Robotics at the service of humankind
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Web Content Article · written-by LUCIA ALGISI on-date Apr 26, 2023 1:11 PM
SI Born in Taranto on 05/09/1954. Auditor. Since 2018, Chair of the Board of Statutory Auditors of Trieste Trasporti S.p.A.; Statutory Auditor of Postel S.p.A. and Alternate Auditor of Leonardo...
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Web Content Article · written-by LUCIA ALGISI on-date Apr 26, 2023 12:51 PM
SI Born in Ferrara on 17/08/1955. Chartered accountant, auditor and labour consultant, specialist in financial statement analysis, company valuation and management control. Business partner of the...
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Web Content Article · written-by LUCIA ALGISI on-date Sep 25, 2023 4:43 PM
SI Born 08/07/1978. Since 2021, he has been head of the political secretariat of the mayor of the Metropolitan City of Bologna, also supporting the mayors in their relations with the authority's...
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Web Content Article · written-by LUCIA ALGISI on-date May 11, 2022 9:19 AM
SI Chief Executive Officer He was born in Modica (Ragusa) in 1967. Since May 2022 he has been Chief Executive Officer of the Hera Group. From January 2022 to May 2022 he was Chief Operating Officer...
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Web Content Article · written-by LUCIA ALGISI on-date Apr 24, 2023 3:23 PM
SI Born in Ravenna on 14/05/1967. Since 2020, Member of the Regional Assembly of Emilia-Romagna, in the following Committees: Budget, General and Institutional Affairs; Economic Policies;...
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Web Content Article · written-by LUCIA ALGISI on-date Apr 24, 2023 3:09 PM
SI Executive Chairman Born in Forlì in 1970. Since 27 April 2023, Executive Chairman of the Hera Group. From April 2014 to April 2023 Market Group Manager and he is responsible for the management...
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Web Content Article · written-by LUCIA ALGISI on-date Apr 26, 2023 1:16 PM
SI Born in Bari on 10/12/1965. Chartered accountant, auditor and, since 2006, full professor of “Economics and Business Management” at the Department of Management and Technology of Bocconi...
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Web Content Article · written-by LUCIA ALGISI on-date Apr 26, 2023 12:36 PM
SI Born in Modena on 03/04/1954. Full Professor of Environmental Health Engineering at the Department of Engineering “Enzo Ferrari” of the University of Modena and Reggio Emilia (Unimore), as...
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Web Content Article · written-by Davide Donnarumma on-date Apr 26, 2023 4:43 PM
SI Born in Ferrara on 23/04/1956. Auditor, managing director of Studio Giuriatti; Chair of the Board of Statutory Auditors of the Municipality of Pavullo Nel Frignano (MO) and member of the...
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Web Content Article · written-by Davide Donnarumma on-date Sep 25, 2023 4:42 PM
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Web Content Article · written-by Davide Donnarumma on-date Apr 26, 2023 1:15 PM
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Web Content Article · written-by Palvi Andrea Tonziello on-date Apr 24, 2023 3:15 PM
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Web Content Article · written-by Davide Donnarumma on-date Apr 26, 2023 12:35 PM
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Web Content Article · written-by Davide Donnarumma on-date Apr 26, 2023 1:10 PM
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Web Content Article · written-by Palvi Andrea Tonziello on-date May 11, 2022 9:16 AM
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Web Content Article · written-by Palvi Andrea Tonziello on-date Apr 24, 2023 3:22 PM
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Web Content Article · written-by Davide Donnarumma on-date Apr 26, 2023 4:42 PM
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Web Content Article · written-by Palvi Andrea Tonziello on-date May 6, 2022 3:13 PM
SI Financial Results 1H 2022 Go to site Financial Results 1Q 2022 Go to site Financial Results Y 2021 Go to site NO No Sinistra
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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