The Forlì remote control technology hub, the heart of Hera
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Web Content Article on-date Jul 28, 2021 5:32 PM
881 0 0 Financial results 1H 2021 0 2015-03-19 Michele Marsigli 1 0 Fiorenza Bavieri
Tipologia DL: Investor -
Web Content Article on-date Jul 28, 2021 5:32 PM
892 0 0 Press release 1H2021.pdf 0 2015-05-12 Michele Marsigli 1 0 Fiorenza Bavieri
Tipologia DL: Investor -
Web Content Article on-date Jul 28, 2021 1:09 PM
Hera BoD approves results for 1H 2021 Financial highlights Revenues at 4,179.7 million euro (+22.8%) Ebitda at 617.9 million euro (+10.4%) Net profit for Shareholders at 216.1 million euro (+30.0%)...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jul 27, 2021 9:46 AM
null null No Report to Ethics and Sustainability Committee: how to make a report Find out the Hera Group’s Tax Strategy null null
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Web Content Article on-date Jul 27, 2021 9:15 AM
No Report to Ethics and Sustainability Committee: how to make a report
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Web Content Article on-date Jul 21, 2021 12:54 PM
Sede Hera We rank 5th internationally among the Utility Networks assessed by this rating agency’s Sustainable Finance analysts, thanks to our focus on sustainability and our ability to manage risks...
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Web Content Article on-date Jul 21, 2021 11:00 AM
2021-07-21 The Hera Group ranks 5th internationally among the Utility Networks assessed by this rating agency’s Sustainable Finance analysts, thanks to its focus on sustainability, which has...
Comunicati stampa: Price sensitive Other press releases -
Web Content Article on-date Jul 30, 2021 9:46 AM
398 Sede Hera After being included in the Dow Jones Sustainability Index, World and Europe, in 2020, the Hera Group has once again confirmed its standing as one of the companies most attentive to...
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Web Content Article on-date Jul 21, 2021 1:02 PM
20 Sede Hera We rank 5th internationally among the Utility Networks assessed by this rating agency’s Sustainable Finance analysts, thanks to our focus on sustainability and our ability to manage...
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Web Content Article on-date Oct 26, 2021 3:48 PM
398 Inalca The HERA Group through its subsidiary, Herambiente, the leading national operator in the waste management segment, and the INALCA (Cremonini Group) Company, a leader in the production...
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Web Content Article on-date Jul 7, 2021 4:08 PM
2021-07-07 The two companies have partnered to form a NewCo for transforming organic waste and agro-food wastewater into 100% renewable methane and compost, using a plant equipped with the most...
Comunicati stampa: Other press releases Price sensitive -
Web Content Article on-date Jul 5, 2021 10:25 AM
2021-07-05 (drafted pursuant to article 85-bis, paragraph 4-bis, of Consob Regulation 11971 / 14 May 1999) Communication of the overall amount of voting rights Bologna, 5 July 2021 - The following...
Comunicati stampa: Shareholders’ meeting Price sensitive -
Web Content Article on-date Oct 26, 2021 3:42 PM
398 Building the future together A truly shared value must be created together. For this reason, the HERA Group puts into action concrete projects, through which it collaborates with the public,...
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Web Content Article on-date Jun 30, 2021 3:43 PM
Herambiente acquires the company Recycla The Hera Group, through its subsidiary Herambiente has acquired 70% of Recycla, a Friuli-based company that manages three platforms for solid and liquid...
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Web Content Article on-date Jun 30, 2021 7:28 AM
2021-06-30 The Hera Group has consolidated its leadership in industrial waste treatment and extended its scope of operations in northern Italy thanks to the acquisition of this Friuli-based...
Comunicati stampa: M&A Price sensitive -
Web Content Article on-date Oct 26, 2021 4:47 PM
398 Modena Less than a year after its launch, the second edition of HeraLAB has come to an end. It is the local advisory board launched last July, for the purpose of sharing innovative ideas,...
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Web Content Article · written-by LUCIA ALGISI on-date Jun 24, 2021 9:14 AM
Top-level indicators are highlighted in bold. Page update 10 April 2024
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Web Content Article on-date Jun 23, 2021 12:19 PM
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Web Content Article on-date Jun 23, 2021 11:57 AM
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How do we monitor 6,600 plants and over 67,000 km of networks? With our Forlì Remote Control Technological Hub, which monitors operation in real time to detect failures and malfunctions of aqueducts, sewers, and energy distribution networks. It's a real engine that powers Hera's operation: discover all its numbers.
To run efficiently, cars need an engine that works optimally. Hera's engine is its Forlì Remote Control Technological Hub. This facility is unique in Italy and among the most advanced in Europe. It controls and monitors more than 6,600 plants and 67 thousand km of networks.
Our sophisticated IT system enables us to remotely control the water, sewerage, gas, and district heating distribution networks in real-time, and covers Hera Group's entire service area. It enables us to continuously monitor malfunctions or failures and take direct action on the systems.
In a control room of over 400 square meters, a team of 68 professionals controls the networks thanks to 130 monitors, 34 operating stations, and ten process engineering stations. Also, a giant 60 m2 screen enables operators to view networks and plants in real-time, monitoring them also using precise 3D representations, in addition to all the network operating parameters. The control room, the "heart" of Forlì's technological centre, receives over 9 million pieces of information daily through 360 thousand sensors installed throughout the local area. Every day, its operators handle about 8 thousand events or alarms coming from the field, with a broad range of criticality levels.
The synergy between networks and the remote control centre is also ensured by the technical call centre, that supports the emergency response service, and handles around 340 thousand incoming calls per year, equal to an average of over 920 per day, and around 150 thousand outgoing calls. Thanks to the information received in real-time and the very detailed graphical representations, our technicians can immediately assess the extent of each report and activate the necessary actions, such as local emergency services.
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