Robotics at the service of humankind
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Web Content Article on-date Oct 26, 2021 2:45 PM
No Learn more: Competitive advantage and progress Ongoing projects Hydrogen as a raw material: waste to hidrogen The goal: To assess the feasibility of an experimental project to produce green,...
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Web Content Article on-date Oct 26, 2021 2:46 PM
No Learn more: Competitive advantage and progress Hydrogen as storage: power to gas in the Bologna purification plant The goal: To set up a semi-industrial scale (1 MW) Power to Gas (P2G)...
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Web Content Article on-date Oct 26, 2021 2:49 PM
No Learn more: Competitive advantage and progress Hydrogen as a source of energy: positive energy districts The goal: To define innovative and replicable solutions for positive energy districts and...
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Web Content Article on-date Oct 26, 2021 2:55 PM
No Learn more: Competitive advantage and progress Hydrogen in energy distribution: asset readiness The goal: To assess the impact of hydrogen blending and to obtain short-term environmental...
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Web Content Article on-date Oct 26, 2021 2:53 PM
No Learn more: Competitive advantage and progress Hydrogen as fuel: sustainable public transportation The goal: To produce green hydrogen from photovoltaic sources and to construct a refuelling...
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Web Content Article on-date Oct 26, 2021 2:25 PM
SI Hydrogen at a glance With its System Integration Strategy, published in July 2020, the European Commission has outlined an innovative path to achieve full decarbonisation of the energy sector by...
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Web Content Article on-date Nov 18, 2021 4:10 PM
398 Stefano Venier Today at Ecomondo, Hera's top management illustrated the multi-utility Group's articulated and innovative commitment to circular economy, with separate waste collection that has...
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Web Content Article on-date Oct 22, 2021 11:04 AM
750 2019-04-16 360 Michele Marsigli https://www.youtube.com/watch?v=eRbJeELgdjc 1 0 Michele Marsigli 640
Tipologia Web Channel: Hera on TV
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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