The Forlì remote control technology hub, the heart of Hera
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Document on-date Jun 30, 2020 3:38 PM
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Document on-date Jul 1, 2020 1:47 PM
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Document on-date Jul 2, 2020 8:51 AM
Proof6:1.12.09 HERA S.p.A. (incorporated in the Republic of Italy as a joint stock company) A500,000,000 4.50 per cent. Notes due 2019 Issue price: 99.283 per cent. The A500,000,000 4.50 per...
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Document on-date Jul 2, 2020 8:51 AM
GREEN BOND Annual Assessment Report Hera S.p.A. Report No.: Z0506170-AssessmentGreenBond-MTR, Rev. 0 Date: 2017-12-01 Project name: Green Bond DNV GL Business...
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Document on-date Jul 2, 2020 8:51 AM
DNV GL Headquarters, Veritasveien 1, P.O.Box 300, 1322 Høvik, Norway. Tel: +47 67 57 99 00. www.dnvgl.com Hera Opinion Letter - Green Bond.docx Hera Green Bond DNV GL Second Party...
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Document on-date Jul 2, 2020 8:51 AM
Head of Investor relations Hera S.p.A. Jens Klint Hansen e.mail: jens.hansen@gruppohera.it press release Bologna, 11 October 2016 Final results of the tender offer relating to certain...
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Document on-date Jul 2, 2020 10:24 AM
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Document on-date Jul 2, 2020 12:12 PM
1 All. D) al n. 67463/43583 di rep. ARTICLES OF ASSOCIATION COMPANY NAME – REGISTERED OFFICE – DURATION ARTICLE 1 – COMPANY NAME A joint stock Company is hereby incorporated...
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Document on-date Jul 2, 2020 12:17 PM
Chapter 1 – Directors’ Report Hera Group –Consolidated and Separated Financial Statement as at 31 December 2017 - Approved by the Hera Spa Board of Directors on 27 March 2018 81 ...
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Document on-date Jul 2, 2020 12:48 PM
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Document on-date Jul 2, 2020 12:48 PM
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Document on-date Jul 2, 2020 2:30 PM
Cesena Municipality 3.0% Post-floatation Shareholding Structure (June 27th 2003) Bologna Municipality 19.8% Rimini Municipality 3.4% Ravenna Municipality 6.3% Free Float 44.7% Forlì...
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Document on-date Jul 2, 2020 2:47 PM
Regulation of shareholder meetings of HERA S.p.A. (the “Company”) Section I Preliminary provisions Article 1 Application 1. The present regulations discipline the ordinary and extraordinary...
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Document on-date Jul 2, 2020 3:04 PM
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Document on-date Jul 2, 2020 3:19 PM
Regulations of shareholders’ meetings of "Hera Società per Azioni" Article 8 Powers of the President 1. In order to guarantee a correct execution of the meeting and the exercise of the...
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Document on-date Jul 2, 2020 3:23 PM
Regulations of shareholders’ meetings of "Hera Società per Azioni" Article 10 Voting 1. The President establishes, before the opening of discussion, the manner of expression, the...
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Document on-date Jul 2, 2020 3:29 PM
Regulation of shareholder meetings of HERA S.p.A. (the “Company”) Section I Preliminary provisions Article 1 Application 1. The present regulations discipline the ordinary and ...
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Document on-date Jul 2, 2020 3:46 PM
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Document on-date Jul 2, 2020 3:46 PM
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Document on-date Jul 3, 2020 9:37 AM
Hera Group – Consolidated Financial Statements as at 31 December 2015 Approved by the Hera Spa Board of Directors on 22 March 2016 ...
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How do we monitor 6,600 plants and over 67,000 km of networks? With our Forlì Remote Control Technological Hub, which monitors operation in real time to detect failures and malfunctions of aqueducts, sewers, and energy distribution networks. It's a real engine that powers Hera's operation: discover all its numbers.
To run efficiently, cars need an engine that works optimally. Hera's engine is its Forlì Remote Control Technological Hub. This facility is unique in Italy and among the most advanced in Europe. It controls and monitors more than 6,600 plants and 67 thousand km of networks.
Our sophisticated IT system enables us to remotely control the water, sewerage, gas, and district heating distribution networks in real-time, and covers Hera Group's entire service area. It enables us to continuously monitor malfunctions or failures and take direct action on the systems.
In a control room of over 400 square meters, a team of 68 professionals controls the networks thanks to 130 monitors, 34 operating stations, and ten process engineering stations. Also, a giant 60 m2 screen enables operators to view networks and plants in real-time, monitoring them also using precise 3D representations, in addition to all the network operating parameters. The control room, the "heart" of Forlì's technological centre, receives over 9 million pieces of information daily through 360 thousand sensors installed throughout the local area. Every day, its operators handle about 8 thousand events or alarms coming from the field, with a broad range of criticality levels.
The synergy between networks and the remote control centre is also ensured by the technical call centre, that supports the emergency response service, and handles around 340 thousand incoming calls per year, equal to an average of over 920 per day, and around 150 thousand outgoing calls. Thanks to the information received in real-time and the very detailed graphical representations, our technicians can immediately assess the extent of each report and activate the necessary actions, such as local emergency services.
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