Robotics at the service of humankind
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Web Content Article · written-by THOMAS CECCONI on-date Jan 7, 2021 11:44 AM
SI Together to build the future Cookies disabled - content not available A large high-growth Group at the service of citizens and businesses Cookies disabled - content not available Go to YouTube...
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Web Content Article on-date Jan 4, 2021 2:15 PM
null null null null null null null null null null null null null null null null null null null null null null null null Our wealth, our people Our wealth, our people Our wealth, our people Our...
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Web Content Article on-date Jan 4, 2021 2:10 PM
SI NO Si Centrato
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Web Content Article on-date Dec 31, 2020 2:19 PM
Non-recyclable waste Where does they go? bg_rifiuti.png Read more NO SI Gruppohera Nero
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Web Content Article on-date Dec 31, 2020 2:18 PM
The Green Economy The “green economy” sector recovers and recycles waste Rifiuti - Numeri.png Read More NO SI Gruppohera Nero
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Web Content Article on-date Dec 31, 2020 2:17 PM
The tracking system <ul> <li><a href="/group_eng/sustainability/thematic-reports/tracking-waste/tracking-system" style="color:#86c165;">TRACES AND MONITORS </a> the recycling process</li> ...
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Web Content Article on-date Dec 31, 2020 2:13 PM
Vegetable oil and weee Discover where vegetable oils, textiles and waste from electrical and electronic equipment are recovered. bg_oli_raee.png Read more NO SI Gruppohera Nero
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Separate waste collection Separating waste properly has both environmental and economic benefits! bg_differenza.png Read more NO SI Gruppohera Nero
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Circular economy. how is Hera ranked? bg_obiettivi.png Read more NO SI Gruppohera Nero
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Hera and the circular economy bg_hera_economia_circolare_eng.png Read more NO SI Gruppohera Nero
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Where does separate waste go? mappa_eng_v2.png Read more NO SI Gruppohera Nero
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How much is recovered bg_hera_quanto_recuperato_eng.png Read More NO SI Gruppohera Nero
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Web Content Article on-date Dec 31, 2020 1:53 PM
Tracce rifiuti Desktop Tracce rifiuti Mobile Largo How to give value <br/>to separate collection No Tracking waste No
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Web Content Article on-date Dec 31, 2020 1:39 PM
Safety and continuity bg_servizio.png Read more NO SI Gruppohera Nero
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Web Content Article on-date Dec 31, 2020 1:39 PM
More quality, more satisfaction bg_qualita_eng.png Read more NO SI Gruppohera Nero
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Supporting customers in difficulty bg_sostegno_famiglie.png Read more NO SI Gruppohera Nero
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Our presence in the community bg_presenza_territorio.png Read more NO SI Gruppohera Nero
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Market offers with saving and innovation 7 offers to reduce consumptions bg_risparmio.png Read more NO SI Gruppohera Nero
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Web Content Article on-date Dec 31, 2020 1:32 PM
Fair and honest from first contact bg_primo_contatto.png Read more NO SI Gruppohera Nero
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Web Content Article on-date Dec 31, 2020 1:08 PM
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Web Content Article on-date Dec 31, 2020 12:56 PM
1000 volti desktop 1000 volti mobile Largo No millevolti_txt_eng.1518454176.png Our initiatives for our customers and the community Close to customers, close to the community with innovative...
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Web Content Article on-date Dec 31, 2020 12:03 PM
White certificates An energy saving tool bg_certificati_bianchi_eng.png Read more NO SI Gruppohera Nero
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Web Content Article on-date Dec 31, 2020 11:57 AM
Cooperation and coleness Supporting companies and households bg_collaborazione.png Read more NO SI Gruppohera Nero
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Web Content Article on-date Dec 31, 2020 11:55 AM
Energy saving projects 299 measures implemented by the end of 2019 to reduce consumption Energia - Interventi per risparmiare.png Read more NO SI Gruppohera Nero
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Web Content Article on-date Dec 31, 2020 11:54 AM
Energy service Energy efficiency services for condominiums, large-scale industrial customers and public administration Energia - Nostro Impegno.png Read more NO SI Gruppohera Nero
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Web Content Article on-date Dec 31, 2020 11:47 AM
More efficient public lightning and more bg_illuminazione.png Read more NO SI Gruppohera Nero
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Web Content Article on-date Dec 31, 2020 11:21 AM
Achieved result Enhancing energy efficiency Energia - Risultati.png Read more NO SI Gruppohera Nero
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Web Content Article on-date Dec 31, 2020 11:19 AM
The scenario A challenge for everyone that benefits everyone Energia - Scenario (1).png Read more NO SI Gruppohera Nero
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Web Content Article on-date Dec 30, 2020 4:30 PM
Sfumato Bianco No NumeriRiduzioniEmissioni_mobile_EN.png NumeriRiduzioniEmissioni_EN.png No
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Web Content Article on-date Dec 30, 2020 4:24 PM
valore energia valore energia mobile Largo No valore_energia_eng_txt.1518427627.png Report published in July 2020 6th edition (2019 data) Together to reduce energy waste and CO2 emissions No
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Web Content Article on-date Dec 30, 2020 4:04 PM
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Web Content Article on-date Dec 30, 2020 4:03 PM
Sustainable management of water resources Gestione sostenibile acqua.png Read more NO SI Gruppohera Nero
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Web Content Article on-date Dec 30, 2020 4:01 PM
Where does the tap water come from Da dove viene acqua rubinetto.png Read more NO SI Gruppohera Nero
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Web Content Article on-date Dec 30, 2020 3:50 PM
Investment to improve the service Investimenti per migliorare.png Read more NO SI Gruppohera Nero
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Web Content Article on-date Dec 30, 2020 3:47 PM
Water you can trust Acqua di cui ti puoi fidare.png Read more NO SI Gruppohera Nero
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Web Content Article on-date Dec 30, 2020 3:43 PM
The water service management Gestione servizio idrico.png Read more NO SI Gruppohera Nero
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Web Content Article on-date Dec 30, 2020 1:35 PM
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Web Content Article on-date Dec 30, 2020 1:16 PM
SI Find out 5 GOOD REASONS to drink tap water ECOLOGICAL Drinking tap water is good for the environment CONVENIENT Piped directly into the home GOOD Low sodium content SAFE Water you can trust...
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Web Content Article on-date Dec 9, 2021 9:44 AM
SI This report is dedicated to the quality of the zero-km water that Hera distributes in the served territories, and wants to reassure stakeholders that it is safe and good to drink and that it has...
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Web Content Article on-date Dec 9, 2021 9:52 AM
SI Find out why you can trust tap water NO No Centrato
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Web Content Article on-date Dec 30, 2020 12:53 PM
Img Desktop In buone acque Largo Everything (and more) about<br/> the quality of zero km water No In good waters No
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Web Content Article on-date Aug 24, 2021 2:54 PM
Go to the 2022 report costruire insieme il futuro_en.png Building the future Together Discover the partnerships between the company and the local community
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Web Content Article on-date Dec 30, 2020 12:26 PM
Go to the 2020 report sulle tracce dei rifiuti_en.png Tracking Waste Find out where your separate collection goes
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Web Content Article on-date Dec 30, 2020 12:22 PM
Go to the 2020 report Header Mille Volti (1).png 1000 faces to service Discover the initiatives for our customers and the territory
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Go to the 2022 report energie per il clima_en.png Energy Solutions for the Climate Discover how you can reduce greenhouse gas emissions with us
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Web Content Article on-date Dec 30, 2020 12:19 PM
Go to the 2021 report in buone acque_en.png In Good Waters Discover the quality of water at zero km
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Web Content Article on-date Jan 8, 2021 2:05 PM
2020-12-30 Sede Hera The Hera Group hereby communicates that, as of 1 January 2021, Mr. Roberto Barilli, General Manager of Operations for Hera S.p.A., will leave his office for retirement. The...
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Web Content Article on-date Dec 29, 2020 5:30 PM
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Web Content Article on-date Dec 29, 2020 5:29 PM
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SI Latest news, events and awards in sustainability NO No Sinistra
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Web Content Article on-date Mar 24, 2021 5:22 PM
S&P Global's Sustainability Award S&P Global's Sustainability Award The Hera Group has received a worldwide gold medal for social responsibility. S&P Global, indeed, has awarded the company its...
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Web Content Article on-date Dec 29, 2020 4:11 PM
SI News from the Hera Group: an increasingly smart way of paying bills Projects in brief NO No Sinistra
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Web Content Article on-date Dec 29, 2020 4:12 PM
SI "Più alberi in città" (More trees in town) in Ferrara through the use of waste collection centres Projects in brief NO No Sinistra
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Web Content Article on-date Dec 29, 2020 4:05 PM
SI Shared value? Let's build it together The Hera Group has published a new report in which the engagement of customers, associations and individuals is put at the centre, describing the many...
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Web Content Article on-date Dec 29, 2020 4:14 PM
SI Aliplast enters the world of cosmetics Projects in brief NO No Sinistra
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Web Content Article on-date Dec 29, 2020 4:13 PM
SI The environmental education activities of the Hera Group Projects in brief NO No Sinistra
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Web Content Article on-date Dec 29, 2020 4:00 PM
SI Combating food waste: CiboAmico is 10 years old Through this project, the Hera Group has recovered from its company canteens more than 91,000 meals not consumed and donated to non-profit...
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Web Content Article on-date Dec 29, 2020 4:07 PM
SI The HeraLAB model: more dialogue and co-planning Recently started in Bologna and Rimini, in 2018 this model was applied to the areas of Ferrara and Ravenna, involving 24 representatives of the...
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Web Content Article on-date Dec 29, 2020 4:01 PM
SI 2018 sustainability report: focus on shared value, area by area The new sustainability report approved on 27 March by the Board of Directors of Hera Spa has been published. The Group centres the...
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Web Content Article on-date Dec 29, 2020 4:10 PM
SI In Bologna, buses and taxis run on Hera biomethane Projects in brief NO No Sinistra
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Web Content Article on-date Dec 29, 2020 3:54 PM
SI YEAR XII EDITION N.2 29 APRIL 2019 NO No Sinistra
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Web Content Article on-date Dec 29, 2020 3:42 PM
Go to site FOCUS_herlab_570x278.1520855451.jpg Open innovation: the new edition of HeraLAB kicks off A new edition for HeraLAB, the workshop for local areas organised by Hera to foster a concrete...
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Web Content Article on-date Dec 29, 2020 3:37 PM
SI Registered at the Court of Bologna n° 7876 del 17.09.08 Editorial director: Filippo M. Bocchi Editorial committee: Cecilia Bondioli, Edoardo Lucatti, Micaela Maini, Gianluca Principato, Gaelle...
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Web Content Article on-date Dec 29, 2020 3:33 PM
Sì Vedohera N° 2 - 29 april 2019
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Web Content Article on-date Feb 4, 2021 3:39 PM
724 2099-07-28 490 Salvatore Taddeo https://www.youtube.com/watch?v=YWK1TCTz4Bs 757 1 0 Salvatore Taddeo 870
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Web Content Article on-date Dec 14, 2020 5:34 PM
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Web Content Article · written-by Palvi Andrea Tonziello on-date Dec 14, 2020 5:31 PM
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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