The Forlì remote control technology hub, the heart of Hera
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Web Content Article on-date Apr 5, 2017 6:00 PM
2017-04-06 riunione.1501227958.jpg Publication of documents related to the AGM of 27 April 2017 Hera informs that documents listed below, related to the 27 April 2017 AGM, are available at the...
Comunicati stampa: Shareholders’ meeting Price sensitive -
Web Content Article on-date Apr 4, 2017 4:51 PM
2017-04-05 Publication of consolidated and separated financial results as at 31/12/2016 Hera informs that consolidated and separated financial results as at 31/12/2016, approved by the B.o.D. are...
Comunicati stampa: Shareholders’ meeting Price sensitive Financial Results -
Web Content Article on-date Apr 3, 2017 1:05 PM
2017-04-03 870_Aliplast.1501171633.jpg Herambiente's purchase of the first 40% of shares of the Treviso-based company, a national leader in plastic recycling, was completed today. A further 40%...
Comunicati stampa: Price sensitive M&A -
Web Content Article on-date Mar 27, 2017 12:53 PM
2017-03-28 santagata_biometano_infografica_eng_opt.1501172262.png A virtuous circle that begins with families and returns to citizens, made possible by the new plant that Hera will create in S....
Comunicati stampa: Price sensitive Financial Results -
Web Content Article on-date Mar 14, 2017 10:21 AM
2017-03-21 be2016_870x320_eng_velina.1492010972.jpg The year closes with improvement in all economic-financial and environmental indicators, with results exceeding expectations. Internal and...
Comunicati stampa: Price sensitive Financial Results -
Web Content Article on-date Mar 7, 2017 10:17 AM
2017-03-07 Nuova_Palazzina_870x.1533216684.jpg Shareholders meeting notice We hereby announce that a note of convocation has been published on the Company's website (www.gruppohera.it) for the...
Comunicati stampa: Shareholders’ meeting Price sensitive -
Web Content Article on-date Mar 7, 2017 10:52 AM
2017-03-07 Nuova_Palazzina_1_870x.1533216772.jpg Release of documents related to Gruppo Hera AGM to be held on April 2017 Gruppo Hera informs that AGM documents are now available: On Hera...
Comunicati stampa: Shareholders’ meeting Price sensitive -
Web Content Article on-date Mar 6, 2017 6:34 PM
2017-03-06 870_Aliplast.1501171634.jpg Thanks to this operation, whose enterprise value amounts to roughly € 100 million, the Hera Group confirms its position among Italy's leaders in recycling and...
Comunicati stampa: Price sensitive M&A -
Web Content Article on-date Jan 31, 2017 9:33 AM
2017-01-30 Thanks to the purchase made by Group subsidiary Waste Recycling of the plant sector of the Pisa company Teseco, a primary figure in industrial waste treatment and recovery, Herambiente,...
Comunicati stampa: Price sensitive M&A -
Web Content Article on-date Jan 26, 2017 11:02 AM
2017-01-27 sede_HERA.1501171881.jpg Calendar of events CALENDAR OF CORPORATE EVENTS (*) We hereby communicate, in accordance with art. 2.6.2. (Required reporting) of the "Rules of the markets...
Comunicati stampa: Price sensitive Financial Results -
Web Content Article on-date Jan 13, 2017 11:59 AM
2017-01-11 208_tommasi_venier.1484133524.jpg Solidly based on data from the 2016 forecast, the new Plan confirms the Group's track record of growth and responds to the most recent changes in the...
Comunicati stampa: Hera Spa Sustainability -
Web Content Article on-date Jan 13, 2017 12:13 PM
2017-01-11 870_Aliplast.1484218019.jpg The company based in Ospedaletto di Istrana (Treviso), a national centre of excellence in plastic recycling, joins the Hera Group, which thus confirms its...
Comunicati stampa: Hera Spa Research and Development Products/Services Sustainability -
Web Content Article on-date Jan 11, 2017 11:19 AM
2017-01-11 870_Aliplast.1501171634.jpg The Ospedaletto di Istrana (Treviso) company, a national leader in plastic recycling, becomes part of the Hera Group, which thus confirms itself as one of...
Comunicati stampa: Price sensitive M&A -
Web Content Article on-date Jan 9, 2017 12:06 PM
2017-01-11 slider_870x320_pi.1484127295.jpg Solidly based on data from the 2016 forecast, the new Plan confirms the Group's track record of growth and responds to the most recent changes in the...
Comunicati stampa: Price sensitive Financial Results -
Web Content Article on-date Jan 11, 2017 9:46 AM
2017-01-04 vvvv.1483537355.1484124396.jpg The multiutility company comes into line with the best practices of important international groups and, in accordance with EU objectives and the UN agenda,...
Comunicati stampa: Hera Spa Sustainability -
Web Content Article on-date Nov 25, 2016 9:54 AM
2016-11-25 approvvigionamento_elettrico.1501233137.png Around 500 million Euros in estimated annual turnover, with resultant positive effects in terms of operating profit. The Hera Group company...
Comunicati stampa: Price sensitive Financial Results -
Web Content Article on-date Nov 22, 2016 10:21 AM
2016-11-21 _870.1479742296.1479806595.JPG The Oscars of online communications have been awarded. The multiutility company's website placed second, preceded only by Snam. The award is based on a...
Comunicati stampa: Hera Spa Sustainability SOTTOSCRIZIONI ALERT: Analyst Consensus -
Web Content Article on-date Nov 7, 2016 10:17 AM
2016-11-09 Financial results as at 30 September 2016 Financial results as at 30 September show improvement in key economic and financial indicators and a further reduction of debt. 9M2015...
Comunicati stampa: Price sensitive Financial Results -
Web Content Article on-date Nov 9, 2016 5:34 PM
2016-11-08 11_870x320_cs_s1.1479113984.jpg The multiutility company forges ahead of the European agenda on the circular economy and, at Ecomondo, it presents the new editions of its sustainability...
Comunicati stampa: Hera Spa Products/Services Sustainability -
Web Content Article on-date Nov 10, 2016 9:25 AM
2016-11-09 09_870x320_cs_s1.1479114547.jpg At Ecomondo the Hera Group is hosting an exhibition of students from the Florence Academy of Fine Arts: 10 portraits of famous people made of industrial...
Comunicati stampa: Hera Spa Sustainability
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How do we monitor 6,600 plants and over 67,000 km of networks? With our Forlì Remote Control Technological Hub, which monitors operation in real time to detect failures and malfunctions of aqueducts, sewers, and energy distribution networks. It's a real engine that powers Hera's operation: discover all its numbers.
To run efficiently, cars need an engine that works optimally. Hera's engine is its Forlì Remote Control Technological Hub. This facility is unique in Italy and among the most advanced in Europe. It controls and monitors more than 6,600 plants and 67 thousand km of networks.
Our sophisticated IT system enables us to remotely control the water, sewerage, gas, and district heating distribution networks in real-time, and covers Hera Group's entire service area. It enables us to continuously monitor malfunctions or failures and take direct action on the systems.
In a control room of over 400 square meters, a team of 68 professionals controls the networks thanks to 130 monitors, 34 operating stations, and ten process engineering stations. Also, a giant 60 m2 screen enables operators to view networks and plants in real-time, monitoring them also using precise 3D representations, in addition to all the network operating parameters. The control room, the "heart" of Forlì's technological centre, receives over 9 million pieces of information daily through 360 thousand sensors installed throughout the local area. Every day, its operators handle about 8 thousand events or alarms coming from the field, with a broad range of criticality levels.
The synergy between networks and the remote control centre is also ensured by the technical call centre, that supports the emergency response service, and handles around 340 thousand incoming calls per year, equal to an average of over 920 per day, and around 150 thousand outgoing calls. Thanks to the information received in real-time and the very detailed graphical representations, our technicians can immediately assess the extent of each report and activate the necessary actions, such as local emergency services.
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