Robotics at the service of humankind
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Web Content Article · written-by Palvi Andrea Tonziello on-date Dec 29, 2022 2:26 PM
2022-12-29 Following the press release issued on 29th November 2022, the Hera Group and the Ascopiave Group herein announce that today they have signed the contract deliverables governing the...
Comunicati stampa: Hera Spa Price sensitive M&A -
Web Content Article · written-by Palvi Andrea Tonziello on-date Aug 31, 2023 10:21 AM
Following its recent reconfirmation for the third consecutive year in the Dow Jones Sustainability Index, World and Europe, the Hera Group once again ranks among the most internationally focused on...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Dec 19, 2022 12:05 PM
We once again rank among the companies that pay the most attention to sustainability and ESG aspects internationally. Our latest ESG Evaluation, carried out by the Sustainable Finance analysts of...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Dec 19, 2022 11:58 AM
We once again rank among the companies that pay the most attention to sustainability and ESG aspects internationally. Our latest ESG Evaluation, carried out by the Sustainable Finance analysts of...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Dec 15, 2022 3:20 PM
2022-12-19 The Group is among the top positions in the international ranking of Utility Networks assessed by S&P Global for its focus on sustainability and its ability to create shared value by...
Comunicati stampa: Hera Spa Other press releases -
Web Content Article · written-by Palvi Andrea Tonziello on-date Dec 15, 2022 2:59 PM
immagine canvas desktop nl insieme immagine canvas mobile nl insieme Largo For sharing stories and ideas No Together Newsletter
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Web Content Article · written-by Palvi Andrea Tonziello on-date Dec 14, 2022 11:33 AM
No Find out more about the historic buildings of the Lego model The MAN Gasometer is the only one left of the 5 gasometers of the Bologna Gas Workshop in which the gas was stored before being...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Aug 31, 2023 10:24 AM
The Hera Group is confirmed in 2022, for the third year in a row, to be ranked first in the Multi-Utility&Water sector of the Dow Jones Sustainability World Index for sustainability performance in...
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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