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Document on-date Aug 1, 2019 11:05 AM
D IC H IA R A Z IO N E A M B IE N T A L E 2 0 1 9 COMPLESSO IMPIANTISTICO Via Rio Della Busca Località Tessello, San Carlo CESENA (FC) Rev. 0 del 06/06/2019 DATI...
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Document on-date Jun 9, 2022 4:22 PM
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Document · written-by Palvi Andrea Tonziello on-date Jun 13, 2022 12:34 PM
Hera Group – 2021 Sustainability Report 1 | Focus on shared value, area by area Hera Group – 2021 Sustainability Report 2 | Bologna THE CREATION OF SHARED VALUE ... Pursuing...
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Document · written-by Palvi Andrea Tonziello on-date Jun 15, 2022 10:44 AM
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Document · written-by Palvi Andrea Tonziello on-date Jun 15, 2022 10:44 AM
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Document · written-by Palvi Andrea Tonziello on-date Jun 15, 2022 11:38 AM
press release Bologna, 15 June 2022 Hera Group once again ranks first in the 2022 Integrated Governance Index For the second year in a row, the Group leads the overall ranking in the index...
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How do we monitor 6,600 plants and over 67,000 km of networks? With our Forlì Remote Control Technological Hub, which monitors operation in real time to detect failures and malfunctions of aqueducts, sewers, and energy distribution networks. It's a real engine that powers Hera's operation: discover all its numbers.
To run efficiently, cars need an engine that works optimally. Hera's engine is its Forlì Remote Control Technological Hub. This facility is unique in Italy and among the most advanced in Europe. It controls and monitors more than 6,600 plants and 67 thousand km of networks.
Our sophisticated IT system enables us to remotely control the water, sewerage, gas, and district heating distribution networks in real-time, and covers Hera Group's entire service area. It enables us to continuously monitor malfunctions or failures and take direct action on the systems.
In a control room of over 400 square meters, a team of 68 professionals controls the networks thanks to 130 monitors, 34 operating stations, and ten process engineering stations. Also, a giant 60 m2 screen enables operators to view networks and plants in real-time, monitoring them also using precise 3D representations, in addition to all the network operating parameters. The control room, the "heart" of Forlì's technological centre, receives over 9 million pieces of information daily through 360 thousand sensors installed throughout the local area. Every day, its operators handle about 8 thousand events or alarms coming from the field, with a broad range of criticality levels.
The synergy between networks and the remote control centre is also ensured by the technical call centre, that supports the emergency response service, and handles around 340 thousand incoming calls per year, equal to an average of over 920 per day, and around 150 thousand outgoing calls. Thanks to the information received in real-time and the very detailed graphical representations, our technicians can immediately assess the extent of each report and activate the necessary actions, such as local emergency services.
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