Robotics at the service of humankind
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Web Content Article · written-by LUCIA ALGISI on-date May 12, 2024 9:24 PM
Bloomberg Hera Q1 2024 Earnings Call (1).pdf Q1 BBNWNRy6J_c https://investornews.gruppohera.it/en/?n=228 Audio recording of the 1Q 2024 video conference.mp3 Financial report as at 31 March...
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Web Content Article · written-by LUCIA ALGISI on-date May 9, 2023 12:33 PM
Transcript Q1 2023.pdf Transcript H1 2023.pdf Transcript Q3 2023.pdf Bloomberg Hera FY2023 Earnings Call.pdf Bloomberg Hera BP 2027 Update Call.pdf Q1 H1 Q3 Y Business Plan Sustainability...
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Web Content Article on-date Aug 26, 2021 10:24 AM
1 colonna SI Annual Report 2020 NO No Financial results as of 31/12/2020 Sinistra
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Web Content Article · written-by Palvi Andrea Tonziello on-date May 11, 2022 12:18 PM
HERA_1Q2022_Transcript.pdf HERA_1H2022_Transcript.pdf HERA_9M2022_Transcript.pdf 21.03.2022-HRA.MI-Transcript FY2022.pdf Transcript BP 2026.pdf Q1 1H 9M Y Business Plan null null null...
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Web Content Article on-date Aug 26, 2021 10:26 AM
1 colonna SI Annual Report 2019 NO No Financial results as of 31/12/2019 Sinistra
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Web Content Article this-result-comes-from-the-x-version-of-this-content · written-by Palvi Andrea Tonziello on-date Nov 9, 2021 11:48 AM
Transcript 1Q 2021.pdf Transcript_1H_21.pdf Transcript risultati 3Q 2021.pdf HERA_FY2021_Transcript.pdf 8156009414FD99443B48-2021-12-31-it_preview.xhtml Q1 H1 9M Y Business Plan...
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Web Content Article on-date Aug 26, 2021 10:29 AM
1 colonna SI Annual Report 2018 NO No Financial results as of 31/12/2018 Sinistra
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Web Content Article this-result-comes-from-the-x-version-of-this-content on-date Mar 23, 2021 6:06 PM
Transcript_1Q_20.1590659178.pdf Transcript_1H20.1596703225.pdf Transcript 3Q 2020 Transcript_Y2020.pdf Transcript Business Plan to 2024 Q1 H1 9M Y Business Plan Sustainability Report null...
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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