Robotics at the service of humankind
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Web Content Article · written-by Palvi Andrea Tonziello on-date Feb 7, 2023 9:24 AM
2023-02-07 This year, once again, Hera has received the Gold Class from the rating agency responsible for the Sustainability Awards. This important recognition highlights the Group’s ability to...
Comunicati stampa: Hera Spa Other press releases -
Web Content Article · written-by Palvi Andrea Tonziello on-date Feb 7, 2023 11:46 AM
With the publication of the 2023 Sustainability Yearbook – the report containing the analyses carried out to gain access the Dow Jones Sustainability Index (DJSI) – we have been awarded S&P...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Feb 7, 2023 11:35 AM
With the publication of the 2023 Sustainability Yearbook – the report containing the analyses carried out to gain access the Dow Jones Sustainability Index (DJSI) – we have been awarded S&P...
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Web Content Article · written-by Davide Donnarumma on-date Jan 30, 2023 4:17 PM
Always concerned with implementing policies concerning gender equality and enhancing diversity in the workplace, in 2023 as well we have been counted among the most inclusive companies worldwide....
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jan 30, 2023 11:57 AM
2023-01-31 Hera has been included for the fourth year in a row in the international index that assesses outstanding companies for their policies relating to gender equality, diversity and...
Comunicati stampa: Hera Spa Other press releases -
Web Content Article · written-by Davide Donnarumma on-date Jan 31, 2023 10:09 AM
Always concerned with implementing policies concerning gender equality and enhancing diversity in the workplace, in 2023 as well we have been counted among the most inclusive companies worldwide....
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Web Content Article · written-by Palvi Andrea Tonziello on-date Jan 19, 2023 2:33 PM
2023-01-24 In accordance with art. 2.6.2 (Required Reporting) of the “Rules of the markets organised and managed by Borsa Italiana S.p.A.", please find below our annual calendar of corporate...
Comunicati stampa: Hera Spa Other press releases -
Web Content Article · written-by Palvi Andrea Tonziello on-date Jan 17, 2023 11:29 AM
2023-01-17 Early 2023 sees Hera confirmed among the best companies in human resource management, thanks in particular to substantial investments in welfare, training and skills development. “It is...
Comunicati stampa: Hera Spa Other press releases
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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