The Forlì remote control technology hub, the heart of Hera
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Web Content Article · written-by FORTUNATO SAMBATARO on-date Mar 6, 2023 10:35 AM
Lists of Board of Statutory Auditors candidates: List of Board of Statutory Auditors candidates n. 1 majority list - Public Shareholders.pdf List of Board of Statutory Auditors candidates n. 2...
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Web Content Article · written-by FORTUNATO SAMBATARO on-date Mar 6, 2023 10:33 AM
Lists of Board of Directors candidates: List of Board of Directors candidates n. 1 majority list - Public Shareholders.pdf List of Board of Directors candidates n. 2 minority list - GSGR.pdf...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Mar 6, 2023 10:20 AM
null null No CONSULT THE LISTS FOR THE APOINTMENT OF THE MEMBERS OF THE BOARD OF DIRECTORS CONSULT THE LISTS FOR THE APPOINTMENTS OF THE MEMBERS OF THE BOARD OF STATUTORY AUDITORS...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Mar 3, 2023 3:41 PM
<div><p><img width="150px" src="/documents/1514726/0/Energy_efficiency_btn.png/859f2e12-0015-ec17-80f4-dbe9f7365583?t=1677854514573"/></p><p>District heating and redevelopment of...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Mar 3, 2023 3:36 PM
<div><p><img width="150px" src="/documents/1514726/0/Circular_economy_btn.png/6e7e9ee5-2901-740d-9364-69b7876a780a?t=1677854026821"/></p><p>Waste management and circular economy</p></div> Banner...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Mar 3, 2023 3:36 PM
<div><p><img width="150px" src="/documents/1514726/0/Energy_transition_btn.png/93a7a364-bb70-1127-d340-8a78ada12e78?t=1677854235985"/></p><p>Enhancement and digitalisation of the power...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Mar 3, 2023 3:44 PM
<div><p><img width="150px" src="/documents/1514726/0/Land_protection_btn.png/f418acc9-3661-bd1d-9c6e-fbbf0c815003?t=1677854734166"/></p><p>Reduction of losses in water networks</p></div> Banner...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Mar 3, 2023 3:31 PM
SI Areas of intervention NO No Centrato
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Web Content Article · written-by Davide Donnarumma on-date Mar 3, 2023 3:26 PM
SI The projects of the Hera Group financed by the NRRP Consistent with our purpose, we have presented a series of projects related to Mission 2: ’Green Revolution’ and ecological transition....
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Web Content Article · written-by LUCIA ALGISI on-date Mar 3, 2023 3:25 PM
SI NRRP: a plan at the service of Italy In recent times we have often heard about NRRP, but what exactly is it and why is it a topic that interests everyone? The NRRP – National Recovery and...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Mar 3, 2023 3:23 PM
canvas_PNRR.png Largo Thanks to the Next Generation EU fund of the European Union, we invest<br>in projects of national and local interest, helping to create<br>an increasingly sustainable present...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Mar 2, 2023 4:44 PM
The Executive Chairman of the Hera Group, Tomaso Tommasi di Vignano, after more than twenty years at the head of the company, believes that he has fulfilled his mandate, which expires on 27 April...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Mar 2, 2023 4:00 PM
2023-03-02 Hera S.p.A.’s Public shareholders syndicate committee met today and approved the lists of candidates for the position of members of the Board of Directors and the Board of Statutory...
Comunicati stampa: Hera Spa Other press releases -
Web Content Article · written-by Palvi Andrea Tonziello on-date Mar 2, 2023 12:37 PM
2023-03-02 The Executive Chairman of the Hera Group, Tomaso Tommasi di Vignano, after more than twenty years at the head of the company, believes that he has fulfilled his mandate, which expires...
Comunicati stampa: Hera Spa Other press releases -
Web Content Article · written-by Palvi Andrea Tonziello on-date Feb 21, 2023 12:52 PM
2023-02-23 Kindly note that the following documentation, pertaining to the Shareholders Meeting convened for 27 April 2023, is available to the public at the Company headquarters, on the...
Comunicati stampa: Hera Spa Shareholders’ meeting -
Web Content Article · written-by LUCIA ALGISI on-date Feb 17, 2023 12:00 PM
No Procedure for participation and voting by proxy Right to ask questions before the Shareholders' Meeting Right to make additions to the agenda and submit proposals for approval Information as to...
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Web Content Article · written-by LUCIA ALGISI on-date Feb 17, 2023 11:55 AM
Hera SpA Shareholders meeting notice.pdf Minutes of the ordinary shareholders meeting 2024.pdf Summary statement on voting for the items on the agenda at the meeting .pdf
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Web Content Article · written-by LUCIA ALGISI on-date Feb 17, 2023 11:55 AM
Documents about shareholders' meeting of 30 april 2024 Hera S.p.A. Report of the Board of Directors on the issue at item 1 on the agenda-Extraordinary Session.pdf Hera S.p.A. Report of...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Feb 10, 2023 4:52 PM
2023-02-10 Please note that the document entitled “Guidance from the Board of Directors of Hera S.p.A. to shareholders on the composition of the Board of Directors” was published today and is...
Comunicati stampa: Hera Spa Shareholders’ meeting -
Web Content Article · written-by Palvi Andrea Tonziello on-date Mar 6, 2023 10:16 AM
SI Appointment of the Board of Directors and of the Board of Statutory Auditors For the appointment of the Board of Directors, the procedure is in accordance with current legislation and pursuant...
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How do we monitor 6,600 plants and over 67,000 km of networks? With our Forlì Remote Control Technological Hub, which monitors operation in real time to detect failures and malfunctions of aqueducts, sewers, and energy distribution networks. It's a real engine that powers Hera's operation: discover all its numbers.
To run efficiently, cars need an engine that works optimally. Hera's engine is its Forlì Remote Control Technological Hub. This facility is unique in Italy and among the most advanced in Europe. It controls and monitors more than 6,600 plants and 67 thousand km of networks.
Our sophisticated IT system enables us to remotely control the water, sewerage, gas, and district heating distribution networks in real-time, and covers Hera Group's entire service area. It enables us to continuously monitor malfunctions or failures and take direct action on the systems.
In a control room of over 400 square meters, a team of 68 professionals controls the networks thanks to 130 monitors, 34 operating stations, and ten process engineering stations. Also, a giant 60 m2 screen enables operators to view networks and plants in real-time, monitoring them also using precise 3D representations, in addition to all the network operating parameters. The control room, the "heart" of Forlì's technological centre, receives over 9 million pieces of information daily through 360 thousand sensors installed throughout the local area. Every day, its operators handle about 8 thousand events or alarms coming from the field, with a broad range of criticality levels.
The synergy between networks and the remote control centre is also ensured by the technical call centre, that supports the emergency response service, and handles around 340 thousand incoming calls per year, equal to an average of over 920 per day, and around 150 thousand outgoing calls. Thanks to the information received in real-time and the very detailed graphical representations, our technicians can immediately assess the extent of each report and activate the necessary actions, such as local emergency services.
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