Robotics at the service of humankind
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Document on-date Apr 22, 2021 1:35 PM
1 Climate change mitigation (updated on April 22, 2021 after targets validation by SBTi) 2 Hera for climate The challenge of climate change and Hera Group’s commitment ...
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Document on-date Mar 25, 2021 11:25 AM
Tax Code / Register of Companies no. 04245520376 “Hera Group” VAT Group no. 03819031208 Fully paid up Share Capital € 1,489,538,745.00 ...
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6 Methodological guide to the Report [102-32] [102-50] This sustainability report represents the Consolidated non-financial reporting (CNFR) of the Hera Group (the Group). It reports...
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Document on-date Apr 21, 2021 9:07 PM
| The bases and the organisational levers 1INTRODUCTION STRATEGY VALUE 420.0 SHARED VALUE EBITDA 37% of total Ebitda (+7% over 2019) 297.4 SHARED VALUE INVESTMENTS 55% of total ...
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Document on-date Apr 21, 2021 9:12 PM
| The bases and the organisational levers 5GOVERNANCE THE BASES AND THE ORGANISATIONAL LEVERS 100% CODE OF ETHICS all newly hired staff trained on principles and values through the...
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Tiratura: 122.031 Diffusione: 90.800 Lettori: 1.032.000 Dir. Resp.:Paolo Giacomin Servizi di Media Monitoring Sezione:FORLI-CESENA Foglio:1/1 Estratto da pag.:48 Edizione del:20/04/21 Rassegna...
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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