The Forlì remote control technology hub, the heart of Hera
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Web Content Article · written-by Davide Donnarumma on-date Jul 12, 2023 2:57 PM
true Born in Cuneo in 1973. As General Manager of the company since 17 May 2023, he is responsible for planning the company's development, identifying new growth opportunities in the industry,...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jul 7, 2023 12:33 PM
No For furthers information: Hera’s Business model
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jul 10, 2023 2:53 PM
Only two months after the establishment of Horowatt, a NewCo between Hera Group and Orogel that within 2024 will create an innovative and sustainable agrivoltaic plant in the agricultural...
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Web Content Article · written-by LUCIA ALGISI on-date Jul 6, 2023 11:46 AM
The Annual General Meeting 2024 will be held on Tuesday, April 30, 2024 During 2024 AGM, financial results as at 31 December 2023 will be approved and major fiscal year events will be presented to...
Tipologia Evento: Price sensitive -
Web Content Article · written-by Palvi Andrea Tonziello on-date Jul 6, 2023 9:52 AM
2023-07-06 This transaction, strongly linked to the local social and industrial fabric, represents a major new commitment made by the Group to promote the energy transition and decarbonisation in...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jul 5, 2023 11:00 AM
The Hera Group will take part in the sixth edition of “Utilities and Infrastructure Conference”, organized by Mediobanca in Australia. 2023-11-29 sede_hera_110.1592477872.1603377620.jpg Sydney...
Tipologia Evento: Price sensitive -
Web Content Article · written-by Palvi Andrea Tonziello on-date Jul 5, 2023 11:51 AM
The Top management will meet most relevant investors based on the main financial communities to present the new Business plan to 2027 that will be presented in January 2024. 2024-01-15 ...
Tipologia Evento: Price sensitive -
Web Content Article · written-by Palvi Andrea Tonziello on-date Jul 5, 2023 11:04 AM
A selection of Italian public and private infrastructure companies will meet the international financial community to discuss their strategic and financial prospects. The event is organized by...
Tipologia Evento: Price sensitive -
Web Content Article · written-by Palvi Andrea Tonziello on-date Jul 3, 2023 11:32 AM
SI To learn more NO No Sinistra
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Web Content Article · written-by Palvi Andrea Tonziello on-date Sep 5, 2022 8:21 AM
Code of Conduct /group_eng/who-we-are/about-our-group/code-of-ethics
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Web Content Article · written-by LUCIA ALGISI on-date Jun 30, 2023 10:57 AM
SI Our Results We are committed to balancing economic and financial objectives with environmental and social sustainability, to create value for ourselves and for the local area we work in. 1,494.7...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 29, 2023 4:42 PM
Insieme di Link NRRP
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 29, 2023 2:28 PM
Acting through our subsidiary Hera Comm, we finalised the acquisition of 60% of Fratelli Franchini. Based in Rimini, this company has a consolidated experience in the area of designing, installing...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 29, 2023 9:24 AM
2023-06-29 Through its subsidiary Hera Comm, the Group has acquired 60% of the long-standing Rimini-based company, a reference point for technological systems and renewable energy throughout Italy,...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 28, 2023 5:15 PM
SI Cookies disabled - content not available Cookies disabled - content not available NO No Sinistra
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Web Content Article · written-by Marco Beccati on-date Jun 28, 2023 12:46 PM
2023 Sustainability report See the 2023 Sustainability Report Highlights SI Page updated on 11 April 2024 NO No https://eng.gruppohera.it/group_eng/sustainability/sustainability-report/sr...
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Web Content Article · written-by LUCIA ALGISI on-date May 9, 2024 11:13 PM
SI Page updated on 15 May 2024 NO No Sinistra
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How do we monitor 6,600 plants and over 67,000 km of networks? With our Forlì Remote Control Technological Hub, which monitors operation in real time to detect failures and malfunctions of aqueducts, sewers, and energy distribution networks. It's a real engine that powers Hera's operation: discover all its numbers.
To run efficiently, cars need an engine that works optimally. Hera's engine is its Forlì Remote Control Technological Hub. This facility is unique in Italy and among the most advanced in Europe. It controls and monitors more than 6,600 plants and 67 thousand km of networks.
Our sophisticated IT system enables us to remotely control the water, sewerage, gas, and district heating distribution networks in real-time, and covers Hera Group's entire service area. It enables us to continuously monitor malfunctions or failures and take direct action on the systems.
In a control room of over 400 square meters, a team of 68 professionals controls the networks thanks to 130 monitors, 34 operating stations, and ten process engineering stations. Also, a giant 60 m2 screen enables operators to view networks and plants in real-time, monitoring them also using precise 3D representations, in addition to all the network operating parameters. The control room, the "heart" of Forlì's technological centre, receives over 9 million pieces of information daily through 360 thousand sensors installed throughout the local area. Every day, its operators handle about 8 thousand events or alarms coming from the field, with a broad range of criticality levels.
The synergy between networks and the remote control centre is also ensured by the technical call centre, that supports the emergency response service, and handles around 340 thousand incoming calls per year, equal to an average of over 920 per day, and around 150 thousand outgoing calls. Thanks to the information received in real-time and the very detailed graphical representations, our technicians can immediately assess the extent of each report and activate the necessary actions, such as local emergency services.
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