Robotics at the service of humankind
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Web Content Article · written-by LUCIA ALGISI on-date May 13, 2024 9:03 PM
Financial results as at 31 March 2024 The consolidated financial results as at 31 March 2024 were approved by the Board of Directors of the Hera Group on May 14, 2024 Group 160.png Find out more...
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Web Content Article · written-by LUCIA ALGISI on-date May 13, 2024 5:52 PM
false Born in Pescara in 1972. He is lawyer at the Court of Cassation and expert in tax law and corporate compliance. He has over 20 years’ experience in the field of company criminal and...
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Web Content Article · written-by Giulia Lo Faro on-date Jun 4, 2024 6:02 PM
SI Federica Ravaioli General Manager Herambiente Servizi Industriali S.r.l. Born in Bologna in 1979. Since 6 May 2024, she has been the General Manager of HERAmbiente Servizi Industriali...
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Web Content Article · written-by LUCIA ALGISI on-date May 13, 2024 5:14 PM
SI Tommaso Rotella Vice Chairman Born in Pescara in 1972. He is lawyer at the Court of Cassation and expert in tax law and corporate compliance. He has over 20 years’ experience in the field of...
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Web Content Article · written-by LUCIA ALGISI on-date May 13, 2024 5:11 PM
Si Our Managers Bianco Si GRUPPO
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Web Content Article · written-by LUCIA ALGISI on-date Jun 4, 2024 5:53 PM
Si Our Managers Bianco Si GRUPPO
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Web Content Article · written-by LUCIA ALGISI on-date May 10, 2024 12:08 AM
SI Emidio Castelli Business Unit Water Manager He was born in Ascoli Piceno in 1966. As of 1 February 2024, Emidio is the Director of Water Resources, responsible for the management of activities...
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Web Content Article · written-by LUCIA ALGISI on-date May 9, 2024 11:59 PM
false He was born in Ascoli Piceno in 1966. As of 1 February 2024, Emidio is the Director of Water Resources, responsible for the management of activities pertaining to the integrated water service...
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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