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Sentry meters, to detect water leaks in the network

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Sentry meters, to detect water leaks in the network

The pilot project involving the installation of Kamstrup meters was carried out in Conselice, near Ravenna, and yielded excellent results. The tests now continue in Modena, covering a larger area

The Flow IQ® 2200 manufactured by Kamstrup, a well-established European supplier, is a sentry meter that can “listen” to the network thanks to a built-in hydrophone, i.e. a sensor designed to capture sounds and other acoustic signals underwater, which in this case is able to detect the noise associated with any water leaks.

By placing the meters at strategic points in the network, about 50 metres apart, it is possible to create a grid within which continuous monitoring can be carried out.

The meters transmit to a digital platform (called the LeakDetector) the minimum value of noise detected in 24 hours: if this is high, the meters will be highlighted with different alarm levels and analysis of the data will make it possible to identify whether it is indeed a water leak.
If a leak or break code is activated for a meter, the customer will be notified promptly by our technicians.

The meter testing phase started in May 2022 with the installation of more than 900 meters in the municipality of Conselice, where continuous monitoring of the water network began in September 2022 with real-time analysis of the leaks present, thereby allowing targeted intervention for repairs.
It is planned to continue testing over a wider area, starting with Modena, where 1,300 meters are being installed.

 

The Conselice pilot project: benefits noted


Reliability

The meters are extremely reliable, the leak and break indications that were verified were correct and no false positives were found.

Promptness

We intervened before customers called us: many leaks were repaired the day after they appeared, whereas previously some leaks would only have been detected following issue of a bill with an unusually high consumption figure.

Permanent monitoring

Compared to the installation of standard meters, the main difference is that with Flow IQ® 2200s, a permanent water leak monitoring system is put in place. Kamstrup meters are also smart meters and automatically send data to the portal.

Rapid localisation

If the meters are correctly positioned, field localisation is quick because the area to be investigated is confined.

Integration

The system interfaces seamlessly with other company monitoring tools.

Affordability

By correctly establishing the number of meters required, good network coverage is achieved without an unsustainable increase in costs.

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18/08/2021

Hera focuses on digitalization and reinforces Cybersecurity

Hera focuses on digitalization and reinforces Cybersecurity picchioni_franco_thumbnail.png The lockdown, and consequent remote working, accelerated the process of digitalization in many companies. Unfortunately, it also increased the targets of many cyber criminals, as people were otherwise preoccupied with the Covid-19 crisis. In such a situation, it was therefore essential for Hera to have a department within our company network to defend us from such attacks. The arrival of Franco Picchioni, Chief of Information and Cyber Security Management within the Central Administration for Innovation, in January 2020, strengthened these processes. Franco, what is your role in Hera and how long have you worked here? I deal with all problems linked to cyber security for the entire Group, taking into consideration external threats (in continuous evolution), the internal drive for digitalization, and the balancing of security with user-friendly systems. I’ve been in this role since last January, when it was created. I arrived from another Italian company in the field, where I had a similar role for the past ten years. Why is it an important issue, especially at this moment in time? As well as the question of lockdown which forced many companies to use smart working extensively, over the last few years the issue of cyber security has been growing constantly, mainly due to the fact that companies are now pushing for a move to digitalization. This evolution means the computerisation of data and processes, as well as the introduction of cyber-space as the new field of action. In this context, the area of potential attack within our companies is huge, and the resulting defences must be appropriate and prompt. no

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Interactive financial statements and sustainability reports
The consolidated economic results at 31 December 2023 and the 2023 sustainability report were approved by the Board of Directors of the Hera Group on 26 March 2024
Online report Y2023
2023 sustainability report

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