The Forlì remote control technology hub, the heart of Hera
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Web Content Article on-date Mar 16, 2022 1:57 PM
2018-01-16 hera_bioon870_1516176236.1533219940.jpg Clean energy for Bio-on's new biopolymers 'factory' thanks to a trigeneration plant built by Gruppo Hera http://hse.gruppohera.it/ Hera Servizi...
Comunicati stampa: Price sensitive Financial Results -
Web Content Article on-date Jan 8, 2018 11:31 AM
2018-01-10 Based on the forecast for year 2017, EBITDA amount reached roughly 980 million, the Group's path of growth will continue to focus on investments, innovation and agility, in order to...
Comunicati stampa: Price sensitive Financial Results -
Web Content Article on-date Nov 6, 2017 9:31 AM
2017-11-08 9M_870x320_slide_eng.1510133724.png The consolidated third-quarter report at 30 September once again confirms the excellent momentum of growth seen during the current year, with all main...
Comunicati stampa: Price sensitive Financial Results -
Web Content Article on-date Oct 25, 2017 4:24 PM
2017-10-24 Cogen870.1533211062.jpg Hera's new cogeneration plant opened today in the Borgo Panigale-Reno district. It has the capacity to provide electricity and hot water to 8,000 houses, and is...
Comunicati stampa: Hera Spa Research and Development Products/Services Sustainability -
Web Content Article on-date Oct 11, 2017 4:23 PM
2017-10-11 logo_testo_blu_1507715078.1533220413.jpg The results achieved by the multi-utility in favouring the transition towards a circular economy have once again been recognised, by this...
Comunicati stampa: Price sensitive Financial Results -
Web Content Article on-date Oct 10, 2017 3:32 PM
2017-10-10 Logo_Thomson_Reuters_250x_s1_1507625922.1533221375.jpg In this ethical index, which promotes investments that take into account diversity, inclusion and people development in over 6,000...
Comunicati stampa: Price sensitive Financial Results -
Web Content Article on-date Oct 9, 2017 3:36 PM
2017-10-09 digielode_870.1508943636.1533211995.jpg The new Hera Group's project, with the involvement of families and citizens, aims to equip schools with new digital equipment...
Comunicati stampa: Hera Spa Sustainability -
Web Content Article on-date Sep 22, 2017 12:37 PM
2017-09-22 Nuova_Palazzina_870x.1533220678.jpg Gruppo Hera informs that Mr. Aldo Luciano, non-executive and independent director of Hera S.p.A., announced his resignation from office on October 5,...
Comunicati stampa: Price sensitive Financial Results -
Web Content Article on-date Sep 20, 2017 3:13 PM
2017-09-20 2.1505979023.1533212729.jpg Free and easy to use, the multiutility's new app is now available to help customers manage services, supplies and other aspects of their relationship with...
Comunicati stampa: Hera Spa Products/Services -
Web Content Article on-date Sep 4, 2017 12:48 PM
2017-09-04 (list drew up in accordance with article n. 143-quater, subparagraph 5, of the CONSOB regulation n. 11971/99) List of shareholders with a stake of over 3% Data of circulating shares and...
Comunicati stampa: Price sensitive Financial Results -
Web Content Article on-date Jul 21, 2017 12:08 PM
2017-07-26 1h2017_870x320_slide_eng.1500976592.png The consolidated first-half report at 30 June confirms growth in all operating and financial indicators, as already seen in the first quarter, and...
Comunicati stampa: Price sensitive Financial Results -
Web Content Article on-date Jul 5, 2017 12:02 PM
2017-07-05 Nuova_Palazzina_1_870x.1533216772.jpg (drafted pursuant to article 85-b, paragraph 4-b, of Consob Regulation 11971-14 May 1999) Hera S.p.A. hereby communicates that on 1 June 2017 the...
Comunicati stampa: Price sensitive Financial Results -
Web Content Article on-date Jun 23, 2017 9:39 AM
2017-06-22 Nuova_Palazzina_870x.1533216684.jpg PRESS RELEASE OF PUBLIC SHAREHOLDERS OF HERA S.P.A. Press release issued upon request and on behalf of n. 13 Public Shareholders of Hera S.p.A. ...
Comunicati stampa: Price sensitive Financial Results -
Web Content Article on-date Jun 22, 2017 6:59 PM
2017-06-22 sede_HERA.1501171881.jpg PRESS RELEASE OF PUBLIC SHAREHOLDERS OF HERA S.P.A. Press release issued upon request and on behalf of n. 13 Public Shareholders of Hera S.p.A. QUESTO...
Comunicati stampa: Price sensitive Financial Results -
Web Content Article on-date Jun 19, 2017 9:19 AM
2017-06-19 870.1500390469.jpg With years of excellent results behind it, Hera renews its commitment to outstanding potable water quality and, together with the Istituto Superiore di Sanità (Higher...
Comunicati stampa: Hera Spa Sustainability -
Web Content Article on-date Jun 7, 2017 9:46 AM
2017-06-06 Italy's Minister for the Environment speaks at the conference on the circular economy - organised by Hera as one of several G7-related events - and cites the good progress being made by...
Comunicati stampa: Hera Spa Sustainability -
Web Content Article on-date May 8, 2017 4:15 PM
2017-05-10 1Q2017_870x320_slide_cs_eng.1494421957.jpg Consolidated first quarter report shows growth in all operational-financial indicators and a positive contribution coming from all business...
Comunicati stampa: Price sensitive Financial Results -
Web Content Article on-date May 10, 2017 12:44 PM
2017-05-10 In a meeting held today, Hera S.p.A.'s Board of Directors assessed the independence of its own members, appointed by the Shareholders Meeting convened for 27 April 2017. Based on...
Comunicati stampa: Price sensitive Financial Results -
Web Content Article on-date May 8, 2017 11:14 AM
2017-05-04 Free and open to all, the exhibition of artwork produced using waste materials can be visited from 5 to 21 May in the halls of Palazzo Rasponi. The Hera Group project, carried out in...
Comunicati stampa: Hera Spa Sustainability -
Web Content Article on-date Apr 4, 2017 4:51 PM
2017-04-05 Publication of consolidated and separated financial results as at 31/12/2016 Hera informs that consolidated and separated financial results as at 31/12/2016, approved by the B.o.D. are...
Comunicati stampa: Shareholders’ meeting Price sensitive Financial Results
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How do we monitor 6,600 plants and over 67,000 km of networks? With our Forlì Remote Control Technological Hub, which monitors operation in real time to detect failures and malfunctions of aqueducts, sewers, and energy distribution networks. It's a real engine that powers Hera's operation: discover all its numbers.
To run efficiently, cars need an engine that works optimally. Hera's engine is its Forlì Remote Control Technological Hub. This facility is unique in Italy and among the most advanced in Europe. It controls and monitors more than 6,600 plants and 67 thousand km of networks.
Our sophisticated IT system enables us to remotely control the water, sewerage, gas, and district heating distribution networks in real-time, and covers Hera Group's entire service area. It enables us to continuously monitor malfunctions or failures and take direct action on the systems.
In a control room of over 400 square meters, a team of 68 professionals controls the networks thanks to 130 monitors, 34 operating stations, and ten process engineering stations. Also, a giant 60 m2 screen enables operators to view networks and plants in real-time, monitoring them also using precise 3D representations, in addition to all the network operating parameters. The control room, the "heart" of Forlì's technological centre, receives over 9 million pieces of information daily through 360 thousand sensors installed throughout the local area. Every day, its operators handle about 8 thousand events or alarms coming from the field, with a broad range of criticality levels.
The synergy between networks and the remote control centre is also ensured by the technical call centre, that supports the emergency response service, and handles around 340 thousand incoming calls per year, equal to an average of over 920 per day, and around 150 thousand outgoing calls. Thanks to the information received in real-time and the very detailed graphical representations, our technicians can immediately assess the extent of each report and activate the necessary actions, such as local emergency services.
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