The Forlì remote control technology hub, the heart of Hera
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Web Content Article on-date Jan 3, 2020 1:54 PM
2020-01-03 (drafted pursuant to article 85-bis, paragraph 4-bis, of Consob Regulation 11971 / 14 May 1999) Communication of the overall amount of voting rights Bologna, 3 January 2020 - The...
Comunicati stampa: Shareholders’ meeting Price sensitive -
Web Content Article on-date Dec 19, 2019 6:08 PM
2019-12-19 Gruppo Hera e Ascopiave The transaction between the two companies, finalised today, marks the birth, through EstEnergy, of the largest energy operator in North-Eastern Italy, whose BoD...
Comunicati stampa: Shareholders’ meeting Price sensitive -
Web Content Article on-date Dec 3, 2019 3:55 PM
2019-12-03 (drafted pursuant to article 85-bis, paragraph 4-bis, of Consob Regulation 11971 / 14 May 1999) Communication of the overall amount of voting rights Bologna, 3 December 2019 - The...
Comunicati stampa: Shareholders’ meeting Price sensitive -
Web Content Article on-date Nov 13, 2019 11:30 AM
2019-11-13 NexMeter_450x.1573641982.jpg The 2019 European Utility Week includes a preview of the new smart gas meter 4.0, provided with advanced technology and functions, and features that are...
Comunicati stampa: Price sensitive Financial Results -
Web Content Article on-date Nov 11, 2019 4:11 PM
2019-11-13 Results as at 30 September 2019 The Group closed the first nine months of the year with particularly positive results, higher than expectations, and with the third quarter showing...
Comunicati stampa: Price sensitive Financial Results -
Web Content Article on-date Oct 3, 2019 12:30 PM
2019-10-03 (drafted pursuant to article 85-bis, paragraph 4-bis, of Consob Regulation 11971 / 14 May 1999) Communication of the overall amount of voting rights Bologna, 3 October 2019 - The...
Comunicati stampa: Shareholders’ meeting Price sensitive -
Web Content Article on-date Sep 26, 2019 6:54 PM
2019-09-26 Announcement of sale of maximum of 14,426,407 ordinary shares of Hera S.p.A. Press release issued upon request and on behalf of n. 8 Public Shareholders of Hera S.p.A. ANNOUNCEMENT OF...
Comunicati stampa: Shareholders’ meeting Price sensitive -
Web Content Article on-date Sep 26, 2019 9:25 PM
2019-09-26 Conclusion sale of ordinary shares of Hera S.p.A. Press release issued upon request and on behalf of n. 8 Public Shareholders of Hera S.p.A. CONCLUSION SALE OF ORDINARY SHARES OF HERA...
Comunicati stampa: Shareholders’ meeting Price sensitive -
Web Content Article on-date Sep 12, 2019 9:48 AM
2019-09-16 logo_diversity_inclusion_2019_350x.1568272576.png This index, conceived to orient investors interested in companies committed to promoting diversity, inclusion and people development,...
Comunicati stampa: Shareholders’ meeting Price sensitive -
Web Content Article on-date Aug 1, 2019 2:09 PM
2019-08-01 (drafted pursuant to article 85-bis, paragraph 4-bis, of Consob Regulation 11971 / 14 May 1999) Communication of the overall amount of voting rights Bologna, 1 August 2019 - The...
Comunicati stampa: Shareholders’ meeting Price sensitive -
Web Content Article on-date Jul 30, 2019 5:49 PM
2019-07-30 The Hera Group extends the scope of its activities in Tuscany and consolidates its leadership in environmental services for businesses by acquiring the Serravalle Pistoiese landfill and...
Comunicati stampa: Price sensitive M&A -
Web Content Article on-date Jul 30, 2019 8:11 PM
2019-07-30 GH_ASCOPIAVE_870.1565010551.jpg Energy partnership between Hera and Ascopiave in the North-East gets the green light Today, the Boards of Directors of Hera S.p.A. and Ascopiave S.p.A.,...
Comunicati stampa: Price sensitive M&A -
Web Content Article on-date Jul 25, 2019 11:38 AM
2019-07-30 Results for 1H 2019 A highly positive half-year, thanks to the organic growth achieved in all business areas. At the same time, intense activity in external development and an increase...
Comunicati stampa: Price sensitive Financial Results -
Web Content Article on-date Jul 5, 2019 5:26 PM
2019-07-05 Repurchase and cancellation of certain notes Following the press releases dated 19 June 2019 and 2 July 2019, notice is hereby given that as at the date hereof Hera S.p.A. (the...
Comunicati stampa: Shareholders’ meeting Price sensitive -
Web Content Article on-date Jul 5, 2019 3:17 PM
2019-07-05 Borsa Italiana welcomes Hera S.p.A.'s new bond to the green & social segment of ExtraMOT PRO New Hera S.p.A. 500 million euro green bond listed on the ExtraMOT PRO segment This green...
Comunicati stampa: Shareholders’ meeting Price sensitive -
Web Content Article on-date Jul 3, 2019 3:47 PM
2019-07-03 (drafted pursuant to article 85-bis, paragraph 4-bis, of Consob Regulation 11971 / 14 May 1999) Communication of the overall amount of voting rights Bologna, 3 July 2019 - The following...
Comunicati stampa: Shareholders’ meeting Price sensitive -
Web Content Article on-date Jul 2, 2019 11:25 AM
2019-07-02 Final results of the tender offer relating to certain notes Following the press release dated 19 June 2019, notice is hereby given that on 1 July 2019 BNP Paribas S.A. announced the...
Comunicati stampa: Price sensitive M&A -
Web Content Article on-date Jun 26, 2019 6:05 PM
2019-06-26 Strong interest shown by international investors for the multi-utility's second "green" bond, which will finance environmental sustainability projects in 3 areas: energy efficiency,...
Comunicati stampa: Price sensitive M&A -
Web Content Article on-date Jun 19, 2019 8:48 AM
2019-06-19 The BoD of Hera S.p.A. authorises the issue of new notes and the refinancing of certain notes 1 For information purposes only, the purchase price for the 2021 Notes will, when...
Comunicati stampa: Price sensitive M&A -
Web Content Article on-date Jun 17, 2019 7:34 PM
2019-06-17 The business partnership, through the joint venture EstEnergy, involves over 1 million customers, with the new entity's overall value coming to 864.5 million euro and its Ebitda...
Comunicati stampa: Price sensitive M&A
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How do we monitor 6,600 plants and over 67,000 km of networks? With our Forlì Remote Control Technological Hub, which monitors operation in real time to detect failures and malfunctions of aqueducts, sewers, and energy distribution networks. It's a real engine that powers Hera's operation: discover all its numbers.
To run efficiently, cars need an engine that works optimally. Hera's engine is its Forlì Remote Control Technological Hub. This facility is unique in Italy and among the most advanced in Europe. It controls and monitors more than 6,600 plants and 67 thousand km of networks.
Our sophisticated IT system enables us to remotely control the water, sewerage, gas, and district heating distribution networks in real-time, and covers Hera Group's entire service area. It enables us to continuously monitor malfunctions or failures and take direct action on the systems.
In a control room of over 400 square meters, a team of 68 professionals controls the networks thanks to 130 monitors, 34 operating stations, and ten process engineering stations. Also, a giant 60 m2 screen enables operators to view networks and plants in real-time, monitoring them also using precise 3D representations, in addition to all the network operating parameters. The control room, the "heart" of Forlì's technological centre, receives over 9 million pieces of information daily through 360 thousand sensors installed throughout the local area. Every day, its operators handle about 8 thousand events or alarms coming from the field, with a broad range of criticality levels.
The synergy between networks and the remote control centre is also ensured by the technical call centre, that supports the emergency response service, and handles around 340 thousand incoming calls per year, equal to an average of over 920 per day, and around 150 thousand outgoing calls. Thanks to the information received in real-time and the very detailed graphical representations, our technicians can immediately assess the extent of each report and activate the necessary actions, such as local emergency services.
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