The Forlì remote control technology hub, the heart of Hera
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Document on-date Mar 18, 2019 10:08 AM
Tiratura: 299.900 Diffusione: 11.265 Lettori: 2.107.000 Dir. Resp.:Enrico Franco Servizi di Media Monitoring Sezione:BOLOGNA Foglio:1/1 Estratto da pag.:7 Edizione del:18/03/19 Peso:33%4 0 0 -...
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Document on-date Mar 20, 2019 5:02 PM
Tiratura: 125.817 Diffusione: 96.905 Lettori: 1.048.000 Dir. Resp.:Paolo Giacomin Servizi di Media Monitoring Sezione:GRUPPO HERA STAMPA REGIONALE Foglio:1/1 Estratto da pag.:22 Edizione...
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Document on-date Mar 20, 2019 5:19 PM
Tiratura: 28.722 Diffusione: 21.781 Lettori: 441.000 Dir. Resp.:Giuseppe De Tomaso Servizi di Media Monitoring Sezione:GRUPPO HERA STAMPA NAZIONALE Foglio:1/1 Estratto da pag.:17 Edizione...
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Document on-date Mar 21, 2019 11:16 AM
Tiratura: 9.915 Diffusione: 7.700 Lettori: 112.000 Dir. Resp.:Roberta Giani Servizi di Media Monitoring Sezione:MODENA Foglio:1/1 Estratto da pag.:15 Edizione del:19/03/19 Peso:7%2 3 1 - 1 0 8...
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Document on-date Mar 21, 2019 11:49 AM
Tiratura: 8.438 Diffusione: 6.485 Lettori: 64.000 Dir. Resp.:Luca Traini Servizi di Media Monitoring Sezione:FERRARA Foglio:1/1 Estratto da pag.:29 Edizione del:21/03/19 Peso:10%0 7 5 - 1 2 0 -...
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Document on-date Mar 22, 2019 10:43 AM
Tiratura: 122.031 Diffusione: 90.800 Lettori: 1.032.000 Dir. Resp.:Paolo Giacomin Servizi di Media Monitoring Sezione:FERRARA Foglio:1/1 Estratto da pag.:34 Edizione del:22/03/19 Peso:45%4 0 5...
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Document on-date Mar 22, 2019 10:53 AM
Tiratura: n.d. Diffusione: n.d. Lettori: n.d. Dir. Resp.:Roberto Masini Servizi di Media Monitoring Sezione:FORLI-CESENA Foglio:1/1 Estratto da pag.:41 Edizione del:22/03/19 Peso:42%4 0 5 - 1 3...
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Document on-date Mar 28, 2019 9:32 AM
Tiratura: 162.805 Diffusione: 98.970 Lettori: 195.000 Dir. Resp.:Paolo Panerai Servizi di Media Monitoring Sezione:GRUPPO HERA STAMPA NAZIONALE Foglio:1/1 Estratto da pag.:19 Edizione...
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Document · written-by Palvi Andrea Tonziello on-date Jan 16, 2023 10:58 AM
BEGIN:VCALENDAR BEGIN:VTIMEZONE TZID:Europe/Brussels X-LIC-LOCATION:Europe/Brussels BEGIN:DAYLIGHT TZOFFSETFROM:+0100 TZOFFSETTO:+0200 TZNAME:CEST DTSTART:19700329T020000...
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Document · written-by Palvi Andrea Tonziello on-date Jan 17, 2023 10:00 AM
TRACK RECORD 192 243 293 386 427 453 528 567 607 645 662 810 868 884 917 985 1,031 1,085 1,123 1,223 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 '14 '15 '16 '17 '18 '19 '20 '21 ...
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Document · written-by Palvi Andrea Tonziello on-date Jan 17, 2023 11:28 AM
press release Bologna, 17 January 2023 Hera a Top Employer for the 14th consecutive year Early 2023 sees Hera confirmed among the best companies in human resource management, thanks in...
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Document · written-by Davide Donnarumma on-date Jan 13, 2023 3:14 PM
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Document · written-by Palvi Andrea Tonziello on-date Dec 28, 2022 9:43 AM
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Document · written-by Palvi Andrea Tonziello on-date Jan 3, 2023 3:05 PM
1 Essential information pursuant to article 130 of the Consob Issuer Regulation Hera S.p.A. Pursuant to article 131 of the regulations approved by Consob resolution 19 May 1999 and following ...
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Document on-date Dec 15, 2021 8:52 AM
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Document on-date Dec 15, 2021 2:32 PM
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Document on-date Dec 17, 2021 9:20 AM
Company Name: Hera SpA Company Ticker: HER IM Equity Date: 2021-11-10 Page 1 of 13 , Group Director of Administration, Finance & Control , CEO & Executive Director , Executive Chairman & Group...
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Document on-date Dec 13, 2021 4:15 PM
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Document on-date Dec 13, 2021 3:35 PM
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Document on-date Dec 13, 2021 4:02 PM
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How do we monitor 6,600 plants and over 67,000 km of networks? With our Forlì Remote Control Technological Hub, which monitors operation in real time to detect failures and malfunctions of aqueducts, sewers, and energy distribution networks. It's a real engine that powers Hera's operation: discover all its numbers.
To run efficiently, cars need an engine that works optimally. Hera's engine is its Forlì Remote Control Technological Hub. This facility is unique in Italy and among the most advanced in Europe. It controls and monitors more than 6,600 plants and 67 thousand km of networks.
Our sophisticated IT system enables us to remotely control the water, sewerage, gas, and district heating distribution networks in real-time, and covers Hera Group's entire service area. It enables us to continuously monitor malfunctions or failures and take direct action on the systems.
In a control room of over 400 square meters, a team of 68 professionals controls the networks thanks to 130 monitors, 34 operating stations, and ten process engineering stations. Also, a giant 60 m2 screen enables operators to view networks and plants in real-time, monitoring them also using precise 3D representations, in addition to all the network operating parameters. The control room, the "heart" of Forlì's technological centre, receives over 9 million pieces of information daily through 360 thousand sensors installed throughout the local area. Every day, its operators handle about 8 thousand events or alarms coming from the field, with a broad range of criticality levels.
The synergy between networks and the remote control centre is also ensured by the technical call centre, that supports the emergency response service, and handles around 340 thousand incoming calls per year, equal to an average of over 920 per day, and around 150 thousand outgoing calls. Thanks to the information received in real-time and the very detailed graphical representations, our technicians can immediately assess the extent of each report and activate the necessary actions, such as local emergency services.
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