The Forlì remote control technology hub, the heart of Hera
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Web Content Article · written-by LUCIA ALGISI on-date Feb 9, 2023 4:39 PM
SI Page updated 15 May 2024 NO No Sinistra
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Web Content Article · written-by LUCIA ALGISI on-date Feb 17, 2023 11:51 AM
SI Shareholders are asked to attend the Extraordinary and Ordinary Shareholders’ Meeting at the head office of Hera S.p.A. - Viale C. Berti Pichat no. 2/4, Bologna – at “Spazio Hera” - on 30...
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Web Content Article on-date Feb 8, 2023 3:45 PM
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Web Content Article · written-by Davide Donnarumma on-date Feb 8, 2023 2:17 PM
Operating and financial highlights 2026 Ebitda: approximately 1.5 billion (+246 million compared to 2021) Total investments amount to over 4.1 billion (+53% compared to the last 5 years) Net...
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Web Content Article · written-by Davide Donnarumma on-date Feb 8, 2023 1:43 PM
2023-02-08 Based on positive preliminary results for 2022, the new five-year Plan builds on the solid foundations of the previous one and is enriched with important projects aimed at promoting the...
Comunicati stampa: Financial Results Hera Spa Other press releases Price sensitive -
Web Content Article · written-by LUCIA ALGISI on-date Nov 9, 2021 9:30 AM
Interactive 2023 annual report The results of a multi-business strategy and long-term value creation, rising to tomorrow’s challenges today Group 153.png Find out more NO SI GruppoHera Bianco
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Web Content Article · written-by LUCIA ALGISI on-date Jan 25, 2024 11:37 AM
Business Plan 2023 - 2027 Good performances push forward our strategic plan, keeping up with the pace on sustainability mezzaluna_business_plan.png Find out more NO SI GruppoHera Bianco
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Web Content Article · written-by LUCIA ALGISI on-date Jan 24, 2024 5:29 PM
Business Plan 2023 - 2027 Good performances push forward our strategic plan, keeping up with the pace on sustainability mezzaluna_business_plan.png Find out more NO SI GruppoHera Bianco
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Web Content Article · written-by Palvi Andrea Tonziello on-date Feb 9, 2023 12:46 PM
Press release BP2026.pdf
Tipologia DL: Investor -
Web Content Article · written-by Palvi Andrea Tonziello on-date Feb 9, 2023 12:43 PM
Analyst Presentation BP 2026.pdf
Tipologia DL: Investor -
Web Content Article · written-by Davide Donnarumma on-date Dec 29, 2020 4:51 PM
Hera awarded 2023 Sustainability Gold Class by S&P Global img_card_home_yearbook_23.png This year, once again, we have received the Gold Class from the rating agency responsible for the...
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Web Content Article · written-by Davide Donnarumma on-date Feb 1, 2022 2:18 PM
We are in the 2023 Bloomberg Gender-Equality Index img_bloomber_2023_Card_Home.png We have been included for the fourth year in a row in the international index that assesses outstanding companies...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Feb 7, 2023 9:24 AM
2023-02-07 This year, once again, Hera has received the Gold Class from the rating agency responsible for the Sustainability Awards. This important recognition highlights the Group’s ability to...
Comunicati stampa: Hera Spa Other press releases -
Web Content Article · written-by Palvi Andrea Tonziello on-date Feb 7, 2023 11:46 AM
With the publication of the 2023 Sustainability Yearbook – the report containing the analyses carried out to gain access the Dow Jones Sustainability Index (DJSI) – we have been awarded S&P...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Feb 7, 2023 11:35 AM
With the publication of the 2023 Sustainability Yearbook – the report containing the analyses carried out to gain access the Dow Jones Sustainability Index (DJSI) – we have been awarded S&P...
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Web Content Article · written-by Davide Donnarumma on-date Jan 30, 2023 4:17 PM
Always concerned with implementing policies concerning gender equality and enhancing diversity in the workplace, in 2023 as well we have been counted among the most inclusive companies worldwide....
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jan 30, 2023 11:57 AM
2023-01-31 Hera has been included for the fourth year in a row in the international index that assesses outstanding companies for their policies relating to gender equality, diversity and...
Comunicati stampa: Hera Spa Other press releases -
Web Content Article · written-by Davide Donnarumma on-date Jan 31, 2023 10:09 AM
Always concerned with implementing policies concerning gender equality and enhancing diversity in the workplace, in 2023 as well we have been counted among the most inclusive companies worldwide....
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jan 19, 2023 2:33 PM
2023-01-24 In accordance with art. 2.6.2 (Required Reporting) of the “Rules of the markets organised and managed by Borsa Italiana S.p.A.", please find below our annual calendar of corporate...
Comunicati stampa: Hera Spa Other press releases -
Web Content Article · written-by Palvi Andrea Tonziello on-date Jan 17, 2023 11:29 AM
2023-01-17 Early 2023 sees Hera confirmed among the best companies in human resource management, thanks in particular to substantial investments in welfare, training and skills development. “It is...
Comunicati stampa: Hera Spa Other press releases
Asset Publisher
How do we monitor 6,600 plants and over 67,000 km of networks? With our Forlì Remote Control Technological Hub, which monitors operation in real time to detect failures and malfunctions of aqueducts, sewers, and energy distribution networks. It's a real engine that powers Hera's operation: discover all its numbers.
To run efficiently, cars need an engine that works optimally. Hera's engine is its Forlì Remote Control Technological Hub. This facility is unique in Italy and among the most advanced in Europe. It controls and monitors more than 6,600 plants and 67 thousand km of networks.
Our sophisticated IT system enables us to remotely control the water, sewerage, gas, and district heating distribution networks in real-time, and covers Hera Group's entire service area. It enables us to continuously monitor malfunctions or failures and take direct action on the systems.
In a control room of over 400 square meters, a team of 68 professionals controls the networks thanks to 130 monitors, 34 operating stations, and ten process engineering stations. Also, a giant 60 m2 screen enables operators to view networks and plants in real-time, monitoring them also using precise 3D representations, in addition to all the network operating parameters. The control room, the "heart" of Forlì's technological centre, receives over 9 million pieces of information daily through 360 thousand sensors installed throughout the local area. Every day, its operators handle about 8 thousand events or alarms coming from the field, with a broad range of criticality levels.
The synergy between networks and the remote control centre is also ensured by the technical call centre, that supports the emergency response service, and handles around 340 thousand incoming calls per year, equal to an average of over 920 per day, and around 150 thousand outgoing calls. Thanks to the information received in real-time and the very detailed graphical representations, our technicians can immediately assess the extent of each report and activate the necessary actions, such as local emergency services.
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