The Forlì remote control technology hub, the heart of Hera
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Web Content Article · written-by Davide Donnarumma on-date Feb 8, 2023 1:43 PM
2023-02-08 Based on positive preliminary results for 2022, the new five-year Plan builds on the solid foundations of the previous one and is enriched with important projects aimed at promoting the...
Comunicati stampa: Financial Results Hera Spa Other press releases Price sensitive -
Web Content Article · written-by Palvi Andrea Tonziello on-date Feb 7, 2023 9:24 AM
2023-02-07 This year, once again, Hera has received the Gold Class from the rating agency responsible for the Sustainability Awards. This important recognition highlights the Group’s ability to...
Comunicati stampa: Hera Spa Other press releases -
Web Content Article · written-by Palvi Andrea Tonziello on-date Jan 30, 2023 11:57 AM
2023-01-31 Hera has been included for the fourth year in a row in the international index that assesses outstanding companies for their policies relating to gender equality, diversity and...
Comunicati stampa: Hera Spa Other press releases -
Web Content Article · written-by Palvi Andrea Tonziello on-date Jan 19, 2023 2:33 PM
2023-01-24 In accordance with art. 2.6.2 (Required Reporting) of the “Rules of the markets organised and managed by Borsa Italiana S.p.A.", please find below our annual calendar of corporate...
Comunicati stampa: Hera Spa Other press releases -
Web Content Article · written-by Palvi Andrea Tonziello on-date Jan 17, 2023 11:29 AM
2023-01-17 Early 2023 sees Hera confirmed among the best companies in human resource management, thanks in particular to substantial investments in welfare, training and skills development. “It is...
Comunicati stampa: Hera Spa Other press releases -
Web Content Article · written-by Palvi Andrea Tonziello on-date Dec 29, 2022 2:26 PM
2022-12-29 Following the press release issued on 29th November 2022, the Hera Group and the Ascopiave Group herein announce that today they have signed the contract deliverables governing the...
Comunicati stampa: Hera Spa Price sensitive M&A -
Web Content Article · written-by Palvi Andrea Tonziello on-date Dec 15, 2022 3:20 PM
2022-12-19 The Group is among the top positions in the international ranking of Utility Networks assessed by S&P Global for its focus on sustainability and its ability to create shared value by...
Comunicati stampa: Hera Spa Other press releases -
Web Content Article · written-by Palvi Andrea Tonziello on-date Dec 7, 2022 3:14 PM
2022-12-10 For the third year in a row, Hera has been confirmed as world leader in the Multi-Utility & Water sector, providing further recognition of the Group’s twenty-year strategy that combines...
Comunicati stampa: Hera Spa Other press releases -
Web Content Article · written-by Palvi Andrea Tonziello on-date Dec 1, 2022 12:02 PM
2022-12-01 Ascopiave partially exercised the put option on its investment in EstEnergy, selling 8% of the capital to Hera Comm, the majority shareholder. Subsequent to the transaction, the Hera...
Comunicati stampa: Price sensitive M&A Hera Spa -
Web Content Article · written-by Davide Donnarumma on-date Nov 29, 2022 3:27 PM
2022-11-29 The partnership between the two companies, which won the public tender called by Asco Holding, is a strategic milestone in the evolution of the business portfolio of the two groups in...
Comunicati stampa: Price sensitive M&A Hera Spa -
Web Content Article · written-by Palvi Andrea Tonziello on-date Nov 9, 2022 12:23 PM
2022-11-09 Despite the complex macro scenario, the Group’s quarterly report at 30 September 2022 shows an increase in Ebitda compared to 2021. Hera’s multi-business model, balanced between internal...
Comunicati stampa: Hera Spa Price sensitive Financial Results -
Web Content Article · written-by Palvi Andrea Tonziello on-date Nov 7, 2022 3:52 PM
2022-11-07 The binding agreement signed today provides for the acquisition by the Hera Group of 60% of ACR, based in Modena and leader in the remediation and industrial waste treatment sector. ...
Comunicati stampa: Price sensitive Hera Spa M&A -
Web Content Article · written-by Davide Donnarumma on-date Sep 15, 2022 5:08 PM
2022-09-28 In the international ranking of Refinitiv’s 2022 “Diversity & Inclusion Index”, the Group is included in the TOP10 globally, becoming the world’s leading multi-utility and the top...
Comunicati stampa: Hera Spa Other press releases -
Web Content Article · written-by Palvi Andrea Tonziello on-date Sep 27, 2022 4:48 PM
2022-09-28 These two Emilia-Romagna companies have signed a three-year agreement to launch circular economy initiatives and boost sorted waste collection and recovery CIRFOOD, a leading Italian...
Comunicati stampa: Hera Spa Other press releases -
Web Content Article · written-by Palvi Andrea Tonziello on-date Sep 5, 2022 3:36 PM
2022-09-06 Within 2023, the Hera Group will build a system in Bologna equipped with “power to gas” technology, integrated with its largest water purification plant. One of the first to be built...
Comunicati stampa: Hera Spa Other press releases -
Web Content Article · written-by Palvi Andrea Tonziello on-date Jul 27, 2022 11:37 AM
2022-07-27 The half-year report shows increasing revenues and Ebitda, thanks to the contribution coming from the Group’s main business areas. The management policies implemented and the solidity...
Comunicati stampa: Price sensitive Financial Results Hera Spa Other press releases -
Web Content Article · written-by Palvi Andrea Tonziello on-date Jul 25, 2022 10:14 AM
2022-07-25 The Group has successfully concluded its certification process with the multinational Bureau Veritas, the sector’s leader, confirming the commitment shown by Hera over the years with...
Comunicati stampa: Hera Spa Other press releases -
Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 29, 2022 3:42 PM
2022-06-30 With the acquisition of 70% of this long-standing company based in the Marche region, the Hera Group subsidiary expects a 10% increase in turnover and a 5% rise in Ebitda, when in full...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 15, 2022 11:30 AM
2022-06-15 For the second year in a row, the Group leads the overall ranking in the index measuring the degree to which ESG factors are integrated within corporate governance. Hera is the foremost...
Comunicati stampa: Hera Spa Other press releases -
Web Content Article · written-by Palvi Andrea Tonziello on-date Jun 8, 2022 10:30 AM
2022-06-08 The Hera Group subsidiary is among the first public lighting companies in Italy to include in its articles of association a commitment to produce benefits for its stakeholders,...
Comunicati stampa: Hera Spa Other press releases
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How do we monitor 6,600 plants and over 67,000 km of networks? With our Forlì Remote Control Technological Hub, which monitors operation in real time to detect failures and malfunctions of aqueducts, sewers, and energy distribution networks. It's a real engine that powers Hera's operation: discover all its numbers.
To run efficiently, cars need an engine that works optimally. Hera's engine is its Forlì Remote Control Technological Hub. This facility is unique in Italy and among the most advanced in Europe. It controls and monitors more than 6,600 plants and 67 thousand km of networks.
Our sophisticated IT system enables us to remotely control the water, sewerage, gas, and district heating distribution networks in real-time, and covers Hera Group's entire service area. It enables us to continuously monitor malfunctions or failures and take direct action on the systems.
In a control room of over 400 square meters, a team of 68 professionals controls the networks thanks to 130 monitors, 34 operating stations, and ten process engineering stations. Also, a giant 60 m2 screen enables operators to view networks and plants in real-time, monitoring them also using precise 3D representations, in addition to all the network operating parameters. The control room, the "heart" of Forlì's technological centre, receives over 9 million pieces of information daily through 360 thousand sensors installed throughout the local area. Every day, its operators handle about 8 thousand events or alarms coming from the field, with a broad range of criticality levels.
The synergy between networks and the remote control centre is also ensured by the technical call centre, that supports the emergency response service, and handles around 340 thousand incoming calls per year, equal to an average of over 920 per day, and around 150 thousand outgoing calls. Thanks to the information received in real-time and the very detailed graphical representations, our technicians can immediately assess the extent of each report and activate the necessary actions, such as local emergency services.
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