Robotics at the service of humankind
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Web Content Article · written-by Palvi Andrea Tonziello on-date Mar 23, 2023 11:10 AM
null null No Find out the Internal Auditing activity Find out the Hera Group’s Tax Strategy null null
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Web Content Article · written-by Palvi Andrea Tonziello on-date Mar 21, 2023 5:47 PM
Factsheet Y2022.pdf
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Web Content Article · written-by Palvi Andrea Tonziello on-date Mar 21, 2023 5:49 PM
Analyst presentation FY 2022.pdf
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Web Content Article · written-by Palvi Andrea Tonziello on-date Mar 21, 2023 5:50 PM
Press release FY 2022.pdf
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Web Content Article · written-by Palvi Andrea Tonziello on-date Mar 21, 2023 5:52 PM
Economic data_2022.xls
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Web Content Article · written-by Palvi Andrea Tonziello on-date Mar 21, 2023 1:47 PM
The Board of Directors of Hera Spa today approved the Sustainability Report 2022. The 2022 Hera Group sustainability report: • reports on the three areas of shared value creation: carbon...
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Web Content Article · written-by Palvi Andrea Tonziello on-date Mar 21, 2023 12:47 PM
2023-03-21 The year ended positively, with growth in the main operating and financial indicators. The Group’s financial solidity and its multi-business industrial model allowed it to maintain a low...
Comunicati stampa: Hera Spa Price sensitive Financial Results Other press releases -
Web Content Article · written-by Palvi Andrea Tonziello on-date Mar 21, 2023 12:41 PM
Today, the Board of Directors of the Hera Group, chaired by Tomaso Tommasi di Vignano, unanimously approved the consolidated operating results at 31 December 2022 and the Report on remuneration...
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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