The Forlì remote control technology hub, the heart of Hera
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Web Content Article · written-by Palvi Andrea Tonziello on-date Apr 4, 2023 9:41 AM
2023-04-03 The regional government has awarded funding for 19.5 million euros for the development of a hub that will produce up to 400 tonnes of hydrogen per year from water and renewable energy...
Comunicati stampa: Hera Spa Other press releases -
Web Content Article · written-by Palvi Andrea Tonziello on-date Apr 26, 2023 7:30 PM
The design of the new supplier portal is at an advanced stage and more information on the development of the new e-procurement platform will be published in the coming weeks. What changes if you...
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Web Content Article · written-by LUCIA ALGISI on-date Mar 29, 2023 8:10 PM
SI NEW NOTICE TO SUPPLIERS The full digitalisation of all contract document management is now active. In particular, via Hera_Pro, the suppliers and contractual contacts of the Hera Group are...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Mar 23, 2023 11:10 AM
SI Page update 27 June 2024 NO No Sinistra
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Web Content Article · written-by Palvi Andrea Tonziello on-date Mar 23, 2023 11:10 AM
null null No Find out the Internal Auditing activity Find out the Hera Group’s Tax Strategy null null
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Web Content Article · written-by Palvi Andrea Tonziello on-date Mar 21, 2023 5:47 PM
Factsheet Y2022.pdf
Tipologia DL: Investor -
Web Content Article · written-by Palvi Andrea Tonziello on-date Mar 21, 2023 5:49 PM
Analyst presentation FY 2022.pdf
Tipologia DL: Investor -
Web Content Article · written-by Palvi Andrea Tonziello on-date Mar 21, 2023 5:50 PM
Press release FY 2022.pdf
Tipologia DL: Investor -
Web Content Article · written-by Palvi Andrea Tonziello on-date Mar 21, 2023 5:52 PM
Economic data_2022.xls
Tipologia DL: Investor -
Web Content Article · written-by Palvi Andrea Tonziello on-date Mar 21, 2023 1:47 PM
The Board of Directors of Hera Spa today approved the Sustainability Report 2022. The 2022 Hera Group sustainability report: • reports on the three areas of shared value creation: carbon...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Mar 21, 2023 12:47 PM
2023-03-21 The year ended positively, with growth in the main operating and financial indicators. The Group’s financial solidity and its multi-business industrial model allowed it to maintain a low...
Comunicati stampa: Hera Spa Price sensitive Financial Results Other press releases -
Web Content Article · written-by Palvi Andrea Tonziello on-date Mar 21, 2023 12:41 PM
Today, the Board of Directors of the Hera Group, chaired by Tomaso Tommasi di Vignano, unanimously approved the consolidated operating results at 31 December 2022 and the Report on remuneration...
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Web Content Article · written-by Davide Donnarumma on-date Mar 14, 2023 12:58 PM
The Hera Group, through its subsidiary Acantho, and the Ascopiave Group finalised the acquisition of 92% of the shares of Asco TLC, with stakes of 36.8% and 55.2% respectively. The closing follows...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Mar 14, 2023 10:19 AM
2023-03-14 The transaction represents a strategic step in the business portfolio evolution of both the groups in the IT-TLC sector, in line with their respective industrial plans. Today, the Hera...
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Web Content Article · written-by Davide Donnarumma on-date Mar 9, 2023 12:33 PM
We have always focused on developing our personnel and considered training as a key element. This commitment has now earned us first place in the “Training” category of the eleventh edition of the...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Mar 9, 2023 11:28 AM
2023-03-09 The recognition came today in Milan, during the eleventh edition of the Prize that analyses and valorises the performance of the most important Italian companies in the utility sector. ...
Comunicati stampa: Hera Spa Other press releases -
Web Content Article · written-by Davide Donnarumma on-date Mar 9, 2023 12:26 PM
We have always focused on developing our personnel and considered training as a key element. This commitment has now earned us first place in the “Training” category of the eleventh edition of the...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Mar 7, 2023 12:27 PM
2023-03-08 The majority lists of candidates for the appointment of the Board of Directors and the Board of Statutory Auditors, accompanied by the relevant documentation required by the regulations...
Comunicati stampa: Hera Spa Shareholders’ meeting -
Web Content Article · written-by Palvi Andrea Tonziello on-date Mar 8, 2023 10:06 AM
2023-03-08 With reference to the binding agreement signed on 7 November 2022, the partnership was finalised today between Hera and ACR, one of Italy’s leading companies in the sector of...
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Web Content Article · written-by Davide Donnarumma on-date Mar 6, 2023 10:34 AM
SI Page updated 06 April 2023 NO No Sinistra
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How do we monitor 6,600 plants and over 67,000 km of networks? With our Forlì Remote Control Technological Hub, which monitors operation in real time to detect failures and malfunctions of aqueducts, sewers, and energy distribution networks. It's a real engine that powers Hera's operation: discover all its numbers.
To run efficiently, cars need an engine that works optimally. Hera's engine is its Forlì Remote Control Technological Hub. This facility is unique in Italy and among the most advanced in Europe. It controls and monitors more than 6,600 plants and 67 thousand km of networks.
Our sophisticated IT system enables us to remotely control the water, sewerage, gas, and district heating distribution networks in real-time, and covers Hera Group's entire service area. It enables us to continuously monitor malfunctions or failures and take direct action on the systems.
In a control room of over 400 square meters, a team of 68 professionals controls the networks thanks to 130 monitors, 34 operating stations, and ten process engineering stations. Also, a giant 60 m2 screen enables operators to view networks and plants in real-time, monitoring them also using precise 3D representations, in addition to all the network operating parameters. The control room, the "heart" of Forlì's technological centre, receives over 9 million pieces of information daily through 360 thousand sensors installed throughout the local area. Every day, its operators handle about 8 thousand events or alarms coming from the field, with a broad range of criticality levels.
The synergy between networks and the remote control centre is also ensured by the technical call centre, that supports the emergency response service, and handles around 340 thousand incoming calls per year, equal to an average of over 920 per day, and around 150 thousand outgoing calls. Thanks to the information received in real-time and the very detailed graphical representations, our technicians can immediately assess the extent of each report and activate the necessary actions, such as local emergency services.
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