Robotics at the service of humankind
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Web Content Article · written-by LUCIA ALGISI on-date Jul 24, 2024 5:17 PM
Hera towards Net Zero
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Web Content Article · written-by THOMAS CECCONI on-date Jul 23, 2024 5:42 PM
The Hera Group will take part in the seventh edition of “Utilities and Infrastructure Conference”, organized by Mediobanca in Australia. Contact the IR Team 2024-11-26 ...
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Web Content Article · written-by THOMAS CECCONI on-date Jul 23, 2024 5:20 PM
A selection of Italian public and private infrastructure companies will meet the international financial community to discuss their strategic and financial prospects. The event is organized by...
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Web Content Article · written-by THOMAS CECCONI on-date Jul 23, 2024 5:46 PM
The Top management will meet the most relevant investors based on the main financial communities in Europe and abroad to illustrate the new Business plan to 2028 that will be presented in January...
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Web Content Article · written-by LUCIA ALGISI on-date Jul 22, 2024 9:23 PM
SI Working together towards net zero: our decarbonization levers Achieving the Net Zero by 2050 goal requires a robust transition plan that takes into account both the actions under the Group’s...
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Web Content Article · written-by LUCIA ALGISI on-date Jul 22, 2024 9:11 PM
SI 2030 TARGET: - 37% Scope 1+2: absolute reduction of 28% by 2030 compared to 2019; Scope 2: increase the share of certified renewable electricity purchased to cover internal consumption from 83%...
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Web Content Article · written-by LUCIA ALGISI on-date Jul 22, 2024 8:53 PM
SI “The Hera Group is committed to achieving Net Zero emissions by 2050, by reducing Scope 1, 2 and 3 emissions by around 90% compared to 2019 and neutralising all residual emissions at the end of...
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Thanks to robotics and artificial intelligence we can make our flows more efficient and develop the full potential of individuals and their intellectual capacities. With our Robotic & Intelligent Process Automation platform we have streamlined and seven processes and made them more reliable: find out which ones.
Will the future belong to machines? That is the main question that arises when dealing with issues such as Robotics and Artificial Intelligence. Two disciplines that have literally revolutionized the way we do our business, radically changing its processes.
Predicting the future is not up to us. However, we are certain of one thing: automation processes are the key to increasing the value of the people who work for the Hera Group. Robotics and Artificial Intelligence, in fact, have enabled us to automate all the repetitive and low value-added business processes. By doing so, we can let people have more time for more qualifying activities and enhance their intellectual capacity on processes that generate more value for the company.
Thanks to the Robotic & Intelligent Process Automation platform, a project that is part of our Utilities 4.0 plan, we have obtained significant results, speeding up the process and making the operations more reliable in the 7 processes we have started in recent years: the management of the suppliers' DURC (Unified Certificate of Social Security Payments Compliance), the communications between seller and energy distributors, the seller's Order Entry process, the expense reports, the service notices related to waste management services, the work orders to replace meters in the networks and, lastly, the virtual assistant for planning meetings and booking meeting rooms.
By introducing dashboards that monitor automated activities, we can act promptly on business processes, continually optimizing productivity and efficiency. The aim is to extend the scope of automated processes to new areas thanks to their continuous technological evolution, for example, with tools such as semantic text interpretation engines and optical character recognition (OCR) systems.
The challenge to make our processes smarter and smarter is just beginning.
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