The Forlì remote control technology hub, the heart of Hera
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Document · written-by LUCIA ALGISI on-date Apr 8, 2024 5:04 PM
| Introduction | Directors’ report | Hera Group consolidated financial statements Hera Group – Consolidated financial statement at 31 December 2023 123| Cash flow statement mn€...
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Document · written-by LUCIA ALGISI on-date Apr 10, 2024 4:24 PM
Sustainable strategy and Shared value Pursuing carbon neutrality Regenerating resources and closing the loop Enabling resilience and innovation Governance and added value ...
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Document · written-by LUCIA ALGISI on-date Apr 12, 2024 2:51 PM
BEGIN:VCALENDAR BEGIN:VTIMEZONE TZID:Europe/Brussels X-LIC-LOCATION:Europe/Brussels BEGIN:DAYLIGHT TZOFFSETFROM:+0100 TZOFFSETTO:+0200 TZNAME:CEST DTSTART:19700329T020000...
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Document · written-by Palvi Andrea Tonziello on-date Aug 1, 2023 10:20 AM
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Document on-date Aug 3, 2023 9:27 AM
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Document · written-by THOMAS CECCONI on-date Dec 21, 2023 2:12 PM
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Document · written-by THOMAS CECCONI on-date Dec 21, 2023 2:14 PM
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Document · written-by THOMAS CECCONI on-date Dec 21, 2023 2:16 PM
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Document · written-by THOMAS CECCONI on-date Dec 20, 2023 3:49 PM
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Document · written-by THOMAS CECCONI on-date Dec 20, 2023 3:52 PM
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Document · written-by THOMAS CECCONI on-date Dec 20, 2023 3:52 PM
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Document · written-by THOMAS CECCONI on-date Dec 20, 2023 3:54 PM
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Document · written-by THOMAS CECCONI on-date Dec 20, 2023 3:55 PM
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Document · written-by LUCIA ALGISI on-date Dec 29, 2023 4:42 PM
INFRASTRUCTURE AND PROJECT FINANCE CREDIT OPINION 27 December 2023 Update RATINGS Hera S.p.A. Domicile Bologna, Italy Long Term Rating Baa2 Type LT Issuer Rating - Dom Curr Outlook Stable ...
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Document · written-by Palvi Andrea Tonziello on-date Jul 10, 2023 2:55 PM
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Document · written-by Davide Donnarumma on-date Jul 12, 2023 10:52 AM
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Document · written-by Davide Donnarumma on-date Jul 12, 2023 10:53 AM
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Document · written-by Davide Donnarumma on-date Sep 5, 2023 2:28 PM
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Document · written-by Palvi Andrea Tonziello on-date Jun 15, 2023 6:26 PM
This press release is available at https://eng.gruppohera.it Gruppo Hera Giuseppe Gagliano – Director of Communications and External Relations +39 051.287595 –...
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Document · written-by Palvi Andrea Tonziello on-date Jun 16, 2023 12:37 PM
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How do we monitor 6,600 plants and over 67,000 km of networks? With our Forlì Remote Control Technological Hub, which monitors operation in real time to detect failures and malfunctions of aqueducts, sewers, and energy distribution networks. It's a real engine that powers Hera's operation: discover all its numbers.
To run efficiently, cars need an engine that works optimally. Hera's engine is its Forlì Remote Control Technological Hub. This facility is unique in Italy and among the most advanced in Europe. It controls and monitors more than 6,600 plants and 67 thousand km of networks.
Our sophisticated IT system enables us to remotely control the water, sewerage, gas, and district heating distribution networks in real-time, and covers Hera Group's entire service area. It enables us to continuously monitor malfunctions or failures and take direct action on the systems.
In a control room of over 400 square meters, a team of 68 professionals controls the networks thanks to 130 monitors, 34 operating stations, and ten process engineering stations. Also, a giant 60 m2 screen enables operators to view networks and plants in real-time, monitoring them also using precise 3D representations, in addition to all the network operating parameters. The control room, the "heart" of Forlì's technological centre, receives over 9 million pieces of information daily through 360 thousand sensors installed throughout the local area. Every day, its operators handle about 8 thousand events or alarms coming from the field, with a broad range of criticality levels.
The synergy between networks and the remote control centre is also ensured by the technical call centre, that supports the emergency response service, and handles around 340 thousand incoming calls per year, equal to an average of over 920 per day, and around 150 thousand outgoing calls. Thanks to the information received in real-time and the very detailed graphical representations, our technicians can immediately assess the extent of each report and activate the necessary actions, such as local emergency services.
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